Malmaison Hotel, Glasgow

The Malmaison was a lovely, comfortable hotel with all the amenities and was close to a number of restaurants.

It was a bit further from the train station than I'd calculated.

Loved the building and the design of the rooms and of course the bar was fabulous

We had some noise in our room. But the reception staff sorted it out the staff are fantastic.

Our room was clean and the beds were very comfortable. The hotel bar was a great spot to grab a drink after being out for the day, and the bar staff were friendly.

The staff at the front desk were pleasant, but there was room for some additional warmth and interaction.

Cozy and comfortable room and bed

Lack of facilities Kind of expensive for what we got

The style and ambience of the hotel, the staff were nice, pleasant and helpful. It had a homely feeling and I can imagine it being cosy on a cold Scottish winter's night.

I forgot how steep the hill was 😀.

Wonderful staff - very helpful and beautiful decor

Location, restaurant on site. Bed was comfortable, staff were pleasant

Lighting in room was lacking, should be lamp, light over coffee area in club room instead of full room light required. Music in restaurant was a little heavy for dinner, but may have been a shared speaker with the bar?

Food very good both evening meal and breakfast. Common areas are looking a bit tired.

Decor needs updating.

Nice rooms. Clean. Fine with the dog.

Price of breakfast.

We had to book somewhere in Glasgow City Centre that was dog-friendly at the last minute. Mamaison saved the day. The staff were helpful & friendly & both if us (& our dog Tracey) enjoyed our stay.

Our room view was of the hotel bottle bins...however, given the difficult circumstances thrust upon us, & our extremely last-minute booking, we were happy with how our trip turned out.

The reception staff were lovely and check in went very quickly. Lots of emails ahead of time to make it happen quickly. The room was lovely, clean and quiet. The toiletries were a pleasant bonus as I love the Arran Aromatics range.

The cost to have breakfast is outrageous even at such a nice hotel. We kept our money and went to a local cafe instead.

Location

Lack of air conditioning

Really lovely.

All great but the tv didn't work

I liked that they provided a cot for the baby, even though he just slept in the big bed with us. The reception lent us a uk plug for free. The fridge was big enough for a few water and soda bottles. Nice and sizeable desk to work on a laptop. Very high ceiling, the room was nice and big. I liked the overall vibe of the room and the dark theme.

The floor is wooden so it creaks with every step and you can hear people walking around. The creaking is very loud. It was frustrating with a sleeping baby that naps during the day. I did not like the ceiling lights, it was a spotlight at the center of the room. The water temperature in the shower was not great, but it was fixed by a plumber later in our stay.

Central location, the main area of Glasgow was in walking distance and local transport. Bed was comfortable. Enjoyed having a fridge.

Nice hotel, spacious and comfortable room.

The room was a bit dark.

Overall it was all fine - not outstanding but decent.

Nothing.

Bed and pillows were super comfy

Nothing

As we had a very early flight it was wonderful to have breakfast bought to our room at 3.30am.

Lovely quirky feel

Restaurant was very average, staff didn't to like us for some reason. Linguine was small and not filling.

Excellent reception staff, went above and beyond to help us with directions, transport links and recommendations for nails!

Male bar staff was rude when I asked a meal plain....he tutted as if this was too much hassle. Also refused to sell alcohol to my daughter (aged 18) unfortunately we did not bring her ID so this kind of ruined the evening so we went elsewhere.

Staff were lovely and the location was great

Too hot, even with the fan. I had expected air conditioning. The room was quite small, and the art was questionable. I'd go as far as saying one piece was disturbing. We didn't think it was great value for money, but for it's central location, maybe we were expecting too much. We had expected something smaller and more boutique.

Great location, lovely clean room, welcoming and helpful reception staff, stayed at many Malmaison, never disappointed.

Returned for a nightcap, ordered 2 Irish coffee after asking the bar keeper if she new how to make one, she said of course and asked us to sit down, it looked like she googled it and brought 2 x latte with Bushmills, absolutely terrible, we did show her a picture and told her how to make one and she did offer to get her supervisor but we declined and went to bed. Please just say no, if you can't make a drink

Excellent boutique hotel, spacious rooms

Steep stairs to rooms, no lift to first floor. Tricky with multiple bags. Arrangements for parking with Q-Park several streets away down a steep hill. Concession system/QR code doesn't work

Central

Location was central to train station, parks and restaurants..

