The Langham Hotel, Chicago

Just perfect!

Nothing

It was absolutely gorgeous, every single person we encountered went above and beyond in customer service. The hotel itself was right on the river and extremely accessible.

There isn’t a single complain about our stay.

The room was spacious and very clean. The location was excellent. The bed was fabulously comfortable.

The toilet paper was awful - really cheap and thin. Also they only had a Nespresso machine for hot water so making a decent cup of tea was impossible as the water wasn't warm enough - a kettle would have been appreciated. There was lots of wardrobe space but not many hangers and hardly any drawer space to store clothes.

Quality of hotel and staff.

Food and drink overpriced.

My room was #906. Partial lake view. Housekeeping services are exceptional.

Your rates are fairly high compared to other like hotels.

We loved the aesthetics and the luxurious comfort the entire facility provided. Best hotel stay hands down.

Heavy scent to lobby.

Everything was exceptional.

Not a thing.

Kid Friendly

Everything was a great experience

Instagram

Rooms are spacious, quiet and beautiful. Location is fabulous. Most staff are wonderful. Gorgeous hotel.

Wardrobe space is very small and not well designed. Reception does not work at 5 star level. Slow, inefficient.

One of our favourite hotels in the world! Rooms are fabulous - luxuriously comfortable, quiet and spacious; location is great, and service is excellent - from bellhops to housekeeping to concierge.

The reception is the only part of this hotel that is below par - slow service every single time we've stayed there, and not particularly helpful.

It was so beautiful and so clean

The TVs HDMI wasn’t working properly and our room was cold. Took a very long time for it to heat up once we turned the heat temperature up. Only the bedroom part of the room

Super comfortable and lovely staff. The location was also excellent. I can’t imagine anyone leaving a negative review about this hotel.

The concierge Ikram was so welcoming and so helpful! She made the difference!

Other staff should smile a little bit more especially at the restaurant

I had the best experience all around- hotel and room were clean, staff was consistent and eager to please.

The rooms are stunning!

The staff everyone was of great service.

Welcoming staff, beautiful and well-appointed rooms, and a prime location if you want to get to the river quickly. The view in the lobby is stunning, and I could have spent hours just exploring the unique art on every floor. The Langham delivers what it promises: luxury.

Although I was on a higher floor, I was still directly looking at a parking garage. I would come back if a room with river view was available. If I stood directly at the window, I was able to see the river, though.

The view from my room looked so amazing and I loved the Pool size

Everything was exceptional

The location of the hotel is exceptional, very central for access to all Chicago has to offer. The bar is very comfortable with fabulous views over the river and the staff are plentiful and very attentive. Our room was lovely and quiet with a very well equipped bathroom (inc bath). As you'd expect, the fixtures and fittings throughout are all top end and in beautiful condition. My husband's suitcase was damaged beyond repair during the inbound flight, the staff at The Langham disposed of the broken suitcase without fuss, which greatly reduced our stress levels and made a huge difference to our stay.

We booked a room with two beds, capacity of 4 people (3 used the room). Unfortunately, the beds were far too small for 2 adults, we are average sized (5ft 9in & 5ft 7in, both normal range BMI) so I don't know how bigger/taller couples would manage in them. This is disappointing, considering the cost of the room.

Everything about The Langham hotel was amazing. The ambience, service and attention to details were perfect. The staff was also extremely friendly.

Great location, building with architectural significance, impeccable cleanliness and service, sustainability policy carried out without compromises.

Felt like an absolute king.

Every aspect exceeded my expectations

Very attentive and helpful staff. Comfortable bed. Great amenities. Beautiful rooms

The elevators are on one end so that you potentially have to walk a long way to get to your room.

Beautiful interior, excellent service and close proximity to many venues and the river walk.

I’ve no complaints.

It was a lovely stay and my spa service was very relaxing.

Across the street from Trump Hotel.

Staff was extremely accommodating and polite. The building was very clean, comfortable beds, and perfect location.

They mentioned you could check out from your TV but that option didn’t work and we needed to go to the front desk.

The lounge had a beautiful view.

Better food at lounge

Our room was FABULOUS! The staff was amazing. Breakfast was awesome. SPA was the best spa experience I have ever had. Location was convenient to where we needed to be for the weekend.

location and spa

pillow was too soft

location was perfect for St. Paddy’s Day parade, treats and special touches were lovely, bath with on off fog mirror was a hit

a lot of the features considered luxury at this hotel are included and standard in much less expensive places I have stayed recently.

The hotel staff, facilities, and location were exceptional. We loved looking out over the canal and We would definitely visit again. Having The spa options inside the hotel was a plus as we loved our spa treatment and the dry and wet saunas.

Very clean elegant and the service was outstanding.

I lived everything!

the spa

thin walls.

Everything

Nothing

the rooms are gorgeous, the staff was extremely nice and helpful. the food was very good as well highly recommend!

only thing i would say is valet parking should be included for the rates there charging that’s it.

most beautiful property I’ve ever seen! the best atmosphere, the best staff, the best location! I loved every inch of this hotel I wish I could live there!

the only thing was I saw that the pool hot tub area was open until 10pm but actually it’s 8

everything!

The breakfast was good but not $45 for eggs, sausage link and frenchtoast with fingerling potatoes good.

Room service ended at 11pm. We called down at 10:45pm and the phone stayed busy till 11pm. There was no place to get any food after 11pm.

Centrally located. Highly professional and kind staff.

For a hotel of this class, I was surprised that I could very loudly hear the next room neighbors ‚play‘. Also, details like the quality of towels and shower amenities provided, are sub par.

Everything

our stay was exceptional!! , I liked how clean the facility was and how respectful the staff were .

we didn’t like how the outlets weren’t able to charge our phone . it was extremely frustrating, the pillows were hard to sleep on .

amazing rooms staff

breakfast was nice but maybe could include more modern choices

Great location, nice lobby and rooms. Concierge, reception and doorman were very friendly.

Restaurant wasn’t as expected for dinner in terms of food and service.

The staff was the favorite part of our stay...super friendly

I didn't care for the street rapper using vulgar language right outside the entrance

5 stars

price

the location

I don’t have any bad thing to say about the location

Staff is top notch. Well appointed surroundings. Shower pressure great. Beautiful bed linens. Nice tech touches so you can communicate in your preferred method. Requests were waiting upon arrival. Restaurant, bar, and parking are attached. It feels more like a resort than hotel. Nice gym, sos and sauna.

In reception and the bar, the seating is extremely low. Valet charge for parking is high. You may need to confirm if any special stay offers are available.

everything. exceptional building

not really

The attention to details. Ambiance. Design. Stellar service. Every single bit of my stay was enjoyable.

gorgeous high end hotel in a superb location.

everything was perfect but the air conditioner wasn’t working properly during the night and they weren’t able to address the issue.