Wombat’s CITY Hostel, London

Super clean and super amamzing staff.

Everything great

All The hostel is the best one I have ever been. Since I stay London for 3 hostel and have been stay hostel in Spain and Danmark

The bed was comfortable, and the sheets were soft and really white. I stayed in an 8-bed room big enough for all of us and our belongings. The beds are fixed to the walls, so if somebody moves while sleeping, you don't notice the movement. strongly recommend this place. The hostel offers extra activities for the guests, like Karaoke nights and yoga. I missed the yoga class, but just the possibility of doing it was great!

I arrived one hour before the check-in, so I just asked if my reservation was ok. I didn't want an early check-in. After travelling a lot, I wanted to know if everything was in order with the reservation, but the receptionist refused to do that. There weren't other people at the reception, so I wasn't delaying anybody. Is that much a problem to ask my name and check the dates I was staying?? I have worked as a receptionist and I can assure you that this is not a problem at all. Fortunately, the rest of the stuff is amazing and they helped me a lot!

The location is very nice close to the tower station and has lot of restaurants around it. Kitchen and facilities are amazing for someone who wants to cook and eat. I like that they have lot of space to work too.

I see that staff is not that friendly to accommodate guest requests. I have issues with sleeping in a dark place and I was given an -1 room which i requested to change and they mentioned there is no place. I cannot believe as there are more than 200 beds in the whole complex. Also the reception staff was not helpful to find me my dorm room even when I went to ask them about it. I do expect a bit more friendly behavior for people who have come for the first time to there location.

I think this place is amazing! It was better than I expected, and I wish i could stayed longer 😊 it has everything you might need and more. I really appreciated the fact that it has a separated bar and all the activities they do in there! People were always really nice and helpful

This is not hostels fault at all, its really on the people but be careful with you food, I even labeled mine but sadly someone took it

The rooms were very clean and well maintained. The beds were great, with small lockers, a fan & curtains on the bed. Also large & secure lockers with keycard access. The cafe & bar (with activity nights) were fabulous as were the common areas.

No complaints at all!

I was in female only room, the room was spacious enough and the bathroom and showers were separated from the room (but still inside the room) so you could shower without bothering the rest, there are privacy curtains and lockers. The facilities at the kitchen were good, it was well equipped and mostly clean. The location is good, close enough to public transport, while there is no tube strike, it's easy to get around.

I didn't feel the staff too much, they were nice when I needed them. The outlets in the room are not universal! I forgot that the UK is not the same as the rest of Europe, there is only one USB port and it was slow charging so couldn't charge my power bank (I got an adapter from one of the girls in the room) but honestly didn't affect the overall great experience I had (I stayed in September so it wasn't too hot but there is no ac in the room, I imagine in the summer its hot)

Really great spaces here. Rooms were very tidy and we liked having our own bathroom. Shower was very good. Nice to have the curtains on the beds for privacy. There was a lift.

No hand soap in the bathroom.

Great spot. Comfortable ensuite private room

Nil

Great location, the room was clean and spacious. The bar’s pretty cool too.

The lift was very slow and one of them was out of order during our stay. We didn’t have to rely on it, but we saw a few groups of people with luggage queuing during peak check out times.

quiet, easy-going place, very well organised and clean. Staff is very helpful for both facilities' services and extra issues you might have while in the city. Rooms are well-equipped and both beds and bathroom are well-suited for the number of guests

Nice room and bathroom, the toilet is separated. Everything looked clean, I loved the system of using a key card to lock and unlock all doors and locker boxes, and the fact they have a security box with code!

Everything was fine. I didnt have breakfast in there or went to the -1 floor to explore their bar and other areas.

The vibes of the hostel are nice, Location is perfect, Tower Hill tube stop 5/10 minutes walk. Tower bridge 5 to 10 minutes walk, supermarkets around the corner. Had a good rest, and good beer at the bar! Would definetly stay here again (Although, please do something about cleaning)

Bedroom cleanness is a BIG issue, people that stay in hostels don’t respect others and act like their moms were cleaning after them. Anyways, the cleaning of the room should be done more often by the hostel crew, specifically the toilets and showers in the room I never found them clean in my 3 nights stay. It’s a shame but it’s definitely something I need to remark. The cleaning is responsibility of the hostel but the other half is on YOU as a traveller. Respect others so we all enjoy.

Staff were really friendly. Felt very safe. And it was very clean and a great environment.

Right near a tube station so tad loud through the night!

Clean; safe area, close to public transport; each bed in dorm has a curtain and own lock box, plus a locker and fan. Well thought out. Staff were friendly.

Would be helpful to have a sponge/wipe/basic cleaning supply to have available to clean the sinks or bathroom after use especially with sharing with people.

very lovely people, high level of safety

power outlets didnt work the first day, they were fixed after bringing it to attention.

The hostel is in a great location, near Tower Bridge. It’s a very social hostel and the bar downstairs is great. The dorm beds all have curtains, fans, lights, and plugs which is nice.

It was very hot in the week we were there and there is no AC in the rooms. This wouldn’t be a problem most of the time but it was a heatwave!

Clean tidy, quiet & well organised. With some chatty people roaming about

The phone charging socket in room 011 bottom left doesn't work. Had to change my phone in the bar. Never thought I'd say this but felt scruffy and underdressed for saying at a hostel.

Excellent hostel, felt comfortable and clean. Great location.

