Kempinski Nile Hotel, Cairo

Beautiful hotel. Fabulous dining options. Tried them all. Welcoming staff. If you want to be treated like a valued guest instead of just a room number this is the place for you. Particularly liked the roof top alfresco dining watching the sun go down over the Nile and the lights of Cairo coming on along with those of the boats plying their trade on the river. Memorable.

All good.

It would have been good to have more options for an a la carte breakfast instead of a full buffet which I did not want to eat.

Excellent buffet breakfast and room service breakfast

Roof desk closed for a private party. I had planned to use and enjoy it. Keep it open for the paying customers. Private parties can use another space

I liked the atmosphere

The space is dated. Couches dirty and the air was not working in the living area. The cost is way to high when transportation is not included.

Professionalism

No problem in particular

Luxury hotel, great room, restaurants on site, excellent breakfast, pool on the roof and sunbeds for sunbathing. Room service available too if you arrive in the night. Good location for accessing all the sights, and in a nice safe area. Highly recommended

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Excellent location with really fabulous staff

NA

The staff , Carols and Raneem are exceptional , they both made sure that all is comfortable for me , even the housekeeping staff at the 3rd floor were very polite and nice (the morning and the n8ght shift) The breakfast is also good and , the jazz bar as well.

Nothing

The staff were very friendly and the hospitality is exceptional. Special thanks to Munir, Hassan, and Kamel.

the rooms were very comfortable and all the staff went above and beyond, particularly Mahmoud in the breakfast room.

The pool area on the roof is a bit cramped but not sure what could be done about this

Most amazing hotel experience ever , and we’ve been around , we love kempinski chain in particular, we’ve been to few Kempinski hotels in middle east and Europe but honestly this the best in service, thanks to Christina in reception she really made our trip she is extraordinary professional ,welcoming , excellent attitude provides truly 7 stars and world class service , thanks kempinski and million thanks Christina

Very central location, very easy to get an Uber. The staff is very very friendly. The bed is very comfortable. Very clean.

The TV doesn’t have Netflix and can only be mirrored by an android phone, we had iPhones so were unable to use the tv. The hotel is nice, but doesn’t feel like a real luxury 5 stars. While the staff is very friendly, they do not have the high-end hospitality training necessary. For example, the brought us whole fruits in a plate with a cling film wrap; no cutlery or plates. They got us the room service by carrying the plate in by hand, without a tray or table. These are small things that differentiate a luxury five star hotel from a 4 star one.

Staff are friendly and professionals The guest relations manager was extremely helpful and supportive. I genuinely thank her for such great service

All were great

The staff are so helpful and nice especially Hassan from reception with professional services and attention to details

Very good value for money , the staff are fantastic , from concierge , reception , housekeeping etc and the breakfast amazing with again incredibly helpful and smiling staff .

The swimming pool could be more shaded

Location is perfect Very nice view over the Nile Great, friendly and professional staff The reception agent was great, he offered free upgrade Great cafe at the lobby Angelic voice at the Jazz bar

Thanks to Saber and Walied and Carlos and can’t forget the guest relation Raneem for their amazing and outstanding service

Thanks to Saber and Walied and Carlos and can’t forget the guest relation Raneem for their amazing and outstanding service

Fantastic hotel. Perfect location for Cairo with plenty of comfort. Strongly recommend.

Could be much better

Staff could be better,

Impeccable service at reception, bar and breakfast. The choice of breakfast items was vast, including a large array of fruit which has been lacking in our other Egypt hotels. Huge bedroom with a bath and separate shower. After a disrupted journey and late arrival due to a cancelled internal flight, we were enormously grateful to be granted a late checkout.

Decor in our suite of rooms was a little dated and the pictures in the bedroom were really uninspiring - to the point that on a wall with four pictures, they displayed two pairs of identical prints. The sofa in the sitting room was stained. Notwithstanding these comments, we were hugely gratified to have been upgraded.

