Hotel Amwaj Rotana Jumeirah Beach, Dubai

Clean and friendley staff.

No special service for the beach .

We were upgraded to a full sea view, and the view over the panorama wheel, beach and whole lively area was breathtaking. Great breakfast buffet. Kind staff members. Perfect location of the hotel.

The elevators were difficult to get in during the breakfast time.

The location was very good

Nothing

All Great , service value for money

N/A

We like the view and Italian and Japanese restaurants

Elevators always busy

From arrival to leaving Everything was absolutely perfect And well managed All the staff where the most polite and friendly I have ever seen in a hotel

The location and all the rooms and hotel was perfect

Location

Not enough lifts

The team working all very well trained and quality professionals. Very clean and modern hotel in a prime location of Dubai. I would like to say a huge thank you to Wiem and Mohammed at reception who were both really helpful and accommodating. Also Mike by the pool was very fun and energetic. Thank you all.

Location! Room on the 23rd floor! Japanese restaurant and Gastrobar!

Morning Buffet food was untasty, especially salmon and ham. It's too long to wait for a lift.

Everything was excellent, especially Wael at breakfast 😋

could do with more lifts

We had a perfect family stay at this hotel. We booked the standard room with sea view which opened up perfect views from the 6th floor apartment and balcony to jbr beach, the dubai ferris wheel with a beautiful light show every evening. exceptional friendly hotel staff, always ready to help and inform. great breakfast. location in dubai marina is also fantasic, close to restaurants and entertainment and easy to reach with metro and taxi. there is also a pub, an italien and a japanese restaurant located directly in the hotel. pool and spa is also fantastic, clean and well taken care of.

there was one downsight which does not directly connect to the hotel but happened right in front of it and it is always worth to share such information with hotel and guests: we wanted to take a taxi (to also add to their business, not only uber and careem) which usually is cheap and works smoothly. right on the other side of the street from the hotel you can find a taxi stand. we walked over there and asked for a taxi and where guided to another car (not a dubai taxi) which was parked right in front of the taxis. of course, i asked if that is a normal taxi with taxometer and was assured it was. when we arrived at our destination, the driver wanted to charge me 4 1/2 times the normal price (i know this because on the way back i took a clearly marked dubai taxi) after 10 minutes of discussion with the guy i got him down to double price and payed because i was already tired of discussing this with him. the hotel should not allow such scams in front of their building or at least warn their guests as this just leaves a negative taste.

Cleanliness and so near to everything

The length of time waiting for a lift

Everything is great

Helpful staff Early check in and late check out for free Beach package for 25 aed Breakfast buffet Upgrade for a room with perfect view on the wheel ain

The staff Habib (concierge) & Mohammed (reception) were courteous, helpful , friendly & kind. Definitely made our stay more enjoyable. Fabulous buffet breakfast & lovely pool area. The hotel club service is well worth joining considering how costly it is to dine out in Dubai.

Some staff lack customer service and are not obliging especially when they have provided false information & charges to do with use of facilities on the property.

Friendly staff Nice food options Good location Great view

Lift is slow, small, needs improvement

Everything was super. The view from my balcony 👌 Location is great. Favilities excellent. All Rotana properties I have stayed in ar excellent

Nothing

Excellent location Nice rooms

Breakfast is average. Long waiting time for lifts (3 lifts for 25 floors), had to use stairs more than once. I was oky being young adult but could have caused issue if travelling with children or someone who needs wheelchair.

everything. wish we had upgraded to all inclusive

Good

Lots of traffic

had a wonderful stay at Amwaj Rotana – Dubai. The hotel boasts an excellent location and high-quality services, but what truly made my experience special was the staff member AKO. She was incredibly professional, multilingual, and extremely kind and generous in her service. Her warm and helpful attitude added a personal touch that made me feel truly welcomed. Many thanks to her and the entire team. I highly recommend this hotel and would definitely return in the future.

السعر

Location, friendly and helpful staff, good breakfast

Fantastic chick in with Mr irshad in reception, warm meet

The cleansiness of the property and the staff were very friendly!

I liked the view of our room and the cleanliness

None.

FOOD FOR DINNER -

Staff and food excellent

The all inclusive package was restricted and did not clarify what the restrictions were on booking. Very disappointed. I wish to add a comment since I posted this review. On arrival back in the UK I received an unexpected phone call from the hotel manager, Mostafa, he was extremely apologetic and dealt with our complaint in a professional manner resulting in an agreed conclusion. I appreciatede the effort he made and I will now return as he listened and took my points onboard which in turn should benefit other customers who have booked. Thankyou Mostafa.

The location, the staff was amassing, facilities of hotel and the food was very good

Has didn’t variety of kids meal or healthy kids meal only French fries nuggets and pasta ! That’s not good for ours babys after 10days. You can puts some vegetables sauted with noodles,some yogurt or apple compote(stewed apple) some sweet potato fries and fish but it’s fine

The view from the room, the friendly and very attentive staffs, and the quality of the food at the lounge

The elevator system is perhaps outdated - very slow

Location was very good and close to the marina and lots of restaurants and bars

Would be better if there was direct access to the beach, but we knew that it wasn’t when we booked as it is well explained

Location, staff, standards

Long waiting time in elevator

Sea View Room, Ideal location, close to main JBR shops, restaurants, Marina Bay n Cruises, Beach Access, Pool, Kids area, Dining Areas, Room Service, Complimentary Water Bottles and the helpful and cheerful staff.😁

Lift / Elevator(s) are too busy and crowded that you have to wait for your turn specially with luggage or strollers. But you eventually make it to the top. 😀

Everything was perfect. I loved my room, the staff were so polite, professional and presentable. The cleaner Mohammed was fantastic, faisal, basit ,and nabeel at reception were absolutely amazing. A credit to Amwaj. The staff made the experience, I had no issues and they helped me with everything. The pool facilities were very clean. The hotel is in walking distance to so many restaurants and shopping areas.

