Magnolia Hotel, Houston

Good location in Downtown HOU.

Do the valet parking -- lots of homeless; don't park on the street

Clean & close to event

The room was so hot even with the AC turned down & the bed was horrible. Worst hotel bed I've ever been on.

The downtown location of the hotel was great. I really appreciated the friendliness of the staff, the stylish decor and cleanliness of the hotel, the generous size of the hotel room, and the excellent breakfast. I look forward to staying here again.

Nothing.

Location, security, facilities were all great.

Nothing

Location

The room and hotel itself were clean. The restaurant staff and valets were wonderful.

We had around a 45 minute line to stand in to check in then our room was not ready for another hour. And we were in town with an itinerary. That was problematic. No urgency at all from front desk staff. The TV was out for most of our stay.

The location

The staff, The customer service The racist guest The unprofessionalism I also didn’t like getting a bill for 1000 dollars the 3 day of me staying because I wasn’t charged when I checked in. I also was given keys to another guest room.

Everyone is so nice there.

Nothing

Everything

Everything

Clean and great location. Staff was great!

None

Hotel was good close to stadium.

Pool to small ac didn't work was hot all night

The room was very nice loved the window view. Also the tub and vanity lit mirror.

convenient location

no microwave in room

location was ok

out of date rooms poor facilities in room including a hairdryer held together with tape discoloured towels

good in design

no water room service is available. you have to go down to reception in order to pick up the water and sometimes I waked up in the night to cross reception and get the bottles of water

Location excellent for downtown restaurants, bars etc and for Tourist Center. Spacious room, well appointed, modern and clean. Two bottles of water every day. Coffee in the lobby and cookies in the evening. Great rooftop pool. Friendly service.

Lifts sometimes very slow, one was out of action for 2-3 days. Coffee often ran out early. But these are minor points.

We loved spending time on the rootop. It was a sunny afternoon to relax by the hot tub. It has great city views to enjoy too while you're up there. We have stayed at this hotel many times and love it every time!

The room next to us was up til 6 Am partying. We called the front desk to ask them to keep it down but that didn’t work. It was hard to get any rest.

Service staff for breakfast was pleasant, valet employees were amazing and friendly.

Front desk hosts incredibly rude, carpets are disgusting, damage to roof in room as well as scuffs all over the walls, the restaurants and bars were closed to guests the whole time because there were other parties happening. We weren't informed and were actually told they would be open, leaving us by surprise ans scrambling for a last minute reservation in downtown Houston for dinner.... you can probably guess how that turned out for us... the party guests in the lounges and bar were loud, drunk, kept the elevators busy, puking outside while waiting for their rides, in the morning at breakfast there was still trash and vomit in the lounge bathroom. The rooms are no better than a $87 per night room at any of your other brand of hotels. Connot believe we paid almost 400 for this hotel room. It also was not disclosed that valet cost $45! Fortunately the personalities of the valet employees and breakfast employees were the best part of the stay.

beautiful

nothing

I used to love the fact they they would put out cookies and milk every night it used to be a big deal now not so much they are placed in a jar now and a milk is in a dispenser and only one type of cookie and they only did one of the nights I was there

hotel is not like it used to be

I loved the ease of check in and the helpfulness of the staff and valet. I love the fact that there is no pet fee. The rooms were very comfortable and I had plenty of space.

everything