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Malmaison Hotel, Glasgow

278 W George St, Glasgow G2 4LL, Scotland (show on map)

Expert reviews

Lonely Planet review:

“This former church is a longtime favourite for its decadent decor and plush lines. Stylish rooms with mood lighting have a dark, brooding tone and opulent furnishings.”

Telegraph review:

“Nothing orthodox about this former Greek Orthodox Church, transformed into a stylish modern boutique hotel in a city centre location. There’s a lively lounge bar, excellent brasserie dining and a casual bar.”

Guest rating

This an aggregated customer review rating of Malmaison Hotel, Glasgow. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.3 out of 5.0

Ranked 9th in Glasgow

96£85$119¥12614C$92A$92HK$931S$157SFr111¥755kr981kr718kr927

What guests liked

All you need to know

Located on 278 West George Street in the Glasgow City center, this four-star establishment is the definition of luxury and hospitality. Malmaison Hotel is regarded as one of the best in the city due to its high-quality services rendered to guests staying in the hotel rooms. The hotel was converted from a church, and the design of the church is still evident in the architecture of the hotel. Malmaison Hotel blends perfectly the typical boutique style with the original church features to create an ambiance suitable for a comfortable stay. The atmosphere of the hotel is welcoming, and guests will feel at home by the friendliness of the staff working in the hotel.

The hotel offers luxury accommodation options such as deluxe club, club double rooms, and standard twin rooms. These room options are all fitted with standard amenities and services with a little extra in the special rooms. The hotel rooms are all furnished with modern décor and fitted with the most exquisite furniture used in hotels.

Amenities such as free Wi-Fi, a flat-screen TV with satellite channels and air conditioning. The private bathrooms feature thoughtful touches such as free toiletries and bathroom slippers. The bedroom features a comfy bed that is perfect for a good night’s rest after a long day and a pillow menu designed for comfort.

The hotel is located close to the city commercial and business district while George Square is 500 m away from Malmaison Hotel.

Enjoy the best of Glasgow from the rooms of Malmaison Hotel.

 

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Location

Recent guest reviews

4.0
Joanna

5 September 2025

The perfect base for our city break.

Love the location and quiet area and great breakfast. Great idea to offer drinks voucher in exchange for not having room serviced every day.

Chez Mal dining room is a bit dark.

4.0
Carrie

5 September 2025

Value for money good location comfy beds, very clean, very helpful and friendly staff.

Room was beautiful with large bed. Carpet a little dated and bathroom could do with updating a little. Overall very comfortable and pleasant stay

It felt quite dim and dark - difficult to find a spot throughout the hotel with good lighting

4.0
Ian

4 September 2025

Very Pleasant and good value for the price I paid.

Nice Room, Should really have booked a Twin. Parking was on Street. Just had to Pay the Meter. Decoration Modern, Perhaps Dark. Glass Water bottles a nice touch instead of Plastic. Change from the Norm.

I didn't realise the parking was on street. But there are Muti Storey Car Parks within walking distance. All amenities are close by (Walking distance) for shopping and Tesco's etc close and open late as city centre shopping as are bars and restaurants. Easy access to roads heading North. Main Stadiums , Celtic Park and Ibrox not to far of a drive away too.

4.0
Brendan

29 August 2025

Brief stay but comfortable

Lovely old building and nicely decorated! Very clean and good facilities! Staff very friendly and helpful

No air conditioning

4.0
Mairi

27 August 2025

Relaxing stay in elegant surroundings with lovely team of staff.

Rooms lovely, bar great, good location though shame no parking. Second stay and will return

All of the above

4.0
Dawn

26 August 2025

With improved lighting we would stay here again.

We loved the theme of this hotel - we enjoyed our breakfast it was plentiful - the staff were extremely pleasant & helpful - we had a very nice room with a comfortable bed… & there are plans to refurbish this property… with this in mind & once completed we would stay at Malmaison again.

We found the floor of our room noisy & sadly the room was too dark… this is noticed throughout the property & is part of the ambient feel that reflects the style that they were aiming for… However the dining room was far too dark, Our Dinner was okay but not worth the price paid… Once again the staff were amazing especially at reception - finally there was no parking close to the hotel.

3.5
Heather

26 August 2025

Good location

Good location. Clean. Staff great and food was good too.

No facecloths in the bathroom. There were toiletries which were nice but no body lotion. I was travelling light and hoped to rely on what the hotel provided. No air conditioning just a fan which was REALLY noisy. Final thing, room was so dark which made it difficult to put make up on. I know it's in keeping with the decor but a mirror light would be good.

4.0
Tracy

25 August 2025

Very good

Parking wasn't the best

4.0
Crawford

24 August 2025

Lovely

I loved how friendly & clean the hotel was, our room was lovely

The only issue I had was the lack of air conditioning in our room, we had one small desk fan which kept making a rattling noise

4.0
Farmer

23 August 2025

Lovely hotel with stylish features and great staff

The hotel was lovely with excellent bar, restaurant. Food was good. Staff were all truly lovely and helpful. The room was really nice. Location rather lovely. Handy for walking to various places across the city.

