Hotel Indigo Downtown, Los Angeles

899 Francisco St, Los Angeles, CA 90017, USA (show on map)

Expert reviews

Lonely Planet review:

“This freshly minted, 350-room property celebrates Downtown’s colorful backstory: wagon-shaped lobby lights pay tribute to the Fiesta de Las Flores, blown-up paparazzi shots around the elevators nod to vaudeville and early movie days.”

Guest rating

This an aggregated customer review rating of Hotel Indigo Downtown, Los Angeles. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.3 out of 5.0

Ranked 22nd in Los Angeles

109£97$135¥14310C$105A$105HK$1057S$178SFr126¥857kr1113kr815kr1051

What guests liked

All you need to know

At Hotel Indigo Los Angeles Downtown, you’ll experience the city’s thriving creativity, urban vibe and unique multiculturalism both inside and out. As one of four towers central to downtown’s new Metropolis development, we offer convenient access to a variety of entertainment, dining and shopping options, including the iconic L.A. Live complex, Staples Center and The Jewelry District.

The lobby’s touchscreen neighborhood guide makes discovering local hot spots and upcoming events a breeze. Throughout the hotel, you’ll find décor with floral accents that recall La Fiesta de las Flores, an event that has showcased the city’s international melting pot since 1894.

With neon lights that mirror world-famous L.A. nightlife, 18 Social features sweeping views of the dazzling lights that illuminate Los Angeles every night. In your room, cityscapes fill the walls, while our spa-style bathrooms were inspired by pre-Hollywood glamour and the jewelry that accessorized Golden Age cinema.

No other hotel in Los Angeles provides such an immersive experience.

 

Lowest price guarantee

We partner with Booking.com and Hotels.com. Both booking websites offer the lowest price guarantee so you can be certain you will always get the best deal for this hotel. If you have seen a better price elsewhere, all you need to do is contact the booking website and they will refund you the difference immediately. You can price match right up until the day before check-in.

Location

Recent guest reviews

4.5
Natasha

19 December 2023

Fantastic stay with family

Walking distance to Crypto.com arena, nice room and fantastic shower pressure

4.5
Philip

14 December 2023

Nice vibe, good location

Unique design, smaller more intimate

Several problems getting into a room, and got moved around a bit. One employee was not at all sympathetic or apologetic. That said, managers made up for it really professionally.

4.5
Stevobaby31

7 December 2023

Fabulous

The staff was super friendly. Told us places to go visit and restaurants to go eat at.

N/A

4.5
Karen

27 November 2023

Fabulous

Our coffee maker was broken. Even after we reported it it was not replaced by the next morning. They did bring us coffee when we called.

3.5
Simon

19 November 2023

Great location, unexpected additional fees

Location is great. Welcoming staff, nice decor.

There is also a resort fee which was not obvious to me when I booked. Expensive valet with a tax on top. Pricey but this is downtown obviously.

4.0
Amy

14 November 2023

Good, but not worth the high price for the inconveniences we experienced.

The décor and staff were lovely. The room was spacious and the bed was very comfortable.

We requested early check in at booking and they advised they would do their best to accommodate. However, not only were they not able to give us an early check in, they were late for the regular check in and we had somewhere we needed to be. It was very disappointing that they didn't have the room ready at least by check in time. Additionally, they put us on the 17th floor directly below the nightclub. The music bled through into our room until 2 am. We were not made aware that this could be the case at check in. This was not good.

4.0
Rod

21 October 2023

Too expensive for quality of the rooms

Location It’s downtown LA But close to the sports venue

Bit of a seedy area Room wasn’t cleaned properly Floors were so sticky you could hardly walk on them HK came and mopped it again Furniture was very stained

4.5
Mimi

9 October 2023

Fabulous

Great atmosphere. Very stylish.

The pool area is very small

4.0
Salvatore

6 October 2023

Nice place to stay, close to Crypto arens.

good check in. Nice room, clean

All ok

4.0
Marlene

1 September 2023

Lovely hotel , bar staff were amazing, great vibe & lovely food

Breakfast was lovely but breakfast staff were very rude to us and other people I was totally shocked at how the two ladies on one morning were extremely rude to us and other guests .

Breakfast staff very rude .

4.0
William

27 August 2023

Very simple check in, we enjoyed the room which served us well for 4 nights

Good location for the Conference Center. Room was always clean and is a great size.

Parking charges are too high.

3.5
Wood

26 August 2023

It was convenient

I loved how close in proximity the hotel was to the convention center and crypto arena.

I was awoken everynight by what sounded like draging or sweeping back and forth; of what? I'm not entirely. sure. So, needless to say it, I didn't get a lot of sleep.

