21c Museum Hotel Cincinnati, Ohio

Loved the museum, the bedding was amazingly comfortable. The staff very friendly and attentive. The spa was great. Barbara and Desiree were fantastic.

The toilet ran the whole time we were there even though we reported it on day 1. The outside of the windows are in desperate need of cleaning.

We did not eat breakfast there. We love the place but it wasn't very clean. Scuffs on the hallway walls, carpet fraying and dirt in the corners of the room and bath. Love the decor and the walls in the bath.

liked it all except needed better cleaning

The museum and the bar great hand crafted cocktails

Nothing

Our room was nice. The pillows were horrible and the shower had a lot of mold. Needed to be cleaned better.

Check-in and check-out were quick and easy. The mattress and pillows were comfortable. I also really liked the shampoo, conditioner and body soap in the shower.

The hotel needs a little TLC. Fresh paint in the hallways and hotel room.

I’m sorry the rooftop wasn’t open during our stay.

Nice hotel, comfortable beds

Our lights were on a timer. They’d go off every few minutes. We had to open the door every time to rest timer. Told desk. They said they’d fix it, but it wasn’t fixed.

Location: proximity to the Great American Ballpark

The room was way too expensive.

Very clean. Friendly efficient staff, from front desk to valet to bellhop. Good location, decent size room

Bed low to floor! Not a good mattress, not comfortable at all! No restaurant/bar/breakfast option,& it was expensive

location

I tried to book a suite because I liked the one I had last time.

There was no suite available. I was quoted a price of $269 +tax. The bill was $560 with the only extra service $40 for overnight valet parking. How did we get double tge rate quoted?

Coffee maker in room 713 didn't work. Parking was waaaay more expensive than anticipated. No complimentary breakfast was a bit surprising, at this price point.

See above. The art is fascinating, workout room pretty good, and room was fine, save for the coffee maker.

Excellent customer service all around. The front desk and valets were super helpful with things to know and recommendations for what to do in the city.

Nothing to note that we didn't lik.

Good location, original museum vibe

Unnecessary complications with tax exemption (worked eventually, after some back and forth). At this price, I would have expected staff to handle this straight away, especially since I had pointed it out when booking.

Conveniently located. Friendly and accommodating staff.

an

We came for a Reds game and the hotel was within walking distance. Check in was fast and easy.

location, vibe, spa facilities

noise level with adjacent room, broken window shade

Excellent location and very comfortable rooms - superb bathrooms and beds. Friendly helpful front-desk staff.

The lack of a proper breakfast - makes life tricky when you’re travelling for work

Loved the art and Public spaces. Restaurant was excellent with great service.

areas of the hotel need updated. For example, carpet in the room was frayed. Although the bedding was certainly Covid, safe with the double sheets in a blanket if you want to sleep with the room cool this was not enough to keep you comfortable. I wish there had been a duvet with a cover that was changed. we had a suite with a large extra room and sectional and dining table. Refrigerator was not stocked with any amenities to purchase and there was no microwave.

sheets, dinner, breakfast latte friendly front desk staff friendly restaurant host, servers location

$39 valet parking

location

price

1) Breakfast was delicious. Maybe consider a buffet as well. 2) THANKS FOR BEING DOG FRIENDLY! I'll have to come back with my fur baby.

1) Please consider opening the restaurant an hour early. I was really hungry and didn't have reservations for anything nearby. I also didn't want "snacks" like chips, etc. 2) The hotel ran out of bottled water one night which was not ideal for me. I wasn't feeling well and really needed it.

Great location. very cool decor/art. pretty hip.

check out was 11- check in at 4 - could have used a little more time on either end

The room size and the comfort of the beds

Carpet is very old

very clean and comfortable

nothing