Hotel ZaZa Museum District, Houston
Expert reviews
“This 12-story hotel in the heart of the leafy Museum District offers some of the splashiest digs in town, suitable for rock stars, escapist vacationers, and business travelers with time to play. The Magnificent Seven are ultra-swanky themed suites.”
Featured as Frommer’s Choice in Houston.
“Think taxidermy, chandeliers, prints on prints on prints, video walls, a pool area that rivals Vegas casinos, and lots of lacquer. It can come across as trying too hard, but there’s nothing else like it in the city.”
Featured as Fodor’s Choice in Houston.
What guests liked
- Boutique style
- Friendly staff
- Comfortable beds
- Top location
- Excellent Wifi
All you need to know
Hotel ZaZa is located at a beautiful location in Housten having a beautiful park around. There are some great museums available within walking distance as well. Talking about the standard of rooms, it is simply fantastic. The view from its terrace is amazing. Each of the rooms is well decorated and has the perfect set of equipment, starting from a large plasma TV, table lamps, glass fixed walls, etc. There is a minibar available offering nice snacks, as well as a great variety of drinks. Wi-Fi connectivity is simply flawless throughout the hotel.
Incredible bathroom, spa, and others
It’s said that the standard of a hotel is judged through its bathroom. On this matter, Hotel ZaZa is simply amazing, being enriched with nice colorful marbles. The standard of food served here is of an excellent standard. There is a high-end spa with all advanced features, called ZaSpa. The service team here is thoroughly dedicated. They are available to address the queries of visitors very well. The morning tea and coffee offered to visitors is very good, while breakfast is also superb.
Swimming pool, sports facilities, etc.
Talking about the other aspects, there is a swimming pool, track to walk, yoga junction, gym, etc. However, the best part about the hotel is indeed its service. They address every order made by the visitors, be it about room delivery, arranging vehicles, laundry needs, or anything else. Ultimately, Hotel ZaZa addresses each factor thoroughly the way it should be done.
Hotel deals & lowest price guarantee
We partner with Booking.com and Agoda. Both booking websites offer the lowest price guarantee so you can be certain you will always get the best deal for this hotel. If you have seen a better price elsewhere, all you need to do is contact the booking website and they will refund you the difference immediately. You can price match right up until the day before check-in.
Location
Recent guest reviews
17 August 2023
Fabulous
Shuttle service was a great addition. Friendly staff always on hand. Complimentary drinks and cookies!
31 July 2023
We like staying at this hotel
Proximity to museums
The rooms need some sprucing up
20 July 2023
Nice hotel but woikd not stay here again
Clean comfortable room. Hotel was in a great location for museums
We checked out a day early. Was told we would get a refund but some fees would still be there and have not been given any refund!! If you are hungry, you aren’t allowed to bring any food into you room. You have to pay for the $7 per snack or drinks they have in the hotel.
13 July 2023
Fine
Not applicable, only there overnight and didn’t eat
As always coffee machine and free water in the room
8 July 2023
Overall, it was a good time
Cleanliness butifull hotel conveniently located to the museums and rice village
The hotel restaurant is good, but their menu doesn't change. After a three week stay, I was basically eating the same things. The hotel shuttle takes you up to 3 miles, which is great, but you would often have to wait 25 minutes and feel like you were bothering them .
10 June 2023
Great hotel, comfortable stay!
Large room with very comfortable spacious bed
Breakfast selections in the restaurant could have a more European selection . Most choices are very large and American style choices
5 June 2023
Ovaral ok stay, first room was real bad but food was good!
The food.
We had to be moved to another room because our booking gave us handicap and water was running all over the bathroom floor from the shower.
1 June 2023
We’ll be back! Live
Love the location and the overall vibe of Zaza!
Small bathroom
30 May 2023
we were celebrating my granddaughter’s 17th birthday at the museums and it was perfect location.
The location and uniqueness!
29 May 2023
Very good
location
price
25 May 2023
Great hotel, nice staff, amazing spa
I loved the facilities, cleanliness and location of the hotel, as well as the kindness of the people that works there. They are professional and attentive to the needs of their guests.
The car that they offer to move around is not always available. They ask to be 30 min before waiting to ensure the ride, but since it only covers places nearby, maybe they could have more than 2 of them to ensure comfort of their guests. Each time, even 30 min before I had to take an uber because it was super complicated to ensure a ride. Also, there's no available staff in the pool since very early in the day. By 17:00 hrs the bar was closed and there was no one available to ask for anything. I noticed three couples concerned about the same thing. However, the bar is serving cocktails since 10am when only few people was asking for them. They need 2 different teams (morning and afternoon) to attend.
18 May 2023
Pleasant
location
dark and gothic rooms
8 May 2023
Badly in Need of a Makeover
The only good thing about this hotel is the location.
