Hotel Fabian, Helsinki

kindness of staff and breakfast (quality of food, variety)

Facade of the hotel under renovation making the access not very welcoming at first.

Great welcome and facilities. We had short stay but felt welcome. Location was not far center and central restaurants and cafes

Breakfast was nice, but didn’t have much option for allergy (lactose intolerance)

It was great break for us and breakfast was especially great and staff was so polite and preparation of the room was great ! Thank you very much for the pleasant stay !

Only point I can mention is the temperature of the room. It was not cold but a bit chilly.

We found the team to be very welcoming and knowledgeable. They came across as a team of hospitality professionals who clearly love what they do.

Breakfast was good but perhaps a few more hot options and until 10:00 rather than 09:30.

Our room was lovely, spacious with sofas and a large comfortable bed. Excellent staff, friendly and helpful.

Breakfast was a little underwhelming by European standards.

The location of the hotel is excellent. The breakfast buffet is small but has a selection of fresh and good food. The beds are big and comfortable.

I have been staying at Hotel Fabian every year since they opened and sometimes even multiple times a year. While it was a great hotel in the early years, I am sad to say that the comfort and luxury has declined. The general upkeep has become less (mold and dirty grouts in the bathrooms) and quite soms dust in the rooms. The fact that the windows don’t open (you have to ask for a special key) is quite annoying since you can’t properly manage the temperature and the airflow in the rooms. It gets quite hot and the noise of the central airflow is disturbing. Also during our recent stay between Christmas and New Years, there was a young woman at the reception/bar who didn’t even how to make a simple cup of coffee with milk. Her excuse was that she normally worked at a different hotel. I understand that the coffee machine might work differently, but the fact that I had to ask her for a saucer and a spoon for the coffee cup and she just quite agressively put a pack of milk in front of me on the desk, shows zero hospitality skills. Also that she somehow managed to make a very nice looking cafe latte for herself, surprised me even more. All these things are however ‘fixable’ with some remodeling of the rooms and maybe some hospitality training of staff. For the price and location I am willing to give it one last shot the next time we visit Helsinki.

spacious room, great choice at breakfast and very helpful staff

Location was excellent. Friendly and helpful staff. Smart bedroom.

The coffee provided at breakfast was weak and tasteless. Better from the mac hine at the bar. I also found it difficuot to work out the lighting sytem in my room!

The location was great. The hotel decorated beautifully. Lovely big room. Staff were amazing and helpful. The breakfast was amazing so much choice.

Great location - neat rooms- good breakfast

Nothing as such - no complaints

Very nice boutique hotel with nice decorated rooms and interior

Breakfast area is a bit small and one needs to take turns ( weekends only ) .

Breakfast was very good. Location was excellent

Roadworks were outside the Hotel

Small boutique hotel in a great location. Lovely comfortable rooms with excellent furnishings. It was out sixth stay.

Nil

The only, but serious problem was, that the room air-conditioner was tuned ONLY for cooling, not for heating. Same to heat units on the wall- they stayed cold. Room T was about 21. All my attempts to warm the room were in vain. Too little T for those who are from warmer countries.

See above

Breakfast was incredible. Great selection and very fresh. Rooms are very comfortable and staff are friendly.

Our room was spotlessly clean, the room was a generous size and the bed was extremely comfortable. Everything was perfect and we very much enjoyed our stay. This boutique hotel has some of the best staff we’ve encountered on our travels, admirably led by Kristian (a special mention goes to Elizabeth on reception who was delightful). The staff in the dining area looked after everyone very well. There was a selection of fabulous food available for breakfast which catered for vegetarians, meat-eaters and those who needed a gluten free selection. This is a superb hotel. Thank you! We’ll be back 🙂 ….

Everything was PERFECT!

Everything was fantastic, the room was large, stylish and clean, the breakfast was great and the staff super friendly and helpful. I have no notes.

The staff were lovely. Breakfast was great and the kitchen staff were also nice incredibly lovely. Great location, rooms were clean, comfortable and had everything I needed.

