The Chow Kit, Kuala Lumpur

Cozy feeling.

The staff are excellent and are attentive and helpful. They are the hotel’s best asset. It was comfortable and well located for public transport.

We had a small room called The Den. The lighting was inadequate which made the room dark and not very well laid out to use hairdryer near a mirror.

Excellent location, close to monorail for easy commuting around KL. Very good breakfasts, good service, polite and attentive staff. Great hospitality. Bedroom was clean, spacious and comfortable with an excellent view over to KL Tower. Busy junction but traffic is pretty hectic across the city. Excellent value for money, would definitely stay here again.

The location is great, quite convenient to get by in town. The room size is relatively smaller than other hotels in town, however, they are very stylish, vintage style decorated with beautiful furniture.

The location

The room was tiny.

It's clean, the finishing is well thought. Cohesive and really brings out the old KL with modern style.

The bathrooms has no bidet. Which is a MUST nowadays for self hygiene.

I loved the whole look and feel of the facility.

The fact that the bathroom was a bit small and there was no hot water but only warm water. Room is a bit small and there was no bidet

Loving the room design especially the headboard of the bed. Lobby is retro and classy.

Although the look of the hotel is very classy, a few basic amenities are lacking, such as toilet bidet, tooth paste just to name a few. Corridor at times can feel too dark. TV programs feel very dated.

The interior deco

Room service can be 24 hrs. A pool will be nice.

The hotel is very nice looking and most of the staff is pretty much helpful and polite - no issue here. The atmosphere around it is good and the facilities are really good as the bed is pretty comfortable and the bathroom is spacious as comfortable as well. Lobby is well taken care off and the doorman working at the front were absolutely gentleman, only nice words to them.

We had a problem while having breakfast there as my girlfriend felt sick from the French toast and spend a couple of hours throwing up in the bathroom. Moreover, and during a 3 day stay our room was never cleaned and we had to purposefully go to the reception to ask for towels and toilet paper. This was explained to us as there was a need to take care of rooms being check out first (sure I get that but explaining it this way to a customer when we are trying to get our room cleaned is a bit weird I would say and not very service-oriented). They did try to come and clean the room at 5pm but we were on the room resting a bit after exploring the city during the day. This needs to be done way earlier to ensure guests are not in the room - major fail in my opinion, moreover for such a highly-rated place

Beautiful concept! Kitchen & bar’s menu are so good

Hope you can put the amenities (ie: toothpaste etc) in the room!

Staff at the concierge were super duper friendly, customer service was awesome

It took a little while for our iron to be sent, I had to call twice but all good.

We had an amazing corner room with incredible views of the city! The room and bathroom are very well styled and decorated. Very comfortable bed and I can definitely recommend staying here.

I personally like a little coffee/tea facility in the room and this was not available. Communication between staff can be better. There was a slight issue, but somehow this seemed to be lost between shifts.

A very beautiful boutique hotel, the room is great, the service was excellent

Parking is limited and not so convenient. And the windows cannot be opened

Design, location, king size bed

No toothbrush, no tea, no coffee

- Love the attitude of the staff (forgotten to get his name) as during my check-in the room given is differ from what i had booked but informed back the first person that assist me to check-in and he had assigned/change me to the exact room that i had booked to the extend he assist me to carry my luggage during changing the room and keep apologizing. - Check in and check out is really smooth and which it doesn’t took that long. - Love the facilities of the room its really calm and peaceful. - Its really safe for ladies who doing solo traveling - The water dispenser is really superb as i don’t have to worry to carry so much water from the supermarket as it has been provide by the hotel

- the light is a bit too dim probably the management can consider to lighten a bit the light especially lift area. - probably management should prepare the toilet bidet spray but im not sure other room but for my room there is no toilet bidet spray everything were superb only concern on this area mention above

Design very unique

No coffee n tea supply in the room, parking has to pay

all good

Very great vibe , bed is very comfortable definitely will stay again here

Staff at the reception and restaurant were so pleasant, very professional.

We stayed there 11 days but the bed sheets only got changed once when we asked the house keepers to do so, it often forgot to provide the toilet paper or clean the used cups.

Beautiful decor and atmosphere

No where to hang clothes.

Extremely comfortable beds and not too far from local amenities

The rooms were on the small side

Interior design lovely!

Stunning buffet, excellent cocktails and even better location. Really felt like I was centrally located to experience a bustling capital which is a veritable melting pot filled with chic luxury hotels, world-class restaurants and fascinating cultural spots.

I requested room service, particularly cleaning at specific times and that was generally not adhered to. As a result, I often came back to a room that had not been cleaned and then would have to make the same request again.

Beautiful hotel and comfy room with great views

Maybe a variety of teas (eg herbal / green tea)