Kempinski Nile Hotel, Cairo

Location was terrific, facilities and restaurants great, staff helpful and stay very comfortable. Would book here again.

Aya from reception was very helpful

I had an excellent couple of days here, Probably the warmest welcome and kindest staff I have encountered in my many years of travels around the world. Cairo is an extremely challenging city for Europeans and it is very nice to have a place to retire to- with such helpful people. As an example, I was a little disappointed when I arrived hot and tired from a work engagement on the Sunday afternoon to find the rooftop pool, with its simply amazing view, was quite small and unfortunately all the chairs and beds were unavailable. Potentially my problem, with a busy time wanting some relaxation- definitely a first world problem! I mentioned this at the front desk. They insisted on summoning the Hotel manager who solved the problem! I returned to the rooftop intermittently for the next couple of days enjoying the sensational views, more of a plunge rather than a Long pool and if there wasn't a Sunlounger available immediately, read my book on the chair for a short period and then one always came up. In terms of room decision it's either Nile or city view. The former really spectacular, but of course with a lot of traffic on the Riverside Road beneath........ The latter without the drama, but nevertheless cheaper and with a really interesting city building behind as its next to the historic part of Cairo with embassies et cetera, I think next time I might opt for the city with a little economy and a change Breakfast and light lunch by the pool were excellent

In terms of the hotel nothing… However, Cairo is an exceptional city in terms of crazy traffic everywhere and in particular no pedestrian crossings whatsoever. Although it's possible to walk to Tahrir Square in around five minutes, anything more than that take an Uber… Which works extremely efficiently, is amazingly cheap – nb cash only.

Comfortable suite (upgraded). Very attentive and friendly staff. Rooftop pool overlooking Nile.

It’s located the other side of a busy road so dangerous to cross if you want to walk along the Nile.

the stay was very nice and aya from reception was very nice

nice

Good location, lovely room and very friendly staff.

Sometimes the music at the pool was too loud-particularly when people want to chill out after a day of sightseeing. However, the staff turned it down when asked.

My stay at the Kempinski Nile Hotel Cairo was nothing short of exceptional. As always, Kempinski delivered absolute perfection, going above and beyond to meet my every need. Every team—from concierge and the Red Ladies to front of house and food and beverage—was incredible. The staff truly make you feel like you are their only guest, offering such a personal and attentive experience. The hotel itself is beautiful, with stunning views of the Nile and a fantastic location just 30 minutes from the airport. Fresh flowers throughout added a luxurious touch and the food was outstanding, especially at their Italian restaurant. What stood out most was how every staff member knew my name and consistently went the extra mile to ensure I was looked after. As a solo female traveller, it can sometimes feel daunting being in a new country, but choosing Kempinski always gives me peace of mind. Their attention to safety—even noting my Uber driver’s details—made me feel completely secure and cared for throughout my stay.

A few dogs barking outside the hotel once or twice throughout the night, possibly from close by houses of the local community, which woke me up once or twice.

Everything .. the food taste was amazing, the view is brilliant.. I loved it . Special thanks the Mrs Maryam in the reception, she was so cute and helpful.

Nothing

the stay wqs so relaxing and nice thanks abeer for assisting us

nice hotel and aya from recerption very helpful

great

It’s a really nice location with beautiful Nile view.

Nothing!

Really well positioned hotel with a superb team looking after their guests. Abeer in Guest Relations was incredible and so helpful when we had an issue. The breakfast buffet was outstanding and all the team went out of their way to help. Would highly recommend.

Lovely hotel. Fantastic helpful staff and spotlessly clean. Rooftop pool is fabulous and the location is perfect.

