Expert reviews
“One of the growing Puro group, whose young, fun, vibe, spot-on technology and affordable prices attract the millennial crowd. It’s located opposite the main railway station, and has 138 light-filled rooms, with an all-day brasserie and bar taking centre stage on the ground floor.”
What guests liked
- Top location
- Friendly staff
- Comfortable beds
- Free Wifi
- Great breakfast
All you need to know
Located in the heart of the city, PURO Kraków Stare Miasto is within walking distance of Kraków’s major attractions and landmarks. Enjoy personalized city tips during your stay, along with complimentary guided tours and bicycle rentals.
PURO Kraków Stare Miasto blends elegance with refinement. Designed through collaboration with B’Art architects and Paradowski Studio interior designers, the PURO Kraków Stare Miasto stands as a sophisticated yet whimsical design-driven hotel.
Featuring a nostalgic aesthetic that merges the city’s classic charm with mid-century modern minimalism, the hotel’s design philosophy prioritizes locally-sourced sustainable and natural materials. Its spaces are crafted to spark happiness and comfort – encouraging guests to socialize, interact and relax as they explore the property.
Hotel deals & lowest price guarantee
We partner with Booking.com and Agoda. Both booking websites offer the lowest price guarantee so you can be certain you will always get the best deal for this hotel. If you have seen a better price elsewhere, all you need to do is contact the booking website and they will refund you the difference immediately. You can price match right up until the day before check-in.
Location
Recent guest reviews
3 August 2025
Excellent choice you won't regret
Extra pillows and towels were provided on request. The staff was helpful with outside reservations, directions, and suggestions. The location is perfect - we mostly walked to our destinations. Breakfast (both buffet and made-to-order options) was fantastic and so was dinner. We ate dinner there the first night because of our late arrival, but the food was so good we ended up eating dinner there a second night during our stay as well. Twenty-four hour free access to tea, coffee, and delicious hot chocolate (it's not the instant powder kind)!
There wasn't anything that we didn't like.
31 July 2025
Perfect 👌 location and style
All
31 July 2025
Fabulous
Great location and great hotel
Bed could be a bit softer
29 July 2025
Will come back, our 1st choice in Krakow.
Design, comfort, tablet to manage the room, hypoallergenic choice of linens.
Pillows too large, mirror lighting in the bathroom, no clear infos about the fact that the SPA is actually located in the other PURO Hotel in Kazimierz (found the info on the tablet after looking through the whole website)
28 July 2025
Fabulous
The location was great, close to everything that we wanted to see. They kindly let us use the rooms before check in and it was tidy and clean. Also, when we asked them if they were able to prepare breakfast boxes (once my husband and I noticed our pick-up time for out tour for the next day had changed to such an early time: 5:45am), they were so flexible in preparing them for us !
Just a slight thing, but the bag in which they put the breakfast tore almost immediately after we left the hotel. But other than that everything was perfect!
28 July 2025
The perfect location with comfortable rooms
The best location for travelers, cozy rooms and perfect service make this hotel the best option to stay in Krakow. I will come back again and again.
28 July 2025
Lovely place to stay with fabulous staff!
Beautiful room and AMAZING staff!
27 July 2025
Lovely
It’s always a pleasure to stay here. Clean, modern, super central if you need to travel by train or to the airport (or go mall shopping!) There is free coffee downstairs at all times, which is a great plus
Everything is nice
27 July 2025
Brilliant and would definitely choose this hotel again if returning to Krakow
The location was perfect for our trip. We had breakfast included and the quality and choice of food and drinks was second to none. Room was comfortable and well equipped. Staff were all very friendly and helpful.
My only criticism was that in the room was a small fridge which was a waste because it never got cold.
24 July 2025
Exceptional
good central location; hotel corresponds to the description; very quiet room; excellent, good-quality and plentiful breakfast; comfortable beds; cleanliness, aesthetics, great design
24 July 2025
Exceptional
Great location - a quick walk to the old town and near a shopping center, very clean and beautiful room with amazing view, helpful personnel, comfortable beds and overall very modern.
23 July 2025
Warm hearted modern hotel in a perfect location.
I stayed for three days. The location served me perfectly. Close to train/bus station and short walk to old town. Everything was modern and well-organized. The staff was super-helpful and nice. Room was kept clean and pillows were awesome. I appreciated coffee machine in the lobby and when they brought 2 cans of water everyday while cleaning. Avocado sandwich at the breakfast was great.
There were some issues with the room card lightning & pad-combination so I had to reset the key couple times. Noises from the corridor can be heard a little bit too well. So not the best thing for light sleepers. At the breakfast I felt a bit that I had to hurry. Maybe it could last til 11. There could have been better fish selection and some fresh berries instead of jams.
22 July 2025
Exceptional
Nice modern hotel, the breakfast is delicious. The great location, just the opposite of the railway station
22 July 2025
Exceptional
Location location location
Tiny room but so is price.did not spend much time in the room
22 July 2025
Perfect in every way.
The location of the hotel was very close to the trains, buses and trams. There was a shopping centre with everything you might need for a trip. The old town was no more than a 10 minute walk. Perfect!
