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Hampton Inn & Suites Downtown, Chicago

33 West, Illinois, Chicago, IL 60654, USA (show on map)

Expert reviews

Lonely Planet review:

“This unique property makes you feel like a road-tripper of yore. The dark-wood-paneled rooms strike the right balance of retro vibe and modern amenities. The central location puts you near the river, Magnificent Mile shops and Millennium Park.”

Guest rating

This an aggregated customer review rating of Hampton Inn & Suites Downtown, Chicago. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.4 out of 5.0

Ranked 10th in Chicago

64£57$80¥8480C$62A$62HK$626S$105SFr75¥508kr660kr483kr623

What guests liked

All you need to know

Located on 33 West Illinois River North, this Downtown hotel provides the best accommodation options for guests in the city. The hotel provides easy and convenient access to the cultural, entertainment and economic hub of the city while a spectacular view is enjoyed from the hotel’s lofty rooms and particularly from the Sears Tower.

The hotel is located close to famous places such as the Navy Pier, the Shedd Aquarium and several popular restaurants and bars. The hotel is just a few blocks away from the shopping, dining, and entertainment on the Magnificent Mile making the hotel the perfect place for visitors new to the city to get all the thrills and excitement the city has to offer before taking their leave.

The rooms of the hotel are well-furnished and the finest furniture is available. The rooms are also fitted with several conveniences and amenities that would better make the guests in the hotel comfortable. At the Hampton Inn & Suites, the comfort and happiness of guests are guaranteed. Offering maximum satisfaction through quality hospitality services and modern facilities makes it one of the best hotels in the area.

The rooms feature standard features such as amenities such as free Wi-Fi, air conditioning, a flat-screen TV with cable channels and private bathrooms with ideal conveniences and facilities.

The hotel provides a tasty and delicious breakfast menu which would make the perfect start to the day. Guests can easily browse through souvenirs in the on-site gift shop.

 

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Location

Recent guest reviews

5.0
John

30 July 2025

EXCELLENT TRIP TO THE CITY!

Walking distance to several attractions! Michigan Ave is very close. Amazing hospitality and terrace is relaxing. Breakfast was top knotch! THE VALET IS VERY ACCOMODATING!

5.0
Kathy

29 July 2025

Exceptional

Staff was amazing all the way around. Clean comfortable room. Great location.

5.0
Lynn

26 July 2025

We had a great stay, we would come back.

Location was great for walking to many things like shopping, restaurants, and the river. Breakfast was good, it has all the normal stuff. Everyone should be able to find something to eat. It was a very comfortable stay. Valet was great, very fast and easy to work with.

5.0
Jackie

25 July 2025

The lady at the front dest was awesome, it was hot and I was feeling sick. I had just taken some medication. She brought

Very friendly and clean

5.0
Katherine

24 July 2025

Exceptional

Staff was very kind, room was cold and shower was hot. Exactly how I want it to be! Location was excellent!

NA

5.0
Ruth

22 July 2025

Great family holiday, close to all attractions.

Exceptional staff, great breakfast, big rooms. Great facilities.

No plates or cutlery in kitchen.

5.0
Tiffany

22 July 2025

The stay was excellent!

The room was great, the location was perfect, there were plenty of restaurants and entertainment within walking distance, and breakfast contained a variety of choices: sausage, waffles, potatoes, eggs, cereal, muffins, bagels, yogurt, coffee, juice, milk, etc.

I only wish that there were turkey or chicken meat available for breakfast because I don’t eat beef or pork.

5.0
Lee-anne

12 July 2025

Our stay was perfect & magnificent. Loved the vibe & every minute of our stay.

Everything!! The breakfast was good & they always had enough food, despite the crowds. The waffle station was popular. I loved the 24 hour complimentary tea, coffee & hot chocolate station. Great location to all the attractions.

Nothing. Everything was perfect! One small suggestion, extend breakfast time to 11:00am.

5.0
Katherine

12 July 2025

Exceptional

Clean, comfortable. Would stay again

4.0
Vinicius

6 July 2025

Great place, good room, good location.

Location.

Breakfast can get very crowded.

4.5
Sarah

4 July 2025

Fun, adventure with the family.

Staff was friendly and helpful. Good location. Comfortable, spacious, clean rooms. Hot breakfast.

The only con we had was the noise from the neighboring fire station. We were never bothered at night and it honestly added to the experience for us!

4.0
Johnson

1 July 2025

Great location and overall good stay

Great location and wonderful staff. Room was large and clean.

