Hotel Indigo Downtown, Los Angeles

899 Francisco St, Los Angeles, CA 90017, USA (show on map)

Expert reviews

Lonely Planet review:

“This freshly minted, 350-room property celebrates Downtown’s colorful backstory: wagon-shaped lobby lights pay tribute to the Fiesta de Las Flores, blown-up paparazzi shots around the elevators nod to vaudeville and early movie days.”

Guest rating

This an aggregated customer review rating of Hotel Indigo Downtown, Los Angeles. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.3 out of 5.0

Ranked 22nd in Los Angeles


What guests liked

All you need to know

At Hotel Indigo Los Angeles Downtown, you’ll experience the city’s thriving creativity, urban vibe and unique multiculturalism both inside and out. As one of four towers central to downtown’s new Metropolis development, we offer convenient access to a variety of entertainment, dining and shopping options, including the iconic L.A. Live complex, Staples Center and The Jewelry District.

The lobby’s touchscreen neighborhood guide makes discovering local hot spots and upcoming events a breeze. Throughout the hotel, you’ll find décor with floral accents that recall La Fiesta de las Flores, an event that has showcased the city’s international melting pot since 1894.

With neon lights that mirror world-famous L.A. nightlife, 18 Social features sweeping views of the dazzling lights that illuminate Los Angeles every night. In your room, cityscapes fill the walls, while our spa-style bathrooms were inspired by pre-Hollywood glamour and the jewelry that accessorized Golden Age cinema.

No other hotel in Los Angeles provides such an immersive experience.


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Recent guest reviews


21 October 2023

Too expensive for quality of the rooms

Location It’s downtown LA But close to the sports venue

Bit of a seedy area Room wasn’t cleaned properly Floors were so sticky you could hardly walk on them HK came and mopped it again Furniture was very stained


9 October 2023


Great atmosphere. Very stylish.

The pool area is very small


6 October 2023

Nice place to stay, close to Crypto arens.

good check in. Nice room, clean

All ok


1 September 2023

Lovely hotel , bar staff were amazing, great vibe & lovely food

Breakfast was lovely but breakfast staff were very rude to us and other people I was totally shocked at how the two ladies on one morning were extremely rude to us and other guests .

Breakfast staff very rude .


27 August 2023

Very simple check in, we enjoyed the room which served us well for 4 nights

Good location for the Conference Center. Room was always clean and is a great size.

Parking charges are too high.


26 August 2023

It was convenient

I loved how close in proximity the hotel was to the convention center and crypto arena.

I was awoken everynight by what sounded like draging or sweeping back and forth; of what? I'm not entirely. sure. So, needless to say it, I didn't get a lot of sleep.


23 August 2023

We were family of 9 staying at the hotel, hotel was clean, newish, close to shopping centre

Rooms were large, clean, newer, reasonably central to LA

Off a few streets a lot of homeless people, nothing the hotel can do about that


22 August 2023

Everything was ok. My family and i had a comfy stay.

Quiet and comfy. Staff is great very polite plus ecellent security features to enter hotel upper levels.

Some of the furniture is a little outdated or thorn/stained from previous customers and was not cleaned properly.


18 August 2023


Did not get breakfast. Would have liked to be free and included with staying there

Late check in time


16 August 2023

Good location

Good location. Comfy bed. Spacious room.

Drain blockage in the shower room. One of the light bulbs in the shower room was broke. Housekeeping staff didn’t vacuum the floor.


14 August 2023

Very enjoyable first stay at Indigo. Lived up to our expectations. Will book here, again, without hesitation.

Nice, clean room. Quiet. Very nice staff. Accommodating of large dog. Close to USC.

$49 valet parking fee/day


7 August 2023

The stay was fantastic!!

The Bar



7 August 2023

Loved this hotel but would’ve enjoyed it much more if the strike weren’t happening

Gorgeous property, comfortable beds, central location, spacious rooms, very friendly staff who were super helpful.

Visiting during the hotel worker strike so that was really unpleasant. Extremely loud staring at 6 am and intentionally guilting guests coming in and out of the hotel. Shower pressure was truly terrible. But that was about it.


6 August 2023


The atmosphere and great customer service


4 August 2023


really great location, clean and friendly staff.


17 July 2023

Very good

The decor, vibe, rooms

The area around hotel needs to be cleaned up. It doesn't feel like LA, with all that trash and homeless people around. It takes away from the beauty and sophistication of the hotel and surrounding buildings.


15 July 2023


Location and ambience



15 July 2023



Homeless are very close.


