The Peninsula, London

Every things

N

The design, the soundproofing, the delightful cheery staff, the bar on the 8th

No expense spared in rooms. Beautiful and comfortable.

The lobby area to take afternoon tea perhaps not as luxurious as other parts of the property.

Breakfast is very good, location perfect and the room is very nice, large and comfy. Room service is also very fast and delicious.

Everything was perfect! I’ll definitely stay here for my next trip to London.

The best hotel in London, not cheap but worth every penny! Superb facilities and staff...outstanding.

Nothing

It’s immaculate

The food There aren’t enough choices for food, they can surely do better. The menu is exactly as it was in April when we stayed with them, I had expected a new summer menu.

Lovely and Great The staff are all very friendly Clean

ONE DAY THEY CLOSE THE BAR AND RESTAURANT FOR SPECIAL CEREMONY. I BOOKED THIS HOTEL TO ENJOY AND USE EVERY THINGS

exelent experience frienly staff now the best hotel in london view from roofbar exelent returning very soon food very good uin china resruant highly recomended room was spacius balcony upfrade pleastand surprise

more availability of restruant booking

Excellent and faultless place to stay in a first Class location- not the cheapest stay but worth it

Fabulous location , staff and service - cannot fault

N/a

Good but missed buffet

No real hotel lobby.

Everything

Nothing

Location, Staff and rooms were amazing and comfortable. I forgot many names but all of the staff were marvellous.

Nothing at all

This place is better than first class, service outstanding, rooms and facilities exceptional

All was fabulous

The massage service and gym are excellent. All culinary services are perfect. The shuttle to Paddington ststion provides much convenience.I particularly want to compliment Mr Isaac Ching of the Customer Service for his hospitality and sincerity.

The staff kindness was beyond my expectations :) supper happy and satisfied

Amazing brand new property everything is brand new the facilities are great and the staff are very professional. The Rolls Royce VIII & the Bentley was great to use as a house car.

The operator, they need to change this and go back to your regular point of contact for each individual thing.

Location and staff

This time the cleaning disappointed me

The location is superb

Location. Welcoming and attentive staff all round from start to finish. Impressive valet system in the room that makes for seamless deliveries and pick ups.

exceptional design and quality

n/a

Late check out offered Excellent facilities - 24 hour gym, and a swimming pool and spa. Use of the complimentary car in the evening for journeys nearby Clean and large rooms Fruit basket in the room and given cake to celebrate birthday, lovely touch Lovely staff, thoughtful and helpful throughout the stay

Nothing

New clean best of the best

Sauna n steam closed for maintenance

It is one of the best 5 star hotels in London. Super location

The generously proportioned bedroom. Heavenly bed Luxurious bathroom Great Location Exceptional cuisine

Nothing

Design, layout, facilities, staff, quality of everything was beyond exceptional! We have stayed in our fair share of London hotels and this topped them all. We will always choose peninsula going forward.

Absolutely nothing.

Everything

I loved everything

Amazing iconic hotel in a superb location with very attentive, polite staff. An excellent hotel.

My stay at The Peninsula London was nothing short of extraordinary. From the moment I stepped into the elegant lobby, I was enveloped in a world of luxury and sophistication. The spacious rooms, adorned with comfortable beds and meticulously designed bathrooms, provided the perfect retreat after a day of exploring the city. The hotel's facilities exceeded my expectations, offering everything I could possibly need for a memorable stay. The breakfast spread was a culinary delight, and the staff's friendly demeanor and genuine smiles added a special touch to the experience. I wholeheartedly recommend The Peninsula London to anyone seeking an exceptional stay in the heart of the city.

Nothing.

State-of-Art facilities and rooms equipped with all the latest technologies you can find.

Nothing

The location is amazing, the gym was amazing too. The staff are very polite.

This is my fifth or sixth stay at the hotel. This time I was disappointed by the toilet in my room 611. The power of the water in the toilet seat was low and the cleaning of the room, attention to detail was missing like ( refilling used stuff, etc ). Also at few times there was a very bad smell in the gym. Also, response to phone calls from room was very this time and slow. I am worried that quality drops.

Staff, spa area, location.

-

Absolutely outstanding comfort and attention.

Location and room and the gym

The cleaning by housekeeping this time was not so good

Impeccable service. Attentive staff. It is a modern hotel with spacious rooms, highly luxurious a very warm experience. Highly recommended!

Great location between Knightsbridge and Mayfair. Outstanding rooms both for sizeand amenities.

Nothing...we booked immediately to visit again whilst we were there!

The AC wall sockets are not suitable for use with European plugs. In many countries and places I met UK style socets useable with both plugs. Adapters was not in the room.

Stay exceeded our expectations The staff are the best in the city !

I loved everything about the hotel

Out if this world

Everything was perfect

Phenomenal

Nothing

the reception and check in the bathroom size and toilet washer the pool the location check out the staff

son many arabs price

Everything especially the pool x

Nothing

Everything

Nothing

Amazing location, wonderful state of art facility and very friendly staff.

The hotel was overpriced and they asked for a 1000 GBP security deposit upon check in, which was quite too much. Though, they refunded it immediately upon check out which is great.

The bathroom and the staff were amazing

Loved the quality of the hotel. The spa was amazing.

Possibly more variety of food options

Everything. The service was outstanding. We had food in the restaurant and room service, the food was exceptional. The rooms are decorated beautifully and have all the mod cons, they literally have everything you need and more with a vast selection in the mini bar. The spa is a great place to relax and have a really well sized pool, jacuzzi, steam and saunas. We will certainly be back again soon. Our new favourite hotel!

Location, facilities and staff

Noise of the room overlooking Hyde park corner, quality of food/value for money

Absolutely everything

The service is unmatched best in London by far.

Location

Nothing