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Hotel Indigo Downtown, Los Angeles

899 Francisco St, Los Angeles, CA 90017, USA (show on map)

The Hotel Indigo Los Angeles Downtown is a striking urban retreat designed by the architecture firm Gensler. Located within the modern Metropolis development, it serves as a creative anchor that pays homage to the city’s past. Its design concept is deeply rooted in the “pre-Hollywood” entertainment era of the late 1800s and early 1900s, blending stories of underground speakeasies, the local La Fiesta de las Flores parade, and the birth of the movie industry into its aesthetic.

The interior is a playful, design-forward space where historical murals, vintage-inspired light fixtures, and bold textiles create an immersive experience. Guests can spot subtle nods to history everywhere, from elevator art featuring old speakeasy scenes to lobby furniture upholstered with antique newspaper clippings. The 18th-floor lounge, “18 Social,” is a particular highlight, offering guests sweeping views of the downtown skyline through floor-to-ceiling windows.

Its location is perfect for those who want to be in the center of the action. You are just steps away from major entertainment hubs like the Crypto.com Arena, the Grammy Museum, and the Los Angeles Convention Center. Whether you are heading to a concert or exploring the surrounding historic core, the hotel’s proximity to these landmarks makes it a convenient and energetic home base.

Between the poolside cabanas and the eclectic decor, the hotel captures a unique cross-section of Los Angeles history. It effectively bridges the gap between the area’s gritty, storied beginnings and its modern-day status as a bustling cultural center.

Expert reviews

Lonely Planet review:

“This freshly minted, 350-room property celebrates Downtown’s colorful backstory: wagon-shaped lobby lights pay tribute to the Fiesta de Las Flores, blown-up paparazzi shots around the elevators nod to vaudeville and early movie days.”

Guest rating

4.3 out of 5.0

Ranked 19th in Los Angeles


This an aggregated guest review rating of Hotel Indigo Downtown, Los Angeles. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a guest review rating of at least 4.0 out of 5.0


What guests liked


Value for Money

87 %

Ranked 13th in Los Angeles


We use a smart algorithm to determine the value for money each hotel offers. The score is based on a combination of aggregated guest review ratings and the average nightly rate. The higher the percentage, the better the overall value you receive for the price you pay.


Location

Recent guest reviews

4.5
Juan

15 August 2025

Great place to stay in LA

The place was clean, wide and comfortable. The facilities were all good. The hotel felt safe and the stuff was very kind. Overall a very nice place to stay.

The parking price could be a bit cheaper and some more water in the rooms would be appreciated, but it’s just details.

4.0
Birhanu

9 August 2025

Is very good

The hotel is very clean!

Some furnitures are a little bit old!

4.0
Tyler

1 August 2025

Wasnt too bad staff were chill

It was quiet had a nice pool good bad 18th floor was a nice hangout lounge with bar

The shower like why tf was ur showers heads weird get sum new ones

4.0
Alicia

17 July 2025

Nice staff, breakfast was good, good location. Furniture is not in the best condition for almost $500a night.

Food, clean, location

Price was a little high for one night. Furniture was worn. For the price point that is unacceptable.

3.5
June

11 May 2025

18th floor always had an event which echoed throughout the floors, it was difficult to locate

room was sufficient, water pressure good, food good

no buffet breakfast, everything cost $$$ parking was over $50, every time we had breakfast, bill was over $100; prepare to pay $200 hotel amenities upon arrival

3.5
Cesar

24 April 2025

Good option but expensive

The decoration of the room and lobby

There was noise in the room coming from the bathroom. Looks like the plumbing is not working well.

4.0
Angel

16 April 2025

It was decent

There was a weird sound in the mornings woke up me twice sounded like an x ray zone

Wish it had a jacuzzi

4.5
Alexandra

9 April 2025

Would stay here again!

great location close to the freeway. Easy access in and out of property . Safe clean neighborhood. Perfect place to stay for an event at BMO stadium.

A little disappointed that a room was not available when we tried to check in a few hours early, but that is understandable and we knew it was a possibility. We did arrive around 11:30am for a 4 pm check in. A room was ultimately available by 2:30pm but by that time we were already at BMO for a concert that evening.

4.5
Jonnah

6 March 2025

Will be coming back

The hotel was nice and the rooms were a good size

I wish I had more time to stay there

4.5
Nijole

4 February 2025

Overall very comfortable with a few minor downsides

Beautiful decor, nice-sized room, clean, room was pretty quiet despite being across from the bar / lounge! Loved the fireplace in the lounge. Great location near Crypto arena, friendly staff, healthy snacks in the self-serve lobby snack area.

