Le Meridien Hotel, Kuala Lumpur

The front desk staff were exceptionally friendly and professional, making communication effortless. One staff member, in particular, was incredibly helpful when I was unsure about the room types I preferred. They took the time to show me different options, which ultimately convinced me to stay here rather than at the neighbouring hotel.

Once in a while, a free upgrade would be so appreciated! :)

Everything about this hotel is outstanding. Staff, location, breakfast, room, massive swimming pool and wonderfully equipped gym

I liked everything

The service was excellent. Altho some confusion during check in , where by they directed me to 3 rooms and the key card cud not access the room. But they finally gave me a free upgrade for the inconvenience they caused me

The trainee made a blunder at check in , which I am of the opinion is the responsibility of the trainer. It caused inconvenience to the customers

Exceptional hospitality provided!

I like everything about the room. Very neat and clean. Suitable for couple. The bed was super comfy and spacious. The toilet came with complete toileteries. Fresh towels replaced daily. The refrigerator was full with beverages and snacks. Love it!

Booking.com didn't do what they are supposed to do. I went to Le Meridien and found out that my booking wasn't there. As for the hotel, I have no complain. All great 🙂

Soft pillows Soft mattress Staff were kind

No parkland near property

The staff are so courteous, lovely and pleasant. Beautiful pool and good gym The most amazing breakfast you’ll get anywhere.

The rooms and upstairs decor are all a bit functional. Nothing special.

Super

Super

Breakfast and suite room were superb but the location was extraordinarily convenient.

Nothing.

Staff friendly, food galore despite more choices of food outside hotel, room is clean, convenience of using the central transit for all transportation, malls around, hotel able to provide full receipts despite booking via booking.com.

Aircond too cold

Convenient location to train stations. It was easy to catch the train from the airport and back. Food was excellent and catered for everyone. Staff were friendly and ready to assist.

Happy with the hotel

Everything helpful nice staff.

Checking in.Large groups of conference people should be designated one or two check ins and not keep other guests waiting.It's not rocket science.

- Good location. Access to the hotel is from inside KL Sentral. Public transport, KLIA Express, NU Sentral shopping plaza, restaurants etc are all with in walking distance - Modern hotel and room. - Extremely comfy bed - Excellent customer service

- Its a modern hotel but I couldn't find USB port in the room - A bit pricey. The price that I booked for on booking.com was not the final price. There were additional/extra charges that I had to pay.

Location is great, easy to access the train, especially the fast train to the airport. Rooms were very clean and quiet. The views were great. The staff were very helpful. If you don't feel like going out, the restaurant has great food. The pool and the views from the 8th floor was excellent. Gym facilities are also really good.

Nothing.

Great size room, very comfortable beds and loved the rain shower. Buffet breakfast was fantastic with many many options

Super comfy beds, nice pool and very attentive staff. The location is really convenient for the KLIA express and getting to and from the airport. I have stayed here on many of my trips to KL and have never been disappointed. It’s not the cheapest but definitely worth the money.

I really can’t think of anything to complain about..

Love the breakfast with so many varieties, the swimming pool too awesome, the room premier king was superb and the best part as we enter the hotel, I just love the captivating hotel fragrance in lobby. Brought us to a whole paradise feeling with the smell, I badly wanna know what was the fragrance used :D

Only thing was the shower had a leakage on top, we just could open the normal shower hanged. And tv channels were not much, maybe can enhance more channels. Otherwise, everything was too perfect in this hotel. 5/5 ✨️

The hotel is excellently situated near the main train station, having a direct connection with the station via a corridor. The rooms were very clean, the amenities offered in the room high end and the mattress and pillows very comfortable. The breakfast was lavish and variate.

Next to the train station. Easy access to other areas via different trains ie LRT, ETS, etc. Nice 5 star hotel with all the facilities.

Nothing

Good location. Great breakfast spread

Location is central. Near to NU Sentral. Polite staff. Very clean room and surrounding. Good amenities from sauna, steam and swimming pool. Breakfast selection could be further improve in terms of real meat selection. Mi Hoon soup with shreaddd chicken or some beef rendang with nasi lemak. enjoyed our stay there. Thank u for the wonderful experience !!

Selection of breakfast

The location (main transport hub and attached to a comprehensive shopping mall) was brilliant. Service was excellent and the beds were amazing! I would happily return to this hotel.

