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Malmaison Hotel, Glasgow

278 W George St, Glasgow G2 4LL, Scotland (show on map)

Expert reviews

Lonely Planet review:

“This former church is a longtime favourite for its decadent decor and plush lines. Stylish rooms with mood lighting have a dark, brooding tone and opulent furnishings.”

Telegraph review:

“Nothing orthodox about this former Greek Orthodox Church, transformed into a stylish modern boutique hotel in a city centre location. There’s a lively lounge bar, excellent brasserie dining and a casual bar.”

Guest rating

This an aggregated customer review rating of Malmaison Hotel, Glasgow. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.3 out of 5.0

Ranked 9th in Glasgow

96£85$119¥12614C$92A$92HK$931S$157SFr111¥755kr981kr718kr927

What guests liked

All you need to know

Located on 278 West George Street in the Glasgow City center, this four-star establishment is the definition of luxury and hospitality. Malmaison Hotel is regarded as one of the best in the city due to its high-quality services rendered to guests staying in the hotel rooms. The hotel was converted from a church, and the design of the church is still evident in the architecture of the hotel. Malmaison Hotel blends perfectly the typical boutique style with the original church features to create an ambiance suitable for a comfortable stay. The atmosphere of the hotel is welcoming, and guests will feel at home by the friendliness of the staff working in the hotel.

The hotel offers luxury accommodation options such as deluxe club, club double rooms, and standard twin rooms. These room options are all fitted with standard amenities and services with a little extra in the special rooms. The hotel rooms are all furnished with modern décor and fitted with the most exquisite furniture used in hotels.

Amenities such as free Wi-Fi, a flat-screen TV with satellite channels and air conditioning. The private bathrooms feature thoughtful touches such as free toiletries and bathroom slippers. The bedroom features a comfy bed that is perfect for a good night’s rest after a long day and a pillow menu designed for comfort.

The hotel is located close to the city commercial and business district while George Square is 500 m away from Malmaison Hotel.

Enjoy the best of Glasgow from the rooms of Malmaison Hotel.

 

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Location

Recent guest reviews

3.5
Shawn

10 May 2025

Nice, but there are concerns with getting a good night of sleep

Great location, nicely building and rooms, great staff.

No temperature control in the room and it was hot. Poor light control (street light shine over the top of the curtains) and I was woken up to the sound of my neighbor watching TV and was able to hear it pretty clearly.

4.5
Honor

6 May 2025

The hotel is stunning and only 2 mins walk from our music venue. Perfect choice of hotel

The room was beautiful with the best rainfall shower! Breakfast was exceptional

We had to wait for a bartender but I took a wander to find someone.

3.5
Stuart

5 May 2025

Pleasant

The room

The location

4.0
Shingirai

4 May 2025

Very good

Loved our stay,staff very friendly and the food was amazing . Will definitely book again.

Nothing

4.5
Kairin

4 May 2025

I will return.

Central location, own restaurant, nice decor and very clean.

I thought the chicken dish I had for dinner was not very impressive for the price, but the wine was delicious.

3.5
Katie

30 April 2025

ok

it was comfortable

room and bathroom was tired and dark

4.5
Alison

30 April 2025

Very comfortable and friendly stay

Very comfortable. Everything was very clean and well looked after.

Nothing to say

4.5
John

29 April 2025

Fabulous

Clean, excellent staff

N/A

4.0
Helen

28 April 2025

Comfortable and generally enjoyable.

The staff i encountered, were all super friendly and helpful. The cocktails enjoyed by family and myself, were sublime. The room was very comfortable.

Call me old fashioned, but I used to love the Malmaison take home toiletries and the stocked minibar. Not a fan of refillable shower gel etc., Although staff were generally lovely, I felt an inconvenience, at breakfast. Maybe they were having a bad day.

4.0
Karen

28 April 2025

Very good

Central location was amazing . Bar was excellent and I like the free drink to save on house keeping

Pillows too soft

4.0
Matthew

28 April 2025

Very good

Nice big room.

No chef on the third day so no hot food at the bar. Or for breakfast. Very disappointing. Desk staff were amazing.

4.5
Peter

28 April 2025

Great location and good value

Great location, spacious room, nice bar

Nothing

4.5
Paul

27 April 2025

Very nice stay with friendly staff.

Staff member in the restaurant, Karolina, was brilliant.

