Hampton Inn & Suites Downtown, Chicago

33 West, Illinois, Chicago, IL 60654, USA (show on map)

Expert reviews

Lonely Planet review:

“This unique property makes you feel like a road-tripper of yore. The dark-wood-paneled rooms strike the right balance of retro vibe and modern amenities. The central location puts you near the river, Magnificent Mile shops and Millennium Park.”

Guest rating

This an aggregated customer review rating of Hampton Inn & Suites Downtown, Chicago. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.4 out of 5.0

Ranked 10th in Chicago

64£57$80¥8480C$62A$62HK$626S$105SFr75¥508kr660kr483kr623

What guests liked

All you need to know

Located on 33 West Illinois River North, this Downtown hotel provides the best accommodation options for guests in the city. The hotel provides easy and convenient access to the cultural, entertainment and economic hub of the city while a spectacular view is enjoyed from the hotel’s lofty rooms and particularly from the Sears Tower.

The hotel is located close to famous places such as the Navy Pier, the Shedd Aquarium and several popular restaurants and bars. The hotel is just a few blocks away from the shopping, dining, and entertainment on the Magnificent Mile making the hotel the perfect place for visitors new to the city to get all the thrills and excitement the city has to offer before taking their leave.

The rooms of the hotel are well-furnished and the finest furniture is available. The rooms are also fitted with several conveniences and amenities that would better make the guests in the hotel comfortable. At the Hampton Inn & Suites, the comfort and happiness of guests are guaranteed. Offering maximum satisfaction through quality hospitality services and modern facilities makes it one of the best hotels in the area.

The rooms feature standard features such as amenities such as free Wi-Fi, air conditioning, a flat-screen TV with cable channels and private bathrooms with ideal conveniences and facilities.

The hotel provides a tasty and delicious breakfast menu which would make the perfect start to the day. Guests can easily browse through souvenirs in the on-site gift shop.

 

Hotel deals & lowest price guarantee

We partner with Booking.com and Hotels.com. Both booking websites offer the lowest price guarantee so you can be certain you will always get the best deal for this hotel. If you have seen a better price elsewhere, all you need to do is contact the booking website and they will refund you the difference immediately. You can price match right up until the day before check-in.

Location

Recent guest reviews

5.0
Dana

3 July 2024

Great!

The room was amazing!!! The staff was great and friendly

3.5
David

1 July 2024

Good location, mediocre hotel.

Breakfast? Out of food. They knew the number of guests but still ran out of food.

$100/night hold on credit card was excessive. I requested 2 beds(traveling with my sister) but they tried to get me to take 1-bed room even though I specified 2 in the reservation.

4.5
Gail

1 July 2024

Fabulous

Breakfast staff was friendly and professional.

4.0
Lisa

1 July 2024

Overall, a great weekend stay.

Welcoming and friendly. Nice shower, decent bed. River North location is great (if you can stand the fire station noises next door)...close to great eating, transportation, etc.

The breakfast was very crowded and there were very few choices. We stayed two nights and skipped it the second morning. The small sofa in the room seemed rather worn.

5.0
Fabian

30 June 2024

Exceptional

Excellent Service Very Clean Breakfast was great we’ll book again in the future

4.0
Catherine

26 June 2024

Convenient and comfortable

The room

I could not download the digital key. Tried having front desk text me and still didn’t work. Received a text about my stay and told them I couldn’t get my digital key and no response.

4.0
Jaeyul

25 June 2024

Close to Downtown

Close to Downtown. Clean facility

Complimentary coffee was on the second floor. Inconvenient to go up and down. Front desk employees were not kind.

4.5
Hartmut

25 June 2024

awesome city, awesome stay!

really nice stay, if someone wants to stay downtown Chicago, this is certainly a very good choice in my eyes; especially hospitality and customer service was absolutely great (I faced „challenges“ with my credit card… and they resolved it really pragmatic!). Thank you team @ Hampton Inn THANK YOU especially to Jody!!!

Check-in took quite a while… indeed we arrived Saturday afternoon and it was definitely check-in „prime time“ with a long queue

4.0
Daniela

25 June 2024

Clean and perfectly located hotel to discover the City.

Perfectly located, really close to mostly everything. Clean and spacious rooms.

Couch in the accessory room was not really comfortable; could use an improvement. Breakfast was acceptable but some more options to choose from would be good.

