The Pilgrm Hotel, London

Location and style

So noisy in the room

Breakfast was excellent and well-portioned.

Insufficient hanger/“wardrobe”/shelf space in room

Room was nice, hotel quirky, cooked breakfast fabulous especially the eggs. I have been trying to find eggs with yolks like yours but to no avail, I should just phone and ask 🤷‍♂️ staff were great and easy to deal with. The Pizza restaurant across the road, San Marco was amazing too, mad but genuine Italian with Italians as customers.

I think that you could fit new windows with double glazing, it was a bit cold in our room but ok once the heating got up to speed but lots of condensation in the bathroom. I know it is a big expense but that is the only thing.

Good location, clean, friendly staff and good breakfast

A bit of noise outside would bother your sleep

Really lovely hotel, urban chic decor, great breakfast/brunch and beds

Slightly noisy

Cosy hotel with perfect location

They are increasing prices and for loyal clients keep the bar voucher

Located near station 👍

Nothing it was all very nice

Lounge is excellent. Breakfast very good and reasonably priced. The location is good, very close to Paddington Tube Station. Room price good for London

Our room H13 , booked as a large room was noticeably smaller than the two rooms booked by the other people in our party.

Everything.

Room is a bit small but hey…its in central London and cant expect much.

The room is clean. The location is great. Super close to Paddington Station.

The room is small. You need to carry your heavy luggage up the stairs.

Excellent location not far from station. Very comfortable bed and quiet, warm room with good lighting for reading. Marvellous lounge restaurant with delicious food and lovely staff.

No chair in room and shower too high for short people. Bit of a maze to get to the room on 4th floor across an outside walkway, with no numbers on doors in my passageway that I could see. Helpful details about hotel not in room, but online, which I didn't get till too late as my phone wasn't working!

Really lovely spot close to paddington..Very stylish..Room was small but comfortable..staff were friendly ..Will definitely book again

Room could have been bigger

The charming vintage style of the hotel. Attention to detail e.g. pantry, magazines, books. Very clean. Great location just next to Paddington station.

Extremely small room, really just walk-in- closet- size. I'm slim and I had to scoot sideways along the bed to get into the bathroom. A shelf under the sink to put a toiletry bag would be appreciated because also the bathroom was tiny. One could argue, yes, enough space but if you hit your elbows while turning...... A maze of stairs and different staircases.....alright, charming old Victorian but when with a suitcase....in their defence-.the hotel offered to bring it to my room. So, all in all, I'm choosing a different hotel for my next stay.

Coffee / Tea in room

The location was good. I liked the building, atmosphere, design, and taste. They also upgraded the room, and the cafe/lounge was also nicely done.

Wonderful

The decorations in room ..reception..pantry

Had everything i needed, decor was lush, staff were friendly and helpful, good vibes.

The plastic bit on my sink fell off and the lift had a strong smell of sick.

Convenient. Clean. Comfortable

Room too hot. Bit noisy early in the morning.

Clean, lovely atmosphere and fantastic location

Great location, great choice of restaurants and transportation options, very welcoming staff and would revisit. Coffee ☕️ and croissant 🥐 at the entrance was a plus for the start of the day.

The TV reception was not good at all and there was an unpleasant smell in the lift.

Lovely cafe & nice character to the building. Bed was comfy and clean, amazing location & nice staff. The price is reasonable but overall felt more like a nice 3* than 4. Would stay again though!

The TV was dated and glitchy, the shower wasn’t very good & the corridors / stairs between the wings felt a little dark and dingy.

Brilliant location and lovely room

Nothing. Kettle wasn’t working but it wasn’t a problem

great location and friendly staff

coffee in the room

Its character, decor and cleanliness

Very clean and convenient, lovely staff

Perhaps the room was a little small but fine for what I needed this particular trip….

Comfy bed. Smart clean and well appointed room. Friendly staff. Super location.

Good location

Room was fine but no space to get out of the side of the bed.

The room and bathroom were too small, no storage space for clothes. The view from the room was sad. The room was completely different from what was shown to me in the photos when booking.

Quirky and well thought out. Breakfast amazing! Lovely bathroom in room.

Quite expensive for room size. Main room quite basic.

So convenient to Paddington station in a vibrant neighborhood. Decor and ambiance was fabulous. Very helpful staff. Delicious breakfast

Nothing!

Location, cleanliness, staff very friendly.

Bunk room was rather small. Ok for a single traveller but not for 2.

I stayed here very last minute as I couldn’t get home due to Storm Bert and was stranded at Paddington. I was so lucky to get a room here. The room was cosy, warm and clean, the bed was comfortable, the shower powerful and the staff welcoming and friendly. I was given a bottle of water on arrival which I appreciated and there was a refill station in the reception area. I liked the overall design of the hotel and the fact that checkout wasn’t until 12. The lounge area looked great. It’s also perfectly located opposite Paddington Station. I would definitely stay again!

I was a bit thrown by having to cross an outdoor walkway to get to my room in the adjoining building, which was a little unnerving in the dark, wind and rain - I found out in the morning that there was a way to get there without having to go outside which I’d have appreciated! The walls are thin and my neighbour was doing some epic snoring, plus the sound of others trying to cross the walkway woke me a few times because the strong wind caused the door to bang loudly. I’d have loved a kettle in my room to be able to make tea - there are pantries where you can do this but it would have meant crossing the walkway again. These are all very minor points though and overall I was really delighted with my stay.

Cool vibe in the hotel, and the location is amazing right at Paddington Station.

Check in was at 3, and I arrived at 3:30, but room wasn’t ready yet. I had somewhere to be, so that was a bit frustrating at first, but the wait wasn’t long. Bathroom was a bit small and not a lot of room to put down things. But great water pressure offset that.

Extremely handy for Paddington station. The decor was quirky. Staff helpful and offered to move luggage to my room. It had a friendly vibe and as a solo female guest it felt comfortable.

I was in a wing that meant using an open walkway which was a bit disconcerting. The en-suite was very snug.

Nice breakfast area.

Room was very small

Good room

Clean, super-central location! No elevator for your bags, but this is expected with boutique London hotels. A bit overpriced, but clean and comfortable nonetheless. A bit loud due to the location.

No lifts which makes carrying bags a bit difficult. Slightly confusing layout. Somewhat loud in the night.

Large comfortable room and bed at a great location

Super convenient location and very cute

Very very very small room. Room with bathroom was probably no more than 100 square feet.

The coffee / breakie space was so fab and the location was perfect! A few steps to the train and the bus

Beautiful traditional features Cleanliness Helpful staff Shower

Room was very warm

It was very clean. The water pressure was excellent. It was very close to the train station and the café was delightful and delicious. The staff was especially helpful.

It was expensive, but I guess London is expensive.

Location excellent from Paddington Station, probably the second closest hotel to the station. Breakfast was freshly made to order and the coffee was excellent.

A human sized rabbit warren with very confusing room layout and one very small lift which only really serves one half of the hotel. Our room was unbearably warm, we had the windows open permanently in October in the UK and still didnt cool enough.

easy to access from the airport

BF was good but we could only select one option from the entire menu list. Also room too small. No tea coffee maker in the room

Great location and friendly staff. Rooms spotlessly clean.

There are stairs but staff offered to help with my suitcase.

The lounge was really great and we loved the shower in our room. The location was excellent

Hard to navigate with a little one and a stroller— the lift takes you to “floor 2” but then you had to go down some narrow staircases. Would’ve been fine if we didn’t have a toddler

Excellent location

A chair in the room

Staff, service, breakfast.

Small room

beautiful design of hotel love the water bottles and water great location

room on the small side, but I guess thats standard for london