Kompas Hotel, Dubrovnik

Location was perfect, room very comfortable and excellent breakfast choices.

Children playing ball games in the pool when clearly not allowed and no one enforcing the rules.

Good rooms

Breakfast is not great wifi is slow

Besides the good location, right next to the beach, it has great services and facilities, including diversified breakfast, spa, gym, pool, etc. Also, the seaview from the hotel is amazing.

The location, the room and the service were all very good. The view and access to the beach is fantastic. Nice food and drink options within walking distance of the hotel.

Some the waiting staff in the restaurant were quite grumpy. There is not enough sunbeds for the hotel, if you're not down there by 8am you wont have a space. The wifi doesn't work.

Impressive Lobby with breathtaking views. Very nice and clean rooms.

The evening buffet.

Very clean, room and view were fabulous . The little touches, such as the bottle of wine, vase of flowers and chocolates left every day in our room. Spa experience was brilliant.

Need more bar staff as it was busy. The staff member, when checking out of the hotel during the night, was not the most pleasant . Didn't even acknowledge us when we got up to leave the hotel. It's supposed to be 24-hour reception service. This was definitely not a professional manner in which we were treated.

Everything !

Where the dedicated beach was , and to have access to towels on the beach

Beautiful hotel - everything was perfect. The breakfast was healthy and delicious - stunning pool with lovely sunbeds and a view of the beach! Can’t recommend enough

Nothing

Great location right on the Lapad promenade. Beautiful hotel with all the updates you’d need to have a luxurious stay. The outdoor pool area is gorgeous and the breakfast is amazing! One of our favorite hotels in all of Dubrovnik.

Everything

N/a

The hotel is right on Sunset Beach with great views of the Lapad bay . It is well designed, very clean and well maintained. Their service and staff are exceptional. We stay here every time we come to Dubrovnik and it never disappoints.

Nothing to do with the hotel but the public beach adjacent to the hotel doesn’t have the amenities it used to have after the beach bar shut down.

Excellent rooms, beds and we loved the roof top bar. Well worth a cocktail

Food was only okay

Staff in the food area were not at all friendly

Staff so nice in the main restaurant and rooms extremely comfortable

Pool bar menu very limited for children and pool bar staff not very friendly and under staffed at lunch

The whole ambience of the hotel and the excellent reception / bar. Swimming pool plus restaurant.

The evening buffet was disappointing with a low quality small choice.

Beautiful location overlooking the bay. Close to the beach, bars and restaurants and a short taxi/bus ride away from the Old Town. Bedroom was clean and bed very comfortable. Pool area was spotless and had a lovely view out over the sea.

Breakfast buffet was fine, could do with more hot breakfast options. Difficult to secure sun loungers by the pool, could definitely do with more.

Amazing location beautiful hotel Great food friendly staff

Nothing !!!

Hotel Kompass was the perfect place to stay. It was away from the hustle and bustle of Old Town, but also close enough. There was a bus you could catch into Old Town a short stroll away or if you have a car they park it for you for free in the hotel car park. There are plenty of restaurants around the hotel to choose from. There is a lovely walk you can do around the waters edge with plenty of openings that you can go down a few stairs and jump into the sea. The staff were so helpful and always super friendly. The rooms were a great size. The breakfast was excellent where you could sit both inside or outside. And the bar upstairs on reception level was a lovely place to have a nightcap. And that view when you first walk into the Hotel, A-mazing!!! Just loved our stay here and will definitely be back!

Everything was perfect.

Everything was perfect, location, food, staff... I don't understand wy this hotel is only 4* it deserves 5*

Reception area and floor 10 bar area looks really smart, views are stunning, modern interiors. Very clean. We had a room on the 9th floor fabulous views, again cleaning staff 10 out of 10, and a nice little gesture at end of the day to give guests couple of chocolates. Spa area lady could do enough to make you feel welcome, had a lovely massage. Gym decent (air con not the best)

Totally disappointed by pool area. Just a load of cheap sun loungers and parasols stuck on a concrete surface, you need to add plants or something to split it all up. We also thought the bar staff in pool area were just miserable - the guy just wasn’t friendly, didn’t really want to interact with customers, it’s a holiday destination the sun is shining & both the guys weren’t very engaging. We also thought overall the staff didn’t really go that extra mile, people are coming for a holiday, make them feel welcome. Breakfast staff were friendly. We also thought the food was very average. Also the beach opposite the hotel had a beach club that must have gone bankrupt - looks a mess, and also dangerous with parts of the decking having been ripped out, the local council need to sort it, has so much potential this resort but we won’t be returning - we recommend Hvar if you really want a nice holiday in Croatia.

All the hotel staff members we interacted were really helpful. Everything about this property was fantastic!

