Hotel The Savoy, London

Awesome 10/10 Nothing is a bother or a problem at the savoy. .superhero service attention to detail amazing thanks Mark and Jill

Absolutely loved the Savoy, from the minute we arrived to the minute we checked out, Staff, Service, & facilities were exceptional. Definitely our new fave five star London Hotel. 😊

Nothing, Everythjng is as perfect!

The gentleman at guest reception could not have been more accommodating.

Nothing.

Liked all of it

Some peoples choice of clothing A dress code should be in place No denim / trainers

The Savoy, yet again, was magnificent. Outstanding service, fabulous place, great location. I love The Savoy, and I am always welcomed back like a long lost friend. "You don't just stay at The Savoy, The Savoy stays with you" - so true!

Everything

Nothing

Location, room comfort, afternoon tea.

N/A

It’s the savoy

Nothing

The facilités and room were excellent but mainly the staff were so warm, welcoming and kind to us.

There is nothing I didn’t like.

Treated as if we were the only guests there , from the welcome on arrival to the attention to detail it’s simply THE BEST hotel

Nothing

Everything. Relaxed elegance

Nothing

The property is excellent as are all the staff, food and drinks were excellent, the attention to detail is exceptional

Nothing

Location, style, comfort, luxury were all there in spades, however the service from every person was second to none and a wonder to behold and receive. Nothing was too much trouble, all the little things remembered and catered for. Outstanding stay.

Did not get to spend long enough here

Everything. It is my “go to” hotel in London and it is perfect in every way. The staff is exceptional, and their service is top-notch. There’s not anything they won’t do for you. Shout outs to Tony, Rob, Michael - the best doormen anywhere in the world. Also to Caesar. The accommodations are also wonderful. I was upgraded to an art deco jr. suite and thoroughly enjoyed it! I felt ensconced in luxury. I dined at the Savoy Grill and every dish was superb.

Nothing.

The whole experience was fantastic from the moment we arrived. The staff are incredibly attentive and friendly

The location, the American bar and the attentive friendly staff through out the hotel.

Nothing

A last minute choice to stay whilst going to the theatre Room on small side but you know this when booking American bar was very nice and staff friendly

At breakfast you felt staff put you close to where they are serving from rather than show you to a great seat when the restaurant isn’t busy, also the table was a little small for water juice coffee pastries and your breakfast ( with hindsight should have asked for a better table )

The service, the decor, the location. Everything was amazing. It was perfect me and my family. Thankyou

Nothing, the food was superb aswell.

Everything !! The afternoon tea was a real treat. Glass of champagne on arrival to celebrate our special occasion was very much appreciated. The granola & yogurt at breakfast was delicious.

The whole experience from the staff, facilities, the most comfy bed I have ever slept in! and breakfast included was brilliant. We had a blip with our room when I got there and Arthur was great at listening and taking time to give feedback and we got it resolved.

Only two things. When we got there are room was a twin but beds were together and then housekeeping came and moved them and put a table in the middle which made a huge difference, was just a completely different twin room to last time. The other thing was the optional service charge is added on every bill, even when just having one drink.

Location, Anna at reception was lovely and helped me in a pinch, room service was top notch, bellmen were great, martinis in the American bar were great, offered great gluten free options throughout the property, beds were comfy, rooms were well appointed, good mix of guests from all over the world

No nail service available and the gym never got back to me about a private Pilates instruction

Very comfortable hotel

Fantastic staff. Very polite and attentive. Room was lovely and bed was super comfortable. Food was excellent.

A little costly but not unexpected.

The staff and the service they provided was exceptional. They represent the grandeur, history and importance of this iconic hotel with obvious pride. The hotel surpassed every expectation we had. Our stay really was a bucket list item that we will never forget

Absolutely nothing. Our stay was perfect.

Staff is super friendly, gym is nice, location is great

Decor is outdated, service charge on final invoice was rather a surprise, invoices in the restaurant were not transparent

The service was outstanding, with amazing staff

This hotel is my favourite place in the world.

Nothing not to like.

Food in river restaurant was great

The value

Everything was fantastic

Good

Everything about this hotel is exceptional.

The hotel is 135 years old but maintained very well. The location is excellent, near the Times River. The staffs are very friendly and helpful. The hotel gives us free upgrade to a suite, which is very quiet and comfortable. The bathroom is spacious. Lobster omelette of breakfast is delicious.

