Hotel Amwaj Rotana Jumeirah Beach, Dubai

The location of the property was perfect - so close to the beach and lots of restaurants/shops. The staff at the hotel were so welcoming and friendly especially with our 5 month old baby. Moh Moh and Stephanie in Rosso’s were exceptional every evening and Hassan at the pool bar was brill at sorting us out for drinks & lunch!

The lifts were slow/full but the management would help by using the service lift during busy times so not waiting long. Our bathroom needed some t&c - the shower would leak over the floor when used.

The sundeck pool team was awesome; Mohi,soji, muly,Hassan,joyal and tin made every day smooth and easy and made sure we had enough to drink and eat all times.

The bed was a little hard Booking restaurants; we were not told to book them on our first day so we ended up missing one restaurant completely

The location of the hotel was perfect. Breakfast had good variety. The staff was courteous

The room service was very slow. They have 3 lifts and it takes a lot of time to get an empty lift.

Location, breakfast, staff

Great location! Very modern and nice amenities Wiem at the front desk moved us to a different room which suited our family better, her service was lovely Great attention to detail from the housekeeping attendant We really enjoyed our stay!

The hotel is in a fantastic location, staff were brilliant couldn’t really fault anything with the Hotel.

Stayed for 7 nights, just a disappointing that one day they closed the pool, outside eating and drinking area at 5pm without any warning for a private function. My 7 year old son did not take this very well, we had planned to stay in the pool area until 8pm that evening.

Lovely clean room, housekeeping staff were lovely very helpful and courteous. Comfortable beds and great view.

food location rooms staff

The location

The price for a night was over.

Fantastic location, rooms very clean and friendly and accomodatibg staff. Restaurant options are great.

The pool is in the shade for a lot of the day.

Every thing was Amazinv and perfect . I would like to highlight the amazing welcoming and during the check out as well . The lady who was working in reception ( Marina )

Loved everything, especially the staff! Atiff Promise Promise's brother Jude Silas Amiri I'm missing so many people!

Everything was great from the time I arrived at the hotel my check in wasn’t till 14:00 but they managed to get me a room before 12pm clock which was amazing and I was very thankful. all the staff were great from room cleaners to valet drivers and and especially reception staff. Free complementary fruit as it was my wife’s first time in Dubai was a fantastic gesture by the hotel.

Pool area could do with an upgrade

We enjoyed every aspect of our stay. Onsite tour booking was a big help to better plan our daily activities. The location`s great with good verity of shopping and dining options onsite and nearby.

All was to our liking

Perfect

You can extend the breakfast time only 30 min.

Great location, nice and clean room, very nice view, very nice people. Good value for the lounge access, where we could have breakfast, drinks and snacks. Nice heated pool.

Elevators are strange, they stop at each level, or take you up, although you want to go down, so be prepared to spend some time there! Be careful with the pub restaurant downstairs: One night at midnight we got a call from them, claiming we have not paid our drinks (9 beers!!), which we did not have. After explaining what we had for dinner and that we have the evidence that we paid entirely our check, they apologized, but still it was disturbing. One other night we paid after dinner and they said they made a mistake and cashed more money that what they should have, and mentioned they have to cancel my initial payment and cash again the correct amount, promising that first payment will be reimbursed. They have never done this, so I paid more than twice for that dinner. Apart from that, the hotel is good, I hope it was just my bad luck.

Amazing breakfast, location, view from the room, valet parking, and the staff!

Breakfast had a lot of variety and staff was very friendly catered for all our needs

Liked the location and amazing JBR beach view

The door for the balcony did not seal well and the outside noise was present in the room

Highly recommend & look forward to our return to Amwaj Rotana. You can check out the video on my instagram of the suite they unexpectedly upgraded me to. Incredible. @g_johnston_hanssen Staff at this hotel were amazing. In particular Front Office Assistant Director Mostafa went out of his way to help us every day. Breakfast attendant Ibrahim was also very observant & keen to help. Staff are attentive, pleasant & so accommodating. The hotel couldn’t do enough for us. We will miss it so much. Great location for a lively, vibrant holiday. Very clean, great food & above all, approachable & eager to please. We are so grateful. This could have been a very different holiday for us. The staff at this hotel felt like home & we needed that home away from home feel. Can’t wait to return. Thank you Mostafa for a memorable stay 🙏

Nothing, it ticked all our boxes.

Great location, close to beach, shops and restaurants. Very kind and helpfull staff. Good food.

Nothing

Helpful staff, room service food quality was great and the views are amazing

The elevators are very slow and busy, and JBR has become a very difficult location to get in and out of because of extreme traffic

All was perfect

Could be better breakfast

The suite we had was amazing, all the staff are superb.All the restaurants and club lounge are brilliant. Our only negative was the pool was old outdated and not easily accessible. The access could be made better as with in pools seating, it’s badly in need of modernisation.