Bed was not comfortable and requests from the staff were not met. We asked the front desk and our maid for more soap and never got any (was not refilled when we arrived)

5.0
Ntxawv

30 June 2025

Friendly Staff

the staff were nice & very helpful. we weren't able to check in earlier due to a concert, so we called & notified the staff that we might show up past the time slot of check in. they were understanding & made sure other staff were notified of the delay. i also enjoyed the breakfast options & the 24/7 snack area.

3.5
Josef

27 June 2025

Pleasant

The accommodation was nice, clean, the staff was great, the breakfast not so much. Not much to choose from, no vegetables but apparently it's pretty similar everywhere in the US.

I don't know why we couldn't park the Dodge at the hotel. We could park any other car but not the Dodge.

5.0
Carter

26 June 2025

Best stay, service and location.

Room, location, breakfast, friendly and helpful staff. Front desk, valets, breakfast area attendants were all exceptional. We felt pampered and totally loved it!

That our stay was only 3 nights. We could have stayed a week. Great room/suite and totally pet friendly facility.

3.5
Margaret

26 June 2025

Good location with decent amenities

Convenient location near lots of restaurants and a subway stop.

Parking price was outrageous. Desk Staff seemed mystified by requests. Minor things were broken and no one seemed to do anything.

4.0
Michelle

14 June 2025

Very good

The front desk staff was fantastic!

Location is perfect and front desk staff was so friendly!

4.0
Natalia

9 June 2025

Very good

Location

We stayed in the king suite room and unfortunately we could hear everything that was saying next door. Somehow we had a door that was divided our suite and other one.

4.5
Grace

30 May 2025

Great place to stay while visiting Chicago!

Front Desk information about area was great. Location to transit, attractions and restaurants excellent. Breakfast great and always replenished as needed. Pool was clean and warm enough for use.

We knew we were near a fire station but it wasn't so bad - maybe mention that in the description of the area.

4.5
Jamie

27 May 2025

Hampton Inn & Suites River North in downtown Chicago is a good central place to anchor for a weekend visit.

Loved the location near my friends in River North, and nearby food and store offerings. Walking distance to Michigan Avenue and the lakeshore.

Was a little higher cost, probably due to summer prices.

4.0
Julie

26 May 2025

Very good

Breakfast was good.

5.0
Larissa

21 May 2025

Exceptional

I love the location and the size of the room for my family of 5

3.5
Moshe

19 May 2025

Pleasant

Very nosy street near fire station.

5.0
Jeffrey

17 May 2025

Exceptional

The staff at the desk and breakfast room were very friendly and helpful. They create a fantastic environment.

5.0
Jalen

16 May 2025

Exceptional

Everything

Only thing we didn't like, we asked the cleaning staff for a toilet paper, she said she couldn't give us one, the reason we asked her, my son was sick and stayed at the room that day, so they couldn't clean the room, so we ran out of toilet paper, other than that, everything was excellent.

4.0
Alptekin

15 May 2025

Very good

room, breakfast

everything was fine

4.5
Razat

14 May 2025

Fabulous

Great Location

5.0
Dennis

13 May 2025

Our stay was very good.

Great Rooms,breakfast,pool and location.

4.5
Svetozar

13 May 2025

Excellent rooms, enjoyable breakfast, convenient location, helpful staff.

The receptionist at arrival went above and beyond, really friendly and helpful. All the other staff I interacted with, be it the housekeepers, breakfast staff, as well as the other receptionists were also excellent. The area is nice and location is very convenient, close to Navy Pier, the Bean/Art Institute, and public transportation. The room was spacious and comfortable. The breakfast was enjoyable, I liked the fresh self-made waffles and the coffee was excellent. Finally, the hotel has a pool that's on the small side, but enjoyable. A sauna/stream room would really enhance the pool/gym area if the hotel decided to add that feature. Overall, I'd recommend the hotel with confidence.

While the breakfast was ultimately good and enjoyable, there were some items missing that one would expect to see at a good hotel such as bacon, ham, cheese, more than one type of bagel and bread, more pastries than just one type of muffin. Without these items, breakfast turns into a very sugar-high affair, which really isn't optimal if one is staying longer than a couple of days.

5.0
Terence

10 May 2025

Our stay was comfortable and the location was very good.

It was located in an area that we were able to walk to many of our planned destinations.

There is nothing we didn’t like about the property.

5.0
Dzanko

10 May 2025

Great hotel, great location!

Everything, the receptionist was very nice and welcoming. Rooms are very nice, good orginized. Breakfast is ussual as in every hotel in US- bad! Come on US, you can do better. Pool is very nice, gym small but you have everything. Clean rooms. It’s just a good hotel.

Valet was bad except the last night. I was going early out and you could not reach them, they say 15 min, it is 25. Don’t bother. The night before the check out one guy was really professional !

5.0
Lemon

9 May 2025

I enjoyed my stay and will choose it again

Nice selection and enjoyed it

4.5
Shakirah

9 May 2025

Amazing !