Specific to our room the view was not a wonder to behold

In a nice quiet location not far from any local attractions. The staff were very welcoming and pleasant.

The shower didn't work very well Breakfast wasn't the best

Good location and comfortable room

The room was very spacious & the bathroom too.

The location was above 10 minutes from the city centre. The breakfast was poor but the croissants were delicious

Staff were welcoming and friendly and happy to help

Lovely bar with friendly staff

Nothing

Lovely comfortable room.

Lovely staff, great location

Some cosmetic work needed (cracked sink and dirt from the aircon unit) but didn’t impact stay and overall great

Great location and well appointed rooms

Aircon unit in room too noisy

Comfortable bed and lovely stay overall.

Lovely building but decor was looking a bit tired

As above

Lovely large, luxurious room, spotlessly clean and fantastic tea and coffee selection. Everything we needed for a lovely stay in Glasgow.

It was a bit of a hike up hill to the hotel from the central station but it was worth it!

Booked at the last minute but the price was reasonable all things considered. Stunning room, really nicely decorated. Spacious bathroom. Only slight issue was there was no air con in the room which surprised me when you consider this is usually standard in budget hotels. No real complaints tho. Staff on reception were very friendly, helpful and accommodating. Location was brilliant. No onsite parking tho and the nearest car park is 10-15 minute walk away.

No air con in the room.

The water pressure for sink and shower wasn't very good.

Lovely old building in a quieter part of Glasgow than I usually stay I.

The window had to be opened by the manager. It was super hot and the room was stuffy and without help from staff the window would t have opened

Spacious room, comfortable beds, nice bathroom

No luggage holders so had to keep bags on floor - not ideal for elderly tr

Nice breakfast, we stayed for a gig and the gent on reception was very helpful on telling us how to get there today.

Modern styling Arran bathroom products

Bad lighting No coffee machine No robes Small room

Location

No view and it was very difficult to get the invoice.

Room was on the ground floor. Beautiful decor and bathroom. Bar and dining room are nice. Breakfast menu is exceptional.

Occupants of adjacent room kept banging their door going in and out. My room overlooked a small Carpark between the buildings, very noisy with reversing trucks and sound of recycling glass bins being filled or emptied late at night and early morning. With hindsight, I could have asked to be moved. Lighting in dining room is way to dark for breakfast service.

Great old building the staff were really helpful

Nowhere with light to have a drink or eat

Staff were great, super friendly and very helpful. Nice comfortable room. Nice bar and a good breakfast.

It doesn't have a gym or pool, however I knew that before booking.

Dinner was absolutely amazing, Compliments to the chef. Steak cooked to absolute perfection. Loved that Chromecast was available to in the rooms, a great touch.

The hotel was quite dark decor wise and lighting wise both in the room itself and throughout the corridors. Bathroom not as clean as would have liked. Black curly hairs on toilet (definitely not ours ), Residue of something on the surfaces next to the sink and the fridge didn't keep things cold at all. Breakfast wasn't great, Bacon overcooked as in brick hard, There was a male member of staff in the dining room who was busy setting tables, replenishing items, looking after coffee machine etc. He was extremely busy. However there were two female staff members in the dining room at the desk when we arrived. One asked our room number and showed us to a table and said to help ourselves to continental and someone would be over to take our hot food order soon. They then disappeared into the kitchen, and after waiting a ridiculously long time, the male member of staff came over to take our hot breakfast order. This poor chap was busy enough with what he was doing. Bless him. I went numerous times to try and catch the attention of one of the girls in the kitchen before he came over, but to no avail. They were in the kitchen ( as you look at it from the bar to the right hand side at the back ) eating. They only came out when they saw someone entering the dining room to go to the desk to attend to them. I truly felt bad for your male member of staff as he was literally doing everything, and them not so much. It wasn't very nice to see the female staff members treating a team member this way. Shortly after he had taken our hot breakfast order I think his shift had finished as I saw him with his coat on and leaving. Can you please let him know that we appreciated him and all he was doing to keep on top of things for the guests. Maybe someone should monitor this situation. Thank you Anne

Nice spacious room and pleasant staff

The suite was absolutely delightful. It was clean and spacious. The staff at the front desk were all lovely, on check-in, when I forgot my key card and at check-out! Breakfast was served in a gorgeous setting.