Atlantis The Royal, Dubai

Clean

Everything perfect

Everything ❤️

The breakfast is out of this world. What an amazing buffet. The service is excellent across the entire resort. The resort is so luxurious!

Several restaurants were closed due to the current situation but the ones that were open were excellent.

Everything about the place is luxurious. The views rooms and amenities are excellent. I would highly recommend a stay at this hotel

It is an excellent hotel we enjoyed our family trip even with the whole situation we felt safe enjoyed our time so much. The kids loved the hotel and especially the kids club

Truly incredible hotel - service was exemplary and the view was stunning.

Nothing!

Excellent customer service stunning rooms

maintenance to the hotel ambience everything was amazing and next level.

the room service was not at all good. Had to call them 3 times just for basic necessities, probably seemed like the staff was less or no idea why but could have been much better.

Best service

Amazing location, lovely view, very nice staff

Everything

Nothing

Amazing rooms and hotel facilities. Gastronomy was great for breakfast and dinner

Service could be improved. Breakfast seating system is flawed and waiter service detoriates when it gets busy. Our table had been given away at breastfeeding to someone else while we were getting our food. Coffee and tea order took an hour to come to the table...and even then it was the wrong tea order.

Everything

Nothing

It is the most beautiful hotel- it smells amazing and the facilities and comfort are incredible. The staff were also exceptional and clearly fabulously trained.

Breakfast was a little haphazard- pick where you sit wisely!

Location, luxury

Was expecting even more service and facilities

Overall it was excellent

I liked everything !

Everything was spectacular. A piece of art.

Remarkable stay we loved it

Outstanding hotel

Excellent

Delay in room services

Absolutely everything! They’ve even allowed us to go to the waterpark two days, even though we stayed 1 night only. Loved dinner at Gastronomy, variety of the food is exceptional had to extend our stomach to try bits of everything. Views are spectacular, beds are very comfortable. Definitely recommend!

Nothing, as everything is well managed!

Location, size of room, pillows, etc

Electrics didn't work well, felt a little tried already, coffee machine broken.

Stunning property- one of the best I’ve ever stayed in!

Nothing

The receptionist was amazing and truly professional. She made our stay comfortable from the first minutes. Unfortunately we don’t know her name, but I bet she’s from India or maybe Pakistan. So we really appreciate her service. Our stay was wonderful.

Unfortunately we didn’t received at room some greeting fruits and Atlantis the Royal shaped cake. We really were excited to try it, but for some reasons we didn’t got any.

Everything!!!!

🤔, one of the Pool hostesses could be a little bit more friendlier

Perfect. many different options with excellent quality.

all was good. hotel room, lobby, gardens and beach all were excelent.

It was the entire experience - from management and concierge to housekeeping and the pool guest experience team that made our stay so extremely positive and memorable. The staff truly exceed our expectations for our stay, constantly going above and beyond to ensure our comfort, peace and enjoyment. We cannot express how much we appreciate the efforts and service we received from each and every person at Atlantis The Royal. The buffet breakfast was also the best of any we have had.

Nothing - we loved it all.

high level of service, flexible approach to problem solving

1. Upon check-in, we received very little information about the restaurants included in the stay, the hotel's benefits, and the opportunities we could take advantage of, especially the Royal Club benefits. 2. It's not comfortable to have breakfast on the terrace because of the birds. We were at another hotel, where they invited falconer with falcon and there was no such problem.

Amenities and staff service Shops and Ambiance

Food stations are too wide apart to get food, you have to run around to get a full plate to eat. It would be nice to section the stations on the type of food...e.g Meat,Vegetables and starch to make it easy.

The facility is breath taking, and everything was pristine. The staff lwas extremely polite and very helpful. Their willingness to assist no matter the hour, was admirable and they deserve ro be recognized for their hard work and dedication. 👏👏👏👏The meals were well prepared and delicious. An overall seven ⭐️⭐️⭐️⭐️⭐️⭐️⭐️ out of five.

Leaving.

İ love everythn. There is like dream. İ will come again.

A stunning property with top notch facilities and excellent staff.

Everything

Nothing

I had to wait 25mn for my luggages to come down before going to the airport. Thank god I made my flight but that created unnecessary stress.

Best from best. That all.

Stunning rooms beautiful views. Breakfast was absolutely the best Ive ever had . From valet service to beach waiters. All an amazing experience

Modern , lush , spotless , grand in structure and Nobu by the beach

Amazing experience at this wonderful hotel attention to detail was out of this world

nothing it was amazing

Best hotel in the word. Everything is perfect.

Always the best time in this Hotel 💕5 stars in every way amazing hotel staff food and atmosphere

Amazing Hotel with amazing service and excellent staff

Service from everyone was exceptional. This is definitely worlds best hotel

A longer stay

I love absolutely everything. From main entrance, the lobby, restaurants, facilities, the view, the beach, the stuff… Vibe, all the expensive details, colors, pools etc. Everything is just breathtaking

There is nothing I don’t like actually

Excellent service and facilities

The breakfast was very varied and of excellent quality. The location is slightly outside the city center. But it's nice to find peace and quiet after a hectic day or evening at the mall or nightclubs.

It would be nice if the hotel could organize a free shuttle to the Dubai Mall or the city center.

everything

nothing

Location, view , entire facility

Like small mall inside the hotel

The hotel is one of the best I have ever stayed at in my life. It is incredibly luxurious, exceptionally clean, and the staff is wonderful. You can truly see that every small detail was thoughtfully considered. The team responded to every request with care and professionalism. The service was outstanding — everything was simply perfect. The pool is beautiful and very pleasant, the beach is absolutely stunning, and the breakfast is excellent

Our room was facing the road, and there was some noise from motorcycles and honking at night, even though the windows were closed. In addition, the food and beverage prices are quite high — similar to most luxury hotels in Dubai.

It is super luxurious, wth hi standards furnitures and probably the best fitness and sport facilities I have ever seen. Beautiful building with many restaurants for various budgets. We had a very good price.

It is far from the city, can take you 1 hour to go to DIFC. The breakfast is very good but you expect better. YOu make yourself your eggs benedict.

Fantastic hotel, full of facilities Amazing gym, fully equiped, a lot of restaurants, the rooms are big, a very confortable, with all the necessary amenities the staff is very attentive and supportive

a little bit croweded, especially at night where a lot of people come for diner in the restaurants

Outstanding!!!

Long time waiting at reception/checkin/checkout Cloud 22 Pool not included and not cheaper for hotel guests

Everything

Nothing