Rosewood Hotel, London

The hotel was amazing in my top 3. From the cleaning staff all the way up they were great. Special mention to the valet parking men absolute gentlemen.

Nothing all was great.

Loved how helpful the staff was. Early check in after a red eye flight was so crucial. Incredible service throughout, from every staff member we encountered.

It was perfect. I'd love it if Scarfes opened earlier.

Walking distance from the bus and underground stations. Plenty of bars, restaurants, coffee shops and supermarkets nearby. Quiet, clean and spatious rooms. Very friendly and welcoming staff. Excellent breakfast and spectacular afternoon tea. Make sure you are hungry when you go for the afternoon tea because there is plenty to eat 😆 I highly recommend this hotel.

Fantastic stay couldn't recommend enough. Also accommodating with food allergy friendly options and incredible breakfast with international options.

Nothing

Everything was beautiful and classy. Staff were friendly and kind.

I loved it! All staff are very kind and attentive.

Nothing at all

Staff were excellent. Great location for theatre, central London, and tube access

Extremely friendly and hospitable staff. Convenient central location.

The service was amazing!

Staff are very helpful. I have stayed here before. Breakfast is beautiful and it is spotless.

Super attentive and friendly staff, perfect room, bathroom and bed and excellent breakfast.

Perfect stay

Beautiful hotel

Rooms are small, only a bath in the bathroom, no freestanding shower

Staff & hotel quality are superb.

Breakfast was great but service a little slow.

Everything was flawless and great from the get go

We were excited to use the spa facilities given how much we spent and it was unavailable which was abit upsetting.

Everything

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The best thing of all was the dog friendliness. An actual dog friendly hotel that welcomed her and us with attentiveness and respect. Amazing staff team, the stabdards are exceptional.

Having to leave - rebooked already :)

Perfect location, amazing staff, excellent food

The rooms are amazing, but they are nothing incredible for the price

excellent room, excellent service

hotel's breakfast room & service

Outstanding Hospitality, Unparalleled attention to detail and exceptional customer service.

Great location. Loved the personalized birthday cake and the way they communicated with us.

Didn’t like that the dining rooms and bar were disconnected from the building. Compulsory service charges were a bit unexpected.

More breakfast options would be good

Everything was amazing

The price of the breakfast was too high in both restaurants even if your staying include breakfasts they will charge you more

fantastic service, great amenities and and food

i liked everything

Beautiful hotel with excellent restaurants and bar. Conveniently located near Covent Garden and st Pancras/Kings Cross Station. Excellent service by staff.

Would have been great to have morning coffee available in the lobby before breakfast

The location is absolutely perfect—just a few minutes away from stores, restaurants, and everything you could possibly need. The staff were incredibly kind, welcoming, and always ready to help with a smile. The room service was thoughtful and attentive, making sure every detail was taken care of. And the breakfast—delicious and served in a restaurant with such a lovely, inviting atmosphere. Truly a fantastic experience from start to finish! I’ll definitely be returning!

Service, architecture

Everything was just perfect from beginning to end - the staff are all incredibly friendly and helpful, the room was well appointed, thoughtfully furnished and supremely comfortable, the bed was uber comfy and the food was lovely in all the restaurants.

The only thing I didn't like was having to leave. ;-)

Clean

Stylish

Exceptional service from every member of staff we met

Very british, nice high end atmosphere. Great restaurants and lobby!

The heating was a bit loud and not making the room super warm. And probably not top notch for what this standard should be.

We had an amazing stay at Rosewood London! The service was truly excellent. The family room was spacious, and the beds were incredibly comfortable. The attention to detail and exceptional service made our stay unforgettable. Highly recommend!

Nothing

Beautiful building with lovely friendly staff, so attentive. We had a Delicious breakfast in the stunning mirror room and cocktails in the Scarfs bar too. Great size family room and Perfect for a girls catch up.

Nice big room for family of 4. The service is really good. The staff provided a quick and helpful response for all our needs.

During our first night we received a room with a bathtub with very high sides. Entering the bathtub, especially for children and older people, was very dangerous. After complaining, we got a new room with walk in bath. Additionally, our breakfast was included and it is a very nice breakfast, but the service is very slow. It takes around 1 hour every morning. And last thing, At check-out, the bill included a hotel service charge for each night as well as for breakfast service. Only when I asked about, it was explained to me that this was a voluntary charge. I would have expected the hotel to ask my permission in advance for such an attempted charge.

Breakfast, bedroom was good size, bar was wonderful, service was excellent (especially bar and bellmen)

Should always have backup toilet paper in bathroom

everything was amazing from the moment we arrived to the moment we left

nothing

This hotel is exceptional. So well located in lively Holborn, with a bustling bar offering great drinks and music of amazing quality every day. Yet it is so silent in the room that one could hear a pin falling on the carpet. Service is attentive, kind and very professional. We stayed for a week and will definitely return.

It was all wonderful.

The services rendered by the staff from the check in, to the houskeeping everyone is excellent. My brother and his family enjoy the stay very much

Everything

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The rooms were large and spacious compared to what you would normally get in central London. Staff was very friendly and location is great for exploring right near a metro station. We were there around Christmas and the decor was fabulous

Exceptional service throughout

Nothing

Location and holiday decorations. Very festive!

Extra fees for ‘hotel services’ that were not declared when booking the room. Missing info on booking.com

The staff is so professional and very welcoming and eager to help at anyway. They are fast and applying care for me and my kids. For example: I asked for a barber near me and the concierge walked with me to the barber outside the hotel and introduced me to the barber!

Breakfast in the morning, staff was a bit harsh and need to improve their spirit. Their work is great but they seem to be not enjoying what they do.

Stunning hotel with the most helpful staff. We stayed for my husbands birthday and celebrated at the Pie Room. It couldn’t have been more perfect!

Unbeatable location especially with the private entrance in a central London location like this. Staff were very friendly and welcoming. Room was very spacious and clean.

Rooms are slightly aged. They are very clean and well maintained but not as modern as some of the new properties in London now. Also breakfast is only ala carte and there are only selected options in the menu which are part of the package (otherwise you pay extra), this was a bit underwhelming as the menu should be all inclusive.

A splendid hotel, with all the charm of a grand establishment. The location is excellent, just far enough from the hustle and bustle but within walking distance of the main attractions. The building is impressive, with a delightful inner courtyard. Three excellent on-site restaurants complete the offering. Exceptional attention to detail, as a five-star hotel should provide. The entire staff was courteous, friendly, and attentive in seeking to offer solutions.

Actually, nothing to complain about

+ 5 Star Luxury from start to finish + Location + Staff + Room clean and spacious

My only issue is trying to get access to the main bar in the hotel. Even for a guest paying significant amounts to stay in hotel you can't be guarantteed a seat yet they are letting members of the public in at the same time. Does not feel right?

Everything . The location , restaurants , service was impeccable .

I loved everything

Great room, friendly staff had a fabulous time.

Lovely room , I specially the wonderful bathroom . Very comfortable bed . Attentive desk staff and house keeping

It really should have some kind of lounge for residents .. nowhere to sit ! Reception lobby cold due to door / coming and going . Weekend breakfast not enough space so directed in to other restaurant which was like a train station and very grumpy service . Pop up bar / tequila bar had lovely service