Atlantis The Royal, Dubai

Clean tidy

Breakfast was overrated

Room size, the views, restaurant options, great food, generous breakfast and the beautiful water fountains...

Pools closing early, Dubai is hot and sometimes the kids want to be in the pools till late.

The hotel is large and beautiful, fully matching its description. The atmosphere is impressive, and the breakfasts were very delicious

The staff responsible for handling guests’ belongings needs better training. When I was checking out, the flowers I took with me after my birthday celebration were treated carelessly and placed as if they were garbage, which caused them to break. This was very upsetting, especially since it was a special day for me. Also, the waiting time for check-in was too long, which created unnecessary discomfort.

Loveed it and sue from reception was great !

Everything

It was the best hotel I ever try in Dubai

The property and surrounding area were exceptional. The Atlantis royal didn't provide many facilities for kids besides the pools, however we had free access to Atlantis Palm lost chambers / water parks. The breakfast was exceptional with 17 live cooking stations. The free amnesties in the room were also the best I've seen in any hotels.

The infinity pool was only available for adults only (no kids allowed), which didn't work for us. Also it required a reservation and additional costs. However, there were other outdoor pools available for us to use.

Everything

Courteous staff, luxurious property and beautiful location..

I asked them that we will be celebrating my wife’s birthday and they confirmed that they will send a cake but nothing ever came..

Aesthetically, it is a beautiful hotel. Very luxurious, the room was absolutely stunning and the complementary cake they placed in the room for my son’s exam results was very much appreciated and delicious. As it was low season certain restaurants were closed but we were fully aware of that prior. As much as they do allow children in the hotel, it’s definitely better suited towards adults as we initially thought we could use the restaurants on the half board package over at Atlantis the palm too, but this was not the case so dining was very restricted in the Royal with children. I would definitely return but probably just as a couple next time.

Certain restaurants do not allow under 21 in after 6:30 pm which was a little disappointing especially as my son is 18 so technically an adult. On most mornings, we were shown to an uncleared/dirty table and asked to begin getting breakfast while staff reset them. I would have preferred to wait for a clean table, as this practice felt very unappetising, even if intended to keep the queue moving.

Cleanliness and the availability of high end stores

The security deposit isn’t a problem but receiving it back by how the customer wants Shd be taken into consideration next time .

Everything

Nothing

We loved everything, they even delivered more than they promised

best hotel in the world

everything

What's not to like about the Atlantis, especially the Royal? The Royal is truly royal; I can’t say enough about this amazing hotel. Everything from the experience, service, staff friendliness, amenities, and food was just so dreamy

Everything. Dream stay!

Every thing exceptional amazing. Can’t believe a better and lovely experience than this stay. Outstanding, marvelous, superb.

Can’t see any thing which I didn’t like.

Absolutely incredible hotel! I loved every aspect of it, the rooms were lavishly decorated, loved the restaurants but the breakfast was my favorite part.

Everything from the attention to detail to the amenities is truly exceptional. You feel like you’re living as royalty when you stay at the Royal Atlantis!

Zero complaints.

It was perfect

The breakfast was out of this world with so much selection of food.

Absolutely nothing

We had so nice time at the hotel. I will be back whit my family 🩷

Simply the best

Good job!

Best Hotel of The World

All Perfect

It is the best hotel I have ever been to, ultra ultra ultra luxury

Wifi

The breakfast was amazing. The staff were very friendly & happy to assist. The rooms were spacious and were well thought out regarding the aesthetics etc. we were blown away when we first walked into our room! An amazing hotel with plenty to offer.

The bath towels in the room were thin. Would have been nice to have a bag/basket in the room that could be taken to the pool or water park. I felt the prices regarding food and beverages were crazy!

The attention to detail on service and caring for the comfort of the guests

When I requested for a delayed checkout bcoz of my toddlers nap time clashing with checkout the lady on the guest service phone line asked me to physically go to the receptionist and request the same. I don’t expect this from a hotel that’s supposed to spark luxury and comfort in every aspect.

Everything we had a memorable weekend. Nonstop activities and things to see and do.

The variety of the pools and kids attractions specially Aquaventure park many pools and restaurants to enjoy.

Exceptional quality and service. Great atmosphere and experiences on offer.

Unable to take my 14 year old son to some restaurants later in evening.

The seaview room is very comfortable for a small family. Balcony is spacious, beds and pillows are so comfortable. Room slippers are soft and fluffy. Everything provided has luxurious touch pn it. Breakfast at Gastronomy is amazing as well. 18 live stations provide large varieties of choices. It is ppen from 7am to 12:00.

Long waiting time at check-in. And the room cards were not activated to operate the lift. We had to walk back and waited again. Thats a bit disappointed.