13 July 2023

Very good

Nice staff, speedy elevators, excellent restaurant, very comfy beds, great shower, could open window for fresh air., very pleasant cabanas and outdoor sofas in pool area.

The furniture is showing its age, with bald spots in the upholstery, 18 Social was closed for the duration of our stay, pool furniture had reserved signs (and no one was using it), pool was small.


13 July 2023

Very good

View, location, reception and concierge staff were very very helpful.

Microwaves, vending machines can be in all levels


11 July 2023

Probably would've been great if it weren't for the strike.

I got a corner room with an amazing view on all sides. Also the room itself was absolutely gorgeous, clean, and convenient with plenty of outlets/charging points available, and other nice touches like a freezer section in the fridge, a makeup mirror in the bathroom, and several other details that were well designed with guests in mind. Also the room cleaning was great the one time I got it, they minded a lot of details other hotels usually miss.

Hotel staff was on strike during my entire stay, making noise in the early morning all the way through late at night, and I had to walk through striking workers each time I left the hotel. Of course, that meant meany of the services were closed during my stay, and after my room was cleaned the first time, trash and dirty towels started piling up in my room over the course of my stay. Also, unlike other hotels in the area, Hotel Indigo put up barricades during the strike, forcing patrons to walk around them to leave and enter the hotel every single day. None of the other hotels in the area did this, despite having striking workers of their own. Lastly elevators force you to use a finicky keycard scanner to select your floor. Eventually just became another annoyance.


5 July 2023


This room was booked through "BOOKING.COM", which was a plus Didn't have breakfast at the property

Perhaps this was not a hotel problem however, trying to obtain transportation to train station was a big problem Appears to be an additional charge to my account though reservations were confirmed via "BOOKING.COM"


27 June 2023


A microwave in the toom would have helped


27 June 2023


Service of room service was good ,Behaviour of staff was good interior decoration of hotel lobby,bar sitting arrangement of restaurant is excellent.



25 June 2023

May stay again based on location, but will look at other options as well

Ambiance very nice, helpful and friendly staff. Good service

Strange at this price point there was no coffee, only tea for the Keurig in the room. Also strange that there was no complementary bottled water in the room. These are things I get at a Holiday Inn Express at half the price. There is an ice bucket in the room, never found anywhere I could get ice. Overall like the hotel, find the amenities lacking especially for the price.

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Snack bar
  • - Special diet menus (on request)
  • - Kid meals (additional charge)
  • - Wine/champagne (additional charge)
  • - Fruits (additional charge)
  • - Coffee house on site


  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Lift
  • - Safety deposit box
  • - Soundproof rooms
  • - Packed lunches
  • - Heating
  • - Non-smoking throughout
  • - Air conditioning
  • - Designated smoking area
  • - Vending machine (drinks)
  • - Vending machine (snacks)
  • - Shared lounge/TV area
  • - Minimarket on site
  • - Pet bowls

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Business centre
  • - Fax/photocopying (additional charge)

Reception services

  • - 24-hour front desk
  • - Express check-in/check-out
  • - Tour desk
  • - Luggage storage
  • - ATM/cash machine on site
  • - Concierge service
  • - Invoice provided


  • - Fitness centre
  • - Golf course (within 3 km) (additional charge)
  • - Billiards
  • - Hiking
  • - Bowling (additional charge)
  • - Nightclub/DJ
  • - Fitness
  • - Temporary art galleries (additional charge)
  • - Movie nights (additional charge)
  • - Happy hour (additional charge)
  • - Tour or class about local culture (additional charge)
  • - Live music/performance
  • - Live sport events (broadcast)

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)
  • - Trouser press (additional charge)
  • - Daily housekeeping


  • - Outdoor pool
  • - Sun terrace
  • - Outdoor pool (all year)
  • - Outdoor furniture
  • - Picnic area
  • - Outdoor fireplace


  • - Parking garage
  • - Accessible parking


  • - Wheelchair accessible
  • - Visual aids: Braille
  • - Visual aids: Tactile signs

Pool and wellness

  • - Pool with view
  • - Heated pool
  • - Salt-water pool
  • - Pool bar
  • - Shallow end
  • - Sun loungers or beach chairs
  • - Swimming pool
  • - Swimming Pool


  • - 24-hour security
  • - Key access
  • - Key card access
  • - Security alarm
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
  • - Breakfast takeaway containers
  • - Delivered food is securely covered
  • - Access to health care professionals
  • - Face masks for guests available
Check availability 109£97$135¥14310C$105A$105HK$1057S$178SFr126¥857kr1113kr815kr1051