Expert reviews
“This three-star hotel in San Marco redefines elegance with its majestic ceilings, chic oyster-grey colour scheme and contemporary furnishings, offset to perfection by the historic palazzo in which it languishes.”
What guests liked
- Friendly staff
- Clean rooms
- Great breakfast
- Boutique style
- Comfortable beds
- Central location
All you need to know
This fine four-star hospitality haven is located on 30 San Marco Via San Gallo in the famous Santissima Annunziata district of the city. The hotel offers posh and lush accommodation options for visitors in the city while the excellent location of the hotel premises makes it the perfect departure spot for tourists looking to get the best Florence adventure. Famous and notable places of interest such as the Ponte Vecchio are located within a 20-minute walk away from the hotel. The famous Duomo is located a 10-minute walk away from the hotel.
The hotel is also located close to some of the city’s busiest transportation system; the widely used Santa Maria Novella Train Station is just 1 km away from the hotel’s front door.
The hotel rooms are spacious and well-ventilated and provided with adequate lighting necessary for a comfortable stay. The Hotel Orto de’ Medici guarantees a satisfying stay within the hotel with its elegant rooms and latest hospitality facilities.
The rooms feature modern amenities such as free Wi-Fi for high-speed internet access, a flat-screen TV with cable channels and air conditioning. The private bathroom includes conveniences such as a hairdryer, bathroom slippers, and bathrobes. Some of the rooms in the hotel offer a view of medieval roofs or the beautiful garden. The hotel rooms come with a well-stocked minibar which has the best drinks and cocktails available to guests.
Guests can make use of the lounge which has antique furniture that is both exquisite and relaxing.
Hotel deals & lowest price guarantee
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Location
Recent guest reviews
7 November 2024
This is a lovely well located hotel with great service at a good price point.
We loved this hotel! It seemed a very good value. We had a triple room, I think, that was very spacious. Loved the big window, even without a view, and high ceilings. Great shower! Great location, walkable to all sites without being in the crowd crush. The breakfast was wonderful, serve yourself buffet that included fruit,pastries, hot items, dry cereal, meats and cheese, bread and pancakes to toast, yoghurt,etc, and a nice bright indoor/0utdoor breakfast room. Good communication and recommendations before our stay. Staff super nice at desk and in breakfast room. It even has a little history. Highly recommend!
Stronger less sweet coffee maybe.
24 October 2024
Fabulous
Staff was very friendly
13 October 2024
Exceptional
We enjoyed our stay at this charming hotel. It's conveniently located within a 10-15 minute walk of the train station and major attractions. The check-in process was smooth, and the staff were very friendly. We enjoyed the delicious breakfast and the hotel's beautiful historic garden. Overall, it was a wonderful experience!
9 October 2024
Amazing stay in a historic and incredible building
The building is beautiful and historic, it was an important part of the renaissance art movement and to be there is simply amazing. Its staff is very nice and the breakfast has a lot of variety and is delicious.
Is not prepared for support you if unexpected rains make you wet. We had a full day rain and we arrive absolutely wet and the hotel just has an iron to dry clothes. It was part of the adventure and for sure is an anecdote but be prepare just in case.
2 October 2024
Nice hotel in a good location with amazing staff
The staff was so nice and friendly. The hotel is centrally located. The breakfast was really good as well.
23 September 2024
Exceptional
The room was spacious and the staff was wonderful
no complaints
22 September 2024
Fabulous
Breakfast is good in a nice and light breakfast room. Some prepared fruit salad would be nice instead of plain banananes and apples for self-service.
18 September 2024
More than we could have hoped for
Staff was super friendly and helpful. The room was very well appointed with an incredibly comfortable bed. The breakfast was the best we’ve had in 8 trips to Europe with over 20 weeks and 7 countries
Nothing
16 September 2024
Beautiful and well located hotel with great service
Upon arrival, the kids were offered some water ice cream to cool down in the heat. The staff was also able to tell us very precisely where and how we could store our luggage at the train station. All in a well located hotel in a very beautiful building.
11 September 2024
Super and most enjoyable
Breakfast was delicious with a variety of fresh items to choose from. The staff were very accommodating always pleasant sharing conversations with us made for a better experience. They are all very personable and look forward to seeing them when we return to Florence.
N/A
9 September 2024
Fabulous
The building is beautiful. The interior archway is lovely, as well as the garden. The room and bathroom were both very spacious and clean. The TV also includes a lot of channels.
The breakfast options were quite limited, in the sense that there were not many vegetables to choose from, only tomatoes (no cucumbers, olives etc.), and the bacon was quite dry. The upside: there is a large variety of desserts. If the room is on the ground floor, close to the garden, there are a lot of mosquitoes, so you can't open the windows.
29 August 2024
Fabulous
The breakfast was varied and great. The location of the hotel allowed us to walk and not use public transport at all. Staff was very kind.
27 August 2024
Jean
Lovely hotel in a good position to explore Florence. Plenty of choice for breakfast. Staff on reception very friendly & professional. Would stay again.