Nothing

Absolutely everything about the Hotel facilities staff restaurants Can’t wait to go back

Nothing at all

Everything is beautiful, clean, and sophisticated. A wonderful experience. Worth the cost.

Nothing. It was great.

its always perfect

a small outdoor terrace is needed for smokers of which there are a lot, having to stand outside the front in just bad. Hate the new modern breakfast room, colour design everything, looks like a cheap cruise ship lido, has no place in such an elegant building, they would never dream of doing that to the foyer so why ruin the beautiful traditional area where afternoon tea was such a lovely experience

The front of house Team (Ben I believe helped at check in) set the standard for our 2 night stay with such a welcome. The Savoy is not in my 'regular' budget but has been a long standing 'wish list' item and it was simply excellent from start to finish. The facilities, the team, the aroma even all to the highest standard i have experienced. Of course it had its own Penhaligon's toiletries too.

no comment

I love the friendliness of the staff, cleanliness of the room and the facilities.

Nil

Attention to detail during our visit

absolutely nothing

I was running the London Marathon and given this was my first time, my wife and I decided it would be wonderful to really push the boat out for the weekend so we saved up for a 2 night stay at The Savoy. From the minute we walked in to the minute we left, the service, attention to detail, helpfulness of the staff (huge shout out to Ben), was unlike anything we have ever experienced before. Our check in was 3.00pm and we arrived 15 minutes early, we were given a free drinks voucher for a glass of bubbles, whilst they ensured our room was ready. Our room was spacious and more than enough for 2 people. A complementary mini bar with light refreshments was stocked and the bathroom was enormous. The shower is something I could have stayed in all day. The real difference was the hotels support when it came to my marathon preparation. Upon arriving in my room I had a yoga mat and foam roller to help massage my legs prior to race day. A private message applauding me and wishing me the best of luck. They allowed me to freeze my hydration bottles the night before which given the heat of The London Marathon on the Sunday was a godsend as I was able to effectively run with 2 massive blocks of ice for the first 10 miles which kept me cool. They bought me up a bowl and jug of fresh milk so that I could have my breakfast in the morning. When I returned to the hotel wearing my medal, the staff gave me a round of applause, I got back to my room and they had printed off a my running statistics which was placed on the bed, they had made me a marathon medal out of chocolate and nuts, which was exactly what I needed after such a grueling race and also had showered me with bath salts and other recovery products that was just unexpected and so gratefully appreciated. Fine details like this is what makes an experience and I have simply never encountered this before and it is the best hotel we have ever stayed in by far.

Nothing could have been better, it genuinely was the perfect stay!

The Savoy is everything a luxury hotel should be — iconic, elegant, and entirely guest-focused.

It was old but historic and comfortable . Lots of thought in details

Excellent

Expensive

all

nothing

Always been on my bucket list to stay, absolutely wonderful experience for 24 hours. Lunch in the grill room, very good. Dinner at 1890 outstanding.

The Savoy never disappoints. I always feel like a million dollars and I always get a warm, friendly welcome from the staff who always recognise me. I have a disability and the attention to detail from the staff, especially Rob the doorman, is incredible in regards to my needs; Rob always remembers me and the fact that sometimes I use my wheelchair, and sometimes I will walk. I would never stay anywhere else and I always massively look forward to my next stay! Thank you The Savoy for always making me feel so special and comfortable.

Absolutely lovely proper old London. Beautiful hotel in the heart of Westminster . Perfect location. The staff and service are impeccable. Thoroughly loved our stay.

Nothing

Quaint essential English ! Luxurious and beautiful !

What can I say, apart from exceptional!! Abdulla the manager, was so kind to us, and made our trip back to the Savoy so special. All the staff, Ben, Issac, just to name a few, were simply amazing… nothing was too much trouble, and went above and beyond to make our stay so special. The attention to detail, was so thoughtful, and made it just so much more memorable… we are still so overwhelmed by the whole experience! A massive thank you once again to all the team at the Savoy, we can’t wait to come back. Sincerely Mr and Mrs Smith x

There isn’t one thing we would change!

All the extra touches and attention to detail but generally a stunning hotel.

Excellent staff and quality of food, drink and facilities.

Not good if you have limited mobility. Can be a long way to walk to rooms involving several flights of stairs