4.0
Tristram

23 April 2025

Centrally located hotel, good value for money

The room was spaceous. Room service food was prompt and good value. Nice to have real coffee in bags as part of the room kit. We would happily stay there again. Friendly staff.

4.5
Ian

22 April 2025

Enjoyed my stay in a very clean and comfortable room can’t faultit

Very clean and though modern had a boutique feel

There was no complimentary water but I was told that the tap water is drinkable

3.5
Heather

21 April 2025

Convenient location for our trip to an event in Glasgow. Room was clean and worked for one night.

Convenient for our trip, near venue and restaurants

Room next to lift on ground floor, not much light, quite noisy.

4.5
Jon

21 April 2025

Fabulous

Good location Good quality

Rooms/ beds a bit small

4.5
Jon

21 April 2025

Great stay

Smart hotel, location worked really well for us as we were going to Kings Theatre and The Hydro. Very helpful staff. The offer/incentive to swap room clean on middle night for a complimentary drink was very good.

Bed a bit small, duvet big/heavy and clingy. No electric point beside bed ( I use a ventilatir) but hotel happily provided an extension cable

4.0
Louise

20 April 2025

Will be back

Great location ! Helpful friendly staff . Comfy bedding and towels and toiletries

No water in the room . Sink plug didn’t work so water wouldn’t drain . Told staff who made a note to get fixed so dealt with well

3.5
James

20 April 2025

Good clean comfy room great staff but the cooked breakfast was a big let down

The bedding , pillows and bed were excellent, staff were fantastic

No walk in shower in room , breakfast was not good cheap bacon , poached eggs were hard , the boiled eggs which come with toast to dip inside the eggs were hard yokes,

4.0
Jamie

19 April 2025

Ideal for a quieter city centre stay

Location , staff , design , facilities

Shower temperature defect

4.5
Rory

19 April 2025

Great location for gig at Hydro, lovely hotel with friendly staff

Great location, very clean and comfortable. Good sized room.

Room was quite warm overnight and couldn’t open the window due to street noise

4.0
Pauline

18 April 2025

Very good

Breakfast was lovely

4.5
Anne

18 April 2025

Fabulous

Kind, helpful, professional staff. Excellent breakfast. Comfy bed.

4.5
Charles

17 April 2025

very good

Room 553 was very nice had an upstairs (mezzanine level bedroom).

3.5
Malgorzata

13 April 2025

Was just ok

Location but still nice and quiet place without overwhelming crowds

Room very small even upgraded for a bigger room. Used stay in Malmaison often and was so excited to come back. Unfortunately didn't impress me.

4.5
Helen

13 April 2025

Short and sweet

Just a quick stay and didnt book breakfast but it was lovely. Girl on desk on arrival was very helpful but i didnt catch her name .

4.0
Foulds

11 April 2025

Good city centre option., Welcomed by, helpful staff.

Room comfortable and fine. Small inconvenience….outside room- narrow corridor busy with trolleys - next to service lift. Room service Dinner and good breakfast experience.

4.0
Matthew

11 April 2025

Pleasant stay. Receptionist manner on call was pretty poor and on hold for 20 minutes!

Breakfast was excellent and a room upgrade was appreciated upon arrival.

There was no staff on reception at arrival and I had to wait 10 minutes before anyone assisted. The receptionist did explain there was an incident and that's why he was away. Plus, I left an item in the room and when I called the hotel to ask if housekeeping had found it in the room, I was on hold for nearly 20 minutes getting through to reception and then was greeted by a snippy and very unhelpful person.

4.5
Neil

10 April 2025

Great staff and hotel

Good price and excellent location, staff very friendly and efficient. Will stay again

4.0
Gary

10 April 2025

Very good

Location, staff and helpfulness

The room was a little small for our liking as was the bed.

4.5
Jim

6 April 2025

Short but very comfortable.

Great location, good food, comfortable.

3.5
Deborah

3 April 2025

Pleasant

Good location, lovely staff

Rooms need updating

4.5
Fiona

30 March 2025

Great for overnight stay

Situated just a short walk to the City Centre so far enough away not to be disturbed by the usual city noise. Reception staff were first class both when checking in and out. Room was well appointed and the bed super comfy. Would happily stay again on a future overnight stay.