Pillows a bit hard
26 August 2024
Our stay was perfect. Very good indeed
Very nice room, very comfortable, very friendly staff, our stay was perfect.
25 August 2024
Very good
The staff. The convenience/location.
The beds were abut uncomfortable.
23 August 2024
Exceptional
Staff super friendly and nothing was ever a trouble
23 August 2024
Excellent staff at reception
Noisy from other hotel guests
18 August 2024
Great hotel & would definitely rebook.
Great location, good size rooms & bathrooms. The staff was amazing, very friendly caring & could do enough to help out.
Nothing that we didn’t strongly dislike but breakfast could be a little more extended with avocados, kimchi & a little more proteins.
17 August 2024
Fabulous
Lovely staff, great location and lovely facilities
13 August 2024
Fabulous
The staff is exceptional! Everyone is very nice and will help with anything you need. The location is perfect because you are out of the main area with all the tourists and the breakfast was great!
13 August 2024
Firenze highlights
The style, the interior-very nice. Impressing breakfast. Real american style fresh orange juice. The view from the balcony. Effective airconditioning - even in +39°C
The 10 minute walk to the cathedral was a long 10 minute
12 August 2024
Very enjoyable stay, felt very welcomed with welcome drinks and complimentary ice blocks.
Daily breakfast with friendly staff, good beds, peaceful courtyard and complimentary ice blocks!
Slow wifi, small TV however this did not impact the overall experience which was very pleasant.
7 August 2024
Great location friendly staff. Don’t book a basic room.
Friendly staff. Clean and great location..
Don’t book a basic room. The window looks out onto a fire escape in an enclosed chimney. Very little natural light. No warning given when you book.
4 August 2024
Perfect for family
Everything! We had the suite garden view and it was perfect for the 4 of us. We had enough space in the room. It was quiet. The personal is excellent, super nice. Small garden but for Florence it is exceptional. The localisation is perfect as well, close to duomo and plenty of restaurants near by. Breakfast is excellent. We appreciated the valet option that allow you to park the car in front of the hotel for you to leave the luggage and then someone bring the car to a parking nearby. For one night and the valet we paid 40€.
Nothing. We already want to come back there for more than 1 night
1 August 2024
The cleanliness, great location, wonderful breakfast and friendly staff made for a great 2 night stay!
This property is beautiful! It’s very close to the city center so we walked to the Duomo in about 7-8 min., to the Ponte Vecchio in about 12-15 I think and the fake David statue was on the way to that. It’s a very cute place, breakfast was a wonderful spread and included in our stay - I loved we ate on a patio area overlooking the garden. The a/c was great as well which I know isn’t always the case.
The room was quite small, basically enough room to walk to your side of the bed and the foot of the bed on the path to the bathroom, but this didn’t bother us because we weren’t in the room much. There was a decent entryway where we kept our luggage so at least that was out of the way. The bed wasn’t very soft, it was definitely a firm mattress which wasn’t my husband and my favorite, but all the other pros outweighed these 2 things for us.
31 July 2024
Perfect holiday spot
Perfect location and very comfortable. Great breakfast and super staff.
Nothing!
27 July 2024
The hotel was very elegant and in a great location - we would stay again and recommend to others
The hotel is in an excellent location - 10-15 minute walk from the Duomo. Breakfast offered a great selection and it was in a pretty room. The staff were incredibly friendly and helpful. When we stayed there were free ice lollies available in reception and we received a welcome drink which we though was a nice touch. The AC also worked well which was greatly appreciated in July!
The standard room was on the small side but it offered everything that we needed for a 3 night stay so it wouldn't put me off staying here again.
25 July 2024
Excellent
Staff was extremely polite and helpful.
24 July 2024
Hotel Orto de Medici is a must place to stay with excellent staff, a great location and very clean and modern rooms. The
Beautiful setting, clean, nice rooms, staff was very helpful. Great location. I liked the popsicles too!
22 July 2024
Lovely hotel, outstanding staff.
Our room was lovely with a beautiful balcony. The staff were the most knowledgeable and helpful of all the hotels we stayed in our six weeks in Italy. Also the best presented.
The breakfast options were quite limited.
21 July 2024
Exceptional
Perfect location, breakfast was delicious. All staff were exceptionally helpful and kind. Room was large
Nothing
21 July 2024
Fabulous
Excellent and warm and helpful staff
13 July 2024
Lovely hotel close to the city centre, easy reach of the sights
Well located just away from centre of the city. Easy walk to the main sights. Hotel clean, calm and welcoming. Breakfast buffet style- wide range of options and very tasty. Room good size for the centre of the city, very clean and cleaned every day to excellent standard . We had two single beds which were very close together. Beds not very comfortable unfortunately,staff happy to give us extra pillows . Staff were friendly and welcoming
The bed was not very comfortable for me
12 July 2024
we enjoy the stay in this hotel and will be back for sure.
breakfast is great! room is clean, and location is nice, about 15 minutes walk to the center of Florence or the train station.