Bed type and mattress , pillows , staff , facilities.

price

Well maintained

Breakfast menu is repeated

All the details about this hotel is fascinating, saw some of the negative reviews which kind of discouraged me but THEY WERE ALL JUST NOT TRUE!! THIS HOTEL IS WONDERFUL THE STAFF ARE ALL VERY FRIENDLY. Everyone greets you with a smile, the breakfast was perfect one of the best ones i’ve ever been to if not the best. The rooms are very clean, so many amenities are provided in the room. Room service is very quick. Very luxurious and beautiful with an exceptional view and terrace. The room is also spacious and nice, very modernized and up to date with the luxury standards. I DEFINITELY RECOMMEND YOU IGNORE ALL THOSE NEGATIVE COMMENTS AND GO GIVE IT A TRY CZ TRUST ME YOU WILL NOT BE DISAPPOINTED.

everything is PERFECT!! <3

Had to pay a holding deposit of about 6k and was not specified on booking.com when I was making the booking. I think it’s only fair that for the hotel or booking.com to add the deposit to the booking details.

Everything

Even though I booked my room with Premium champagne and complimentary drinks throughout the day, they didn't even offer me a glass of water.

10/10 HOTEL

Paid for half board however for dinner there was only 5 restaurants to choose from & being vegetarian we were limited to what we can eat

Our stay at Atlantis The Royal was simply out of this world – by far the best hotel experience we’ve ever had. The architecture, the luxury, the views… everything feels absolutely breathtaking. The rooms are stunning, spacious, and perfectly designed for comfort and elegance. But what truly made our stay exceptional was the service. Every staff member goes above and beyond, and we want to highlight Eva, who was absolutely outstanding. From the very first moment, she made us feel special, cared for, and always welcomed with a genuine smile. Her professionalism, warmth, and attention to detail transformed our holiday into something unforgettable. Eva is truly a gem and a perfect example of world-class hospitality. The restaurants are top-notch, each meal was a culinary journey, and the rooftop infinity pool is simply the most spectacular we’ve ever seen. Whether for families or couples, this resort delivers perfection on every level. We can’t wait to come back – and when we do, we sincerely hope to see Eva again! She made all the difference.

Nothing

The hotel is very luxurious and modern. Amazing staff, the fountains show, the area around the hotel, the beach area with the palms and various trees is amazing. I liked the pools.

Everything felt luxurious. Service was great. Lots of places to explore.

The service of the team and butler made us feel really welcome. It was also nice to see that Gym can be accesses 24-7. Cleanliness and attention to detail was superb.

Not much to say really other then pricing can be a little steep and the room looked in a little need of tlc for the valuation it has. Other then that nothing else.

The breakfast was amazing !! The best breakfast ive ever seen in my life. The best and most amazing way of makng everything so fresh and so organized at gastronomy!! Really highly recomend.

Everything was AMAZING

Everything, the amenities, the staff, the food , the service. Atlantis the Royal it’s an different kind of experience, it’s not just a stay, everything there it’s exceptional. The way the staff treats you as soon as you arrive makes you feel like you are the most important person in the world, they are all so amazing the hospitality there it’s next level. Our room included lounge access which was an amazing perk as you can get unlimited drinks and some light bites during the day, they have different types of service such as afternoon tea and so on. They have many restaurants in the hotel but i highly recommend Milos which is a greek restaurant and the food and the service there are top notch. There are many pools to visit and it’s quite pleasant even with the temperatures in Dubai at the moment.Our room had sea view which was beautiful, the room is spacious and comfortable and smells amazing and has some nice amenities as well. The highlight of the stay was the breakfast which is served in Gastronomy restaurant, it had so many stations with different types of food so much to choose from and everything so delicious with a great experience from the staff as well.Overall great experience although we stayed for a short time, i would say it’s definitely worth for the money.

Clean facility, spacious room with nice view, attention to detail, friendly and helpful staff throughout the stay. Each and everyone was very helpful. Excellent breakfast.

The room, hotel and breakfast is amazing, great service

Check in desk was abit busy and slow process

From the moment we arrived, everything about our stay was perfect. The hotel was spotless and beautifully maintained, with incredible attention to detail in every corner! The room was spacious, amazing view, comfortable, and thoughtfully equipped with everything we needed. What truly stood out was the staff— (rachid, oussama, karim, and everyone we encountered) they went above and beyond to ensure we had an unforgettable experience. They genuinely care about their guests and take pride in creating a welcoming atmosphere. Highly recommend this hotel if you're looking for exceptional service and a relaxing, top-quality stay. We’ll definitely be back!

Everything was amazing 👏

Nothing

RAJABUDHEEN HABEEB Mohamed my friend recommended Atlantis royal it was amazing

All is good

Very beautiful and nice some thing to admire the dubai prince vision

The staff the look and house keeping manager the looks everything