The whole place has a dank, dark feel. The lighting is so dim that it feels like the twighlight zone. My room had such minimal light that it was uncomfortable. In addition the room felt like a trysting ground for gay men. There was a nude male torso on display and the brown walls and carpet were unwelcoming. I reserved a balcony room, looking forward to fresh air, light and relaxing views. Instead I was located on the side that faces a parking garage with a power generator that roars both day and night. If you do book here ask for the side facing the park. The only virtue of this hotel is its proximity to the Houston Museum of Fine Arts and the rest of the Museum District.
6 May 2023
Very good
Coffee on the same floor
1 May 2023
fun
location
1 May 2023
Fun location and vibe
Great location, comfortable beds, enjoyed pool
Some staff was not very pleasant. Valet parking was very expensive - $45 / night - with no other options.
20 April 2023
Nice hotel - but nothing like the pictures on the website so we were a little dissappointed.
Toiletries were nice. Having balcony was nice. Pool was nice. Location for museums and park is great.
The 2 beds were small doubles... very small for a family so we had to sleep 1 adult 1 child per bed. Overpriced bar and snack items in room. Breakfast NOT included was a disappointment. Small pool behind bridge - unsure what it served as...it was really dirty and shallow. Either make it appealing to children as a small and safe splashpool or turn it into a pond - currently it does nothing and is an eyesore. Some of the hotel was blocked off for functions which was shame as my daughters wanted to play the piano in the sitting area behind elevators. Overnight parking at 45$ seemed a little steep.
18 April 2023
A convenient stay at a nice hotel
Nice location close to the Museums and city center.
17 April 2023
Good stay—wish restaurant and bar had more affordable options.
Turn down service, afternoon snacks pretty lobby and room
cocktails in the restaurant were for some $22. That is too much even for a good restaurant in Houston.
14 April 2023
Great hotel near museum and safe - zaza is bit zany but fun.
Delicious breakfast— huge portions and lovely restaurant with pretty lights at night.
Initially put in room over air conditioning and no view so they kindly moved us— 7th floor much better. Pool had no water till last day and unheated. Very dark hallways. Excellent coffee on each floor in morning. Very nice maids.valet cost 90.00 for two days. Safe though expensive. Close to natural history museum.
30 March 2023
Good
I love the location right by the park and museums. The restaurant is good and it’s a very pleasant to sit at, especially when its warm and they open the windows. They design of the hotel is fun. They had coffee at every floor in the mornings beverages and snacks at the lobby in the afternoon which was very pleasant.
The design is nice but they haven’t renovated the building. Things are a bit old. The carpet looks too old. The staff was a little intrusive. They were knocking at our door on check out day while we were dressing up just to ask at what time we were checking out.
30 March 2023
Pleasant
I like the staff I like the complimentary champagne and strawberries for our anniversary
The room was hot our mirror was cracked
19 March 2023
Fabulous
style and comfort
19 March 2023
Check in was late at 4pm & my room was NOT ready until after 5:30! This was unacceptable.
I experienced new art!
valet price & process
18 March 2023
awesome stay and the beds were so comfy
location and cleanliness
breakfast for 80 bucks was a bit over the top
13 March 2023
Fabulous
A good traditional hotel in the museum district. A nice place to stay near the Universitiy and the cultural life.
It's a little bit old but still working properly and the staff is very helpful.
9 March 2023
Very good
location, cool decor, snacks, pool
very small bathroom, restaurant menu pretty limited
20 February 2023
It was a comfortable place stay when main focus was the museum district.
The transportation service within 3 mile radius was very good. Food at Monarch good. Complimentary coffee and tea every morning was a treat. Service people very friendly and helpful.
Odd that their amenities were limited, designed for one person, instead of two, even when the guests were a couple. One bottle of water, or no water. One sweet left at eveningb turndown. Shower space was tight. Only one chair to use.
16 February 2023
Beautiful Hotel with Great Location
location and comfort
Some the front desk staff and valet staff wasn’t friendly. waited 45 mins on bellman who never came. Arrived in lobby to see several of them standing around.
15 February 2023
Pleasant
Room was spacious and clean and the pool looked nice.
The room was pretty dreary and could have more light.
31 January 2023
It was good overall except for a few setbacks like water and shower.
I liked that I was able to check in early.
I didn’t like that the spa/sauna was not available on the days I stayed. I also felt that the shower was great in the morning and not as warm in the evening. the drawer space was a little awkward and I would have like complimentary water in the room.
23 January 2023
Very good
location
rooms are dark, needs more lighting
20 January 2023
everything is great, too many people
location is good. very close to museum, Rice university and the park
too many people waiting in front of the lobby for their car
16 January 2023
Pleasant
Location
Service was not very friendly Restaurant had avocado toast which was guacamole and had an odd taste regretfully I ate it and later had food poisoning which I believe was from the sour guac Avocado toast should have avocado not mixed with maybe bad sour cream…. Nice hotel great location but i would not recommend for the price given the service
16 January 2023
relaxing
very comfortable
29 December 2022
The hotel & restaurant are amazing!
