Hampton Inn & Suites Downtown, Chicago
Expert reviews
“This unique property makes you feel like a road-tripper of yore. The dark-wood-paneled rooms strike the right balance of retro vibe and modern amenities. The central location puts you near the river, Magnificent Mile shops and Millennium Park.”
What guests liked
- Free breakfast
- Friendly staff
- Top location
- Comfortable beds
- Excellent Wifi
All you need to know
Located on 33 West Illinois River North, this Downtown hotel provides the best accommodation options for guests in the city. The hotel provides easy and convenient access to the cultural, entertainment and economic hub of the city while a spectacular view is enjoyed from the hotel’s lofty rooms and particularly from the Sears Tower.
The hotel is located close to famous places such as the Navy Pier, the Shedd Aquarium and several popular restaurants and bars. The hotel is just a few blocks away from the shopping, dining, and entertainment on the Magnificent Mile making the hotel the perfect place for visitors new to the city to get all the thrills and excitement the city has to offer before taking their leave.
The rooms of the hotel are well-furnished and the finest furniture is available. The rooms are also fitted with several conveniences and amenities that would better make the guests in the hotel comfortable. At the Hampton Inn & Suites, the comfort and happiness of guests are guaranteed. Offering maximum satisfaction through quality hospitality services and modern facilities makes it one of the best hotels in the area.
The rooms feature standard features such as amenities such as free Wi-Fi, air conditioning, a flat-screen TV with cable channels and private bathrooms with ideal conveniences and facilities.
The hotel provides a tasty and delicious breakfast menu which would make the perfect start to the day. Guests can easily browse through souvenirs in the on-site gift shop.
Hotel deals & lowest price guarantee
We partner with Booking.com and Hotels.com. Both booking websites offer the lowest price guarantee so you can be certain you will always get the best deal for this hotel. If you have seen a better price elsewhere, all you need to do is contact the booking website and they will refund you the difference immediately. You can price match right up until the day before check-in.
Location
Recent guest reviews
1 July 2024
Good location, mediocre hotel.
Breakfast? Out of food. They knew the number of guests but still ran out of food.
$100/night hold on credit card was excessive. I requested 2 beds(traveling with my sister) but they tried to get me to take 1-bed room even though I specified 2 in the reservation.
1 July 2024
Fabulous
Breakfast staff was friendly and professional.
1 July 2024
Overall, a great weekend stay.
Welcoming and friendly. Nice shower, decent bed. River North location is great (if you can stand the fire station noises next door)...close to great eating, transportation, etc.
The breakfast was very crowded and there were very few choices. We stayed two nights and skipped it the second morning. The small sofa in the room seemed rather worn.
30 June 2024
Exceptional
Excellent Service Very Clean Breakfast was great we’ll book again in the future
26 June 2024
Convenient and comfortable
The room
I could not download the digital key. Tried having front desk text me and still didn’t work. Received a text about my stay and told them I couldn’t get my digital key and no response.
25 June 2024
Close to Downtown
Close to Downtown. Clean facility
Complimentary coffee was on the second floor. Inconvenient to go up and down. Front desk employees were not kind.
25 June 2024
awesome city, awesome stay!
really nice stay, if someone wants to stay downtown Chicago, this is certainly a very good choice in my eyes; especially hospitality and customer service was absolutely great (I faced „challenges“ with my credit card… and they resolved it really pragmatic!). Thank you team @ Hampton Inn THANK YOU especially to Jody!!!
Check-in took quite a while… indeed we arrived Saturday afternoon and it was definitely check-in „prime time“ with a long queue
25 June 2024
Clean and perfectly located hotel to discover the City.
Perfectly located, really close to mostly everything. Clean and spacious rooms.
Couch in the accessory room was not really comfortable; could use an improvement. Breakfast was acceptable but some more options to choose from would be good.
24 June 2024
Very good
We had requested full housekeeping on one or two of the days and they never came.
24 June 2024
Fabulous
Full breakfast and coffee. Clean and comfortable beds and rooms. Quiet
Water filler station in lobby
23 June 2024
It was amazing! We would definitely come back.
The design
Breakfast was good, but the scramble was not great
22 June 2024
Enjoyed our stay and would stay again!
Breakfast was very good and had lots to choose from. Room was very clean, hot shower, comfy mattress, sheets and pillows. Friendly staff and great location!!
Wish there was daily housekeeping like in the 'old days'...pre Covid!
21 June 2024
Excellent Stay, Excellent Value
Two grandparents (late 70s) w/ two grandchildren (8 and 13) for a 3 day/4 night adventure in Chicago. Hotel was GREAT, really GREAT. Breakfast was exceptional. Kids loved the pool and exercise facility. Staff (all of them) were very friendly and helpful. Location (Near North Side) was perfect for our purposes. Metro and bus were very close (w/in 2 blocks). More than ample restaurants nearby. One in the hotel. And . . . AND . . . the price was reasonable, very reasonable. Holy c**p!! Stay here.
21 June 2024
Enjoyed every minute
I love the variety of food for breakfast.
They only have 3 elevators
14 June 2024
I'll be back!
I loved the location and the rooms were good. The free breakfast was a great touch! Again the location was great. I was able to walk alot of places
There was no outside seating besides the terrace that closed at 10p and the breakfast section could have had more variety.
13 June 2024
Excellent staff, property in the heart of Chicago.
Great location. Nice pool. Great breakfast! Great valet service.
The one elevator that ran for the duration of the weekend out of the 3 total that should be available. Long waits to get to your room from the lobby or the breakfast area.
9 June 2024
Exceptional
Everything was nice clean
6 June 2024
Pleasant
YOLO was very friendly and always addressed me by my name when she saw me.
Proximity to the firehouse. Sirens all night long.
31 May 2024
A needed mini getaway that helped reset my world.
Valet Parking was incredibly helpful! The room and beds were comfortable and for being such a "busy" city - we had a little oasis in our room.
Pool was quite cold - breakfast was a circus, but that wasn't necessarily the hotels fault.
31 May 2024
Fabulous
Great rooms, spacious and excellent for families. Excellent location and helpful staff.
The elevators were a nightmare. Ended up using stairs most of the time. Line for breakfast was long. Requested housekeeping but they didn’t show.
31 May 2024
Pleasant
Good
Less pot smoking
27 May 2024
Fabulous
Nice location great staff good service clean room
26 May 2024
Fabulous
Clean, Great breakfast, Convenient location
Uncomfortable beds.
24 May 2024
Very good
Rooms are spacious, location is great, staff very friendly
Breakfast is very plain with limited fresh options. Also seem to be fighting for a spot in the limited breakfast room
Hotel facilities
Services
- - Meeting/banquet facilities (additional charge)
- - 24-hour front desk
- - Laundry (additional charge)
- - Fax/photocopying (additional charge)
- - Luggage storage
Activities
- - Fitness centre
- - Indoor pool
- - Indoor pool (all year)
- - Fitness
Outdoors
- - Terrace
General
- - Non-smoking rooms
- - Facilities for disabled guests
- - Lift
- - Safety deposit box
- - Heating
- - Non-smoking throughout
- - Air conditioning
- - Minimarket on site
Parking
- - Parking garage
Accessibility
- - Wheelchair accessible
- - Visual aids: Braille
Pool and wellness
- - Heated pool
- - Sun loungers or beach chairs
- - Swimming pool
- - Swimming Pool
Miscellaneous
- - Key access
- - Key card access
- - Smoke alarms
- - CCTV in common areas
- - Fire extinguishers
3 July 2024
Great!
The room was amazing!!! The staff was great and friendly