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Malmaison Hotel, Glasgow

278 W George St, Glasgow G2 4LL, Scotland (show on map)

Expert reviews

Lonely Planet review:

“This former church is a longtime favourite for its decadent decor and plush lines. Stylish rooms with mood lighting have a dark, brooding tone and opulent furnishings.”

Telegraph review:

“Nothing orthodox about this former Greek Orthodox Church, transformed into a stylish modern boutique hotel in a city centre location. There’s a lively lounge bar, excellent brasserie dining and a casual bar.”

Guest rating

This an aggregated customer review rating of Malmaison Hotel, Glasgow. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.3 out of 5.0

Ranked 9th in Glasgow

96£85$119¥12614C$92A$92HK$931S$157SFr111¥755kr981kr718kr927

What guests liked

All you need to know

Located on 278 West George Street in the Glasgow City center, this four-star establishment is the definition of luxury and hospitality. Malmaison Hotel is regarded as one of the best in the city due to its high-quality services rendered to guests staying in the hotel rooms. The hotel was converted from a church, and the design of the church is still evident in the architecture of the hotel. Malmaison Hotel blends perfectly the typical boutique style with the original church features to create an ambiance suitable for a comfortable stay. The atmosphere of the hotel is welcoming, and guests will feel at home by the friendliness of the staff working in the hotel.

The hotel offers luxury accommodation options such as deluxe club, club double rooms, and standard twin rooms. These room options are all fitted with standard amenities and services with a little extra in the special rooms. The hotel rooms are all furnished with modern décor and fitted with the most exquisite furniture used in hotels.

Amenities such as free Wi-Fi, a flat-screen TV with satellite channels and air conditioning. The private bathrooms feature thoughtful touches such as free toiletries and bathroom slippers. The bedroom features a comfy bed that is perfect for a good night’s rest after a long day and a pillow menu designed for comfort.

The hotel is located close to the city commercial and business district while George Square is 500 m away from Malmaison Hotel.

Enjoy the best of Glasgow from the rooms of Malmaison Hotel.

 

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Location

Recent guest reviews

3.5
Stella

29 September 2025

The Malmaison Glasgow was acceptable but very expensive .

Location very good and breakfast fine if not cheap

The cost was very high for a pretty small room

3.5
David

29 September 2025

Glasgow stay

Staff were very helpful, couldn't have been better. Breakfast was first class. Facilities in the room were good with a wide range of TV stations available, including Sky Sports.

The room was small and now a bit dated. We stayed at Mal Maison a few years ago, and it was luxurious. Now the room was less so. It didn't feel totally clean as well, including the bed linen. Possibly in need of a refurb.

4.0
Sophie

28 September 2025

Very good

shower presser isn’t the best

4.5
Britanie83

28 September 2025

The staff was wonderful, location was perfect for central train station, pubs and restaurants. Great value for the quali

Central location, very accommodating staff, spacious room

Could use a deep clean/dusting

3.5
Sarah

27 September 2025

Pleasant

Excellent location for Kings Theatre and local restaurants

room located next to facilities lift for staff and bathroom was intended for guests with disability

4.5
Sheila

27 September 2025

Very comfortable Hotel in a great location

We upgraded to a suite which gave us an additional room with comfortable settees. Really made a difference to our stay.

Decor. Is dark, which is very nice but it means there are dark areas. We particularly noticed inside the wardrobe could have done with a bit of light inside.

4.0
Jody

27 September 2025

Very good

The location and the vibe throughout the hotel

The parking location

4.5
Lorraine

24 September 2025

Great hotel and staff very pleasant and helpful

Close to the location that we were going to , nice modern hotel

The lighting in the room is about dark and also in dining area

4.0
Robert

22 September 2025

Perfect

Great hotel & location stayed here many times !!

I liked everything only slight complaint was I put my breakfast menu on my door nite before and it wasn’t taken, I should of said at reception but I was in a rush to get to a work course , but minor complaint , apart from that 10/10

3.5
Anthony

22 September 2025

Still Malmaison, but life has moved on. There is an opportunity to update and make it special again.

The staff were very helpful and friendly, especially on reception.

In places it felt quite dated. The lighting in the restaurant was quite dark; sort of ok at dinner, but awkward at breakfast.

4.5
Elizabeth

13 September 2025

Fun funky hotel.

Good pub/bar and restaurant.

4.5
Sophia

11 September 2025

Fabulous

Room was great the food was fantastic

4.5
Alex

9 September 2025

Fabulous

great hotel

all good

4.0
Alan

9 September 2025

Very good

Breakfast was superb

4.0
Paul

9 September 2025

Very good

Modern clean hotel

3.5
Sharon

8 September 2025

Comfortable

Good location

Restaurant very dark, hard to see menu etc

4.5
Julie

7 September 2025

Fabulous

The staff at Malmaison were exceptional, especially Dominic the front of house manager. I was in Glasgow to visit my brother who has serious health issues, without a defined departure programme. The staff were extremely understanding and helped us to extend our stay when we needed to in the best conditions. We also arrived with three miniature chihuahuas and were made to feel very welcome and fully supported. Malmaison is comfortable, stylish and has a lovely breakfast room and small outside terrace. There is an atmospheric bar and dining area which is perfect for working with a computer or meeting friends. The staff are kind and warm and made our stay as comfortable as it could be given the circumstances. I would definitely return here on another trip to Glasgow.

