Claridge’s Hotel, London

Everything, went with my partner, first time there, ate dinner, breakfast, couldn’t fault the hotel, Outstanding, 👏

I don’t live in London, wish it was in Dublin

Everything. Special touches for our 25th wedding anniversary. Pool was beautiful and serene. The Japanese toilet was also a bonus!

Nothing.

Superb property - all aspects of our stay were excellent

Tradition - decor - service and offerings - great gym and health facilities

A beautiful hotel, first time I have stayed there. A very nice room with all that I expected and more

Nothing that I would list, all facilities were on hand

From the moment of arrival the staff go out of their way to make your stay exceptional. Rooms, food and service are exceptional

Absolutely nothing

Loved every moment

Everything

We had a large room on an upper floor with two terraces overlooking London. The room was completely updated including alternative formats to recharge your devices. Very handy light switches controlling all the different light sources, as well as the Do Not Disturb sign - all easily accessible from the terrifically comfortable bed. Service throughout was very fast and responsive whatever the request. It was hot when we were in London and upon arriving to the room it was warm. We turned the AC up but it became clear that something was off with it and we called Housekeeping. About 3 minutes later a repairman arrived and quickly fixed the AC. The service throughout was efficient and friendly - never stuffy or self-important. Special thanks to Gavin at the front desk and Miles a member of the Concierge team - very helpful, friendly and humorous. Overall it was a great stay - expensive for sure but the hotel delivered at every level.

Everything

25 years ago I have been working in the restaurant of the Claridges. It was always a dream, to be there a gast end lately this dream come true and it was an outstanding experience. The staff was friendly, helpfull and approached me if my question could not be answered as soon as the spotted me again. The room i have stayed was on the 7th floor and had a balcony. Lucky me and my husband (we celebrated our 15th anniversary) the weather was comfortable warm and cloudy - therefore we could enjoy the afternoon on the balcony watching over the houses of london. As I mentioned the anniversary as a side remark, I was highly suprised of the "small" suprises which were delivered to our room.

Nothing I can think about it. A stay in the Claridges is a must do, if you like to experience modern & luxury & past at the same time. Looking forward to visit once more the Clardiges London.

Very comfortable and welcoming environment

Nothing

First Class recently refurbished rooms!

Claridges is simply, 109% THE best hotel in London. No debate, the stand out best.

Nothing

Everything

Nothing

Our visit was to celebrate my husbands 60th birthday and they made it extra special by upgrading us to a suite, there were balloons, a cake & a gift which was so thoughtful and we really appreciated this gesture!

The service at Claridge’s cannot be beat! The hallmark of this hotel is attentive and personalized service. From afternoon tea, to a martini at the bar, to breakfast at Claridge’s restaurant, the staff makes you feel like royalty. The room was also quite big for this part of town. It was very comfortable.

The large construction project across the street likely means that for the time being, the immediate area has plenty of noise, difficult-to-navigate sidewalks, and irregular traffic. While there are lovely restaurants and bars inside the property, it would also be nice if there a was a lounge or quiet lobby for guests only. We found the lobby hard to enjoy with so many people walking through - presumably many just to have tea or eat at one of the restaurants.

Everything the whole experience was fantastic

Nothing the only thing if could have a space where guests could sit and have chat/coffee etc

Great location. Great welcome, staff always polite and helpful. Room was a good size with good technology. Nice rainfall shower and standalone bath. Bed and linen very comfortable. Swimming pool small but not busy. Sauna and steamroom good.

Obviously it's expensive but you can always choose to go elsewhere.

Fantastic attentive and friendly staff. The concierge was very helpful. Good breakfast.

The electronic toilets are quite noisy.

The elegance and ambiance

Beautiful building inside and out

Nothing

The most impeccable team and service.

Absolutely superb excellent location all lovely

Nothing all excellent

The attention to detail from valet to check out, was impeccable

There was nothing i can fault

Wonderful staff for the most part - Extra special recognition of excellent service from Max and Connor on the front desk, Phil the doorman, Robert on room service, and Lorraine and Lika in the restaurant. Max was incredibly welcoming and anticipatory of our needs on our arrival. Sadly the pool wasn't available as maintenance works had been extended, but the team arranged for us to use the nearby Connaught"s facilities (regrettably their service and facilities weren't great to be truthful). We also brought our 4mo. baby and our room included items for her too. There's a family-friendly hotel, but this was family-INCLUSIVE with baby wipes, baby bath towel, baby toiletries and the like. Really lovely touch to have.

Disappointed that pool maintenance works were extended, as mentioned previously.

Service and grandeur of the hotel

Nothing

Nigel Firth the concierge was wonderful and made our stay in London memorable.

Excellent location, luxurious and comfortable.

Exceptional as usual

Very relaxing

Pure luxury!

Bills for drinks/meals not itemised

5* luxury.. amazing attention to detail. The staff made our pre-wedding night stay so special. Private dining was exceptional. Beautiful hotel.

Incredible hotel with even better staff / quite simply the best hotel we have ever stayed in which is why we keep coming back.

Everything about Claridges is just right. The attention to detail and the loveliness of all the staff make it such a relaxing and special experience.

Nothing.

The absolute professionalism, attention to detail friendliness and just everything about this London landmark.

Absolutely nothing we did not like

The wonderful staff, the beautiful decor and the quiet calm I feel whenever I stay there. If I want a vibrant atmosphere, the bars and restaurants are all fabulous.

The bars do get very busy so you often have to book to get in, but it lends to the buzzing atmosphere.

The staff, the meals, attentiveness was all outstanding. Nigel & Christof in concierge, Mr Cibilka in the restaurant George in the main bar and restaurant staff were all very attentive. The men and women who attended the room each day and the doormen were always extremely helpful.

Lovely ambience

The staff at breakfast not good

Wonderful experience. The staff couldn’t do enough for us and the welcome gift for my 50th birthday was a lovely gesture.

The price ha ha 🤣

The hotel is a good size that allows for a more personal touch. All of the staff in the hotel were excellent, polite ,friendly, helpful nothing was too match trouble.

My only small criticism, there is nothing to let the staff know that they can clean the room. We came back to our room and 3.30pm and our room had not been cleaned, we had to make a call twice to get the room cleaned

Our room’s decor and amenities were superb. The spa treatments we had were very good, as were the in-room and restaurant dining experiences. The front desk check-in staff were extremely helpful and friendly.

The lobby area was often quite crowded and when we arrived we had to navigate through crowds of visitors with all our luggage, but then it is a historic building so we understand the difficulties of hosting so many people in it.

Everything . It is our home from home we are treated like family

Nothing

Amazing stay as usual. Cant fault the hotel or the team. Look forward to staying again.

Friendly concierge

Everything, the christmas decorations made it extra special.

Staff very attentive bedroom clean

No tea facilities in the bedroom

Unbelievable Christmas tree!

Having to leave!!!!

Fabulous reception when we arrived, possibly considered regulars as 3rd time we have stayed there.

Ambience, staff, location, style, room was superb

Beautiful room and wonderful hotel

Excellent service from the moment we arrived