The gym could do with more equipment

Location

Location cleaness rooms stay

Reception A need for more sophistication from the staff

There is gr whom aya very helpful

Aya is perfect

Aya perfect

Rooftop and jazz caffe. Breakfast buffet was really good

Some small details can be improved: shampoo and body wash can be given in bigger boxes rather than in very small samples, staff at chocolate room was not always friendly + it was not clear if it was self service or not

I thoroughly enjoyed my experience at Kempinski. The hospitality was impeccable (all the staff are amazing!) and I was impressed with the standard of my suite. I would like to give a shout out to Abeer and Ragab as they both added to my experience at Kempinski Nile memorable

I honestly can't complain - I had an amazing experience

The stay is nice

Nothing

I appreciated the more intimate size as compared to the other5 Star hotels in Cairo. The location was superb, especially with respect to the Nile. Watching the activities on the Nile added a connection to the area. The staff were vibrant and attentive.Super accommodating. I highly recommend this property. I also appreciated having an ATM in the hotel.

I have no comments or complaints.

Beautiful, well appointed and comfortable room. Wonderful buffet meals and a la carte Chocolate Room

A bit pricey for a room overlooking the river

It was spotless and front of house staff were friendly, welcoming and helpful. The bed was extremely comfortable and minibar was great. Particularly like the jazz bar! I felt very safe, comfortable and relaxed.

The wait staff weren't very attentive...we needed to ask to be served.

Everything. Beautiful rooms. Really excellent breakfast and the Turkish restaurant is highly recommended. Staff were so helpful especially Raneem from the ladies in red team. The location beside the Nile is just perfect.

Nothing.

The staff was excellent.

La escala del hotel es perfecta.

Good service. Responsive concierge. Excellent breakfast,

I was not given the room I expected. It was a room classified as the one I'd always had - deluxe river view - but noticeably smaller than the other times as in a different part of the building. It was still a nice room with a great view but I was disappointed.

Amazing hotel by its staff

I liked everything

Cleanliness, serenity and amazing staff

Everything was exquisite

I had a very relaxing experience...the staff was there to really make my stay comfortable. Any question we had was immediately resolved. It really takes away the burden of being in a unfamiliar city.

Small criticism is that the diner we had in the hotel could have been better, but then no chef can cook to everybody's taste.

Everything in the room was absolutely exceptional .. special thanks to Raneem, Hassan and Christina

Nothing

The cleanliness and hospitality

The Room

Location

Brilliant staff

Nothing

My favorite hotel in Cairo, everything is great about it. The rooftop is actually great

None

Raneem from guest relations she was extremely professional and excellent in her dealings. Her communication with the guests was very pleasant and courteous. I would like to commend the hotel for having such high-caliber staff.

Raneem from guest relations she was extremely professional and excellent in her dealings. Her communication with the guests was very pleasant and courteous. I would like to commend the hotel for having such high-caliber staff.

Its quiet and all staff are friendly and welcoming. They have Asian section for breakfast☺️

The front loading bay is a bit small

The team is very welcoming, polite and supportive. It was great to stay with them

Excellent staff, always available and happy to help in every possible matter. Excellent food, both at the Blue Italian restaurant and in the room service. Incredibly helpful concierge, with Hussein providing very fast, very good and very efficient solutions.

Location is excellent, the rooftop view of the Nile is superb. The room was a good size and well furnished. Bathroom was clean and as expected. Shower could have been more powerful, but a very minor thing.

Room key cards kept failing. The room service food although generous proportions, was not very flavourful (especially the biryani my wife ordered). But overall, reasonable.

Very nice and very various at breakfast and the staff friendly and helpful

Cozy

The food is great and the room very clean and aya from reception helpful

Nope

Central

Staff were extremely friendly and helpful!

Spa facilities were separate men and women and I was unaware of that when booking as there wasn't any information about it.

Thanks to all the staff epically emad housekeeping

Nice staff, location perfect

Nothing

Wonderful friendly staff with attention to details. The hotel is sparkly clean and has amazing decor Yasmin in the Chocolate bar was exceptional. Friendly helpful as well as all the staff. Probably the best Hotel we have ever stayed... Thank you to all

Nothing everything was perfect

Clean and comfortable

Bad views from the window other than the Nile view

thanks to the guest realarion Raneem and saber and zaid from receotion for there kindess ❤️❤️