Hotel ICON, Houston

Beautiful- so beautiful!!! Loved all the details and the ambiance.

Loved everything

Location was good to access various activities. Breakfast was nice. Able to leave bags at the hotel and collect fora flight later in the day also great that the hotel will alert when a taxi is required.

Cannot think of anything to suggest.

Staff

facilities, location, friendly staff

N/A

Good breakfast

Outrageous overnight parking charges

The reception staff were helpful , the bar staff were friendly and efficient also Room are big in size

This hotel is not new or modern

Card reader in elevator isnot accurate

Beautiful design, cleanliness and nice staff

There is no microwave available for use

The design and decor of the hotel is fantastic, the rooms very clean and well-kept (the bathroom is fabulous). The staff was also very friendly and helpful.

Parking is a bit expensive.

Hotel icon is gorgeous, the rooms are exactly what you see in the pictures. The details are truly gorgeous. The first issue we ran across consisted of our room facing a very lively night club (which honestly I should have done my home work) that carried noise into our 4th floor room until about 3 am. My husband and I did enjoy the walking distance of several bars and restaurants, so maybe the noise wasn’t a huge price to pay, but annoying nonetheless. The second issue consisted of the night time staff. I had no clue where to retrieve ice from, so when we arrived back from a concert I asked the front desk to deliver some. I waited and waited, which was fine, so I called to confirm what I had asked for. I then was hung up on three times, mid sentence about said ice. I then got back on the phone with someone and the ice was delivered after I explained the hostility of my calls being disconnected. So word to the wise, don’t order ice at night. All in all, the hotel was good, I’m not going to let two incidents deter me from returning. To end our stay, the breakfast buffet was absolutely fabulous. Thank you to the day time crew and valet for being absolute angels!

Street noise

We were celebrating our 19th wedding anniversary, and the woman who checked us in gave us complimentary breakfast for the whole stay that was really nice of her. We were always greeted with smiles from the staff, and everyone was really kind. Valet always made you feel special

Everything, amazing location, design and great breakfast. Would stay there many more times.

We loved literally everything.

Great Breakfast lots of choices.

Sausage was dry.

Staff was friendly and very accommodating.

Great location, especially if you plan to attend an Astros game. Convenient shuttle to and from the games. Nice restaurant at the hotel. Would highly recommend to friends and family.

Friendly staff and clean rooms

Location

NA

Location good, breakfast ok.

Eggs not warm enough. No pancakes or waffles. Fruit did not taste fresh!

The bathtub

The bed was horrible

The calm vibe

Great location, beds comfortable rooms good size

Filthy carpet in room, stained and old and dirty!!! AC dated and dirty and loud!

I was pleased with the breakfast offerings. The hotel has a charming, albeit slightly dated, decor and is conveniently located near a bustling street filled with attractions. I liked the view of my room.

The decoration and facilities of hotel are a little bit old. The in-room service was lacking; during our stay, they only changed the towels and replenished the toilet paper without cleaning the room.

Clean and quaint. I like older city buildings refurbished into classic hotels.

Parking was a bit pricey but it was better then parking on the street I guess.

Excellent breakfast. The staff was incredibly friendly, and the room was clean and beautiful!

Atmosphere, location

Price. Television barely worked. Tub faucet was wonky.

character building

Found check in staff to be unfriendly

Stylish

Needs an upgrade as it seems to be getting old and also upgrade breakfast urgently!

It’s very clean, everyone is so friendly. I love the history behind the place. The room was comfortable.

I did not know that the only parking option was valet and it was $50 a day. The site said there was a parking garage. Definitely not true. Our room was across the street from a bar so the music was very loud until 2am every night.

The staff at the front were amazing 🙏🏾🙏🏾

I’ve staid in other places with the same amenities and paid less for staying in a suite in different cities with more space then my room

Parking was way too expensive.

I absolutely loved everything about my stay here. Beautiful architecture and design. Every part of my room was clean and comfortable.

Excellent location, very friendly staff. Great rooms. Nice historic feel, while the rooms are modern and clean. Can highly recommend! Loved the lobby!

Room was spacious clean and had an amazing shower

Everything was neat clean and everyone was so nice to us

Parking, the buffet no food for breakfast until 9am No room service due to kitchen

I loved the look of the hotel, the bed was super comfy, and the bathroom was so big and so nice.

No complaints

Experience was good

The staff was exceptional. Jenny at the bar was so great, personable, smart, and efficient. Anna, who was also helping at the bar was wonderful. Holly at the front desk was very helpful and gave me a list with restaurant recommendations that I really liked.

Beautiful hotel and rooms. Location is very easy to find. Great location within Houston area. Well staffed at the front desk. Love all or the ornate details.

Valet parking cost is incredibly expensive. Only 4 hangers were in the room and I called down for more which were never delivered. Drinks were good but expensive.

Prime location in the Houston downtown area. It’s a walkable distance from every bar/club you’d want to visit in main street.

No free parking.

Valet parking, friendly staff

I loved everything!

The location was great!!

None

Historic and beutiful building and awesome location

A bit expensive but I guess those are the prices on valentines day

Looked very nice. True to the photos.

I think the televisions could use an update.

location, historic hotel, pleasant staff

Wish there were bathrobes in the room!

Hotel is beautiful. Rooms are well decorated and have amazing woodwork. Bathrooms are lavish Rooms are very clean and well kept Staff is pleasant and helpful Location is ideal for any downtown activity

There is some street noise due to downtown location

Very Beautiful hotel, all the staff were friendly and helpful.

We always love to stay at Hotel Icon! It's close to the places we want to go for nightlife, drinks and food. I love the decor and the rooms are really big as compared to some other hotels. This is our single go to hotel when we go to downtown Houston.

The whirlpool tub in our room was super loud. I used the jets only once. I let the front desk know and they made a mote of it. Hopefully they can replace the motor so it can be quietly enjoyed.

Room wasnt as big as I thought. View was pretty good. Was not worth the price we paid.

Wanted more towels. Elevators were old and slow didnt get any hotel credit for downstairs resturant