Kempinski Nile Hotel, Cairo

Aya is perfect

Aya perfect

Rooftop and jazz caffe. Breakfast buffet was really good

Some small details can be improved: shampoo and body wash can be given in bigger boxes rather than in very small samples, staff at chocolate room was not always friendly + it was not clear if it was self service or not

I thoroughly enjoyed my experience at Kempinski. The hospitality was impeccable (all the staff are amazing!) and I was impressed with the standard of my suite. I would like to give a shout out to Abeer and Ragab as they both added to my experience at Kempinski Nile memorable

I honestly can't complain - I had an amazing experience

The stay is nice

Nothing

I appreciated the more intimate size as compared to the other5 Star hotels in Cairo. The location was superb, especially with respect to the Nile. Watching the activities on the Nile added a connection to the area. The staff were vibrant and attentive.Super accommodating. I highly recommend this property. I also appreciated having an ATM in the hotel.

I have no comments or complaints.

Beautiful, well appointed and comfortable room. Wonderful buffet meals and a la carte Chocolate Room

A bit pricey for a room overlooking the river

It was spotless and front of house staff were friendly, welcoming and helpful. The bed was extremely comfortable and minibar was great. Particularly like the jazz bar! I felt very safe, comfortable and relaxed.

The wait staff weren't very attentive...we needed to ask to be served.

Everything. Beautiful rooms. Really excellent breakfast and the Turkish restaurant is highly recommended. Staff were so helpful especially Raneem from the ladies in red team. The location beside the Nile is just perfect.

Nothing.

The staff was excellent.

La escala del hotel es perfecta.

Good service. Responsive concierge. Excellent breakfast,

I was not given the room I expected. It was a room classified as the one I'd always had - deluxe river view - but noticeably smaller than the other times as in a different part of the building. It was still a nice room with a great view but I was disappointed.

Amazing hotel by its staff

I liked everything

Cleanliness, serenity and amazing staff

Everything was exquisite

I had a very relaxing experience...the staff was there to really make my stay comfortable. Any question we had was immediately resolved. It really takes away the burden of being in a unfamiliar city.

Small criticism is that the diner we had in the hotel could have been better, but then no chef can cook to everybody's taste.

Everything in the room was absolutely exceptional .. special thanks to Raneem, Hassan and Christina

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The cleanliness and hospitality

The Room

Location

Brilliant staff

Nothing

My favorite hotel in Cairo, everything is great about it. The rooftop is actually great

None

Raneem from guest relations she was extremely professional and excellent in her dealings. Her communication with the guests was very pleasant and courteous. I would like to commend the hotel for having such high-caliber staff.

Raneem from guest relations she was extremely professional and excellent in her dealings. Her communication with the guests was very pleasant and courteous. I would like to commend the hotel for having such high-caliber staff.

Its quiet and all staff are friendly and welcoming. They have Asian section for breakfast☺️

The front loading bay is a bit small

The team is very welcoming, polite and supportive. It was great to stay with them

Excellent staff, always available and happy to help in every possible matter. Excellent food, both at the Blue Italian restaurant and in the room service. Incredibly helpful concierge, with Hussein providing very fast, very good and very efficient solutions.

Location is excellent, the rooftop view of the Nile is superb. The room was a good size and well furnished. Bathroom was clean and as expected. Shower could have been more powerful, but a very minor thing.

Room key cards kept failing. The room service food although generous proportions, was not very flavourful (especially the biryani my wife ordered). But overall, reasonable.

Very nice and very various at breakfast and the staff friendly and helpful

Cozy

The food is great and the room very clean and aya from reception helpful

Nope

Central

Staff were extremely friendly and helpful!

Spa facilities were separate men and women and I was unaware of that when booking as there wasn't any information about it.

Thanks to all the staff epically emad housekeeping

Nice staff, location perfect

Nothing

Wonderful friendly staff with attention to details. The hotel is sparkly clean and has amazing decor Yasmin in the Chocolate bar was exceptional. Friendly helpful as well as all the staff. Probably the best Hotel we have ever stayed... Thank you to all

Nothing everything was perfect

Clean and comfortable

Bad views from the window other than the Nile view

thanks to the guest realarion Raneem and saber and zaid from receotion for there kindess ❤️❤️

Super location, good view of Nile, friendly staff and good quality breakfast!

Taha from butler and Hassan,Ziad, saber and lastly Raneem lady in red are the best team made us feel at home here

ممتاز

location- overlooking nile food- tasty dinner options with good wine prices comfy room and comfy bed, with plenty of pillows clean room Spa was exceptional and a nice way to relax

n/a

Everything was great

Great service, nice spacious rooms

Our kids really enjoyed the rooftop bar and breakfast buffet.

The breakfast

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Clean and comfortable

Nothing

The staff is incredibly kind!

Excellent service and very comfortable, luxurious room with great view over the nile and a comfy bed.

Only downside was an aggressive housekeeper overly keen on tips — and who came into our room at 2am uninvited (front desk was horrified and talked to him).

The erea

All excellent

Excellent and exceptional management

Feels like home

Nothing

All staff were so kind and helpful. I would want stay here again if i come back to cairo.

Everything was very pefrct specially aya and abeer from reception was bery help ful

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