Aparthotel AKA Beverly Hills, Los Angeles

liked the location and spaciousness of the apartment

Although expensive, they seem to try and save on everything, starting with minute bottles of shampoo (which are not replenished), no detergent for the washing machine, sink or a complementary kit for the coffee machine. The worst though is, that they don’t clean /change towels on a daily basis; they only come once a week and that’s a big deal. If you want extra cleaning, extra fee. If you want to park your car, extra fee!

Perfect location, and spaciousness of the 2 bedroom townhouse we booked. Good value.

Needs renovation of interiors. Noise from the street. Weak lighting in bedrooms.

(1) Very easy to park my rented car. Very easy to pick it up too. No need for valet, which is really great to me. (2) People from front desk and people from cleaning provide great service, and are very kind and attentive all the time.

(1) The safe inside my unit. Sometimes it wouldn't open. Had to call maintenance two times. He said the safe would be replaced but it was not. My father at his 416 unit had the same problem. We decided not to use the safes and it was frustrating. (2) We should have an extra bad at the PH6 as requested before check in, but it wasn't there when we arrived. Then they sent us something unusable as a bad and we had to wait for days to have a proper single bad for my kid, because they told us they had to wait for a decent extra bad to be returned from a leaving guest...So they don't have the extra bad they sell...My brother was more lucky and had a good extra bad from day one, while my kid had to sleep with me and my wife for 3 days. Very frustrating...

location and size of the room

for 8 nights you get only 1 house keeping, the deposit takes long to be released