Excelsior Hotel, Dubrovnik

Ul. Frana Supila 12, 20000, Dubrovnik, Croatia (show on map)

Expert reviews

New York Times review:

“Reopened in May 2017 after an extensive renovation, the iconic 104-year-old Excelsior has 158 rooms and suites, all redesigned with king beds, soft color tones and light oak floors. A new restaurant, Sensus, serves elevated Croatian and Continental fare, with an emphasis on seafood. What hasn’t changed: the stunning views of Old Town.”

Shortlisted in New York Times’ 36 Hours in Dubrovnik, Croatia.

Telegraph review:

“A historic five-star hotel, with fantastic views of Dubrovnik’s medieval walls rising from the sea. It has 158 contemporary rooms, a stone-paved bathing area, a spa with an indoor pool, three restaurants (including romantic waterside tables at Prora) and a snazzy lounge-bar.”

Guest rating

This an aggregated customer review rating of Excelsior Hotel, Dubrovnik. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.6 out of 5.0

Ranked 5th in Dubrovnik


What guests liked

All you need to know

This five-star hotel is located on 12 Frana Supila in the district of Ploce. The hotel offers guests accommodation options in a good neighborhood with the best amenities and facilities. Guests can expect a friendly welcome and reception from staff in the hotel. The hotel is located in an excellent location where it provides guests a nearness to some of the city’s most beautiful and famous places. The highly famous Old Town is located just a 5-minute walk away from the hotel. The hotel itself is regarded as a landmark building, adding more beauty to the already stunning city skyline.

The hotel offers stylish rooms with modern decors and warm colors that make them elegant. The hotel rooms are well-furnished with the most beautiful furniture and neatly arranged to make guests feel at home. Amenities such as free Wi-Fi to ensure guests stay connected to the rest of the world, a flat-screen pay-TV, air-conditioning and a minibar. The rooms also feature a private bathroom where several thoughtful additions such as bathroom slippers and bathrobes are available. The rooms also feature original artwork by renowned Croatian artists.

Several rooms in the hotel offer a commanding view of the Adriatic Sea.

The hotel offers an extensive luxury spa where guests can enjoy the best of body treatment. The hotel also has its private beach where guests can relax and have a good time.

The hotel’s restaurant offers Mediterranean cuisines served exquisitely in a stylish setting.

Excelsior Hotel is the perfect place to enjoy the thrills of the city.


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Recent guest reviews


18 October 2023

A fantastic location for a mini break ; welcoming staff, superb location and excellent facilities.

Excellent location close to old town and perfect location to enjoy a swim in the sea . Lovely outdoor terrace for breakfast and lovely piano bar too!



16 October 2023

The place to stay in Dubrovnik

Location, room, attentive and profesional staff, hotel beach, decoration of the hotel and room with many new classics (Gubi, Vitra ..), breakfast selection and location, quietness, Is the place to stay in Dubrobnik, best view

THe bathroom, need an update and didn´t worked well. Does not fit with the charming decor of the room


14 October 2023

Out of this world xxx

The staff superb everywhere. Location fab. There is not one thing we could fault with this hotel. Can’t wait to return next May

Nothing at all. This hotel is total perfection


10 October 2023

Loved it and would strongly recommend

Location away from the busier northern side just 5 mins away from the old town southern gate, also loved the sea access.

Main restaurant was expensive but food was pretty bland


9 October 2023

Love it!

Breakfast was lovely. Our room was large and very comfortable. The pool and spa facilities were amazing. The distance to Old Town - a good and easy walk. The staff were always very cheery and helpful!! Nothing was a problem.



8 October 2023

Would like to come again

Good access to the old city and high facilities of hotel

Meals are normal


5 October 2023

Breathtaking views and crystal clear water

I loved the beach and spa area, and the possibility to move between the two. The room was clean and comfortable, and the staff was very attentive. And of course the location, which is unmatched!

The balcony was a bit small. Would have liked to be able to lounge on the balcony. The hot food at breakfast were a little slow. Would have preferred to pick up eggs and bacon together with the cold food.


5 October 2023

My second stay and hopefully not my last xx

The breakfast was such a treat every morning, the chef cooks for you individually, how good it that!

WiFi doesn't work outside


1 October 2023


EVERYTHING!!!!!!! Incredible facilities, location, staff

Couldn’t stay longer


27 September 2023

Excellent Vacation

Hotel was amazing, best views. Location was perfect. Very close to old town and lots of restaurants. Transportation was available using uber or other apps, or by letting front desk know you needed a taxi.


