Hotel Orto de’ Medici, Florence

A wonderful hotel - the staff were so friendly and helpful, the room excellent in every respect and the breakfast amazing. We hope we can return!

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Great location, only 15min walk to most of important locations, 5min walk to tram stop if further trip is required. Staff is really polite and super friendly. Breakfast is excellent. Will be recommending to all my friends.

Everything was great.

This is a great hotel. It is very conveniently located and, despite being close to the city center, is very quiet. The staff are super friendly and helpful. Upon arrival, we received a very good and unusually detailed explanation of the main attractions, sites, and dining options in the city.

The bartender later shared that the inner garden was once used by a young Michelangelo as a workshop or training ground. We looked this up online, and the information supported the story.

The breakfast was excellent - there was plenty of food to choose from, and everything was fresh and very tasty. We loved it and would definitely stay again!

Beautiful hotel, only a short walk from the main city centre. Room was light and airy with a big bed. We had a balcony looking west and the sunset was stunning.

Breakfast was good, with Gluten free items available. The garden room for breakfast was delightful.

Great location if arriving by train or flight, the T2 tram line runs from directly behind the hotel for both the train station and airport.

We didn't have any negative experiences here. A delightful hotel which we hope to return to.

Location and it was quiet.

This hotel was simply perfect the staff were all super friendly from the reception, bar, waitress’s, cleaners. Breakfast is amazing so much choice! Rooms lovely we had a great view of the garden and the bathroom and shower are big and shower is huge! Exceptionally clean, spotless! Location ideal 5/10 mins walk to all the main sites - simply perfect.

I took one mark off only because the mattress was quite hard but that’s a personal choice!

Good location for main sites and transport but still quiet. Balcony view from Superior room.

Poor soundproofing between rooms in Superior room

Large airy rooms , great service. We loved staying here!

The hotel was itself part of history - and beautifully appointed - and a short walk to central Florence and points of interest. The staff were very friendly, the rooms very comfortable, and the breakfast (included), added to a great start on my days

The location couldn't have been better. Very central, a short walk from all the sights, and right by the tram to the airport. The history of the hotel was fascinating, the room was cute, the bed very comfy and the TV had a good range of international and sports channels. The staff were so lovely, attentive and helpful, especially Estalyn at breakfast - she was fab! The breakfast each morning was yummy. Had a great time, and would definitely stay again.

Only complaint was wishing the bar was open longer in the evenings. The sliding glass shower door could also do with a stopper so it doesn't hit the wall when opened.

From entering the hotel to leaving the experience was primarily beyond expectation excellent.Temperature control within the room was a slight issue but cleanliness and all other aspects of ‘human’ service were fabulous.I will com again and recommend anyone I know to do so.

As mentioned; ability to temperature control the room would have been better …(too hot).

All the staff were so nice.

We enjoyed a large, clean room. I had to change rooms once because I booked late. Both rooms were great. Staff was very accommodating and friendly. Breakfast had a wide variety of food for every preference. I especially appreciated the cappuccino with oat milk and fresh fruit.

The hotel was very welcoming and a great location for our stay in Florence. We appreciated the included breakfast which was a nice assortment of American fare and italian specialties. The location was good for taxi access and close to where we had day tours to the Uffizi and Accademia. The room was small but quaint and had all the amenities that we needed for the trip.

Everything was to order. Hotel staff was friendly enough and we appreciated that they held our luggage while we were at a cooking class before our train reservation. Everything about the stay was wonderful.

It’s centrally located and easy to walk around. The staff was very friendly and helpful.

Na

The Hotel staff went beyond our expectations, an especial mention to Alazne, Judith & Francesco from the front desk, to the wonderful breakfast staff as well! We had a wonderful stay. We will come back when we return to Florence.

Great stay

Beautiful property! We stayed in 3 cities in our visit to Italy and this hotel is our favorite! There is so much counter space and the view from the balcony is gorgeous! We also enjoyed the breakfast! Food was really good and staff was attentive!

Staff were so nice and very clean place ,location is very good and they gave us a very nice big room free of charge although was not booked with same size.
Amazing hotel and nice fresh breakfast
Reception desk staff are great people.thanks to all of them.

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Beautiful building, clean, nice garden and dining room, good location - quiet but close to main sites, lovely staff, very helpful and friendly, nice to have a welcome drink on arrival, room clean and well maintained

The bed was quite hard but we asked for mattress toppers which helped, breakfast could have had more savoury options, there was a lot of cake but it was a bit dry

A really good hotel with a strong historical background.

The staff were very friendly and helpful; the breakfast is superb - if you've overdone it the night before, you can help yourself to a Bloody Mary; if you want to prolong the party, why not put prosecco on your cornflakes?

We could not find a spare blanket

Great location delicious breakfast lovely facilities

Room keepers did a great job in keeping our hotel room tidy and replenishing amenities.
The room is spacious and its convenient layout made the stay comfortable.
Breakfast service staff and bartender were attentive and courteous.

It was clean and beautiful!

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The room was very large. It overlooked a beautiful, small garden. The bathroom, closet, and entire room was so much larger than expected. I would highly recommend this hotel to anyone coming to Florence.

There’s nothing that could have been better. The location was excellent. I was impressed by how close it was to everything but how quiet it was. We would certainly stay here again.