I can't complain. Everything was spot on.

Perfect location

Our stay at this hotel in Dubai was truly wonderful. The location is perfect — peaceful and close to everything, with easy access to a clean, beautiful sea and a lovely area for walks. The food was fresh, tasty, and different every day — we looked forward to every meal. The staff were incredibly friendly and genuinely caring, always making sure we were happy. A special and heartfelt thank you goes to Wiem at the reception. She was absolutely fantastic — extremely informative, warm, and helpful throughout our stay. Her tips and advice made a huge difference and added so much to our trip. Honestly, our stay wouldn’t have been the same without her — she is a real asset to the hotel and made us feel truly welcome, not just as guests but as valued individuals. My family and I are incredibly grateful to her. The room was spacious and clean, with a great shower, a balcony with a beautiful view, and TV channels in multiple languages — a nice touch. The hotel smelled amazing and felt calm and welcoming throughout. The door staff were also super helpful with taxis and anything we needed. All in all, a fantastic experience — we felt so well cared for. Would definitely come back and highly recommend!

Only a tiny minus — there are just three lifts, so if you’re staying on a high floor, you might wait a bit during busy times.

The location suited our needs as it was central to JBR and in easy access to the tram and metro. the area had numerous places to eat and there were a number of locations where you could enjoy a drink if wanted. The hotel was close to the beach and also in walking distance of places like Blue waters island. We were let down by the hire car company but the reception service helped in getting us a car organised through one of their contacts.

The only thing I would say became annoying is the number of high powered cars that run in-front of the hotel revving their engines at all times of the day and night, because there is a tunnel over the road where the Rotana Pool is they rev their engines in the tunnel which is annoying.

Room at higher floors with panoramic view over JBR beach. Half-Board with access to 3 restaurants with fine dinning. Kids facilities such kid's club and kid's pool. Staff was kindley and offered a better room at higher floors; we got also free access at the rooftop lounge for breakfast. Location is very great, beachfront and at walking distance from Marina Dubai.

Rooms with sea view are too noisy (there is noise coming from the cars and loud music from the near by pubs can be heard even at higher floors)

Location

No bright lighting in room other than the bathroom.

Good foods . Good lounge.

Big building and only 3 elevators.

The location and staff.

I thought housekeeping needed improvement and the amenities in the room we not up to the standard of a 5 star hotel.

room was nice, especially the sea view, location was perfect for the tourist, my fave area in dubai

nothing

The balcony The breakfast The kids’ play room Baby swimming pool

Worn out shower Too many people vs number of elevators

The location was fantastic.

No proper showers, extractor fan in bathrooms were very poor, the bathroom steamed up so badly. There should a washing line for the balcony instead of in the bathrooms.

Very confortable hotel close to the beach. 4 restaurant with fine cousine. Rooms big and good beds. Friendly and helpful staff. Very raccomanded for your stay in dubai

⭐️⭐️⭐️⭐️⭐️ A Perfect Family Getaway – Exceptional Service & Unforgettable Experience! From the moment we arrived, we knew we had made the right choice. Despite landing in Dubai in the early hours after a long flight, the hotel staff welcomed us warmly and allowed us to check in early—a gesture we deeply appreciated, especially with our young son needing rest. The atmosphere throughout the hotel is simply beautiful—luxurious yet family-friendly. We booked the half-board option, and to our delight, drinks were included (a refreshing change from many other hotels where even water comes at a premium!). The food was absolutely outstanding—fresh, flavorful, and clearly made with care. Our son loved the shaded kids’ pool, which made playtime enjoyable even during the warmer hours. But what truly sets this hotel apart is the people. The staff went above and beyond at every opportunity, with genuine warmth and attentiveness that made us feel completely at home. ( The pool staff and the restaurant Staff thank you for being incredlble humans) A special thank you to the incredible food director, Julie—her warm, generous spirit made our experience even more memorable. She helped us celebrate my husband’s birthday in the most thoughtful way. Even the hotel director Hossam personally came by to wish him a happy birthday, which was such a kind and unexpected gesture. We truly fell in love with this place and everyone who works there. This hotel is a hidden gem for anyone looking to enjoy the true essence of Dubai, combining luxury, prime location, and great value for money. We cannot recommend it highly enough—we’ll definitely be back!

In addition to the strategic location, the hotel rooms are large, clean with outstanding views. The hotel contains excellent restaurants with so delicious food. And the most important element that would make you love to stay at Amwaj Rotana is the staff. So friendly and welcoming and they make you feel home and special.

In some rush hours, the access to JBR becomes so crowded but not all the time.

Location was great. Staff so friendly and helpful. Loved Mohammed and Mike by the pool. Choice at breakfast was amazing. Always being refilled.

Lifts were a bit of a pain sometimes had to wait a while especially at breakfast time.

Fab location, and staff

Beds comfortable but slightly hard for me

Location

breakfast

Location is perfect! Right on JBR everything you want on your doorstep. For the all inclusive there is a lot included the cocktails are really good and quite strong! You get included the al cart restaurants too. My room was huge with the most perfect view.

The pool area was quite small ( but then it’s so close to JBR which is probably why. My room was perfect BUT was directly opposite bla bla so it sounded like i was sleeping in a club haha. I’m a solo young girl they probably put me there assuming I’d be out, I was only staying 1 night so I didn’t bother to move but bla bla is a open air bar beach club / night club so if they have events it’s super super loud. The pool was full of kids ( for me this was a negative ) but it’s kids holidays so I understand and would be great for other family’s.