Everything was perfect.

4.0
Joanna

5 September 2025

The perfect base for our city break.

Love the location and quiet area and great breakfast. Great idea to offer drinks voucher in exchange for not having room serviced every day.

Chez Mal dining room is a bit dark.

4.0
Carrie

5 September 2025

Value for money good location comfy beds, very clean, very helpful and friendly staff.

Room was beautiful with large bed. Carpet a little dated and bathroom could do with updating a little. Overall very comfortable and pleasant stay

It felt quite dim and dark - difficult to find a spot throughout the hotel with good lighting

4.0
Ian

4 September 2025

Very Pleasant and good value for the price I paid.

Nice Room, Should really have booked a Twin. Parking was on Street. Just had to Pay the Meter. Decoration Modern, Perhaps Dark. Glass Water bottles a nice touch instead of Plastic. Change from the Norm.

I didn't realise the parking was on street. But there are Muti Storey Car Parks within walking distance. All amenities are close by (Walking distance) for shopping and Tesco's etc close and open late as city centre shopping as are bars and restaurants. Easy access to roads heading North. Main Stadiums , Celtic Park and Ibrox not to far of a drive away too.

4.0
Brendan

29 August 2025

Brief stay but comfortable

Lovely old building and nicely decorated! Very clean and good facilities! Staff very friendly and helpful

No air conditioning

4.0
Mairi

27 August 2025

Relaxing stay in elegant surroundings with lovely team of staff.

Rooms lovely, bar great, good location though shame no parking. Second stay and will return

All of the above

4.0
Dawn

26 August 2025

With improved lighting we would stay here again.

We loved the theme of this hotel - we enjoyed our breakfast it was plentiful - the staff were extremely pleasant & helpful - we had a very nice room with a comfortable bed… & there are plans to refurbish this property… with this in mind & once completed we would stay at Malmaison again.

We found the floor of our room noisy & sadly the room was too dark… this is noticed throughout the property & is part of the ambient feel that reflects the style that they were aiming for… However the dining room was far too dark, Our Dinner was okay but not worth the price paid… Once again the staff were amazing especially at reception - finally there was no parking close to the hotel.

3.5
Heather

26 August 2025

Good location

Good location. Clean. Staff great and food was good too.

No facecloths in the bathroom. There were toiletries which were nice but no body lotion. I was travelling light and hoped to rely on what the hotel provided. No air conditioning just a fan which was REALLY noisy. Final thing, room was so dark which made it difficult to put make up on. I know it's in keeping with the decor but a mirror light would be good.

4.0
Tracy

25 August 2025

Very good

Parking wasn't the best

4.0
Crawford

24 August 2025

Lovely

I loved how friendly & clean the hotel was, our room was lovely

The only issue I had was the lack of air conditioning in our room, we had one small desk fan which kept making a rattling noise

4.0
Farmer

23 August 2025

Lovely hotel with stylish features and great staff

The hotel was lovely with excellent bar, restaurant. Food was good. Staff were all truly lovely and helpful. The room was really nice. Location rather lovely. Handy for walking to various places across the city.

It was hot and sunny in Glasgow during my stay (no offence Glaswegians), but this was unusual!!! So the room was hot and impossible to cool down. This meant I just couldn’t sleep. I’ve had this in all the uk hotels I stayed in this trip. A lighter summer duvet or just counterpane, a fan, and the potential to open windows more than a crack would really help as the climate heats up.

4.5
Heather

23 August 2025

A conveniently located hotel that provides a great standard of service. It

It was a nice clean room with a comfortable bed and good pillows. I was pleased that a fridge was provided, even in a small space. The curtains were of good quality, blocking out light when needed. The decor was attractive and furnishings were high quality. Nice Arran bathroom products were provided.

I really needed a top sheet, as with the lovely weather I’ve experienced in Scotland, the cosy duvets were just too warm. I was worried that I would hear the lift throughout the night being right next to it, but it was not a problem.

4.5
Sharon

22 August 2025

Fabulous

Reception staff were fantastic, comfy beds, clean bathroom, nice linen, good location.

Not applicable everything was great.

4.5
John

22 August 2025

Fabulous

Nice location and staff were very helpful, especially Andrew, who was great when we had an issue.

We only had the one night

4.0
Stephen

19 August 2025

Our stay at Malmaison was pleasant.

It was in a good location, had pleasant staff and a great breakfast.

Nothing

3.5
Leanne

18 August 2025

Ok. Uncomfortable and I know these temperatures were possibly unusual for Glasgow, however not unheard of.either need ai

Good location. Good decor. Comfy bed.