Nothing.

The variety of breakfast was excellent

The bathroom door has no lock and glass panel facing the living room was a bit of an inconvenience.. the lights from the bathroom shone thru the glass panel.. my wife facing the glass panel was not able to sleep properly.. she needs to cover her face with the blanket n pillows to cover .. other that all good

It’s accessibility by various means of transport and to various KL city destinations

Nothing

Great

Hotel is part of KL Sentral station, makes it convenient to get around. Really nice gym, with a jacuzzi, steam ream etc. Easy to get to the airport - 33 mins to T2. Good selection for breakfast.

Room size is a bit small.

Just amazing

The bedding, free drink voucher, the gym n spa, location near kl sentral

None

Location of course

Rather relatively small room

Grt place! Everything excellent!

Very comfortable bed. Love the breakfast. Great Staff , especially Mus at the reception desk. Superb customer service.

Not enough signs to indicate how to get to KL Sentral.

Everything is so good! The room is clean, amenities are well equipped. The breakfast buffet selection is excelkent! Bed is comfortable, requested for harder pillow and it was fulfilled! Parking is convenient too.

Nothing so far

The room was really nice, spacious and clean, with an excellent view. Staff were friendly and accommodating.

It wasn't immediately obvious where the entrance was, and taxi drivers seemed to have difficultly finding it.

The environment of your hotel is very elegant, the room is clean and comfortable, and the breakfast is rich and delicious. Especially the FREE RANGE EGGS, good effort on the free range eggs, another step for animal welfare. I am very satisfied!

The bed was a bit too soft for me, which caused slight back discomfort the next morning. If the hotel could offer a choice of mattresses with different firmness levels, it would make the experience absolutely perfect!

Modern and efficient

Not very helpful in later check out

Helpful and friendly staff on check in and check out and all aspects of Front office personnel. Nothing was too difficult and complimentary coffee was a bonus. Amenities in the room were of good quality. WE had lunch at Gastro and being a special occasion -staff Nissa and Nik were outstanding, went the extra mile and took care of all the details including a surprise cake and decorated the table with balloons. Thanks Everyone!! Additionally housekeepng was superb and asked if we had any additional needs. Our request of an extra bottle of water was met :)

Pleasant Staff and Nice Suite Room

Everything about it! The services! The complimentary coffee The breakfast spread! The location Super comfy bed

Nothing to complain about

The breakfast was assumption

Toilet got no spray instead bidet not use to it prefer the spray better

The location & facilities are superb 👍

None

The most amazing bed I have ever slept in. Great location, rooms are great, staff friendly & helpful.

Bathroom is a little small

I like the sincerity, honesty and commitment from the staff. Helpful, responsible and lovely.

There isn't for now.

Accessible, warm and friendly staff, very comfortable

N/A

Would you be able to check the status on the Reservation number # 4904789729. I truly enjoyed staying there but the most bad experience was, when I had checked-in, the receptionist told me my reservation had been cancelled by Booking.com. I finally got my room courtesy of the Le Méridien Kuala Lumpur receptionist but it was the worst experience I have ever had on Booking.com. Accordingly, would you be able to ensure you have charged nothing to my credit card, or if you have already done so I am requesting a full-refund. In addition, I request you to bear the difference in between the price of my original booking and what I actually paid by myself at the hotel. I need your immediate response and most sincere handling of the case. The room was great. The breakfast and the staffs at the hotel is further great.

Great location right next to our Conference location. Such helpful staff for all my needs The room offered all I required as I was only there to sleep whilst hectic at a conference.

The restaurant downstairs I thought had quite a limited and unhealthy menu- there should have been more choices for Poke bowls/ salads/ vegan options. The staff did their best but this would be my only criticism.

Location

More tourist places

Breakfast was excellent particularly south Indian The pool and sauna were good The hotel is in the same building as the train station giving easy access to important locations

breakfast was reasonable, room was comfortable and location was ideal

difficult to find something that i don't like

Cleanliness Friendly staff Strategic location

No

i love this hotel and have stayed there a few times. Breakfast buffet is amazing, the rooms are great and the pool deck is fantastic. The location by the central train station makes it really easy to get to from the airport and to get around the city on public transport

Nothing