The Nikolai Hotel, Hamburg

High quality standard

All fine

Excellent location, friendly staff, stylish rooms, good breakfast

A bit questionable design choices for the bathroom area. Not enough privacy because of that. Would prefer for the whole bathroom area to be separated rather than joined with the living area

MEGA comfortable beds, rooms are quiet. The breakfast is very, very good, with possibilities to order a-la-carte.

In the heart of where we wanted to be. Both rooms were very comfortable, really well designed and very clean.

The staff were very reactive and assisted through various requests

Cleanness of the bedding

The main reason for choosing this hotel was the location between the city centre and Miniatur Wunderland. We had a nice room, liked the bar and had a good breakfast.

It was still very cold in Hamburg, but that has nothing to do with the hotel...

The vibe, the attitude, everything

Everything was just perfect

Facilities and attitude were just perfect!!!

Simply everything!!!

spacious and airy room , well decorated and very well located. Great breakfast and very central location.
We would defintitely come again.

We had a very nice room, however, to have the window open at night , not recommendable due to a construction
site . we will aways come back here .

Excellent location for sightseeing

Lovely breakfast, nice products in bathroom, bathrobe and slippers provided, comfy pillows and bed. Only downside no onsite restaurant but plenty within walking distance

Clean bright room very comfortable bed.

The toilet door scraped against the floor making an incredibly loud noise and waking my wife up every time I needed to go to the toilet. Lights switches are automatic which is really a problem when the doors don’t close properly.

Great city to visit, lots too see, friendly locals

The location is great, close to everything

The room was very small, on the pictures the rooms seem much bigger

Exceptional breakfast
Cozy room with special details - very charismatic

Great location, great staff (mostly), boutique hotel, lovely rooms, comfy bed, great breakfast.

One member of staff could have been a little more pleasant - taking your unfinished breakfast away before you’d finished, but not going to let that spoil what was a great long weekend.

Great location, excellent room.

Bed was just a bit hard. But no problem for one night.

Lovely decor, quiet location, great breakfast.

Room a little small. I don't like these rooms where the bathroom shares space with the bedroom.

The location is excellent, near of various tourist places, staff is very kind and helpful and the room was spectacular!

Nothing to complain.

We received a friendly welcome, and check-in and check-out were straightforward. The room had a great view and was very comfortable. The breakfast buffet was truly varied and of high quality.

The snacks and drinks in the room are too expensive. If you're already paying a premium for accommodation, the items in the room should be a bit cheaper. Furthermore, the toilet door was stuck and wouldn't close properly. The curtain was completely stained, and the plaster on the walls was cracking. You didn't feel comfortable using the room properly because everything had a price tag. In addition, the parking situation is very poor, and parking costs almost as much as the stay itself.

Gorgeous room with view to the channels. Delicious breakfast.

Decor added the extra touch
Team were amazing , especially evening staff
Generous breakfast with a good selection

Reception area was small and at top of staircase which meant you felt you were in the way when waiting etc .

Location, decor and comfort of the room

The hotel was in a great location.
The staff were excellent, very helpful, and all spoke multi languages and provided outstanding level of service.
The room was an excellent level of comfort and quality of furnishings and items. The bedding was like sleeping under huge fluffy clouds. It also had a coffee machine, kettle, and radio. And blackout curtains.
Breakfast is buffet style, with some choices offered such as omelette and eggs cooked by chef. The level of breakfast buffet options was excellent, along with fresh ground coffee or tea.

There was only one annoyance,
The control panels in the bedroom, illuminated the whole room as bright as having the lights on making it not easy to sleep.
Maybe a flip panel over the top of some of them would help to reduce the illumination.

The staff is exceptionally courteous and helpful. The suite was very nice as well, with a great view and the interior was warm and luxurious.

The hotel was selected as booking.com showed it with a parking space. but the parking is kilometres away from the hotel and the guests are expected to walk with their baggage from the parking as there is no parking facility in front of the hotel as well, for the hotel so that one can easily check in and then take the car to the parking place.

Lovely rooms, great location. Staff were very friendly.

A bit warm in the rooms but I was the only person in the group who thought that.

The staff were friendly; the hotel was clean & stylish with good bed linen

The bed was too firm for my liking and the shower leaked quite badly.

Did not have breakfast, shame there was no food after 11pm

The hotel is lovely, the rooms are very comfortable, the bed is fantastic, the location is fantastic, loads of very nice restaurants and shops nearby nearby, the breakfast is certainly one of the best we have had at a hotel and there is also a very nice hotel bar that stays open late - we would recommend this hotel and will stay here on our next trip to Hamburg.

I want to say its perfect because its a lovely hotel but a couple of minor issues should be looked at - the advert on booking said there is a minibar which there is but its not in use and not switched on and also there is no welcome drink as the advert states - I suspect there might have been a voucher for a drink but this wasn't provided at reception. These are very minor issues and certainly didn't didn't affect the overall experience but if something is advertised it should be provided.