- big bunk bed, i could sit comfortably straight on my bed (i'm 173cm) - one card to open all the door you need to pass and it also locks your locker which was handy - bed had a small locker for valuables with number lock - lots of things you could use in the shared kitchen (it is a little bit chaotic tho) - bed had lamp, power outlet and curtain - 8 mixed dorm room had seperate toilet and shower and another sink in the room -> room was full but never had to wait to go to the toilet or to shower - i found the location to be great and the tube and bus stop was close by

- shower and floor could use more cleaning or more thorough cleaning - only one lift was working and this meant waiting for ages for the lift to come - having a place to store your luggage is nice but keep in mind it does cost money

All good

The breakfast is too simple , don’t recommend

Secure/Safe Close to the underground Clean Curtains on beds Lockers Safe Charging station in bed Shower pressure was 👌🏻

The room was clean for a hostel and appeared to be cleaned everyday which made a big difference especially when sharing with others.

Location wasn’t the greatest for me, it was a bit of an effort to get to the main areas. This is on me, I should have realised when I looked at the hostel on the map. It is close to tower bridge, which is good.

location, facilities, staff friendliness, bar prices

nothing

Spacious. Clean. Staff were excellent.

Having to pay for a towel

I like staying here because the staff are always friendly and the rooms are clean. I also like the location, not too far from Tower Bridge.

More options at breakfast would be good, other then that I was happy with my stay.

Lots of facilities - laundry on site, options pay for late check out, storage, power adapters. decent kitchen on site. Curtains and fans were good allowing for privacy and cool air for summer. Bathroom and toilet in the dorm so you didn’t need to leave your room with your key card. Very social and everyone was really nice and friendly.

On one night we had no toilet paper in the female dorm toilets so cleaning staff to keep an eye on this. The soap dispenser was broken in our bathroom - did report it at the start of my trip but it was still broken by day 7. The design of the safe to keep valuables was appreciated however the design of the safe’s electricity socket didn’t work with my adapter so I had to rely on charging my devices by usb. I had my groceries marked with my name and date but someone kept stealing my eggs on 2 occasions. Cost of breakfast was a bit steep £8 for continental breakfast- no eggs. The shower needs to have a caddy or soap holder as I don’t like putting my things on the shower floor. It gets quite loud in the kitchen and basement area at night. More quiet chill out spaces please. Also the fridges in the kitchen need a good clear out as there were many items past people’s departure dates.

This was my first solo hostel experience and Wombats did not disappoint. The property was spotless, food & beverage options were abundant, and the entire staff couldn't have been more cordial or supportive. Definitely recommend.

Nothing. Wombats was perfect.

Everything!

Wi-Fi reception wasn’t great and one out of two lifts was out of work.

Of the security, the structure, the good service, the bar, the cleanliness and good location! I liked everything!

Location ,staff, amenities everything

Nothing

Friendly service, clean room and common areas.

Pillow was hard and low. Uncomfortable.

There were many rooms, free food, pubs… You get a card that opens stuff. I felt everything was clean and comfortable.

I tried to cancel my stay as much plans changed. Could not reach the reception at all. Also, the staff was probably tired, but I did not feel they were super friendly or helpful.

Clean and tidy. The kitchen is great if you want to bring your things and cook for yourself. The staff is super friendly.

Great! Super clean!

The breakfast is not so good for 8£, toasters are not working, and juices are not included

Beautiful

Noisily

The hostel was quite clean and the staff were very helpful. The bar and gardens are a very nice addition to the hostel and make great third spaces. There are plenty of opportunities to socialize in the bar during events hosted by the hostel. The large lockers in the rooms are perfect and the curtains next to each bed make for good privacy.

Both the elevators kept breaking and you had to wait a long time on them. One of the two elevators was broken for near the entirety of my weeks’ stay. Since my room was on the top floor, this made getting there a bit of a hassle most of the time. The breakfast was nice but it could’ve been a bit more elaborate.

Everything was perfect!

Clean, quiet, nice ventilation (important when you’re living in a room full of people, safe area, close to Tower Bridge. The reception staff were fab, I kinda have a knee problem and couldn’t climb ladders, so the reception folk found a room for me where there is still a lower bunk. Greatly appreciated!

Clean and well maintained property. The bar and cafe are convenient. Great location, close lots of public transportation. Felt safe.

Affordable, good location, everyone has a separate locker in the room and a small safe.

You have to pay additionaly for the towel (2£)

Perfect location, I loved every bed has fan in summer.

Not enough space in fridge

Perfect location. (If you have a program at Wembley, you can get there easily.) Clean, comfortable room and bed, my roommates were quiet and nice. Bathroom is excellent with very hot water. Locker enough big for my luggage. And I just loved the atmosphere and the coffe at the bar.

Good hostel with a good location, close to Tower Hill, the room was nice and clean and the bathroom and sink in the room also were nice. I especially liked the locker and fan in the bunk. Also the acces with the keycard for every floor felt really nice and safe and the security seemed pretty good!

It’s quite close to a train track, so if you are a light sleeper that might not be great. The matrasses also were a bit thin, but I still thought they were comfortable.

Great hostel and made many new friends here! The rooms are very small but the bathrooms are huge and really nice. You also get a lot of privacy in your bunk and a little fan which was nice

Can’t think of anything I didn’t like

This was the 4th time I was staying here and it keeps on getting better.i stayed in a room with 3bunk beds and people were so nice and quiet and every one respected your privacy .The kitchen was perfect and i was cooking there all the time.I had an exam so was studying in their beutiful outside sitting area and no one disturbed me. LOVE THIS HOSTEL SO MUCH and the STAFF and CENTRAL location and the PEOPLE in it.

Nothing

Nice atmosphere, clean, good wifi, the bathroom is attached to the room and the beds have curtains

The kitchen was a little dirty and a lot of the stove tops weren't working

good breakfast and close to subway, quiet area

I stayed only one night and for a quick visit for business it was more than good.

Great vibes