It was hot and sunny in Glasgow during my stay (no offence Glaswegians), but this was unusual!!! So the room was hot and impossible to cool down. This meant I just couldn’t sleep. I’ve had this in all the uk hotels I stayed in this trip. A lighter summer duvet or just counterpane, a fan, and the potential to open windows more than a crack would really help as the climate heats up.

4.5
Heather

23 August 2025

A conveniently located hotel that provides a great standard of service. It

It was a nice clean room with a comfortable bed and good pillows. I was pleased that a fridge was provided, even in a small space. The curtains were of good quality, blocking out light when needed. The decor was attractive and furnishings were high quality. Nice Arran bathroom products were provided.

I really needed a top sheet, as with the lovely weather I’ve experienced in Scotland, the cosy duvets were just too warm. I was worried that I would hear the lift throughout the night being right next to it, but it was not a problem.

4.5
Sharon

22 August 2025

Fabulous

Reception staff were fantastic, comfy beds, clean bathroom, nice linen, good location.

Not applicable everything was great.

4.5
John

22 August 2025

Fabulous

Nice location and staff were very helpful, especially Andrew, who was great when we had an issue.

We only had the one night

4.0
Stephen

19 August 2025

Our stay at Malmaison was pleasant.

It was in a good location, had pleasant staff and a great breakfast.

Nothing

3.5
Leanne

18 August 2025

Ok. Uncomfortable and I know these temperatures were possibly unusual for Glasgow, however not unheard of.either need ai

Good location. Good decor. Comfy bed.

No air con. Windows barely opened. Fan provided but very little air flow. Couldn’t sleep due to heat. Pillows not comfortable.

4.0
Alexander

18 August 2025

An old favourite

Friendly bar man. Nice breakfast (once you work out where everything is).

There was quite a bit of noise from the outside bar terrace of the hotel next door. The large sash window of the bedroom was open at the top and I had quite a bit of bother getting it to close. The noise did subside later on though.

4.5
Michele

18 August 2025

Lovely hotel in a quiet location.

The Malmaison was a lovely, comfortable hotel with all the amenities and was close to a number of restaurants.

It was a bit further from the train station than I'd calculated.

4.0
Topley

17 August 2025

Can’t do enough for you x

Loved the building and the design of the rooms and of course the bar was fabulous

We had some noise in our room. But the reception staff sorted it out the staff are fantastic.

4.5
Brendan

17 August 2025

Comfortable beds, trendy bar and restaurant, and a great location for touring Glasgow.

Our room was clean and the beds were very comfortable. The hotel bar was a great spot to grab a drink after being out for the day, and the bar staff were friendly.

The staff at the front desk were pleasant, but there was room for some additional warmth and interaction.

3.5
Annalisa

16 August 2025

Comfortable room but expensive and not too friendly staff

Cozy and comfortable room and bed

Lack of facilities Kind of expensive for what we got

4.5
James

15 August 2025

Nice hotel in Glasgow

The style and ambience of the hotel, the staff were nice, pleasant and helpful. It had a homely feeling and I can imagine it being cosy on a cold Scottish winter's night.

I forgot how steep the hill was 😀.

4.0
Maggie

12 August 2025

Wonderful building imaginatively converted to lovely hotel

Wonderful staff - very helpful and beautiful decor

3.5
Katherine

11 August 2025

Overnight Glasgow

Location, restaurant on site. Bed was comfortable, staff were pleasant

Lighting in room was lacking, should be lamp, light over coffee area in club room instead of full room light required. Music in restaurant was a little heavy for dinner, but may have been a shared speaker with the bar?

3.5
Bruce

10 August 2025

Enjoyed the stay, particularly the food. Good location.

Food very good both evening meal and breakfast. Common areas are looking a bit tired.

Decor needs updating.

4.0
Graham

9 August 2025

Very good

Nice rooms. Clean. Fine with the dog.

Price of breakfast.

3.5
Mike

8 August 2025

Stepped in to help at the last minute

We had to book somewhere in Glasgow City Centre that was dog-friendly at the last minute. Mamaison saved the day. The staff were helpful & friendly & both if us (& our dog Tracey) enjoyed our stay.

Our room view was of the hotel bottle bins...however, given the difficult circumstances thrust upon us, & our extremely last-minute booking, we were happy with how our trip turned out.

4.0
Gillian

6 August 2025

Lovely overnight stay

The reception staff were lovely and check in went very quickly. Lots of emails ahead of time to make it happen quickly. The room was lovely, clean and quiet. The toiletries were a pleasant bonus as I love the Arran Aromatics range.

The cost to have breakfast is outrageous even at such a nice hotel. We kept our money and went to a local cafe instead.

4.0
Eden

6 August 2025

Very good

Location

Lack of air conditioning

4.5
Ben

2 August 2025

Fabulous

Really lovely.