As above the pool was a big negative and in truth would probably stop us returning, such a shame as the rest was amazing.

Excellent location.

Didn’t think the breakfast was as good as previous reviews made it sound.

Location and breakfast

Nothing

One of the best stay for us in one of the best 5 star hotel. Thanks to hassan, moubarik, viema and habib for providing us best services. Highly appreciated 💯.

the staff was very helpful, the confirm of the room was incredible. the view from our room patio was a dream day and night. the choose of restaurant and quality of food was awesome

nothing. everything was perfect. without any issue. From the check in process, to the concierge service and the driver services , everything was perfect i have no complaint to do at all

Hotel was lovely, spotless clean and the staff were very friendly. Great location but can be busy for traffic at times if your getting a taxi anywhere other than that I couldn’t complain would stay here again

The hotel’s staff is very welcoming and knows how to handle every situation with professionalism. During our stay, we were particularly impressed by Mr. Moubarak, who demonstrated exceptional problem-solving skills and ensured all guests felt at ease. His ability to manage situations calmly and efficiently truly stood out. The scent of the hotel is amazing. Mr. Mouhammed welcomed us with a great smile and outstanding service, always going the extra mile to make sure every guest had a memorable experience. The rooms were spacious, clean, and well-maintained, offering a perfect balance of comfort and functionality. The hotel’s location is another highlight—conveniently situated near key attractions and easily accessible. Overall, this property is an excellent choice for both leisure and business travelers, thanks to its exceptional staff and top-notch amenities. Highly recommended!

Our stay at Amwaj Rotana was wonderful. The hotel and facilities were exceptional! Our room was beautiful and the view from the balcony was superb. The lights from the wheel were fabulous every evening. The staff were all so courteous and helpful. This was our first stay in Dubai, and we will definitely come again.

There isn't anything I didn't like. ☺️☺️

Location, services

Nothing

Great location on JBR. Close walk to beach and plenty of restaurants. Breakfast had a good variety (we had it for 6 days). Staff were great

Road noise was a minor irritation at night

Location

I was disappointed that the promised free taxi service was not provided, which is why I booked a taxi elsewhere. I hope you will still honor your promise of a free taxi to the airport as I am departing Dubai on Friday, February 7th, in the morning.

The room is very nice

Elevators not enough

I loved the location of the hotel. It is located at the end of the Marina and by the beach and also just by the connecting bridge to the other side of the Marina towards the metro. It’s a convenient walk to the Ferris Wheel, metro and Dubai Mall. The supermarkets and restaurants are easily within reach. The service of the staff were exemplary, especially the Indian senior gentleman (im so sorry i didnt catch your name) at the concierge who remembered all the minute details in our conversations and took care of our luggages overnight. The gentlemen at the front desks were equally helpful and friendly. The room was spacious and the balcony had a good view of the beach. The hot water works well and fast and water pressure was good. The gym was spacious and had extensive equipment as well. I would highly recommend this stay.

Nothing at all.

All Staff are amazing, Hassan at Reception was amazing. Amazing location at JBR directly with amazing view. Best breakfast ever. The best hotel for families and couples. Many thanks, dears.

We got an upgrade as e to a room with sea vie and it was amazing!

The location was excellent the staff were great the room is comfy the breakfast was great i would stay again i meet the hotel manager in the elevator he was very polite he Introduce me to himself and was very kind and generous Thank you

one of the room cleaning staff wasn’t Not interested in small detail after cleaning there are some missing complimentary thing are missing like water and coffee and soap bar i have to ask. The elevator busy during breakfast and night time

Great staff, helpful, friendly and efficient. Nice rooms, clean, modern, spacious. Good food and bar. Great location.

Perfect service, wonderful view from 23 flor, lounge bar and pool zone are very comfortable and quiet for rest. Very good breakfast and its organization.

The only thing is a small number of lifts in rush hours, but it is not a big problem

the location, the cleanliness

the price

Like this hotel a lot very good rooms and would definitely stay here again please god in the future

The lifts was only thing was a nightmare but apart from that it was perfect

The location is good it's in the beginning of JBR. Street The bed are comfortable and the room size is acceptable The food variety is great and it's a family hotel The staff are good and fast The gym is good i like It The staff is great and helpful The room service is good

The noises are loud from the club down The pillows are not good as well The price is little over to be honest

The lift we had to wait for it a long time

Location and wonderful staff 😃

Smoking allowed in JB’s pub

Amazing hotel with amazing, friendly staff.

The length of time waiting for the lifts.

The location is very good

The breakfast is not very varied

Everything

Nothing

Location

N/A