No air con. Windows barely opened. Fan provided but very little air flow. Couldn’t sleep due to heat. Pillows not comfortable.

4.0
Alexander

18 August 2025

An old favourite

Friendly bar man. Nice breakfast (once you work out where everything is).

There was quite a bit of noise from the outside bar terrace of the hotel next door. The large sash window of the bedroom was open at the top and I had quite a bit of bother getting it to close. The noise did subside later on though.

4.5
Michele

18 August 2025

Lovely hotel in a quiet location.

The Malmaison was a lovely, comfortable hotel with all the amenities and was close to a number of restaurants.

It was a bit further from the train station than I'd calculated.

4.0
Topley

17 August 2025

Can’t do enough for you x

Loved the building and the design of the rooms and of course the bar was fabulous

We had some noise in our room. But the reception staff sorted it out the staff are fantastic.

4.5
Brendan

17 August 2025

Comfortable beds, trendy bar and restaurant, and a great location for touring Glasgow.

Our room was clean and the beds were very comfortable. The hotel bar was a great spot to grab a drink after being out for the day, and the bar staff were friendly.

The staff at the front desk were pleasant, but there was room for some additional warmth and interaction.

3.5
Annalisa

16 August 2025

Comfortable room but expensive and not too friendly staff

Cozy and comfortable room and bed

Lack of facilities Kind of expensive for what we got

4.5
James

15 August 2025

Nice hotel in Glasgow

The style and ambience of the hotel, the staff were nice, pleasant and helpful. It had a homely feeling and I can imagine it being cosy on a cold Scottish winter's night.

I forgot how steep the hill was 😀.

4.0
Maggie

12 August 2025

Wonderful building imaginatively converted to lovely hotel

Wonderful staff - very helpful and beautiful decor

3.5
Katherine

11 August 2025

Overnight Glasgow

Location, restaurant on site. Bed was comfortable, staff were pleasant

Lighting in room was lacking, should be lamp, light over coffee area in club room instead of full room light required. Music in restaurant was a little heavy for dinner, but may have been a shared speaker with the bar?

3.5
Bruce

10 August 2025

Enjoyed the stay, particularly the food. Good location.

Food very good both evening meal and breakfast. Common areas are looking a bit tired.

Decor needs updating.

4.0
Graham

9 August 2025

Very good

Nice rooms. Clean. Fine with the dog.

Price of breakfast.

3.5
Mike

8 August 2025

Stepped in to help at the last minute

We had to book somewhere in Glasgow City Centre that was dog-friendly at the last minute. Mamaison saved the day. The staff were helpful & friendly & both if us (& our dog Tracey) enjoyed our stay.

Our room view was of the hotel bottle bins...however, given the difficult circumstances thrust upon us, & our extremely last-minute booking, we were happy with how our trip turned out.

4.0
Gillian

6 August 2025

Lovely overnight stay

The reception staff were lovely and check in went very quickly. Lots of emails ahead of time to make it happen quickly. The room was lovely, clean and quiet. The toiletries were a pleasant bonus as I love the Arran Aromatics range.

The cost to have breakfast is outrageous even at such a nice hotel. We kept our money and went to a local cafe instead.

4.0
Eden

6 August 2025

Very good

Location

Lack of air conditioning

4.5
Ben

2 August 2025

Fabulous

Really lovely.

All great but the tv didn't work

3.5
Jóhanna

1 August 2025

Nice vibe, but loud wooden floors

I liked that they provided a cot for the baby, even though he just slept in the big bed with us. The reception lent us a uk plug for free. The fridge was big enough for a few water and soda bottles. Nice and sizeable desk to work on a laptop. Very high ceiling, the room was nice and big. I liked the overall vibe of the room and the dark theme.

The floor is wooden so it creaks with every step and you can hear people walking around. The creaking is very loud. It was frustrating with a sleeping baby that naps during the day. I did not like the ceiling lights, it was a spotlight at the center of the room. The water temperature in the shower was not great, but it was fixed by a plumber later in our stay.

4.0
Sarah

29 July 2025

Great stay

Central location, the main area of Glasgow was in walking distance and local transport. Bed was comfortable. Enjoyed having a fridge.

4.0
Caroline

29 July 2025

Lovely hotel

Nice hotel, spacious and comfortable room.

The room was a bit dark.

3.5
Paul

27 July 2025

Nice stay

Overall it was all fine - not outstanding but decent.

Nothing.

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Wine/champagne (additional charge)

General

  • - Room service
  • - Non-smoking rooms
  • - Family rooms
  • - Safety deposit box
  • - Car hire
  • - Non-smoking throughout
  • - Pet basket
  • - Pet bowls

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Fax/photocopying (additional charge)

Reception services

  • - 24-hour front desk
  • - Luggage storage

Outdoors

  • - Garden

Cleaning services

  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)
  • - Daily housekeeping

Miscellaneous

  • - Key access
  • - Key card access
  • - Fire extinguishers
Check availability 96£85$119¥12614C$92A$92HK$931S$157SFr111¥755kr981kr718kr927