Public spaces were way too cold for winter weather. Heater in our room made interesting noises all night - whistling, gurgling, knocking. Dinner in restaurant way too salty. Bathroom lighting did not fall in right spots for styling my hair or putting on makeup, weakest hotel hair dryer I ever used. Bed was too hard for us - others like the harder mattress.

4.5
Jocelyn

18 January 2025

Great place to stay if you were seeing an event at the crypto Arena

The decor and atmosphere

4.5
Aomar

29 December 2024

Very nice people

Didn’t have breakfast but great location

None

4.0
Johnsey

16 December 2024

It was nice.

The rooms were nice. Close to venue.

They only had valet parking and they charged $54.

4.5
Krystal

27 October 2024

Overall a very lovely experience!

I loved the style of the hotel, the location, and the comfortable and clean rooms. The staff were all super cool and friendly.

The pool was under construction, so that was a bummer.

3.5
Andreas

19 September 2024

OK for business trips.

The hotel was good. The staff was friendly.

Unfortunately there was a construction site at the pool. Sometimes there was no hot water in the bathroom, only warm water.

4.5
Felicia

2 September 2024

I shall return.

Really nice Hotel.

Property was nice, clean and pretty.

4.5
Elvira

2 September 2024

Great stay overall! polite staff, clean hotel, unique design

Lobby,bar, room

Speakers were down( music in the lobby/bar would be nice)

4.0
Richard

15 August 2024

It was a good day

The location was great! A short lift ride to old town, BMO stadium, Santa Monica & Venice beaches. The staff are very pleasant and helpful. The rooms were clean and comfortable.

The only negative was the food which was pretty awful and extremely overpriced as were the drinks.

4.0
Heather

13 August 2024

Overall it was an. excellent stay.

Breakfast was great. The hotel staff were helpful. I loved the decor. Room was very clean and comfortable. Excellent location and I would stay here again.

The restaurant had very poor service and we were charged 20% gratuity for only 4 people. The food was delicious though.

3.5
Fidel

11 August 2024

Fell a little short for an Indigo Hotel.

Check-in staff.
Comfortable beds and pillows.
Large bathrooms.

Nobody helped with the bags upon our arrival.
Hallway carpets were a bit dirty.
A bit scary to go around at night in the vicinity of the hotel.
Fitness center was a bit small.

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Snack bar
  • - Special diet menus (on request)
  • - Kids' meals (additional charge)
  • - Wine/champagne (additional charge)
  • - Fruits (additional charge)
  • - Coffee house on site

General

  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Lift
  • - Safety deposit box
  • - Soundproof rooms
  • - Packed lunches
  • - Heating
  • - Non-smoking throughout
  • - Air conditioning
  • - Vending machine (drinks)
  • - Vending machine (snacks)
  • - Shared lounge/TV area
  • - Minimarket on site
  • - Pet bowls

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Fax/photocopying (additional charge)

Reception services

  • - 24-hour front desk
  • - Express check-in/check-out
  • - Tour desk
  • - Luggage storage
  • - ATM/cash machine on site
  • - Concierge service
  • - Invoice provided

Activities

  • - Fitness centre
  • - Golf course (within 3 km) (additional charge)
  • - Billiards
  • - Hiking
  • - Bowling (additional charge)
  • - Nightclub/DJ
  • - Fitness
  • - Temporary art galleries (additional charge)
  • - Movie nights (additional charge)
  • - Walking tours
  • - Bike tours
  • - Happy hour (additional charge)
  • - Tour or class about local culture (additional charge)
  • - Live music/performance
  • - Live sport events (broadcast)

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)
  • - Trouser press (additional charge)
  • - Daily housekeeping

Outdoors

  • - Outdoor pool
  • - Sun terrace
  • - Outdoor pool (all year)
  • - Outdoor furniture
  • - Picnic area
  • - Outdoor fireplace

Parking

  • - Parking garage
  • - Accessible parking

Accessibility

  • - Wheelchair accessible
  • - Visual aids: Braille
  • - Visual aids: Tactile signs

Pool and wellness

  • - Pool with view
  • - Heated pool
  • - Salt-water pool
  • - Pool bar
  • - Shallow end
  • - Sun loungers or beach chairs
  • - Sun umbrellas
  • - Swimming pool

Miscellaneous

  • - 24-hour security
  • - Key access
  • - Key card access
  • - Security alarm
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
  • - Breakfast takeaway containers
  • - Delivered food is securely covered
  • - Access to health care professionals
  • - Face masks for guests available
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