The hotel was so nice & the staff is amazing, friendly & helpful.
I would give this location 10 stars.. The only issue was that someone kept attempting to enter our room throughout the night. We ended up leaving the chair jammed under the handle because someone kept jiggling it all night. As a group of women, that can be terrifying.
19 December 2022
Fabulous
Everything was great except it was very loud like a concert was going on at 11pm on Friday night. It's a modern, eclectic hotel so I guess it could be expected but I was surprised! We had a company Christmas party downstairs from 630-1030 so staying there that night was worth it for us even though it is expensive! Room service for breakfast was delicious.
8 December 2022
would not likely stay there again.
location is perfect
dated. it smells, it’s time to refresh the decor
8 December 2022
The bed was súper confortable and the restaurant amazing
The bed, the food, the hotel and the service
They didn’t answer the phone when. I call housekeeping and reception
1 December 2022
good place, needs tighter management & more staff
peaceful location, when the wedding was over (guests argued in corridor & slammed doors at 4am).
low staff levels & so lax service levels. sloppy housekeeping- items not replaced in room, carpet needed a good vacuum, asked twice but still half hearted.
26 October 2022
Pleasant
Lovely decor
Takes an incidentals deposit, cashes it and then takes a long time to refund it.
22 August 2022
Staff and food were great. Room could’ve been better for the price
the staff and food
drains didn’t drain well, hair in the shower
17 August 2022
nice but impressive in no way
location and ambiance
staff not friendly or accommodating. didn’t didn’t seem happy at their jobsd didn’t seem happy at their jobs
3 August 2022
Fabulous
Room was nice and the bed was very comfortable and provided a good night sleep Love the mattress and pillow.
26 July 2022
Pleasant
Staff very nice and helpful Beautiful lobby romantic feel.
Update ac hot nights
20 July 2022
Nice stay but not perfect for the price.
the property is absolutely beautiful! The room was clean and comfortable. location is perfect!! The pool and amenities are very nice. Room was well stocked.
We requested a late checkout two days prior to arrival and was denied. We were double charged for valet and still haven’t been refunded. The air conditioner in our room was not functioning well at all, it stayed very warm. Check out is at 12, but at 1050 a housekeeper knocked and then opened our door.
1 July 2022
Best hotel in the Museum District!!!
Quiet, comfortable, great gym, loved the "butler's pantry" for morning coffee,. The pool and bar was very chill and not over crowded. We booked it, 100% for the location and it did not disappoint. We could walk to EVERYTHING in the museum district, zoo and rode the tram everywhere else. The staff provided complimentary bottled water daily. It was a great stay.
The beds were small. I didn't love the selection of snacks; they are pretty upfront about no outside food and have in room snacks, but there was very little gluten free. Our breakfast server was really bad, I kind of felt bad for her. She messed up the omelets differently every day and we never got more than a half cup of coffee.
21 June 2022
Friendly service and easy access to downtown.
The staff was friendly and courteous.
I think the room is a tad dated. It wasn't luxurious, just nineties chic. The online pics are better than the actual room. No diversity in art work.
10 June 2022
Overall, it was a great experience. The food in the restaurant was lackluster but would try again.
Location
Not the fault of the facility, but it ended up being unseasonable cool to use the pool. However, I would've expected the pool to be temperature controlled (considering the location and price per night). A hot tub would've been a nice touch, too.
Hotel facilities
Food & Drink
- - Restaurant
- - Bar
- - Breakfast in the room
- - Special diet menus (on request)
- - Wine/champagne (additional charge)
General
- - Room service
- - Non-smoking rooms
- - Facilities for disabled guests
- - Family rooms
- - Lift
- - Safety deposit box
- - Car hire
- - Heating
- - Non-smoking throughout
- - Air conditioning
- - Shuttle service (free)
Business facilities
- - Meeting/banquet facilities (additional charge)
- - Business centre
- - Fax/photocopying
Reception services
- - 24-hour front desk
- - Express check-in/check-out
- - Luggage storage
- - ATM/cash machine on site
- - Concierge service
Activities
- - Sauna
- - Fitness centre
- - Spa and wellness centre (additional charge)
- - Massage (additional charge)
- - Spa facilities
- - Spa lounge/relaxation area
- - Fitness
Outdoors
- - Terrace
- - Outdoor pool
Cleaning services
- - Laundry (additional charge)
- - Dry cleaning (additional charge)
- - Ironing service (additional charge)
- - Daily housekeeping
Parking
- - Parking garage
- - Electric vehicle charging station
Pool and wellness
- - Pool bar
- - Sun loungers or beach chairs
- - Swimming pool
- - Swimming Pool
Miscellaneous
- - Breakfast takeaway containers
- - Delivered food is securely covered
28 August 2023
Lovely