The Balmoral Hotel, Edinburgh

I love the Balmoral. It has become a home away from home. The staff are amazing and extremely accommodating. They go above and beyond.

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Absolutely amazingly everything

That i couldn't stay longer then I payed for

Breakfast. Location

Gym

Everything was perfect

Nothing

The Balmoral is located right in the heart of Edinburgh city centre, walking distance to the new shopping mall, St Andrew's Square and George Street. The room was exceptionally clean and very spacious. The bed was very comfortable. We didn't have breakfast included in our rate but decided to attend and pay. The breakfast was out of this world, with so many options to choose from. It was like a 3 course meal, I didn't need to eat again until dinner. The staff were polite and attentive, responding very efficiently to any queries or requests.

Everything. The opulence, facilities, room, staff, food, pool and spa. Everything was just amazing. The smell in the lobby was out of this world.

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Very convenient location

The staff were wonderful made you feel at home they looked after us in all departments from start to finish food was excellent and the history of the place was amazing will be back great hospitality thank you again

Nothing

everything was fantastic

nothing

There is simply nothing not to like. Pure perfect

Absolutely nothing

evry thing was fantastic

nothing

This beautiful hotel is in a prime location with all attractions in easy reach

NOTHING!!

Everything! Location was great, staff were so friendly and helpful. The room was probably the cleanest Ive ever stayed in. Spa facilities were dreamy and the food in the brasserie was phenomenal! Drinks were delicious and one of the nicest hotels buffet breakfast bars I have ever seen!

The Number One restaurant where I had hoped to eat was closed for yearly maintenance, but that’s okay. It just gives us another reason to go back and stay at The Balmoral Hotel again.

The staff were exceptional, the rooms were classy and well equipped. The location was superb.

The small bar next to reception was beautiful and in keeping with the style of the hotel, however it was just solely a whiskey bar, the other bar in hotel was a bit too modern and loud for my liking. But that's just for me, still amazing hotel.

Awesome location

Everything

My stay at The Balmoral was nothing short of exceptional from the moment we arrived. Having grown up in Perthshire and now living in Sydney, this was a hotel I had always hoped to experience, and it exceeded every expectation. We were there to celebrate my partner’s 50th birthday, which made the stay even more special. On returning to our room on the second day, we were delighted to find a bottle of champagne waiting for us from the hotel to mark the occasion. These thoughtful personal touches, along with the evening turndown service, truly elevated the level of care and attention throughout our stay. We stayed in Room 420, a beautiful corner room offering spectacular views of Arthur’s Seat, Princes Street, and of course Edinburgh Castle. The outlook was breathtaking and added to the sense of occasion. Dinner on our first night was at Number One, and from start to finish the experience was flawless. The food, service, and atmosphere were all outstanding. Having stayed in many five‑star hotels around the world, I can confidently say that The Balmoral lives up to its reputation — and then some. Nothing was ever too much trouble for the staff, and the building itself, rich in history, dominates the Edinburgh skyline with timeless elegance. Quite simply, The Balmoral truly is number one.

Nothing the hotel and staff were impeccable

Everything

One of the top hotels I have ever stayed! During Christmas time, to stay at Balmoral is the best decision - the magic of Christmas everywhere! Very clean, very fashionable, very noble and very luxurious. Best experience and absolutely different perspective to Edinburgh. Thank you!

All was good!!! Nothing negative to mention

The fabulous building, location and staff, breakfast was also special.

Everything was fine

Excellent location and given an executive room looking onto the court yard. Great facilities and staff go above and beyond. Recommend the Prince Bar for amazing cocktails. On the door step of excellent shops and Waverley Train Station.

Nothing could be improved

Location was ideal Food was delicious Drink were excellent

Pool was very busy We were told the changing rooms were closed and they were open We were not told the whisky bar was closed or the other restaurant Number one was closed when we booked

Staff were great, friendly and attentive

Good size of rooms, great Resturants

Location great staff so quiet and calm inside hotel can't wait to go back

Perfect location for us as we came from Newcastle by train

What’s not to like it was perfect

Excellent location, bars and galleries were lovely. Staff were very friendly and decor amazing. Food at breakfast was nice.

Bed was quite hard.

Professional, welcoming, good atmosphere, ideal environment for unwinding! I'm a person of few words...when it's good, it's good.

There was nothing not to like.

The room was great as were the staff

One of the lifts was out of order for the duration of my visit - not great!

Perfect stay for Xmas. Xmas dinner in No 1 was superb

It was pricey - probably because we were there over Xmas. However, it was such a lovely break.

Beautiful exceptional a once in a lifetime experience

Nothing

Class

Nothing stunning

Clean Very christmassy has a charm

I feel like for a five star it could do better

Absolutely amazing! We’ve stayed in a good number of 5 Star hotels & the Balmoral is the best by far! Breakfasts are exceptional. This was our 3rd stay at your hotel. 😀

This can’t be helped……arriving by car it’s often difficult to stop outside the hotel.

We stayed at the Balmoral Hotel to celebrate our engagement and everything was amazing - the staff, the room, the spa, and the fabulous dinner at the Number One restaurant. The only thing I can't comment on is breakfast as we didn't try it

If you want to go to Edinburgh, you should stay here.

Perfectly located right in the heart of the city. However once you are in the hotel, you hear nothing of the city as it is so peaceful. Polite staff and a good breakfast selection.

Pillows were a bit soft for my liking.

Everything

Nothing

Breakfast was excellent lots of variety of the best quality food

There was nothing we didn’t like

Great location, wonderful building and 5* service

Nothing

Perfect location, right in the centre of the city

The most beautiful, traditional building

Very central and right next to the train station. The spa was very pleasant on a wet afternoon. The Christmas decorations looked lovely.

Everything was exceptional. The cleanest hotel we have ever seen. The breakfast was to die for. The staff, doorman, reception, food & beverages, all of them were extremely friendly, professional & helpful.

Nothing.

Beautiful hotel Staff exceptional Central location

Room Service!

Price haha

Beautiful hotel and location excellent

Honestly can't fault anything. View from window wasn't the best but we didn't go to the hotel to look out the window

Our experience at this hotel was outstanding. The location is perfect, within easy reach of everything. The staff deliver service that is both warm and highly professional. The food is consistently excellent, and the rooms are spacious, nicely decorated and beautifully maintained. The exclusive, personalised service made our stay unforgettable. We will definitely return.

Old world feel. But the staff just make it

Aircon

Everything at the hotel was excellent quality. The staff were incredible and very friendly and helpful. Nothing was too much bother. We loved the room being turned down each night with slippers, water and face cream. Bar Prince had a great vibe. Breakfast was great quality produce. Palm court was DIVINE! Fabulous!!! The concierge met us from the train station. He was super helpful and professional.

The room was excellent pics of James bond in toilet as he has a connection to the hotel food fantastic staff very friendly and helpful they pay attention to detail loved the teddy turn down beautiful hotel I would definitely stay here again location also perfect

Nothing

Outstanding on all levels!

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Friendly staff Nice service and facilities Location

Bar closing early and we didn't have anywhere to go have a drink