4.0
Sabrina

23 August 2023

We were family of 9 staying at the hotel, hotel was clean, newish, close to shopping centre

Rooms were large, clean, newer, reasonably central to LA

Off a few streets a lot of homeless people, nothing the hotel can do about that

4.5
Jose

22 August 2023

Everything was ok. My family and i had a comfy stay.

Quiet and comfy. Staff is great very polite plus ecellent security features to enter hotel upper levels.

Some of the furniture is a little outdated or thorn/stained from previous customers and was not cleaned properly.

4.5
S

18 August 2023

Satisfied

Did not get breakfast. Would have liked to be free and included with staying there

Late check in time

4.0
Chi

16 August 2023

Good location

Good location. Comfy bed. Spacious room.

Drain blockage in the shower room. One of the light bulbs in the shower room was broke. Housekeeping staff didn’t vacuum the floor.

4.5
Dova

14 August 2023

Very enjoyable first stay at Indigo. Lived up to our expectations. Will book here, again, without hesitation.

Nice, clean room. Quiet. Very nice staff. Accommodating of large dog. Close to USC.

$49 valet parking fee/day

4.5
Judith

7 August 2023

The stay was fantastic!!

The Bar

none

4.0
Annette

7 August 2023

Loved this hotel but would’ve enjoyed it much more if the strike weren’t happening

Gorgeous property, comfortable beds, central location, spacious rooms, very friendly staff who were super helpful.

Visiting during the hotel worker strike so that was really unpleasant. Extremely loud staring at 6 am and intentionally guilting guests coming in and out of the hotel. Shower pressure was truly terrible. But that was about it.

4.5
Clennie

6 August 2023

Wonderful

The atmosphere and great customer service

4.5
Anna

4 August 2023

Fabulous

really great location, clean and friendly staff.

4.0
Nadine

17 July 2023

Very good

The decor, vibe, rooms

The area around hotel needs to be cleaned up. It doesn't feel like LA, with all that trash and homeless people around. It takes away from the beauty and sophistication of the hotel and surrounding buildings.

4.5
Archana

15 July 2023

Good

Location and ambience

Rates

4.5
Haneen

15 July 2023

Wonderful

Everything

Homeless are very close.

4.0
Jennifer

13 July 2023

Very good

Nice staff, speedy elevators, excellent restaurant, very comfy beds, great shower, could open window for fresh air., very pleasant cabanas and outdoor sofas in pool area.

The furniture is showing its age, with bald spots in the upholstery, 18 Social was closed for the duration of our stay, pool furniture had reserved signs (and no one was using it), pool was small.

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Snack bar
  • - Special diet menus (on request)
  • - Kid meals (additional charge)
  • - Wine/champagne (additional charge)
  • - Fruits (additional charge)
  • - Coffee house on site

General

  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Lift
  • - Safety deposit box
  • - Soundproof rooms
  • - Packed lunches
  • - Heating
  • - Non-smoking throughout
  • - Air conditioning
  • - Designated smoking area
  • - Vending machine (drinks)
  • - Vending machine (snacks)
  • - Shared lounge/TV area
  • - Minimarket on site
  • - Pet bowls

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Business centre
  • - Fax/photocopying (additional charge)

Reception services

  • - 24-hour front desk
  • - Express check-in/check-out
  • - Tour desk
  • - Luggage storage
  • - ATM/cash machine on site
  • - Concierge service
  • - Invoice provided

Activities

  • - Fitness centre
  • - Golf course (within 3 km) (additional charge)
  • - Billiards
  • - Hiking
  • - Bowling (additional charge)
  • - Nightclub/DJ
  • - Fitness
  • - Temporary art galleries (additional charge)
  • - Movie nights (additional charge)
  • - Walking tours
  • - Bike tours
  • - Happy hour (additional charge)
  • - Tour or class about local culture (additional charge)
  • - Live music/performance
  • - Live sport events (broadcast)

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)
  • - Trouser press (additional charge)
  • - Daily housekeeping

Outdoors

  • - Outdoor pool
  • - Sun terrace
  • - Outdoor pool (all year)
  • - Outdoor furniture
  • - Picnic area
  • - Outdoor fireplace

Parking

  • - Parking garage
  • - Accessible parking

Accessibility

  • - Wheelchair accessible
  • - Visual aids: Braille
  • - Visual aids: Tactile signs

Pool and wellness

  • - Pool with view
  • - Heated pool
  • - Salt-water pool
  • - Pool bar
  • - Shallow end
  • - Sun loungers or beach chairs
  • - Swimming pool
  • - Swimming Pool

Miscellaneous

  • - 24-hour security
  • - Key access
  • - Key card access
  • - Security alarm
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
  • - Breakfast takeaway containers
  • - Delivered food is securely covered
  • - Access to health care professionals
  • - Face masks for guests available
Check availability 109£97$135¥14310C$105A$105HK$1057S$178SFr126¥857kr1113kr815kr1051