21 July 2025
Good value, modern and clean
Nice decor. Good breakfast
Small room- outside old city
21 July 2025
very restful stay in stylish interiors and great food
very comfortable beds, stylish interior and amazing original breakfast with many options. there was also a lot of parking options in the area, apart from the hotels parking which is a bit expensive.
20 July 2025
Thanks
Close to the main train station, clean
AC had problems with keeping the room cool
20 July 2025
EXCEPTIONAL.
Having visited around 15 countries a bit of everywhere, I can safely state this was my top 1 lodging experience ever. This hotel is a masterpiece, boutique-like atmosphere, tech-savvy vibe, and super nice people (at the reception and at the bar as well ; S/O to Piotr from the latter, great vibe!). Everything about the stay was pitch perfect: the location, the room, the ease of practicality thanks to the tablet-enabled features, cleanliness timely and on point... On my last day, ordered lunch from the hotel's restaurant and it was excellent. I truly am grateful (and feel lucky) for that last-minute change from the hotel I had picked initially to the Puro. ABSOLUTELY LOVED IT!
The only thing I didn't like was that I had to leave... :(
19 July 2025
Great location, hotel provided everything we needed and the staff was super friendly and helpful
I loved everything, the hotel is in a great location, the staff was super friendly and helpful and we had everything that we needed, even more. I will definitely come back
17 July 2025
Great value in a great location for sure. Comfy and quiet.
Loved the comfort, large room, comfy bed and great staff. LOVED the complimentary coffee. Great hotel.
Refrigerator was Luke warm.
15 July 2025
Exceptional
Clean room food in the morning werry good
Only the pillow
13 July 2025
The hotel is very stylish, the rooms are clean, the bed is soft, and the bathroom toiletries are of high quality. It’s v
Location, stuff, clean and tidy room , cosmetic, drinks at the bar
As a guest, it was very unpleasant to see that other people were being served freshly prepared dishes from the kitchen during breakfast. By that time, I had already finished my meal, and no one from the staff informed or explained to me that such an option was available. Also, I really love coffee, and the one from the coffee machine was simply awful — most likely due to the quality of the beans.
12 July 2025
Exceptional
Breakfast was really nice and healthy, the rooms were clean and nice, and the bed was comfortable, the staff was nice and helpful For me this hotel is a must if you visit Krakow
12 July 2025
Exceptional
Staff excellent ..hotel facilities good,and great location.
All good
10 July 2025
Beautiful, cozy atmosphere in a super central location
The accommodating staff (they arranged an early check-in for us which we really appreciated), the style and decor, the comfort and atmosphere in the room, the super central location, the free coffee/tea station in the lounge.
The location right across the entrance to the main station meant that there are sounds coming from the street (trams, buses, traffic in general) that were not completely blocked out. But the experience might be different in rooms on the other side of the building and on higher floors (we were on the 1st).
9 July 2025
Fabulous
Clean hotel next to train station with underground parking.
8 July 2025
Fabulous
Excellent room Comfortable beds Great staff Great location
Breakfast is expensive and the lobby bar is quite expensive for Poland
7 July 2025
Great location, comfortable.
Good location near the main train station and bus station. And not too far to the old part of town. Room had a lovely view as well.
The pillows - I should’ve asked for more pillows as there were only two.
7 July 2025
Comfortable hotel, convenient location for Train & Bus Stations and access to Old Town
Modern hotel, excellent location next to central train station and bus stations. Close to shopping, restaurants , cafes, and market. Convenient location for an old Town (short walk). Quiet rooms despite central location. Comfortable rooms. Free coffee and tea in reception rather than bedrooms - all hotels should learn from their example!
Room was compact, a bit more space for luggage would be great, but not a deal breaker. would definitely stay again.
7 July 2025
Wonderful and I'd stay here again!
Location! It's literally across the street from the mall that's connected to the central station.
Really slow elevators...and in the AM you must go from your room to the coffee machine for free coffee (no coffee or tea in the rooms...not way to boil hot water.)
30 June 2025
Stylish and comfortable stay in a fantastic location!
We had a fantastic stay at this hotel. The room was modern, spacious, and beautifully designed, with great views. One of the standout features was how everything in the room was controlled including lighting, temperature, phone and room service was controlled by a tablet, which added a real touch of luxury. The bed was incredibly comfortable, and the large TV was perfect for relaxing in the evenings. A nice added bonus was the Marshall speaker in the room. It was great to play some music while getting ready to go out for dinner. The location is excellent! Galeria Krakowska is literally on your doorstep, which is super convenient for shopping, dining, or grabbing a coffee. The Old Town is only about a 5 minute walk away, and there's a tram stop right outside, making it really easy to get around the city. The staff were all very friendly and helpful throughout our stay. Overall, I highly recommend this hotel and would definitely stay again!
One thing to be aware of is that our room did not have air conditioning. We were lucky that our room didn’t face the sun, which helped a bit, but it still got quite stuffy at times, especially during the warmer parts of the day. It would definitely be nice to have the option of air conditioning, particularly if visiting in the summer months.