4.0
Jean

24 June 2024

Very good

We had requested full housekeeping on one or two of the days and they never came.

4.5
Teofila

24 June 2024

Fabulous

Full breakfast and coffee. Clean and comfortable beds and rooms. Quiet

Water filler station in lobby

4.0
Josiane

23 June 2024

It was amazing! We would definitely come back.

The design

Breakfast was good, but the scramble was not great

5.0
Elizabeth

22 June 2024

Enjoyed our stay and would stay again!

Breakfast was very good and had lots to choose from. Room was very clean, hot shower, comfy mattress, sheets and pillows. Friendly staff and great location!!

Wish there was daily housekeeping like in the 'old days'...pre Covid!

5.0
Paul

21 June 2024

Excellent Stay, Excellent Value

Two grandparents (late 70s) w/ two grandchildren (8 and 13) for a 3 day/4 night adventure in Chicago. Hotel was GREAT, really GREAT. Breakfast was exceptional. Kids loved the pool and exercise facility. Staff (all of them) were very friendly and helpful. Location (Near North Side) was perfect for our purposes. Metro and bus were very close (w/in 2 blocks). More than ample restaurants nearby. One in the hotel. And . . . AND . . . the price was reasonable, very reasonable. Holy c**p!! Stay here.

5.0
Stacye

21 June 2024

Enjoyed every minute

I love the variety of food for breakfast.

They only have 3 elevators

4.5
Covington

14 June 2024

I'll be back!

I loved the location and the rooms were good. The free breakfast was a great touch! Again the location was great. I was able to walk alot of places

There was no outside seating besides the terrace that closed at 10p and the breakfast section could have had more variety.

4.0
Lance

13 June 2024

Excellent staff, property in the heart of Chicago.

Great location. Nice pool. Great breakfast! Great valet service.

The one elevator that ran for the duration of the weekend out of the 3 total that should be available. Long waits to get to your room from the lobby or the breakfast area.

5.0
Anonymous

9 June 2024

Exceptional

Everything was nice clean

3.5
Helen

6 June 2024

Pleasant

YOLO was very friendly and always addressed me by my name when she saw me.

Proximity to the firehouse. Sirens all night long.

4.5
Porter

31 May 2024

A needed mini getaway that helped reset my world.

Valet Parking was incredibly helpful! The room and beds were comfortable and for being such a "busy" city - we had a little oasis in our room.

Pool was quite cold - breakfast was a circus, but that wasn't necessarily the hotels fault.

4.5
Samya

31 May 2024

Fabulous

Great rooms, spacious and excellent for families. Excellent location and helpful staff.

The elevators were a nightmare. Ended up using stairs most of the time. Line for breakfast was long. Requested housekeeping but they didn’t show.

3.5
Tracie

31 May 2024

Pleasant

Good

Less pot smoking

4.5
Abdulla

27 May 2024

Fabulous

Nice location great staff good service clean room

4.5
Matthieu

26 May 2024

Fabulous

Clean, Great breakfast, Convenient location

Uncomfortable beds.

4.0
Maria

24 May 2024

Very good

Rooms are spacious, location is great, staff very friendly

Breakfast is very plain with limited fresh options. Also seem to be fighting for a spot in the limited breakfast room

Hotel facilities

Services

  • - Meeting/banquet facilities (additional charge)
  • - 24-hour front desk
  • - Laundry (additional charge)
  • - Fax/photocopying (additional charge)
  • - Luggage storage

Activities

  • - Fitness centre
  • - Indoor pool
  • - Indoor pool (all year)
  • - Fitness

Outdoors

  • - Terrace

General

  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Lift
  • - Safety deposit box
  • - Heating
  • - Non-smoking throughout
  • - Air conditioning
  • - Minimarket on site

Parking

  • - Parking garage

Accessibility

  • - Wheelchair accessible
  • - Visual aids: Braille

Pool and wellness

  • - Heated pool
  • - Sun loungers or beach chairs
  • - Swimming pool
  • - Swimming Pool

Miscellaneous

  • - Key access
  • - Key card access
  • - Smoke alarms
  • - CCTV in common areas
  • - Fire extinguishers
Check availability 64£57$80¥8480C$62A$62HK$626S$105SFr75¥508kr660kr483kr623