All great but the tv didn't work

3.5
Jóhanna

1 August 2025

Nice vibe, but loud wooden floors

I liked that they provided a cot for the baby, even though he just slept in the big bed with us. The reception lent us a uk plug for free. The fridge was big enough for a few water and soda bottles. Nice and sizeable desk to work on a laptop. Very high ceiling, the room was nice and big. I liked the overall vibe of the room and the dark theme.

The floor is wooden so it creaks with every step and you can hear people walking around. The creaking is very loud. It was frustrating with a sleeping baby that naps during the day. I did not like the ceiling lights, it was a spotlight at the center of the room. The water temperature in the shower was not great, but it was fixed by a plumber later in our stay.

4.0
Sarah

29 July 2025

Great stay

Central location, the main area of Glasgow was in walking distance and local transport. Bed was comfortable. Enjoyed having a fridge.

4.0
Caroline

29 July 2025

Lovely hotel

Nice hotel, spacious and comfortable room.

The room was a bit dark.

3.5
Paul

27 July 2025

Nice stay

Overall it was all fine - not outstanding but decent.

Nothing.

4.0
Cath

27 July 2025

Very good

Bed and pillows were super comfy

Nothing

4.0
Stephen

27 July 2025

Great

As we had a very early flight it was wonderful to have breakfast bought to our room at 3.30am.

4.0
Kitchin

26 July 2025

Very good

Lovely quirky feel

Restaurant was very average, staff didn't to like us for some reason. Linguine was small and not filling.

3.5
Wrightwebb

24 July 2025

Lovely hotel, excellent reception staff. Location too far away from centre

Excellent reception staff, went above and beyond to help us with directions, transport links and recommendations for nails!

Male bar staff was rude when I asked a meal plain....he tutted as if this was too much hassle. Also refused to sell alcohol to my daughter (aged 18) unfortunately we did not bring her ID so this kind of ruined the evening so we went elsewhere.

3.5
Pine

23 July 2025

Great staff and location

Staff were lovely and the location was great

Too hot, even with the fan. I had expected air conditioning. The room was quite small, and the art was questionable. I'd go as far as saying one piece was disturbing. We didn't think it was great value for money, but for it's central location, maybe we were expecting too much. We had expected something smaller and more boutique.

4.0
Bill

22 July 2025

End of Scotland trip

Great location, lovely clean room, welcoming and helpful reception staff, stayed at many Malmaison, never disappointed.

Returned for a nightcap, ordered 2 Irish coffee after asking the bar keeper if she new how to make one, she said of course and asked us to sit down, it looked like she googled it and brought 2 x latte with Bushmills, absolutely terrible, we did show her a picture and told her how to make one and she did offer to get her supervisor but we declined and went to bed. Please just say no, if you can't make a drink

4.0
Wood

22 July 2025

Excellent boutique hotel, convenient location

Excellent boutique hotel, spacious rooms

Steep stairs to rooms, no lift to first floor. Tricky with multiple bags. Arrangements for parking with Q-Park several streets away down a steep hill. Concession system/QR code doesn't work

4.0
Vivienne

21 July 2025

Very good

Central

4.5
Barry

20 July 2025

Glasgow at your door

Location was central to train station, parks and restaurants..

Specific to our room the view was not a wonder to behold

3.5
Jason

17 July 2025

Nice hotel just a bit pricey for what it was.

In a nice quiet location not far from any local attractions. The staff were very welcoming and pleasant.

The shower didn't work very well Breakfast wasn't the best

4.5
John

17 July 2025

Fabulous

Good location and comfortable room

4.0
John

15 July 2025

Very good

The room was very spacious & the bathroom too.

The location was above 10 minutes from the city centre. The breakfast was poor but the croissants were delicious

4.0
Steve

7 July 2025

I enjoyed a trouble free time in Glasgow at Malmaison

Staff were welcoming and friendly and happy to help

4.0
Patrick

7 July 2025

Lovely hotel close to town center

Lovely bar with friendly staff

Nothing

4.5
Vicky

5 July 2025

Perfect!

Lovely comfortable room.

3.5
Emily

4 July 2025

Pleasant

Lovely staff, great location

Some cosmetic work needed (cracked sink and dirt from the aircon unit) but didn’t impact stay and overall great

3.5
Julian

3 July 2025

Great service from staff

Great location and well appointed rooms

Aircon unit in room too noisy

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Wine/champagne (additional charge)

General

  • - Room service
  • - Non-smoking rooms
  • - Family rooms
  • - Safety deposit box
  • - Car hire
  • - Non-smoking throughout
  • - Pet basket
  • - Pet bowls

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Fax/photocopying (additional charge)

Reception services

  • - 24-hour front desk
  • - Luggage storage

Outdoors

  • - Garden

Cleaning services

  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)
  • - Daily housekeeping

Miscellaneous

  • - Key access
  • - Key card access
  • - Fire extinguishers
Check availability 96£85$119¥12614C$92A$92HK$931S$157SFr111¥755kr981kr718kr927