Hotel The Savoy, London

Excellent facilities, we were provided with amazing upgrade to a mini suite. Staff were first rate and the entire experience was simply amazing.

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wondeful location, wonderful staff

Excellent location. Lovely atmosphere in bar. Very nice spa pool.

Everything

Excellent Afternoon Tea + excellent breakfast.

Nothing

A riverside suite was immaculate and very well equipped in a lovely style.

It was perfect.

It is very quite and has a lovely atmosphere

The steak in the restaurant was not the best especially when £62

Gorgeous refurbished room.

No moisturiser in the bathroom.

It is a beautiful place to stay. Very comfortable and helpful staff. The facilities are good but cocktails are expensive if you feel inclined to try one or two

The only issue we had was with the pre-theatre booking. Due to delays and a lack of attention, we were only give 2 courses out of a 3 course set menu. We were charged for 3 courses plus wine and water. This bill was corrected when we complained but it meant a rush to get to the theatre on time.

Stunning hotel

The room was lovely and the bed very comfortable. Nice fluffy and large towels which I always value in a room. The location of the Savoy is perfect for access all of London either on foot or tube. The staff were all amazing and super helpful and nothing was too much trouble for the team.

The only moan and it didn't really bother us too much was that the TV wasn't working. We were busy for two nights so hadn't noticed it but we wanted to watch it on the last night and it just didn't work. It was rectified quickly but really it should have been checked before we arrived.

Clean and the staff were very friendly and helpful

Nothing

The steak in the grill denver steak never had anything like it before

No mini bar with alcohol No option ofstill or sparkling water in the s room

Absolutely beautiful!

Beautiful in every way

Nothing

Loved the pool, gallery for breakfast , gym and lovely suite!!!

All was perfect!!

The timeless beauty of the hotel and the wonderful staff. The cocktail bar is sublime please don’t change the decor. The porters outside are always charming and special mention to Josh in the bar with his ‘wheel of fortune’ - he was lovely.

The dancing ballerinas in the main breakfast room are a bit naff. It looks like a gym/ spa with them on the walls. Where is the portrait of the Queen? Are you waiting for one of the King to hang?

We were celebrating our Golden Wedding Anniversary and the hotel went the extra mile to make our stay particularly enjoyable

Bathroom Shower drencher overpowering and handset very heavy and "clunky"

Arrival and greeting from Erika was very professional and welcoming. We had a drink in the American Bar in the evening and Rachel was so chatty and again, professional. Breakfast on Saturday morning was excellent with a very attentive professional waitress (I didn't get her name). The new function areas are majestic, beautifully done. River Restaurant fantastic, delicious food, informed waitress and sommelier who made our meal super enjoyable.

Our room had not been renovated and had no view, the bed was super comfy and we did sleep well. The water pressure was intermittent. Breakfast on Sunday morning was a contrast to the day before with 3 requests for toast...! The Savoy filtered water doesn't taste great.

Outstanding experience. Example we arrived earlier than check-in time and were treated fantastically in the Reading Room. Teng attended to us in an exceptional way. Breakfasts were brilliant and it was cool to try the Gallery and River restaurants. The Savoy Grill was a highlight of our stay. Brilliant room too!

Occasionally food servers were a bit serious, but almost always professional.

It was an amazing experience from the time we arrived until we left the staff we so nice I will definitely stay again hopefully for longer

Every thing about the,savoy

Perfect

I absolutely love the Savoy! I love the feeling when you first walk into reception and feel all that history around you

I didn’t like the way they put the pull out bed there was not a lot of room to get to the bathroom. It was a bit of a squeeze. Also my pre-ordered two platters of strawberries cost £46. My total bill ended up being £109. I’m still waiting for breakdown so I can understand the extra charges

Beautiful hotel as you would expect with everything you could want for a stress free stay. The staff were relaxed and very friendly.

Nothing

The Savoy went over and above for our son and daughter in laws honeymoon night! Thank you for going the extra mile, making it a lifetime memory for them.

Nothing!

Wonderful location, near theaters, restaurants, and points of interest. Staff was exceptionally friendly and helpful. Beautiful historic hotel!

Awesome 10/10 Nothing is a bother or a problem at the savoy. .superhero service attention to detail amazing thanks Mark and Jill

Absolutely loved the Savoy, from the minute we arrived to the minute we checked out, Staff, Service, & facilities were exceptional. Definitely our new fave five star London Hotel. 😊

Nothing, Everythjng is as perfect!

The gentleman at guest reception could not have been more accommodating.

Nothing.

Liked all of it

Some peoples choice of clothing A dress code should be in place No denim / trainers

The Savoy, yet again, was magnificent. Outstanding service, fabulous place, great location. I love The Savoy, and I am always welcomed back like a long lost friend. "You don't just stay at The Savoy, The Savoy stays with you" - so true!

Everything

Nothing

Location, room comfort, afternoon tea.

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It’s the savoy

Nothing

The facilités and room were excellent but mainly the staff were so warm, welcoming and kind to us.

There is nothing I didn’t like.

Treated as if we were the only guests there , from the welcome on arrival to the attention to detail it’s simply THE BEST hotel

Nothing

Everything. Relaxed elegance

Nothing

The property is excellent as are all the staff, food and drinks were excellent, the attention to detail is exceptional

Nothing

Location, style, comfort, luxury were all there in spades, however the service from every person was second to none and a wonder to behold and receive. Nothing was too much trouble, all the little things remembered and catered for. Outstanding stay.

Did not get to spend long enough here

Everything. It is my “go to” hotel in London and it is perfect in every way. The staff is exceptional, and their service is top-notch. There’s not anything they won’t do for you. Shout outs to Tony, Rob, Michael - the best doormen anywhere in the world. Also to Caesar. The accommodations are also wonderful. I was upgraded to an art deco jr. suite and thoroughly enjoyed it! I felt ensconced in luxury. I dined at the Savoy Grill and every dish was superb.

Nothing.

The whole experience was fantastic from the moment we arrived. The staff are incredibly attentive and friendly

The location, the American bar and the attentive friendly staff through out the hotel.

Nothing

A last minute choice to stay whilst going to the theatre Room on small side but you know this when booking American bar was very nice and staff friendly

At breakfast you felt staff put you close to where they are serving from rather than show you to a great seat when the restaurant isn’t busy, also the table was a little small for water juice coffee pastries and your breakfast ( with hindsight should have asked for a better table )

The service, the decor, the location. Everything was amazing. It was perfect me and my family. Thankyou

Nothing, the food was superb aswell.

Everything !! The afternoon tea was a real treat. Glass of champagne on arrival to celebrate our special occasion was very much appreciated. The granola & yogurt at breakfast was delicious.

The whole experience from the staff, facilities, the most comfy bed I have ever slept in! and breakfast included was brilliant. We had a blip with our room when I got there and Arthur was great at listening and taking time to give feedback and we got it resolved.

Only two things. When we got there are room was a twin but beds were together and then housekeeping came and moved them and put a table in the middle which made a huge difference, was just a completely different twin room to last time. The other thing was the optional service charge is added on every bill, even when just having one drink.

Location, Anna at reception was lovely and helped me in a pinch, room service was top notch, bellmen were great, martinis in the American bar were great, offered great gluten free options throughout the property, beds were comfy, rooms were well appointed, good mix of guests from all over the world

No nail service available and the gym never got back to me about a private Pilates instruction

Very comfortable hotel

Fantastic staff. Very polite and attentive. Room was lovely and bed was super comfortable. Food was excellent.

A little costly but not unexpected.