No comments

Amazing Hotel; Great staff, impeccably clean, stunning views across Lapad Bay. Great Pool, Gym and Treatment facilities. Marvellous Location; a few minutes walk from Beach, local facilities and transport into Old Town. Brilliant food with seemingly endless selection at both breakfast and dinner buffets.

Nothing I can think of.

Beautifully quiet and comfortable room. Great breakfast. Loved the tranquil vibe.

Nothing

The hotel Kompass is well located and the facilities are by and large very good.

Our bedroom had no view and faced to the one side of the building. We did not like the beds. Our bedroom was large enough but had twin beds with twin duvets.

I prefer one big mattress over two regular next to each other, but it's often like this in Europe

Gorgeous location, nice staff, area and a bus ride from downtown.

What’s not to like.

The hotel was a fabulous new hotel in Lapad. Beautifully presented exterior and interior. We had a sea view room that was fantastic. Lovely outdoor and indoor pools. The staff were all excellent particularly in the bar area and at breakfast - they really made us feel very welcome and looked after. Fresh linen was provided every two days and fresh towels were provided everyday. Also included two spa robes and slippers. Even two chocolates left by the bed each evening which was a nice touch. Good selection at breakfast and first rate service thank you. Great cocktails at the top floor terrace to accompany a beautiful sunset. The hotel is very close to old town but there are plenty of bars and restaraunts in the local area too along with a supermarket in walking distance.

Nothing

Everything about this hotel and its staff is 5-Star

Location, view, the food, the rooms, everything was premium

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Spotless room, very friendly staff, all was great. We had breakfast and dinner included, and the food was delicious and with lots of choises to pick from, even for vegetarians. On my friend birthday they surprised us with a birthday cake in the room. We highly recommend this hotel!

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Excellent location, spectacular views, rooms are of a very high standard and well appointed with lovely sea views. Great buffet breakfast, stunning pools - indoor and out - well looked after. Nice bar with panoramic views over the bay. Close to lots of restaurants and bars with direct access to the amazing promenade

Smoking policy: there was a cigar smoker 2 floors below us who insisted on smoking on his balcony in the evening which meant we couldn’t open our French doors at night due to the smoke and smell.

The hotel was in a fantastic location , it was clean, modern and the staff were exceptional!

Nothing

View was good. breakfast was good Easy access to public transport to old town.

Breakfast was ok

We had a superior room with a large balcony with a view of the Adriatic. It was gorgeous. The room was large and very nice with a slink decor. I definitely recommend this hotel. It is an easy taxi drive to Dubrovnik Old Town and a beautiful one.

Lovely hotel and facilities Breakfast very good Staff friendly and helpful

Nothing

Service,food,staff excellent

Beds were uncomfortable. All furniture too low. Uncomfortable

Location, views, facilities

Service sometimes poor

Some of bar staff both downstairs and upstairs were not very friendly and service was sometimes very slow

The view was incredible!! The breakfast was great, competent front desk staff.

We were on the floor below the lobby and bar. There was a conference and we could hear movement above us until 1am. Front desk offered to switch rooms but the view wouldn't be as good so we stayed. Also, both the outdoor and indoor pools were very cold. The ocean was warmer!

Excellent breakfast especially when sitting outside

The gym is a little small

Location, view from the lobby and walking area accessible via the hotel restaurant.

Clearing of tables at the breakfast area could be improved. It felt rushed when we were still eating but the staff started collecting plates.

Everything was great- view, location,breakfast.

Outdoor pool could have been warmer

Location, the view and the facilities were all stunning. The breakfast was also very good. The staff were friendly and accommodating.

Very little. The beach affiliation was very far a bit impractical to utilise.

Nice room great location

A bit of a hike to old town

Breakfast was good. Great location. Fantastic customer service.

Staff very friendly and accommodating. Went the extra mile. Location perfect, well appointed facilities, very comfortable, great food

Could possibly have a bit more greenery around the pool and some more variation in the breakfast offering day to day. Some cushions on the sunbed also.

Hotel is in a great location with easy access to the old city. The room was very comfortable and well presented with a great view of the bay. Breakfast was excellent with a fantastic choice.

Hotel more suitable for the business sector than for elderly couples

The location, view and direct access to the walkway along the sea with bars and restaurants was ideal. My room was modern and minimalist, the bed was comfortable, the air conditioning was needed in August (and it was delightful), balcony overlooking the pool and the bay was relaxing.

I enjoyed everything

The Kompas exceeded my expectations. The view from our room was incredible, and the whole place felt much more like a five star hotel. The pool area is amazing, and despite the 'private beach' being a short walk, we really enjoyed it as well.

Honestly, the only thing we would say that was annoying was the music selections in the bar and pool areas. Odd covers of popular music on repeat - it would be great if it could be mixed up a bit. Such a minor point though overall!