Hotel ZaZa Museum District, Houston

The view was freaking awesome! The room itself, the staff, and the who ZaZa experience. I can’t wait to go back and try the other areas.

The staff, the view, the feeling of the wealthy environment.

Very nice boutique hotel with excellent outdoor pool and bar. Free shuttle rides within 3 miles. The ambience is relaxed and service is fantastic.

Nothing to complain about.

Clean and the staff were amazing

Nothing

Always loved ZAZA. It’s such a relaxing and romantic place!

Comfortable bed and linens. Quiet and large room. View of treetops out the windows was beautiful. Shower-- great water pressure.

The public spaces in the hotel were dark. There were no trashcans in the lobby or in the area around the valet. The bathroom did not have enough hooks for towels.

Unique design, friendly

Friendly and professional, all your staff went above and beyond to make our stay so enjoyable! Thank you for the complimentary shuttle, which even took us to our son's home (within the magical 3 -mile radius!). That was a surprise for me..The "butler's pantry" coffee, tea and biscotti served each morning were very much appreciated. Our view from our balcony was breathtaking! Our scrumptious breakfasts served in your beautiful restaurant started each day wonderfully, and though we did not get an opportunity to enjoy your inviting outdoor pool we plan to do so when we return!

Unfortunately our return to the hotel by shuttle on a Saturday night was not available due to the late busy hour..But certainly understandable.

Room

Na

The artwork. So eclectic. Unique shape of the building. Nice to stay somewhere that is not all right angles. Great shower. The valet team was so kind and pleasant.

I wish the beds in the double rooms were queens. Pillows were too long to fit side by side and sharing the bed was very cozy.

Clean and unique

Nothing

The balcony rooms have a great sky view. I loved that for the sunset and sunrise. Could not be a closer walk to the museums.

Hotel Zaza has Houston Museum has a great location, museums are closed, we stayed there for a concert at the NRG stadium and also was a perfect location. The area that surrounds the hotel is very beutiful. The rooms are nice and beds are confortable. The Hotel personnel is very nice and the attention was unike.

The location was an A+. Many museums and eating locations within walking distance. Rode the train to the NRG Center for a concert!

The room was small for 3 people. Would have preferred queen beds (which is what I expected).

I loved the care and safety provided by the staff at Hotel Zaza. Once you grace those doors, it's an experience from there. The room was cleaned, and the mini bar is always a great touch. But Zaza will always be the "preference" when I visit Texas, simply for the Sir Davis tasting at the hotel this weekend for the Cowboy Carter concert.

n/a

Every single staff member was courteous, helpful and friendly to me. I was impressed!

No complaints or recommendations for improvement.

Facilities, decor, room were all quirky, fun, and well kept

The restaurant was very disappointing. Minimal food choices and very high priced. Service was average.

Proximity to MFAH, unique decor, complimentary shuttle, very well accommodating & friendly staff.

Restaurant menu.

The location was excellent—very convenient for getting around the city. It made exploring local attractions, restaurants, and shops easy and enjoyable. Would definitely recommend for anyone looking to stay in a central spot.

While the hotel had a pleasant atmosphere and decent amenities, I was disappointed by a few key issues that significantly affected my stay. One of the house rules stated that no outside food or drinks were allowed, which I found to be quite unreasonable — especially as someone with diabetes. I follow a strict diet due to medical needs. Being told I could only purchase food on-site was frustrating and felt inconsiderate. Additionally, the lack of a standard refrigerator in the room was a serious concern. I was traveling with medication that needed refrigeration, and my only option was to store it in the mini bar. Since many mini bars use sensors to detect item movement, I was uneasy about being mistakenly charged — not to mention the stress of hoping my medication stayed at the proper temperature. I understand hotels have policies in place, but I believe more flexibility and accommodation should be given to guests with medical conditions. Unfortunately, these oversights made my stay more stressful than it should have been.

I specifically chose Hotel ZaZa Museum District for its proximity to the Huston Fine Art Museum; quiet room with a great west view; comfy bed; delightful patio dining even though it was 95 degrees!

Nothing I can think of.

Love the view from the balcony rooms. Love the cozy robes and slippers. Love the art and cool vibe of the whole place.

The pool should be open longer (earlier and later) and provide bar service longer.

Staff, location, fitness center, pool

Parking fee was a daily $59 plus $5 sales tax. No other parking options.

The food was excellent. The service was great.

Need a bit more lighting in the room.

Brilliant staff and found the shuttle really Helpful for getting into the centre. Perhaps staff could mention how easy it Is to use the light railway which is steps away and takes you straight to Main Street. A recommendation for granger restaurant two blocks away is not To be missed great food and ambiance thank you for looking after us

Nothing

The location, outdoor areas and comfortable beds.

The decor

I love the kindness of the staff and the view from the room.

A little dated