Kempinski Nile Hotel, Cairo

Staff was amazingly polite, nice and competent.

Almost nothing.

Thank to mohamed can’t remember from which department And All thanks goes to Raneem Lady in red and Khamis and Mahmoud from reception for the excellent service and late check out

Very clean and tidy. Excellent location and service!

EVERYTHING! Amazing location, hospitality and extremely comfortable. We were traveling with our 2 and 4 year old children, and the staff made sure we were catered to at every moment! A VERY SPECIAL THANK YOU TO: Raneem the Beautiful Lady in Red Mr Saber at reception Mr Hassan and Mr Taha the extremely friendly and hospitable butlers Mr Mohamed and Mr Sayed in housekeeping And the friendly Mr Youssef the life guard Thank you to the whole team for making our stay extraordinary! We will be back again for sure!

Although the rooftop pool was amazing and has a breathtaking view of the Nile, it isn’t really child friendly as we had our two kids with us.

We enjoyed our stay so much. The hotel is super clean. The staff is very friendly and helpful. The variety and quality of the food at the breakfast was exceptional. Everything was perfect.

The only this is that the pool is very small. I wished it was bigger.

Great location and a beautiful hotel and view of The Nile.

Every thing is excellent

The excellent hospitality

Perfect Location !!!

Cleanses , facilities , food and staff

N/A

Very helpful staff, respectable and genteel, comfortable room and clean Breakfast is rich and fresh , everything awesome Definitely I will come back every time I will be in Cairo

No

Hassan and Raneem were excellent , and did great job

The location of the hotel is nice

Non

Every thing about the the hotel from the reception the manager and housekeeping

Place Staff

The staff are very welcoming and always willing to assist.

The breakfast is always the same. The laundry was too expensive.

Thanks to the ladies in Red and Mr. Wael from concierge for the excellent service To all the staff thank u too

The staff, breakfast and the location

Nice hotel. Good stuff

The Nile Kempinski is a fantastic true 5 star hotel located in Garden City very close to downtown Cairo. The area itself is nice and quiet, on the Nile and away from the hustle and bustle of downtown. Saad Zaghloul and Sadat metro stations are only a 10 minute walk away and it's also very easy to get a taxi/uber. Note that there aren't really many shops or anything immediately around the hotel. On to the hotel itself, it's certainly an opulent place with a magnificent if slightly small lobby area particularly when compared with the Intercontinental Semiramis for example. I stayed in a junior suite which was spotless and a brilliant size on a high floor with a balcony. The breakfast was fantastic, five star quality with plenty of options for everyone. A word on the executive lounge, this is a lovely place to relax and have a drink or some food. A light buffet lunch and pastries are provided as well as canapes and drinks after 5pm. I'd like to give a special shout out to Samir in the lounge, what a lovely chap. He really took time to chat with me and his service, his friendliness is outstanding. All in all, I really enjoyed my stay here. It has a more intimate feel when compared to some of the other 5 star hotels close by.

Nothing to dislike

We loved our stay at the Kempinski Nile hotel. Cairo was our first experience in Egypt and we asked a lot of questions. The staff there were so consistently welcoming and helpful. Sabri and Ahmed Hassan the bell captain were especially wonderful and genuine. The location of the hotel was great, overlooking the Nile and very walkable to the Museum of Egyptian Antiquities. We also enjoyed walking in the area behind the hotel to try other local restaurants. The rooftop pool had a great view. There is also an ATM on the premises. The breakfast buffet at the hotel’s Blue Restaurant had a wide variety of delicious foods, with made-to-order salmon and eggs Benedict, meats, veggies, salads, pastries, fresh fruit, teas and coffees, healthy smoothies, etc. Our room was very spacious and clean. The large fruit basket in our room on arrival was a very nice and appreciated touch, as was the large slice of birthday cake that they brought up to our room on my birthday. (They had seen my passport.) Our stay was exceptional. We were sad to leave and would love to return some day.

Good location convinient very good service

Lobby is not very spacious, the resort is getting older

It was premium amenities and most staff was very helpful. Sabry at the Concierge was exceptional !

Some of the staff not very helpful at the pool side. Sheesha quality can definitely improve.

It was really comfortable not my first time loving definitely will come back again🤍

The staff is very professional and nice

Thank u lady in red and all the staff

Thank u raneem lady in red for the courtesy and nice hospitality that u have showed us

Everything was good & cozy , the staff are so friendly.

Hospitality, cleanliness, location, food, rooftop pool.

There were no issues from my perspective.

Location, clean, staff were amazing

A little bit old but still clean

Amazing property and hotel one of the best hotels i have experienced ever, specially staff member (raneem, ahmad hasan, ahmad saber, jana, ziad and security guys)

Location, staff and food

Pool, room with balcony over Nile was great, staff friendly and helpful

Nothing

Location

Nothing

Very nice staff

Swimming close too early before 8 pm during summer time

Everything was perfect, employees nice and professional. The food was simply delicious, home baked bread and amazing pizzas. I had the opportunity to talk to the chef who is very charming. Staff at the reception was fantastic, restaurant teams as well and the hospitality manager simply lovely

The bedrooms look a little bit old style, but it is charming. The pool had a stunning view and we spent most dinners on the roof top, where stuff has always done their best to make our day memorable.

The hotel was a dream itself. From cosy rooms and every possible additional things you can get for free along with a view on the Nile to massages and spa center to staff. Everything excellent

Fabulous hotel and professional staff

Very friendly staff, super clean place and great location.

Its accessible and a nice hotel.

It was exceptional service and hospitality , very friendly and welcoming team.

Everything

Nothing

Nothing

The staff behaviour and the cleaning

Thanks to all the staff especially the reception, bellman and Ladies in Red for their outstanding hospitality and service

Clean, location, very attentive staff

Nothing

Great location, very welcoming staff

The pool was clean and great just the size was relatively small

The staff are super nice and friendly It's very clean and hygiene Breakfast has good varieties with very good quality & taste

The location, the view, staff everything was great

every thing was good

the hotel was food very bad

What I like about this hotel is proximity to downtown Cairo, ease to get to airport, cleanliness and the team who have an impact into your stay. Concierge friendly, knowledgeable, high standard team with the “lady in red” team ensuring your stay is exceptional, not just good, with the front of house team reception adding to exceptional welcome & problem solving. Housekeeping, bar and breakfast staff add to team satisfaction. I went to spa this time and again exceptional. Thank you all the team. You all have an impact into stay.

I did have a slight small issue which was resolved by the butler and reception manager. Exceptional support even with a problem. All resolved.

Very good

Nice

Exceptional staff from front desk to service at breakfast or room service, everyone very attentive and professional.