Hotel Stary, Kraków

It is in the center of everything! And it is a short walk to many restaurants and sites.

We had a little problem with the aircon in our room, but all in all, it was a good experience!

Everything

Nothing

All of it

Not much

Perfect location, right beside Rynek Glowny but still not noisy in the rooms. The rooms are really comfortable, the breakfast was great and the building itself is really beautiful and has won architectural awards. It was also really useful to have the spa and pool after long days walking around the city.

Nothing.

Location and style were excellent

Bed was a small bit too low for me

Thoughtful and stylish

N/A

The staff were informative and professional.

The pool was under renovation and we were not able to use it. It would have been helpful if that information was posted and available to read during the reservation process. I was traveling with my senior citizen mom, and daughter, and relying on the pool to help with daily exercises.

Location, wellness area, room design, staff

Great location, beautiful stylish hotel. Lovely spa. All perfect.

Fantastic location, just off main square. Spacious. Lovely spa and rooftop bar

More sockets in room please

Spa area and food

Great location and beatifull building nicely renovated. Big rooms and spa downstairs was a good bonus.

Noise insulation turned out to be very poor. Apparently we had our room on some ”newer” side of the building. All the noises from rooms next to us were hearing loud and clear to our room. Also all the birds kept us awake during the night. There was an enclosed ”courtyard” inside the buildings to which we had our windows. It was like a drum which made all the outside sounds very loud. Also the elevator shaft was right next to our room which made all the noises from the lobby etc. clear to the room.

Everything was beautiful from the room through to the staff

Location spot on

Fantastic vibe. Excellent location

I loved how central it was to the old town, so you had everything on your doorstep. I also loved the spa, it was so relaxing and had everything you needed.

I liked everything about the property but I would change a couple of things such as the gym as some of the machines were stiff and needed an upgrade and it would also benefit from a dumbbell station as the heaviest was 3kg. I would also say the beds could do with an extra pillow as you are only given one each.

Great hotel. Friendly and service-minded staff. Big rooms. Great location.

Nothing to fault - friendly staff, nice comfortable and quiet room, fantastic spa facilities.

beautiful hotel in perfect location near the main square

Gorgeous view from the rooftop bar . Perfect location for visiting all round the old town sires, bars and restaurants.

Unfortunately there was a small bar at the top of the street that stayed open late into the next morning- the noise from the customers kept me awake on 2 of our 4 nights as our room looked into the street. Double glazing in the bedroom would solve this.

Spa, bed, bathroom, decor

Size of cups in bedroom which weren’t big enough for tea

This is a beautiful hotel, in an old building that has been modernised and designed really well. It is also in a perfect location right in the heart of the old town, within walking distance of all the main sites of Krakow. The staff were also great and very helpful. Finally, the spa was lovely!

There were some aspects of the hotel that were design over practicality. For example, the shower had two open sides, with only one pane of glass, and every time you turned on the shower it flooded the entire bathroom - there was no way to avoid this. We also had a long thin pane of window glass running along both the ceiling and wall of the bedroom, with a thin, light grey material blind, which did not block out any light and meant the room was always bright when it was bright outside - this was already not ideal in March and definitely won't be come summer.

The room was large and well equipped. The location was great and the staff were very pleasant.

The pool was a few degrees too cold. No milk in the room to go with the tea and coffee. Netflix on the TV would be nice as there were no English channels except news and sport.

Stunning hotel, amazing location , very helpful and friendly staff

More choice in room service menu - but food was delicious

Amazing and stylish! Also great stuff!

Spacious room , staff , location

Just off the main square of Krakow old town. It was a perfect place to explore the restaurants bars and culture. The modern style mixed artfully with the ancient architecture was delightfully unique. The Spa was very relaxing after long days out.

No complaints

Very beautiful and comforting

Nothing

Location and pool

No staff to book massage or no availability when you found a member of staff

Gorgeous. Spa area was beautiful. Relaxing. Perfect location. Grocery right around the corner. Steps to main square.

Clean, rustic and modern design. Great central location with spa and gym. Helpful staff.

Downstairs restaurant was not the best

Hotel Stary is perfectly located in the heart of Kraków, making it an ideal base for exploring the city. The service was excellent throughout our stay, with all staff being attentive, professional, and genuinely welcoming. We especially enjoyed the pool and spa facilities, which were a real highlight and provided a relaxing escape after a day of sightseeing. Overall, a wonderful hotel that we would happily recommend and return to.

Nothing

Great Service, polite Team.

Everything- excellent location, gorgeous interiors, friendly staff, comfortable rooms, relaxing spa, delicious breakfast

I noticed that our bedding was only changed once during our stay (we stayed for 3 nights in total) which I found disappointing given the high spec and price of the hotel

Ultra Top

Amazing staff, beautiful hotel, great location! This is our go-to hotel every time we visit Kraków!

Fabulous space and facilities

No (advertised) option for a light breakfast

Set in the heart of Kraków’s Old Town, Hotel Stary is the most beautiful hotel we have ever stayed in. The rooms are exquisitely designed, the spa is incredibly relaxing, and there is such a calm, luxurious atmosphere throughout the hotel. We cannot wait to return once again.

Excellent hotel in a great location.

Location and cleanliness

Pillows on bed weren’t too comfortable

Old school feel

Excellent location. Gorgeous design. The spa was lovely too. Bedrooms spacious with comfy beds.

Nothing !

The hotel really is as stunning as it looks in the pictures. Staff are very attentive and cannot do enough for you. It’s perfectly located off the main square. Cannot recommend enough.

Rooms were incredible, heated floors in the winter were life savers. Can throw a rock to main square where the Christmas markets are.

Nothing.

Design, architecture, comfort, location, attentiveness of staff are definitely wonderful. I've stayed here more than 8 times already.

Room has been absolutely wonderful, but at night there's noise from the streets (partygoers screaming and yelling), but this isn't anything the hotel has control over. I recommend earplugs or others - the rooms and their view (if towards the street) are definitely worth it.

Beautiful property in outstanding location

Excellent location, near the main square and all key sites.

All was good

We just loved everything from the beginning to the end. Recommend for families

All was great.

Everything! Fabulous room, lovely bar area with good choice of drinks, amazing spa, super friendly staff. New years eve was super with roof top drinks and views of the fireworks in the square with live music downstairs afterwards.