30 June 2025
Defo stay again
Checked us in and gave room even on our early arrival at 11.30 am
Rooms but small
27 June 2025
very good manners & welcoming staff.
location is super near shopping centre& main station with wLking distance to oldtown.
nothing
25 June 2025
Fabulous
Cleaners are perfect and location
Need someone to take luggage , and improve the curtains the sun comes inside to much
24 June 2025
Very good
The room is small. And we can heard the trai s
24 June 2025
Good Hotel, great location
Great location, freindly staff, exellent breakfast
Bit small rooms. Parking expensive compared to room price.
23 June 2025
Super stay in a super hotel
Breakfast Buffett was excellent, super location opposite major shopping centre and 15 min easy stroll from old town, rooms great and even as “oldies” found the iPad to control room functions easy to use. Also a special mention to the two professional and super efficient young ladies on reception who looked after us so well on arrival
Nothing
22 June 2025
Perfectly good hotel in the old part of town.
Good location with attractions and shopping centre very close by.
Rooms a bit in small side. Unable to switch air con off unless you open window and then you get the outside noise.
20 June 2025
Lovely, welcoming hotel near main station
Good location and *really* nice staff. Breakfast is pricey (80 PLN) but is worth it. Quality of the food was first rate.
Nothing
18 June 2025
Convenient stay worth its price
Good location close to Old City and the railway/bus station. The bed itself and the bed linen were very comfortable. Breakfast was good, with a great choice of food and drinks
Lightning in the room was tricky. I didn't find a way to switch on only table lamp without switching on the bed lamps. Also the washroom light reaches the room, so when you use the washroom at night, it disturbs your parnter who sleeps...
17 June 2025
Exceptional
Nice
Nothing
15 June 2025
A great place to stay, especially for those traveling to and from Krakow by train.
We loved the location near the train station, which was super convenient for both our travel and exploring the city. Our room was very comfortable and it was also great to have free access to a coffee machine in the lobby.
One evening we had snacks and drinks at the hotel restaurant. The tomato soup and the nachos were not very good, especially for the price.
14 June 2025
Beautiful hotel! Great location!
Beautiful hotel! Great location! Good staff! This is not the first time I've stayed here and everything is always is good.
11 June 2025
it was nice and comfortable stay especially because we had the journey by train.
I liked the technology in the room - the laptop that controls all things
11 June 2025
Very good
Excellent location, very close to Krakow railway station, which is convenient for travelers. The hotel offers private parking, which is a big plus for those arriving by car. The beds are very comfortable, ensuring a good night's sleep. Lighting in the room is pleasant and creates a cozy atmosphere. The view from the window was decent and added to the overall experience.
The price of parking is quite expensive, which adds significantly to the overall cost. Sound insulation is very poor — noise from neighboring rooms and the corridor was clearly audible. The room felt quite small compared to other hotels of a similar category. The hotel price seems too high for the value and comfort it offers. During our stay, the hotel was crowded, and it was difficult to find a free table during breakfast.
8 June 2025
Fabulous
Fint og rent hotell. Perfect beliggenhet. Highly recommended😀
8 June 2025
Exceptional
Superbly located in the heart of this great city, right next to the main transport hub., only very easy walk to the Historic City Centre. Nicely layed out, modern hotel. The bed was amazingly comfortable. Excellent breakfast, attentive and able stuff. Highly recommended
Parking is available but only limited spaces
7 June 2025
Very good
The room is very modern and comfy. The location is very easy to access from the station.
Hotel facilities
Food & Drink
- - Restaurant
- - Bar
- - Special diet menus (on request)
- - Kid meals
- - Wine/champagne (additional charge)
- - Fruits (additional charge)
- - Coffee house on site
General
- - Room service
- - Non-smoking rooms
- - Facilities for disabled guests
- - Family rooms
- - Lift
- - Safety deposit box
- - Soundproof rooms
- - Heating
- - Allergy-free room
- - Non-smoking throughout
- - Air conditioning
- - Airport shuttle (additional charge)
- - Pet bowls
Business facilities
- - Meeting/banquet facilities (additional charge)
- - Fax/photocopying (additional charge)
Reception services
- - 24-hour front desk
- - Express check-in/check-out
- - Luggage storage
- - Concierge service
- - Private check-in/check-out
- - Invoice provided
Outdoors
- - Terrace
- - Sun terrace
- - Outdoor furniture
Activities
- - Cycling
- - Temporary art galleries
- - Pub crawls (additional charge)
- - Bicycle rental
Cleaning services
- - Daily housekeeping
Parking
- - Parking garage
- - Accessible parking
Transport
- - Airport pick up (additional charge)
- - Airport drop off (additional charge)
Miscellaneous
- - Key card access
- - Security alarm
- - Smoke alarms
- - CCTV in common areas
- - CCTV outside property
- - Fire extinguishers
- - Breakfast takeaway containers
- - Delivered food is securely covered
- - Thermometers for guests provided by property
- - Face masks for guests available
4 August 2025
Great hotel near to Krakow Central station