Sir Nikolai Hotel, Hamburg

The hotel was very very good. You can early check in if they have any room available and when you check out you can leave your staff locked if you have more time until your train . The staff was very helpful.

The toilet and bathroom was little bit awkward

Good hotel, conveniently located near the main attractions. The room was cozy and comfortable

Breakfast could have had more vegetarian/vegan options. There was not much choice except for bread, pastries and cereals.

Fantastic hotel. Incredible attention to detail and very well fitted rooms. Had a great night's sleep too. In easy walking distance to shops and restaurants and the harbour. Very quiet little street. I d definitely stay again

The lack of privacy for the shower area. A screen/separation would be nice. Not an issue when travelling with a partner but if travelling with a friend it's a bit awkward.

Outstanding hotel. The room design is brilliant and it’s so comfortable made that doesn’t feel you’re in a hotel. Location is central,everything is nearby. Staff are friendly and helpful.

Hotel was lovely. Really enjoyed the room. Comfortable bed. Staff very helpful. Hotel bar was nice - welcome drinks token a good touch. Good location, easily accessible. Within walking distance to many things.

Overall atmosphere, location, cleanliness

Lack of daylight in the room due to roomlocation: facing kind of a patio. Minibar was not working, despite reporting it, no technician came to fix it Unclarity on parking options. The hotel does NOT offer parking/has NO parking garage but cooperating with a parking garage close by

Beautiful and cozy common areas during the Christmas period. The tree and decoration made it feel extra festive. The room was large enough, unique interior design, comfortable bed and very clean. Welcome drink at the bar was appreciated. Breakfast was good too and the staff that served were very friendly. Location was excellent with some restaurants in the area and walking distance to central Hamburg. Recommend cafe Speicherstadt Kaffeerösterei near Miniatur Wunderland.

Staff on the reception was ok, but not extra friendly or helpful, seemed a bit shy maybe. The shower space was not the best solution since the water would overflow on the room floor.

Nice hotel in Hamburg old city. Quiet location , close to all attractions. Hamburg flair throughout hotel. Good breakfast

Slightly outdated rooms - some excellent but previous rooms without fridge working Reception staff good this time- previously a little uninterested. Cleaners noisy. Needs dining option

Staff is very politie, correct and helpful. The whole hotel is very nicely decorated and clean. Breakfast is very good.

Nothing I didn't like.

Location great, staff so helpful and knowledgeable.

Mostly continental breakfast which we didn’t know before going. Some egg dishes but a bit confusion if these were included.

nicely decorated, pleasant place and thoughtful everything

things like toilet doors are a bit too clever

Comfy bed, beautifully decorated and added bonus of a welcome drink!

N/A

Everything is perfect. Beautiful room.

I love their interior throughout the hotel.

Breakfast, bar, friendly staff, bedroom. Staff facilitated an early check in which was very much appreciated.

A little cool in the bedroom but okay.

Central to all attractions. Excellent breakfast. Warm & cosy bar. Staff facilitated an early check in and stored luggage on check out, Walking distance to lovely restaurants.

Everything was excellent

Location

Second stay. No cooling at minibars.

Beautifully decorated

Limited dining facilities A little far out from the main centre

Beautiful room with lots of quirky touches

The sink in the bedroom

Gorgeous hotel! Not in the centre but only 10mins in a cab

Restaurant wasn’t open at lunch times

All Good

Nill

Location is excellent near the port and old city. Very quiet. Beds are very comfortable. Best shower head we had in Europe. Breakfast is excellent. Staff were super friendly. Excellent restaurant recommendations.

Nothing

Lovely hotel with an exceptionally comfortable bed.

Amazing location Excellent staff Beautiful hotel

The Nikolai is pure luxury decorated elegantly. High quality furnishings and thoughtful design abound. Staff are warm and informative. Breakfast was extensive, beautifully presented and fresh.

The hotel requires the offsite parking pass card to be returned to the hotel after leaving the parking facility. The city driving makes this difficult. Be sure to add extra time to your schedule to accommodate.

The overall style was amazing

Cant think of anything

Great location to explore the city . Very clean and modern rooms . Comfy beds .

Nothing all good .

Gorgeous boutique property very elegant room with high end bar with high end drinks inside the room and large comfy bed. Large shower. Delicious breakfast. Delicious tapa restaurant was located directly next store.

Parking was difficult as area is located downtown. We were able to park near by but had to pay the meter parking which was tedious.

