Great Northern Hotel, London

Breakfast was great. Location was very central.

The location is excellent, I had an early morning train to catch. The breakfast was excellent.

All was good. Comfortable room. Easy access in in and out.

Room was surprisingly quiet.

Front desk staff not very friendly.

Clean tidy compact and convenient

Upon arrival we were informed our suite had been upgraded, which was a lovely surprise and the staff were very welcoming. The decor in the hotel was beautiful, particularly in the bar and restaurant. The history of the hotel was partly why we booked it. We had access to a pantry with some cakes and hot drink making facilities, which was a nice touch. The views from our floor and our room were wonderful and the location was very central. The room itself was comfortable, with a good mattress and the addition of bathrobes and slippers. The small decorative touches in the room were in keeping with the overall aesthetic of the hotel. ordered room service during our stay which was efficient.

There was a slight wait for the room although we did inform the hotel of the time we would be checking in. Others have mentioned the lack of tea making facilities in the room and the size of the room was a little on the small size for what I was expecting and the price. The water pressure in the room wasn't great but we were on the top floor. The breakfast was nice but felt overpriced (£70 for two without cereal) though some of the price may be due to the surroundings which were beautiful. Unfortunately the stay was impacted by a particularly unfortunate interaction with a staff member when returning to the hotel in the evening after an event we attended. He was leaving the hotel as I was scanning my card to enter and blocked the door, not allowing us entry and questioned me, wanting to see proof we were staying at the hotel. Even though I showed him my room card he said he wouldn't hold the door for me and closed it on me. I pointed out that I would've let myself in if he hadn't been coming out at that moment. I wonder if my appearance had been different if he would have held the door for me. I've never had this type of interaction at any other hotel I've stayed, luxury or otherwise so it was upsetting. Needless to say we didn't have breakfast in the hotel the following morning. The staff during the rest of the stay were perfectly friendly so this was a sad end to an otherwise nice two night stay.

A comfy room, curteous service and perfect location for headsing to Europe. The breakfast takeaway pack on the last day was excellent and gave me a great early start.

Cereal selection was poor for breakfast - on the second day there were no cornflakes and I was releagted to Bran Flakes. Cereal & Juice is also by waiter service, whereas my preference for these item is buffet selection.

The extra touches, slippers and dressing gown

Room so small, no tea making facilities in room, pillows far too soft. Trying hard to maximise space but made of feel far less luxurious. Surprised at star rating

good hotel opposite St Pancras International Eurostar. Lots to do nearby Guest refreshment room at the end of the corridor

Coffee Machine did not have instructions for use

Good vibe, nicely fitted out, clean deco look, good service, good breakfast and extra kitchen to get basics yourself e.g. coffee

The basic room is very small, although nicely completed there's not much space for 2 people

Very clean. Very efficiently run. The room was clean and bed was comfortable.

Like nearly all hotels we’ve stayed in there was a lack of table area so one suitcase stayed on floor. Also bathroom although extremely nice had no areas to put your own spongebags and toiletries. Also clean clothes after your shower had to be dropped on the floor as there was nowhere to store them actually in the bathroom.

Nice little touches in the bedroom - good bedside lighting. Fluffy towels and good robes. Water provided

Coffee machine but no tea making options. Reception is tight and reception staff a bit clueless. Need to be sharper and less ‘vacant’ .

The style

No tea in the room only coffee

Perfect location - comfortable, well appointed rooms, even the smallest ones. Bottles of water in the room and replenished daily.

No tea or kettle in the rooms, just a coffee machine and coffee - I don’t drink coffee!

The close proximity to King's Cross station.

There wasn't anything I didn't like.

Location, staff. Room, bed.

No kettle in room. I do like my tea.

Fantastic location and super comfortable room. Was worried it would be noisy but didn’t hear a sound despite being in King’s Cross. Fab breakfast and lovely, helpful staff

great location

none

Very comfortable room, fantastic location next to Kings Cross Station

Liked it all

The staff was really friendly. We had coffee, tea, fruit and cookies for free. Location was perfect.

The room was really small. I had something bigger in mind due to the photos.

Location and architecture

Pretty expensive!

Super clean.

No comfortable chair.

location excellent for taking an early Eurostar to France The 'Pantry' on each corridor was a Plus with a coffee machine, chocolate brownies and fruit available foc.

Bathroom was cold - the electric towel heater was not on and I could not find any way to put it on. The heating system was very noisy. The room was tiny but adequate for the purpose. I would have liked to use the Nespresso machine in the cupboard in my room but I could not make it work and there were no instructions.

All of it, I was pleasantly surprised how good it was being that it was so close to the station

N/A

Location

Restaurant not open SUNDAY

Everything

Nothing