4.0
Jack

29 March 2025

Pleasant

Friendly staff, clean environment with great breakfast. However in the standard king room we stayed in there was no lamp/different lighting options. The room comprised of 3 bright LED spot lights in the ceiling and they played havoc with my eyes. A bed side lamp/dimming option would be good going forward.

4.0
Mark

26 March 2025

I’ll be coming back again…

The staff were excellent - particularly during the day when I was using the bar area. A few suggestions:- 1. The basin and toilet were positioned in such a way that I was too far away from the mirror in the bathroom and couldn’t really see properly when shaving. 2. The food was tasty. Not sure why you don’t serve peanuts or crisps in the bar.

4.0
Frank

23 March 2025

Very good

Quiet and comfortable

Could do with a refurbishment

4.0
James

19 March 2025

Very comfortable Stay

Very comfortable hotel conveniently located to central Glasgow. Breakfast was either continental or cooked fresh to order and was very good quality.

Not sure why all Glasgow Eateries insist on mood lighting so you can read the menus or see your food. Its breakfast not a date!! Turn the lights on.

3.5
Dave

17 March 2025

Not bad , but is looking tatty and tired.

Bed was comfortable and a good size, pillows also comfortable. I liked the mini bar although a pack of crispas was past it's use by date. The vending machine and umbrella rental were bot great ideas.

Toilet bowl had remnants of previous guest and there was a hair on the seat. the room was quite 'tired' and some areas were damaged and it really needs a refurbishment. Felt quite tired to look at.

4.5
Joyce

16 March 2025

Very comfortable luxurious stay at the hotel

Rooms big loved the bath loved the decor , very beautiful hotel

4.0
Vanessa

15 March 2025

really good and we would stay here again and recommend to others

The staff were great, really friendly, helpful and professional, the breakfast was exceptional. The building is beautiful.

The room was missing a few little things like water, slippers and the soaps / shower gels were not of a great quality, lets the otherwise great hotel down a little bit.

4.5
Kelly

15 March 2025

Great stay

Breakfast was excellent, staff were friendly and helpful

4.0
Charles

11 March 2025

Very pleasant stay and I would recommend the hotel to others.

We didn't have breakfast. We liked the offer to trade the room being cleaned for a drink at the bar. One or two things in the room didn't work as well as the might (the extractor fan in the bathroom and the towel rail). My wife liked the bed but I found the pillows too soft and thin.

Pillow choice. Bed felt a little short though that may be my imagination :-)

4.5
Stephen

10 March 2025

Great city centre hotel, staff excellent

Spacious rooms

No car parking on site

4.5
Jackie

10 March 2025

Fabulous

A beautiful building from the outside and quirky on the inside. Great bar area and lovely brasserie.

No bottled water in the room. Most hotels supply water in room. But apart from that it was good. The rooms are a little dark even with light.

3.5
Christopher

10 March 2025

Nice vibe great food but the room wasn’t anything special

Location was great, the hotel had a nice vibe

The room was very tired

4.0
Nigel

9 March 2025

Excellent staff and facilities

Great building and location

4.5
John

9 March 2025

Enjoyable, comfortable overnighter. Wouldn't hesitate to stay longer next time.

Great location, reception staff were very friendly but not in your face about it. Room was very comfortable, and it might not seem much but there was a bath! Will definitely be back.

Nothing comes to mind.

4.5
M

2 March 2025

Fabulous

Friendly welcome, the room was comfortable, , ensuite etc, room service was very reasonable.. The wifi and TV systems would benefit from updating.

4.5
Archie

23 February 2025

A great place to see in the New Year

Good location - for (longish) walks to Kelvingrove park, Town Centre etc. Bed excellent, Restaurant was good for a long holiday weekend

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Wine/champagne (additional charge)

General

  • - Room service
  • - Non-smoking rooms
  • - Family rooms
  • - Safety deposit box
  • - Car hire
  • - Non-smoking throughout
  • - Pet basket
  • - Pet bowls

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Fax/photocopying (additional charge)

Reception services

  • - 24-hour front desk
  • - Luggage storage

Outdoors

  • - Garden

Cleaning services

  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)
  • - Daily housekeeping

Miscellaneous

  • - Key access
  • - Key card access
  • - Fire extinguishers
Check availability 96£85$119¥12614C$92A$92HK$931S$157SFr111¥755kr981kr718kr927