Resort One&Only The Palm, Dubai

West Crescent, Palm Jumeirah - Dubai, United Arab Emirates (show on map)

Expert reviews

Lonely Planet review:

“Exuding the feel of an exclusive private estate, it has rambling gardens, several pools and Moorish-influenced suites daubed with teal and purple colour accents and outfitted with all requisite 21st-century tech touches.”

Guest rating

This an aggregated customer review rating of Resort One&Only The Palm, Dubai. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.7 out of 5.0

Ranked 2nd in Dubai

801£712$990¥104940C$772A$772HK$7751S$1306SFr930¥6286kr8167kr5979kr7712

What guests liked

All you need to know

This five-star hotel is the definition of style and luxury. The hotel offers several unique and standard amenities to ensure the comfort and satisfaction of guests. The hotel is located on the Palm Jumeirah peninsula, which is one of the most beautiful areas in the city. The hotel also provides a commanding view of the city while guests can enjoy the private beach in the hotel.

The hotel has three restaurants, ensuring that guests have several choices and options to pick from. One of the on-site restaurants is the Marina Restaurant which is situated over-water offering several tasty cuisines and a great stylish setting where guests can enjoy their meal. The restaurant also has a bar and lounge area where guests can sample several drinks and cocktails and have a nice time.

The hotel features spacious rooms and stylish suites while the villas are well adorned with beautiful decors and color. The rooms, suites, or villas are either housed within the hotel’s Manor House or the private Beach Villas.

The rooms and suites overlook the main pool giving guests staying in them a great view while enjoying the best of amenities. The palm-shaded terrace is also part of the view enjoyed by guests from the hotel rooms.

Guests can join in several activities provided by the hotel such as golfing, excursions and tours, and water sports activities.

What the hotel gives you is a choice to have the best. Visit the One and Only The Palm when in Dubai.

 

Lowest price guarantee

We partner with Booking.com and Hotels.com. Both booking websites offer the lowest price guarantee so you can be certain you will always get the best deal for this hotel. If you have seen a better price elsewhere, all you need to do is contact the booking website and they will refund you the difference immediately. You can price match right up until the day before check-in.

Location

Recent guest reviews

4.5
David

6 April 2023

Great staff. lovely relaxing location. A view of the city yet apart from it.

very good.

Ban the use of mobile phones around the pool area.

4.5
Michael

12 February 2023

Fabulous

Perfect very good

5.0
David

2 February 2023

Exceptional

Great location immaculate

4.5
Kritika

25 September 2022

Fabulous

The quiet and the beautiful property. The service was excellent beyond par.

5.0
Rawan

4 September 2022

Exceptional

Everything was superb

Nothing

5.0
Sally

15 August 2022

exceptional

service and friendliness

5.0
Alina

17 June 2022

Exceptional

it was one of the most amazing hotel in my life. Everything was just perfect. It such a beautiful place and service was great. Thank you so much for your hospitality.

5.0
Ebru

14 June 2022

Exceptional

AC sound . Room air

5.0
Nikki

9 March 2022

probably the best hotel in Dubai

beautiful setting, relatively quiet for Dubai fabulous suite with lovely outside seating, with small pool absolutely stunning at night charming helpful staff, in particular, Noushad, who went above & beyond to make our stay memorable and of course, not forgetting the resident family of bunnies, unbelievably cute

5.0
Erika

23 October 2021

Exceptional

It’s not to big, beautiful, clean. Excellent in every way.

5.0
Yona

27 September 2021

exelent hotel

high quality big rooms great facilities very good pool and beach great staff

the location was a little bit far

4.0
Rosie

26 September 2021

Very good

Breakfast was good, rooms was incredible.

Drinks were ridiculously expensive, not enough nice loungers by the pool and no way to reserve

5.0
Abraham

24 September 2021

excellent

design, classy, elegant, wine adapted to the food on offer

-

5.0
Samreen

12 September 2021

Enchanting

Beautiful designed mansion excellent privacy ; every time we stay with One & Only we fall in love with it again and again and their amazing staff are the core of their excellence . Thank you for truly making our visit extra special xxx

Nothing N/A

5.0
Tracey

31 August 2021

A slice of Paradise

Whats NOT to like? Amazing place, atmosphere, pool, staff.

That I could not stay longer!