It’s not a big deal but I thought breakfast was included in my booking.

Staff was very helpful and friendly at all.times. .Room was nicely furnished and had a very useful.layout. Bathroom.was roomy.

Location didn't have access to public transit .

Great location, spacious room and excellent breakfast!

Nothing, it was perfect!

Large and quiet room, nice breakfast, great location. Everything was perfect!

Spacious modern room, big towels, lovely well organised breakfast. Nice relaxed atmosphere in hotel. Great location.

Nothing, we had a great stay here.

Great breakfast. Super location.

Air conditioning was sub standard.

A stylish and well located hotel in the centre of Helsinki. Has very comfortable beds. Highly recommended

Nothing

Great location and very pleasant staff

No electric jug in room but supplied when asked so not a problem

Standard room this time but still really good and value for Helsinki. Location is excellent.

In the standard room I would like tea and coffee facilities but not the end of the world.

Quiet, spacious room with comfortable beds. Staff were very friendly, helpful and spoke excellent English. Excellent wifi in the rooms and lobby. Large shower. Lots of breakfast options (mainly continental/Finnish) with gluten free alternatives. Hotel is in an excellent location for visiting centre of Helsinki - 5 mins walk from Esplanadi park, Helsinki port and Old Market Hall, 10 mins walk to Helsinki cathedral and Allas sea pool. Plenty of restaurants around ranging from expensive authentic Finnish food, to cheaper fast food options.

Breakfast seating area was a little cramped as the hotel was quite busy. There is an outdoor seating area which may open during busy periods, but weather in the morning wasn't great so this was closed. Only one elevator but to be expected in a hotel of this size. Other than that, no complaints!

Excellent room.

No complaints at all.

All good

Cozy breakfast and good tasting.

The location is perfect for a quick walk around the city

I liked everythibg

The breakfast is wonderful

Helpful staff lady from Thailand was a standout

Clean, beautiful and fresh! The bed was pure magic! The shower was hot and awesome! Love love loved it!!!

There were no tea and coffee making facilities.

Location and Staff

No restaurant facilities for lunch and dinner

Breakfast variety was lacking. Eggs were the same everyday as well as the other breads and cold meats. Would be good if they offer freshly cooked eggs like sunny side up or omelette.

The room was changed as soon as we asked

Excellent, clean, modern hotel with a fabulous breakfast. Staff were very friendly and helpful.

The decor, amenities, location.

Nothing. All was good

Location. Good reception work. Restaurants and small supermarket close to the hotel

Reconstruction of the building in front. Breakfast choice might have been better

Excellent location. Excellent breakfast. Lovely bathroom. Comfy furniture.

It was in a great location on a quiet street. They also had a nice selection for breakfast.

- Comfortable Rooms - Great Location - Friendly service

- N/A

The room itself was big, tv easy to use. It was very clean and warm, shower was great. Staff were always helpful and friendly. Would stay here again.

Breakfast could be improved, maybe some more egg or hot options.

Very good breakfast! Very polite personel! Bike available.

The location is great just near the Esplanade but in the inner silent square. Lots of dining places nearby (The Cock is recommended), also Stockmann and other shops are close to the hotel. Importantly, it’s in walking distance to/from railway station and bus station (Kampi). The hotel itself is splendid, has a brand-new designer fit-out, very well-equipped rooms, comfortable beds. The staff is very welcoming and helpful. Though we missed breakfast, we have seen it looks very nice.

The entrance to the building can be somewhat inconvenient if you have massive luggage. I would expect a Finnish hotel to provide a kettle and tea/coffee in the room. Also, our room for some reason missed any slippers (but we did not bother to ask for them).

Great location, easy access to the whole city. Very friendly & helpful staff. Rooms were very clean & comfortable. Good TV's too, which allowed me to cast from my own devices.

Large room, nice bathroom Good breakfast Friendly staff

No tea and coffee making in the room

Our suitcases did not arrive with us in the plane and one of the girls at the front desk went out of her way making phone calls and helped us get them back. We are very grateful for that.

Great location, brilliant value for money.