Hotel Haven, Helsinki

The staff were amazing and location is great.

Incredible breakfast Rooms are quiet and well designed

The location was within walking distance of ferry terminals, railway station and main attractions. The staff were friendly and helpful - we were able to check in early (boat from Stockholm docked at 10.30am). Room was very comfortable and clean as well as spacious. Very quiet location. Breakfast was good and served in delightful historical restaurant at the back of the hotel.

Nothing

Excellent and large size room exceptional! Breakfast the best and varied, and great service!

Nothing!

Staff were helpful, and the location is just excellent 👌

Better to renew Furniture ..

It was beautifully set out. We had a room on the 8th floor so had a bit of a view

There was nothing I didn’t like

Location was great Quality of facilities was great Staff were amazing Room was super comfy

Nothing

Most of it was per expectations. It's not any specific item rather it was fuss free, large room, easy to deal with staff, etc.

Not having room service available until 5pm on a Saturday - in particular whilst there was a coffee machine in the room, we didn't have milk available.

Beautiful 5 star hotel. Close to all the major sites in downtown Helsinki. Room was big and well-appointed. Bed was comfortable. Breakfast was excellent. 10 minute walk from the central train station. The train that you take from the airport. Close to restaurants, grocery stores and liquor store.

Everything was great.

Central location. Very good breakfast. Excellent staff and service.

Lovely bathroom, comfy bed, good breakfast, helpful reception staff

Location was great, and able to walk to most things. We had breakfast included in our price and it was excellent. A lot of choice each morning. Room, and facilities some of the best we encountered on our 6 week trip. We even did a side trip to Tallin and the hotel provided a delicious take away breakfast for is. Staff there were exceptional.

Nothing to note.

Great position. Elegant, perfectly furnished, super clean. Amazing buffet.

No remarks

A perfect stay in a Grand Deluxe room. I have stayed in Hotel Haven some 100 nights over time and you can probably tell that I like the hotel. Great location, delicious breakfast and comfortable beds.

I could live with the lack of sauna but the gym doesn’t really come even close to the level expected from a 5 star hotel. This is really becoming a problem as new hotels are popping up in Helsinki and competition improve their offer in this field.

Excellent location Very nice front desk staff

The view from room windows is nothing

Well located near the harbour and design district. Friendly staff and the room was very comfortable.

Location & spacious room

Path to breakfast room is up & down through stairs . No lift .

Staff were brilliant especially staff on Reception. They were warm, friendly and knowledgeable. A big thank you to Siri who was outstanding

Nothing

Breakfast was very good - a lot of choices and Finnish options

Classy, very clean and comfortable Hotel.

ALL Perfect!

Centrally located

Location is great

Great location, nice breakfast. Spacious room.

More food options for meals besides breakfast would be nice.

Central to tourist attractions, train & tram stations, shopping, all within walking distance. Comfortable, cosy beds. Happy helpful staff. The iron was useful. The breakfast was amazing, such a variety of food. This was eaten in an lovely historical room overlooking the harbour.

Nothing

location of the hotel gave me a nice sea view at breakfast.

It is hard to say, Everything was ok.

Staff were delightful. Hotel very comfortable

Bar closed on a Sunday as were restaurants after brunch.

Lovely and very cozy hotel. Luxurious bedrooms.

Breakfast marvellous and healthy food The Bar and fireplace!

Roomservice for food was not available after 10.00 PM

Excellent

Great location

Better shower

Location, the room, breakfast

The room was a bit cold.

Great location by the harbour

Hôtel is in good location with shops, cafes nearby. We could also walk to sightseeing places within 5 mins. Very convenient.

Location and the hotel is with modern decor and comfortable. Breakfast is also super

Breakfast is a bit out of the way to get to

Excellent hotel, great facilities, ideally placed for exploring Helsinki. Staff always very courteous & helpful.

Nothing.

The room was large and clean, and the breakfast was good and served in a charming room.

It was a little unexciting.

The breakfast was delicious with nice variety of food. Joulupuuro was the best I've ever had in a hotel. The room was spacious and quite. Location is excellent, jut across the street the president's palace.

Very good location and wonderful service.

Good location by the harbour.

Nothing in particular. Reception was a bit business like but I’m not complaining.

Great Stylist Hotel well located in the city center, amazing breakfast buffet, attentive staff.

Nothing to comment all great 👍.

Clean, classy, very family friendly

Breakfast superb

Great value for money and fantastic bar

Not much really

Location was excellent, room was spacious and comfortable.

A proper coffee maker would have been appreciated.

Perfect location and comfortable environment

Breakfast was in a farther part of mProperty

Large room with a large bed. The location is great. Good breakfast and welcoming staff.

Friendly and helpful staff, comfortable room, great location.

Room was clean and quiet and amazing location.

Could use a USB clock in the room.

Everyrhing

Having to leave