5.0
Diana

14 August 2021

Exceptional

Excellent service and staff, very attentive, great breakfast and lunch/dinner options

None

5.0
Mohammed

7 August 2021

The peaceful of the place were amazing

The quietness

Nothing

5.0
Serhii

27 July 2021

Special place on the palm

Its good hotel overall, looks good too

Still water from bar suppose to be included, but you need to pay extra for it

5.0
Emmanuel

21 July 2021

Exceptional

Excellent

Everything was perfect

5.0
Atheer

25 June 2021

Excellent

I liked everything about this resort its very secluded & chill. If you’re looking for a relaxing resort to unwind this is your place. The staff were amazing especially Mr. Dean he made our stay fabulous. We stayed at beach front room 👍🏼

Its far away from down town dubai

5.0
Hamad

10 June 2021

Exceptional

Everything was perfect

1.5
Olga

5 May 2024

Very poor

Old, many things do not work (like umbrellas on the beach) no 5 stars services, moved to Mandarin after 3 nights. But personnel really tries to do their best, unfortunately it doesn’t help

1.0
Maximus

12 August 2023

Your doning very bad 😞 and dont want get better we advice you you just say sorryy and nothing

Restaurant was perfect Spa was Perfect my wife experience

Cleanliness Very Dirty Smell very baddddd Lizard 🦎 inside the room One of the champo when we entered the room was all covered from out side with sticky sugary seroup ohhhh very disgusting Charge so much for very very very Bad 😭 value of money 🤑

3.0
Noura

3 August 2023

Bad staff in the reception

The hotel

We checked out today and the way they were calling us in the room to leave the room at 12:00 is really bad , it was really annoying cause we start receiving calls immediately after we finish the breakfast , and after that we start getting more calls , although I mentioned when I did check in that I want to do late check out and they said ok . The guy in the reception told that the room should be for new customer who already arrived , I think there are many rooms in hotel not only this room , he said no we want this room , very bad the way leave , disrespectful. Although it’s shows to them that I am loyal customer to only only resorts in the world and profile already shows that . Don’t promise when you can’t deliver and respect loyal customer to maintain customer loyalty at the end ,

1.0
Gehad

14 July 2023

Bad

Reception they requested me to pay 4000 AED deposits Wich is not showing in the booking system we always book try booking but his not welcoming the guest and approach us to pay the 4,000 aed deposit

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Special diet menus (on request)
  • - Kid meals (additional charge)
  • - Kid-friendly buffet
  • - Wine/champagne (additional charge)
  • - Fruits

General

  • - Room service
  • - Non-smoking rooms
  • - Airport shuttle
  • - Facilities for disabled guests
  • - Barber/beauty shop
  • - Family rooms
  • - Lift
  • - Safety deposit box
  • - Car hire
  • - Heating
  • - Non-smoking throughout
  • - Air conditioning
  • - Designated smoking area
  • - Shuttle service (additional charge)

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Business centre
  • - Fax/photocopying

Reception services

  • - 24-hour front desk
  • - Express check-in/check-out
  • - Currency exchange
  • - Tour desk
  • - Luggage storage
  • - Concierge service
  • - Private check-in/check-out

Activities

  • - Tennis court (additional charge)
  • - Sauna
  • - Fitness centre
  • - Spa and wellness centre (additional charge)
  • - Massage (additional charge)
  • - Table tennis
  • - Windsurfing (additional charge)
  • - Darts
  • - Canoeing
  • - Diving (additional charge)
  • - Snorkelling
  • - Private beach area
  • - Water sport facilities on site (additional charge)
  • - Kids' club
  • - Beachfront
  • - Evening entertainment
  • - Tennis equipment
  • - Badminton equipment
  • - Beauty Services
  • - Facial treatments
  • - Make up services
  • - Hair treatments
  • - Manicure
  • - Pedicure
  • - Hair cut
  • - Hair colouring
  • - Hair styling
  • - Body treatments
  • - Body scrub
  • - Body wrap
  • - Spa facilities
  • - Steam room
  • - Spa lounge/relaxation area
  • - Spa/wellness packages
  • - Back massage
  • - Neck massage
  • - Foot massage
  • - Couples massage
  • - Head massage
  • - Hand massage
  • - Full body massage
  • - Fitness
  • - Yoga classes
  • - Fitness classes
  • - Personal trainer
  • - Fitness/spa locker rooms
  • - Beach
  • - Happy hour (additional charge)
  • - Live music/performance (additional charge)
  • - Live sport events (broadcast) (additional charge)

Outdoors

  • - Garden
  • - Terrace
  • - Outdoor pool
  • - Sun terrace
  • - Outdoor pool (all year)
  • - Outdoor furniture

Entertainment and family services

  • - Babysitting/child services (additional charge)
  • - Indoor play area
  • - Kids' outdoor play equipment

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)
  • - Trouser press (additional charge)
  • - Daily housekeeping

Parking

  • - Electric vehicle charging station
  • - Accessible parking

Accessibility

  • - Wheelchair accessible
  • - Toilet with grab rails

Pool and wellness

  • - Pool with view
  • - Heated pool
  • - Shallow end
  • - Sun loungers or beach chairs
  • - Sun umbrellas
  • - Swimming pool
  • - Swimming Pool

Transport

  • - Airport pick up (additional charge)
  • - Airport drop off (additional charge)

Miscellaneous

  • - 24-hour security
  • - Key access
  • - Key card access
  • - Security alarm
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
  • - Delivered food is securely covered
  • - Face masks for guests available
Check availability 801£712$990¥104940C$772A$772HK$7751S$1306SFr930¥6286kr8167kr5979kr7712