Jumeirah Al Naseem, Dubai

Everything. I cannot fault a single thing. The Club Lounge staff were amazing . Staff also at Rockfish 10/10.

Nothing .

The team was very very good. I really appreciate them

I like everything

The staff are professional all of them make u feel like home

The check-in process was very long and tiring, had to wait a lot to sort it out.

Beautiful and stylish, clean and smells amazing

Nothing

Everything is immaculate, the staff, beach, facilities, food and environment over all.

Some night is the lobby area girls where found dressed very provocatively.

Every little detail is immaculate

Quite expensive but well worth it

A memorable experience at Jumeriah Al Naseem, and the staff made it even more exceptional! All you need and desire in one place. Special thanks to Jasmin at front desk who ensured our stay remains better than we imagined. Will definitely come back!

Beautiful surroundings and everything taken care of. Such attentive staff and nothing was too much trouble. Lots of extras included for free too

People reserving sun loungers from the morning and not really using them.

Very good services, friendly staff, good restaurants. Room service at a high level, clean rooms. It corresponds to 5* services.

testing the fire alarm in the morning about 8...

Location, staff, amazing food.

In our room, water leaked from a fire extinguisher and flooded all our things, and their fire alarm went off at 8am. And it is at one the of the most luxurious hotels in dubai. They only took our wet clothes for laundry and sent us cheese plater. That’s all. Ah and the manager sent a meaningless message.

Absolutely everything was amazing

room beach pool breakfast buffet proximity and choices of resort restaurants and other hotels kids club kids and family friendly

Excellent resort for families. Exceptional service and staff specially at the kids club. They are so happy to work there and assist in every way. The facilities including the restaurants are on another level. The E-butler service is very helpful and convenient throughout the stay.

Nothing

Beautiful hotel, attentive staff, wonderful food.

Fantastic as always

+room +facilities +food - There was noisy work outside at 2:30 a.m. on the first night

We come for the pancake chef in the morning. We love the breakfast. Love the possibilities. Friendly staff. Great rooms. Never disappoints.

Unbelievable !

They sold us water park access but didn’t tell us it was shut for renovations

So far the best hotel we stayed in, at least in Dubai. Staff members are on another level, amazing territory, room is a state of art and just the best beach I’ve seen in the city.

Some staff members start talking to you Russian straight away assuming from the looks you are from there which I personally found very unprofessional and made me uncomfortable.

Everything is perfect and immaculate

I liked the room, gym, and the breakfast.

When I arrived I got my room late.

Hotel is clean and beautiful. Great location and lots to do. Many restaurants with great food. Employees are very friendly and helpful. Kids club is amazing. We had the best vacation ever!

Everything was perfect

It was hard to find a table at breakfast.

I had a very good experience they have upgraded me

Nothing it was an amazing experience

Breakfast and location were excellent

Took ages for drinks to arrive when ordered to the room. Please learn how to make Irish coffee properly!!

Luxurious hotel with amazing staff who were all exceptional.

Couldn’t fault anything.

everything is perfect! one of the best holiday in my life!

i have to tell again, everything!

Traffic to get to the hotel

The room prices are too expensive.

One of the best holidays that we ever had. It was our second time here but first with our 2yo kid. The staff was amazing, everyone was so polite, nice, helpful and smiling. The food was insanely delicious. The pools, the beach, every small detail is more than perfect. JAL is the best hotel in Dubai even more If you are coming with your kids.

-

all good

i wish Rockfish was adults only at breakfast or over 12 yr old. at least.

All is perfect

nothing

Great place to stay!

What a fantastic hotel. Everything was perfect and the staff just wonderful.

Absolutely nothing.

THE WHOLE HOTEL INCLUDING THE POOL

THE CHEF'S INABILITY TO CATER FOR PEOPLE WHO DO NOT EAT ONIONS AND GARLIC

Staff are amazing, service was excellent.

I liked everything

Really loved everything

For me that’s the best seaside hotel in town !

This hotel is on another level of luxury with a superb beachfront location

It took me a while to find my way round its so big

Everything was amazing

Everything

Nothing

the beach, access to wild wadi, service, lounge, all were great!!

we arrived at 4 am in the morning and were asked to do all payment at that time, i think they should have been more mindful to wait till we were rested and ask us in the morning.

The hotel is excellent, the staff are immaculate, very polite, friendly and helpful. The room and room service is first class. The breakfast choices are excellent, the property is beautiful with lots of restaurant choices.The gym facilities and 24 hour access is wonderful. I will definitely return.

Not applicable

This was the cleanest and most beautiful resort I have ever stayed at. Jumeirah Al Naseem truly does everything they can to ensure you are enjoying your stay and go above and beyond to achieve that. This was my wife and I’s honeymoon and it will be remembered as one of the greatest trips we have ever taken thanks to Jumeirah Al Naseem! Rooms were spotless and restocked everyday we returned to our room after a day filled with activities. If something was out of place or missing a simple phone call to the front desk would have that solved immediately. Pools were always nice and clean as well. Everyone who worked at the hotel was extremely nice and caring towards us. Anything we needed they made sure we had it. The concierge desk was also very helpful in booking our activities for the time we were visiting Dubai. They made sure tickets were booked correctly and that transportation was provided accordingly. I’m counting the days that my wife and I will be able to come back and enjoy this beautiful hotel again!

Nothing. Everything was magnificent from our room , resort amenities, and the great people of Al Naseem. The people of Al Naseem truly make this resort great!

Reception staff

Everything fine

Everything was good

Our family suite was very clean and spacious. Our room came with two bathrooms which was very useful as three adults were staying in the suite. The hotel provided all the toiletries including toothbrush, toothpaste, shaving foam and a shaver. Furthermore, there were beach slippers along with a beach bag. There was a great selection for breakfast and numerous restaurants throughtout the hotel complex to chose from. There was a private beach which was maintained to a very high standard.

Though WiFi was available it was only suitable for messaging. I was unable to make video or audio calls via Whatsapp or Apple Facetime.

Our stay at Al Nassem Hotel was nothing short of exceptional. The facilities, service, and breakfast were all top-notch, making it a truly memorable experience and worth every penny. From start to finish, everything was excellent, and I would highly recommend this hotel to anyone looking to experience luxury and comfort. A special mention goes to Muamun at the poolside, who went above and beyond to ensure we were comfortable and well taken care of. His attentive service truly added to our overall enjoyment. Well done, Al Nassem Hotel!

The only thing is the water pressure in the toilet was likely bit, not strong.

Very clean and beach swimming

None