Everything was amazing! The bed the room the design the hospitality and the service. Thank you we will be back

Great location very spacious excellent facilities

Nothing

Definitely, a design hotel.

Overpriced breakfast.

Location of car park was quite a walk away

Clean, design and layout

The toilets don’t have a handle inside room 106 which is a bit annoying so you can’t properly close the door, other than that all good and wonderful place to stay at

Had a great stay in Hamburg at the Nikolai hotel. Probably among the first time that a hotel has exceeded the expectations. Great location, very nice room and services.

Windows were not clean.

Great location overlooking the water. Rooms full of character. Great service from the staff

very friendly staff, nice bar downstairs, cool interior and magnificent bathroom (we were impressed with the bathroom the most). tasteful hotel.

not bad, just a comment: i asked for twin beds (they do not have separate beds at all but supposedly do have rooms with separate mattresses) and they said it was confirmed that we would get such a room. we ended up getting a normal small double bed (extremely narrow, so if you are not close to the person you are travelling with, book 2 rooms instead). after asking at the reception, they gave us a different room (an upgrade, as far as i could tell), but the bed was the same. however, the staff did change the single huge blanket and gave us two separate blankets, which was very much appreciated! thank you!

Super comfy, excellent equipped, very good breakfast

Excellent location, cozy boutique style interior, amazing breakfast with a voice of means from the menu.

The fridge did sign but I received 10% discount for that.

Awesome room and view

Mattress could be softer

Excellent location, very friendly staff. Clean and comfy rooms.

Bathroom fan didn't work. Didn't have breakfast at the hotel as it was very expensive but there are nice cafes nearby.

The room was nicely furnished. The bathroom had “his and hers” sinks with compartmentalized shower and toilet areas. The hotel was close to the city center and just across the beautiful Hamburg Port authority building.

The chef behind the food counter appeared disinterested and unhappy in his job. He’s the weakest link in that group. We asked for bacon and eggs and he dismissed us by saying that we have to tell that to the servers. A disappointment in a service organization who uses bureaucracy to avoid work.

We had a fantastic stay at the Nikolai Hotel Hamburg. The hotel is clean, well presented and in a great location. The staff are friendly and our suite was amazing, so many thoughtful little details were included. We look forward to returning.

The quality of the property was a real WOW! Exceeding every expectation. The room was EXCELLENT and service top class. Sometimes you do not get value for money, but this was definitely the case!

That parking was a bit difficult as it was 2 blocks away and the opening of the garage on Sunday is a bit complicated. However a staff member was so kind to walk to the garage to help us personally. Really appreciate that!

Excellent rooms food and staff

Only there one night

Nice location, very clean and modern

Great location, very comfortable room and great design.

Hotel was lovely and comfortable with great amenities

It was pricey

What’s not to like!? We booked the supreme room as I wanted a fabulous bath and it did not disappoint! The bath was awesome, the shower (which was a normal shower and rain shower option), and the overall bathroom were beautiful. We had a courtyard facing room which was great - it’s not a courtyard where people are stood outside making noise. The bed was so comfortable, there was even a chaise lounge. There was complimentary water and sweets. The minibar price list is on a QR code link. The breakfast was absolutely AMAZING! Juices, coffee, tea, beautiful meats and cheeses on the buffet as well as croissants, breads, cereal, and fruit. There was also a menu which could be ordered from (no extra cost unless you wanted extra eggs on top on the options) and that menu had pancakes, toasted muffins and eggs, and omelette options too. The staff were friendly, were kind enough to speak English with us, and we were able to leave our luggage before and after check in. The hotel was close to so much - 5 minute walk to Miniatur Wunderland, 10 minutes into the centre (Rathaus, shops, etc), but also super quiet.

Nothing not to like!

Surprisingly grand vestibule. Compact bedroom adequate for two adults. Breakfast room & veranda sited overlooking one of the many canals of Hamburg.

Little in the way of public transport options for this location, considerable walking distance to any attractions.

Nice and cozy rooms and great location. The staff was very friendly and helpful. We had a bit of confusion with the invoicing as the hotel charged us for the mini bar even though we didn‘t take anything. But they resolved it very quickly and we got the money back.

There was no price list for the mini bar in the room which was confusing. The check-in was a bit confusing as we already checked-in online but still needed to provide some information. Not sure if the online check-in is that beneficial. The toilet is quite small even though the room seems to have the space to extend the cabin a bit.