7 July 2024
Amazing hotel, breakfast and outside terrace
Amazing staff, fantastic terrace for drinks before dinner and breakfast, amazing breakfast!!, great location, all of the mod cons you could want, could log into my own Disney plus and Netflix accounts with their TV - we loved it. They also offered free popsicles / ice lollies at all times, which were amazing after a few hours out in the hot sun!
Not an issue but a lot of upscale hotels are now putting Nespresso machines in their rooms and a few pods - I think would add another benefit to the hotel rooms.
5 July 2024
Beautiful buiilding and grounds with a first rate staff.
Breakfast was great!
The elevator is a typically small European one. My wife is claustrophobic and wouldn't think of going in it. That meant the stairs, which were formidable.
4 July 2024
Wonderful!
incredible breakfast in a beautiful room. We were greeted with a bottle of Champagne and snacks, we really felt like a valued guest here. The front desk staff was beyond friendly and helpful.
Wifi was difficult to connect to.
26 June 2024
Beautiful, comfortable hotel in a great location
The location was great. The bedroom was both comfortable and had a beautiful view over the garden. There was a very good breakfast and the staff were very friendly
Nothing
23 June 2024
Fabulous
Superb location, nice room with great space and excellent breakfest. The receptionist was very friendly and helpful. They have free of charge cute and tasty Popsicles for chilling in the hot weater.
For that price I would expect complementary mineral water for the guest in the room.
16 June 2024
Fabulous
Very comfortable and close to all the attractions. Welcoming staff. Had a lovely stay
10 June 2024
Great experience - exceptional staff and wonderful location.
The property was in a great location and extremely clean. Staff were fantastic particularly at breakfast time. Even though the standard (base) room was very small the bathroom was a good size and updates. I would highly recommend
Nothing - it was a great hotel - rooms a little small but overall fantastic.
9 June 2024
Florence was amazing. Definitely return.
Good location
3 June 2024
Fabulous
Location
31 May 2024
This is a real find and central to all museums and churches and good restaurants
Beautiful and quiet
24 May 2024
Stay was too short. Next time we will be staying for a longer duration.
Breakfast was a fantastic way to start your day. Everything was great. Would stay again if opportunity arises.
14 May 2024
Wonderful place to stay in Florence
Great rooms and breakfast. Surrounded by history on the property.
A little farther from the main sites but still walkable
12 May 2024
Exceptional
Friendly staff
8 May 2024
we had a pleasant, fun and absolutely satisfying stay
hotel interiors and design was very classy and modern, airy and clean at all times, staff was very accomodating, cheerful and have very excellent customer service, special mention to ms judith at the front desk, breakfast choices of food was just right but can be improved by adding a little more, special mention to the lady in-charge, she made sure we had everything we asked for, had a very pleasant stay here. we forgot some personal belongings in the hotel but when i emailed, staff were quick to respond and arrange for how we can retrieve our items
none that i cold think of
6 May 2024
Stepping into Hotel Orto de Medici is like embarking on a journey through time, where every corner holds a piece of Flor
Hotel Orto de Medici is a delightful find near Florence's key attractions. Conveniently close to the train station, its charm captivates. The staff is exceptionally courteous, always ready to offer helpful advice. The hotel manager pleasantly surprised us with a room upgrade, ensuring a memorable stay. The food is tasty and also includes all options for those with allergies. We'll certainly return to this exceptional gem.
If you use hair conditioner or love to greet the morning in a dressing gown, remember to bring these with you. In the room, you will find beautifully scented soaps, slippers, shampoo, shower gel, and body lotion. The lack of a wardrobe in the room isn't much of an issue as there are always hangers and shelves for suitcases available. Coffee enthusiasts should visit local cafes, as the coffee served at the hotel breakfast isn't the Italian delicacy we adore.
Hotel facilities
Business facilities
- - Meeting/banquet facilities (additional charge)
- - Fax/photocopying (additional charge)
Reception services
- - 24-hour front desk
- - Express check-in/check-out
- - Tour desk
- - Luggage storage
- - Concierge service
Outdoors
- - Garden
- - Terrace
- - Sun terrace
- - Outdoor furniture
General
- - Non-smoking rooms
- - Facilities for disabled guests
- - Family rooms
- - Lift
- - Safety deposit box
- - Soundproof rooms
- - Heating
- - Allergy-free room
- - Non-smoking throughout
- - Air conditioning
- - Shared lounge/TV area
Cleaning services
- - Laundry (additional charge)
- - Dry cleaning (additional charge)
- - Ironing service
- - Daily housekeeping
Food & Drink
- - Breakfast in the room
- - Special diet menus (on request)
- - Wine/champagne (additional charge)
- - Fruits (additional charge)
Parking
- - Parking garage
Accessibility
- - Wheelchair accessible
Activities
- - Walking tours (additional charge)
- - Bike tours (additional charge)
- - Happy hour (additional charge)
- - Tour or class about local culture (additional charge)
- - Cooking class (additional charge)
- - Bicycle rental (additional charge)
Miscellaneous
- - Key access
- - Security alarm
- - Smoke alarms
- - Fire extinguishers
- - Access to health care professionals
- - Thermometers for guests provided by property
- - Face masks for guests available
8 November 2024
Lovely hotel with excellent staff