The staff, the breakfast & the location were amazing

The size of the hotel room

5.0
Linda

6 May 2025

The location was great. The property was clean. The staff was friendly and efficient.

I thought the breakfast buffet was well stocked it offered a nice variety. The front desk staff, I cannot say enough about they were caring, knowledgeable, and efficient

4.0
Qeyl

5 May 2025

Good place to stay for two, three days.

I liked hotel location.

Hotel is near fire station and, naturally, station's operation impacts noise level around the hotel. I think that breakfest was a bit too 'poor', It missed a bit more variety, but perhaps I am spoiled by European hotels.

4.0
Richard

4 May 2025

Very good

We had the king suite and it was perfect for 3 adults. The pull out couch was in need of a new mattress. A bit lumpy. Location was perfect to walk to all areas. There is a rather busy CFD station a block over. Sirens often at night. There is a GREAT Italian restaurant that joins the lobby.

4.5
Christy

4 May 2025

Fabulous

Very clean. Friendly staff

The fire department being right there. Rather noisy

4.5
Teresa

2 May 2025

We were very comfortable during our stay.

The room was very comfortable and clean.

The hot breakfast food ( eggs, potatoes and meat) was not very hood. The layout could also be improved to minimize congestion, especially around the waffles and toaster.

4.5
Martine

29 April 2025

Good value for money due to the location

location is amazing to visit Chicago and the room was of very good size

the sleeping couch was very uncomfortable

4.0
Daninell

28 April 2025

Very good

My room didn't have a microwave and the pillows were flat.

4.5
Stcoswald

25 April 2025

Great value for the price. I'll be back again!

Spacious with refrigerator and microwave. Corner suite with a decent view. Great location and delicious breakfast. Staff was friendly and helpful when I needed more blankets. The pool and lounging patio was nice

The only downside is the fire department across the street. But I only woke during the first night. I think I must've adjusted after that.

4.0
Joanba

25 April 2025

Excellent location and plenty of space for families or groups.

The size of the room was a bonus and the number of beds was the main reason we chose this hotel. The location was central so we walked to most attractions. The rooms was updated and had a small kitchen with fridge.

Breakfast was disappointing with long queues and a very limited range. It did not match the pictures advertising it!

4.5
Paula

24 April 2025

Amazing stay for the price

Breakfast was delicious, location was close to all main attractions within a walking distance!

Na

4.0
Caroline

24 April 2025

Very good

Breakfast, staff, public transports proximity, availability of a crib

Proximity to Fire Station/EMS can be noisy

4.0
Heather

24 April 2025

Very good

loved the breakfast.

Charged me in case of damages while I stayed there, then refunded it when I didn't damage the place. Why do you need to do that? Also charged me for valet when I didn't use it, I had to call and get that charge removed.

5.0
Xuechen

22 April 2025

Exceptional

Great hot breakfast and friendly staff!

4.0
Jessica

22 April 2025

we all had a really good stay, I definitely enjoyed it and so did my kids in my friend came with us

The room was always kept clean and plenty of amenities

Workout room was pretty dirty and pieces were beat up. Like duct tape was used on the cable machine. I'm biased because I manage a gym.

5.0
Jatayvia

21 April 2025

Great

Breakfast was good I enjoyed the waffles and chicken sausage

Parking but that’s Chicago

4.0
Bonnie

21 April 2025

It was a good stay

Location was great. Staff was excellent

My Aunt died and I had to leave a day early to get to her funeral in Arizona. I was charged for the night I left. Very disappointed

5.0
Rachael

20 April 2025

Exceptional

It was really clean, and the room was very comfortable.

Hotel facilities

Services

  • - Meeting/banquet facilities (additional charge)
  • - 24-hour front desk
  • - Laundry (additional charge)
  • - Fax/photocopying (additional charge)
  • - Luggage storage

Activities

  • - Fitness centre
  • - Indoor pool
  • - Indoor pool (all year)
  • - Fitness

Outdoors

  • - Terrace

General

  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Lift
  • - Safety deposit box
  • - Heating
  • - Non-smoking throughout
  • - Air conditioning
  • - Minimarket on site

Parking

  • - Parking garage

Accessibility

  • - Wheelchair accessible
  • - Visual aids: Braille

Pool and wellness

  • - Heated pool
  • - Sun loungers or beach chairs
  • - Swimming pool
  • - Swimming pool

Miscellaneous

  • - Key access
  • - Key card access
  • - Smoke alarms
  • - CCTV in common areas
  • - Fire extinguishers
Check availability 64£57$80¥8480C$62A$62HK$626S$105SFr75¥508kr660kr483kr623