24 September 2023

Fantastic hotel with great service in an awesome location

Awesome Location. Super hotel, service. Great with the direct access to the ocean for a swim, nice spa and not at least the short 7-8 mins walk into Dubrovnik Old town. We also loved the view from the terrace and breakfast area over the ocean and to the town.

Would be great, with an 'easier' access into the ocean for everyone to get comfortable. That part is not so kids friendly.


24 September 2023

Beautiful hotel. One of the best we’ve stayed in.

The hotel was so well positioned near the old Town whilst also being on the shoreline. We stayed in a Villa Odak room. Very elegant, very clean, very big. We loved it!!

If there was one thing we didn’t like it was just that at mealtimes (breakfast really) we had to keep out curtains closed as guests who were eating at the edge of the restaurant terrace were just outside our room - a handshake away! Thought some of the communal areas seemed quiet and a little soulless.


22 September 2023




19 September 2023

It was very good overall but slightly overpriced

Both breakfast and location very satisfactory


18 September 2023


Amazing hotel, friendly staff. Great location


18 September 2023

Amazing Hotel - Beautifully Appointed with Attentive Staff

The whole hotel was amazing! Our room was upgraded and it was incredible! Beautiful ocean view and rooms had everything. The ocean area with sun beds was the perfect area to unwind. Every single staff member was great.

That we had to leave!


18 September 2023

Worth every penny.

Gorgeous facility and perfect location to walk into old Dubrovnik.

Can’t think of anything I didn’t like.


17 September 2023


True luxury in every way.


9 September 2023

Great location , friendly people.

A perfect location, just 500 metres walk to the wall city of Dubrovnik. The staff were very pleasant and helpful, breakfast was more than adequate.

The stale smell of cigarettes in our room, no amount of air freshener would clear it.


6 September 2023

Excellent 3 night stay in lovely modern stylish hotel, just a short stroll from beautiful Dubrovnik.

Perfect view of Dubrovnik Easy walk to Old Town [10mins] Breakfast was every choice and more. No extra charges for cooked menu. Very friendly staff, and everyone spoke perfect English

No complaints at all, if I was looking for a tiny mistake there was no soap in the dispenser by the sink!


5 September 2023


breakfast was excellent room was perfect location is super love the waterfront staff was very helpful


2 September 2023

Great stay but a few points could be improved

Great hotel - perfect location

Housekeeping could be better especially the turn down service. Gym should be called a “gym” - it’s pathetic for this kind of hotel


2 September 2023


Best location in Dubrovnik, right on the Sea and 3 min walk to the beach and old city, the indoor & ourdoor pool was great, the breakfast was excellent, the only negative was the Pool service, the guys were slow and as the day went on, the pool area was littered with papers, food, empty cups etc.

Pool service was Poor, the staff didint clean the area during the day.


31 August 2023

Stunning hotel in a perfect location.

Stunning location - minutes walk from Old Town. The views are insane. Beautiful rooms and facilities. Staff were extremely accommodating and helpful.

Could do with more waiting staff at beach level. Took a while to order a drink or lunch.


27 August 2023

Totally relaxing in understated luxury.

Exceptionally good staff, attentive, friendly, helpful. Good choice of restaurants. Lots of water access, terraces and never felt crowded. Easy walk into the city, but quiet at the same time.

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar


  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Barber/beauty shop
  • - Lift
  • - Safety deposit box
  • - Car hire
  • - Heating
  • - Non-smoking throughout
  • - Air conditioning
  • - Shuttle service (additional charge)
  • - Airport shuttle (additional charge)

Business facilities

  • - Meeting/banquet facilities
  • - Business centre
  • - Fax/photocopying

Reception services

  • - 24-hour front desk
  • - Currency exchange
  • - Tour desk
  • - Luggage storage
  • - ATM/cash machine on site
  • - Concierge service


  • - Sauna
  • - Fitness centre
  • - Spa and wellness centre
  • - Massage (additional charge)
  • - Hot tub/Jacuzzi
  • - Indoor pool
  • - Indoor pool (all year)
  • - Beachfront
  • - Beach


  • - Terrace

Entertainment and family services

  • - Babysitting/child services (additional charge)

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)

Pool and wellness

  • - Swimming pool
  • - Swimming Pool


  • - Breakfast takeaway containers
  • - Access to health care professionals
  • - Thermometers for guests provided by property
  • - Face masks for guests available
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