Hotel could be better, reception need more support, it is bello Kempinski level

Small junior suite, outside noise too much, staff not much cooperating

Unforgettable Stay at the Kempinski Nile Hotel – True Luxury in the Heart of Cairo From the moment I arrived at the Kempinski Nile Hotel in Garden City, I was impressed by the elegance, comfort, and attention to detail that make this property so special. The hotel offers the perfect blend of timeless luxury and modern sophistication, with breathtaking Nile views and a calm, refined atmosphere just steps away from Cairo’s vibrant center. What truly elevated my experience was the outstanding hospitality of the staff—especially Christina and Raneen at reception. Christina was exceptionally welcoming, professional, and genuinely kind. She went above and beyond to make sure my stay was seamless and memorable, assisting with everything from check-in to local recommendations. Thanks to her, I was even upgraded to the beautiful Madina Suite, which made the experience even more special. Raneen was equally wonderful—attentive, courteous, and always ready with a smile. She kept checking on us daily to ensure everything was perfect and that we had everything we needed. Their warmth, professionalism, and genuine care made me feel truly valued and at home. Together, they set the tone for a flawless and unforgettable stay. The rooms were spacious, elegant, and impeccably clean, offering every comfort imaginable. Breakfast at The Blue Restaurant was exceptional—fresh, diverse, and beautifully presented, with service that was just as impressive as the food. The rooftop pool and spa were serene havens, perfect for relaxing while overlooking the Nile. In every way, the Kempinski Nile Hotel exceeded expectations. The atmosphere, service, and attention to detail make it one of Cairo’s finest hotels. I can’t thank the team enough—especially Christina and Raneen—for making my stay so memorable. I’ll absolutely be returning on my next trip to Cairo. ⭐️⭐️⭐️⭐️⭐️

Staff, location and very clean and quiet place, comfortable to stay and highly recommended

The breakfast area is small reason that the building design is too old but renovated. an incident happened with me which i didn't like that i asked one of the staff (lady) was on the reception for contact number of a beauty center as personal favour, and she recommended me to a beauty center which I understand from her that the hotel depends on them for reason that the hotel don't have a beauty center or hair stylist, and she said (you can go back to your room and call the reception, and directly we'll connect you with them), and I did. But while the checkout i was shocked that I was charged for the phone connection which i made. It was a small amount but the staff should be clear from the beginning, in addition I had a sim card during my stay and could do it from my personal phone

We stayed in hotel for 4 nights hotel is very clean room ! food is amazing great 👍

The pool we didn't like it beacuse it very small only 9 deckchairs you have to lucky to find one in the morning. Loaction is not the best we didn't like it where the hotel is Loacted..

The breakfast was varied and the staff members were very attentive. A great place to escape from the City.

Room service was excellent and food was first class 🔝🔝🔝

The room was not always cleaned or restocked to expectations

I have enjoyed my stay at the hotel. The hotel is very calm and comfortable, and all the staff I met were helpful and supportive.

Every things were perfect except the carpet seems old and needs replacement.

Location was fantastic Very nice staff Breakfast was very good and specially the fool.

Location and staff

The ac it was a bit warm

Location Very Cozy

The hotel is distinguished by its location and offers exceptional guest service. The staff is helpful and professional. Breakfast is varied, ranging from local to international.

Hospitality

Perfect stay Clean and all staf where friendly.

Fantastic service and great location. Hotel is super clean and comfy. And the service was excellent.

Rooftop Pool/Bar were excellent with a magnificent view

Security and front desk

Nothing

Lovely clean room, comfy bed. Staff super friendly and attentive. Breakfast choice was amazing. Having the swimming pool was great.

Not enough loungers or even umbrellas at the poolside.

Excellent and clean especially the reception staff

None

Clean

Nothing

Excellent location, great atmosphere and amenities, amazing service

Enjoyed the rooftop pool, Jazz bar, and Friendly staff.

The rooms were dated.

Location and services

Small rooms

Great stay

Staff, especially Ziad and Mahmood were too helpful and gave a lot of their time to us, the hotel is clean and quiet, very comfortable place to stay

No beauty center in the hotel and the breakfast area is small reason to the old building design

Staff was very friendly, everyone was helpful and polite. The location was good and walkable distance to many things. The rooms were clean, cozy and comfortable.

Only the pool deck seating area/cafe has very limited seating capacity

The Kempinski Hotel in Egypt offers a luxurious experience with stunning architecture and exquisite dining options. The staff is attentive and genuinely committed to ensuring a memorable stay, providing top-notch service that makes you feel special. The rooms are beautifully appointed, featuring elegant furnishings and breathtaking views.

one aspect to consider is the pool area, it can feel a bit small, especially during peak times. Additionally, there were instances where available sunbeds by the pool were limited, which didn’t quite match the images online that showcase a more spacious and accommodating setting. Despite this, the overall ambiance and service at the hotel make it a wonderful place to relax and enjoy the beauty of Egypt.

Thank u Mr.Mohamed Nabil for the exceptional service and support

Thank u Mr.Mohamed Nabil for the exceptional service and support

Great old world ambience and very friendly staff.