Sofitel Nile El Gezirah, Cairo

Amazing location on the Nile.

Everything was great

Nice hotel to stay at whilst in cairo. Its on its own island on the Nile, so the view from a nile room is incredible. Well placed as well to get around, staff were helpful and has a beautiful terrace to eat on outside. I would stay here again.

Nothing

Perfectly situated hotel, very nice team, comfortable room, well equipped. Great pool, sun-beds. Amazing variety of food from different restaurants. Perfect gym. River front and Nile view! Walkable distance to Tower of Cairo.

Very friendly and professional staff that make every wish possible. Awesome location with an amazing bar right on the Nile. Rooms are great and breakfast super tasty!

balcony doors and connecting room doors need to be fixed as it gets quite loud in the room! Sleepy without earplus (and our room was on the 20th floor) can get quite hard

Nice room with beautiful view. Attentive staff.

I liked the view from my room. The location was convenient, close to downtown and a shopping center. The room was clean, and the service was good. However, I think that when guests pay a high price for a room, items like those in the refrigerator should be complimentary as a welcome bonus.

There was smoking in the lobby. The waitresses seemed focused only on doing their job rather than providing warm customer service or even a smile. There was too much focus on the task itself and not enough on the guest experience. I did not see anything seriously wrong, but I also did not feel a friendly environment as a guest there. However, the staff at the reception were friendly and helpful.

Every thing

swimming pool , it is so small

Wonderful stay

Friendly staff, beautiful, great location and super breakfast.

Beautiful terrace overlooking the Nile. Well maintained hotel

Nothing

Location

Cleaning

Really nice hotel and great facilities.
Staff were helpful and breakfast was great.

We had the best last day at the Sofitel Cairo!
Excellent staff, friendly and always happy to help.
Excellent Moroccan restaurant (we tried "La Palmerie"), perfect for a romantic evening by the Nile with live background music.
Very spacious room (we were in the Junior suite on the top floor), the view was amazing from our balcony, you could even see the pyramids!
Lots of choice for breakfast, we didn't know where to start! Everything was very good, you can have waffles, crepes or French toast on demand.
It was our last night in Cairo and the staff at the Sofitel really made it special, we will definitely go again and we will recommend to anyone staying in Cairo. I wish we could have stayed longer.

Nothing, everything was perfect.

The staff were so accomodating, friendly and helpful.

Position over Nile. Good food.

Outside area is shabby but that is Cairo.

Sofitel is my favorit hotel in Cairo. Everything is perfect. The service is great. I took my group to Sofitel and everybody was very satisfied.

It would be good to have a bigger variety for gluten free and vegetarian food.

Style, ambience, location and level of service.

It was an oasis of calm in the busy city of Cairo.

Nothing

We had a great room overlooking the river.
Moroccan restaurant was nice.
Breakfast - good variety and taste.

Nothing.

its location, we can see the river Nile from our room.

none

The staff friendly, the bed and room comfortable, breakfast outstanding with many chooses and delicious, view from room good. The lobby and Nile River views from the waterfront are beautiful.

The bathroom shower did not work properly and overall bathroom repairs and updating needed.

I lived in Cairo for three years and always had been to the Sofitel to enjoy the terrace and the summer brunches at Le Sud restaurant. If you want to enjoy the Nile, most probably you will not find a better spot, as it is on the tip of Gezira island looking over the widest sector of the river close to downtown. It feels as if you were on an enormous ship on the river. That’s why decided to close my three year stay with some nights at the Sofitel and it didn’t deceive me: great views, wherever you are placed in the building. My room was pretty updated. It didn’t have a bath tub but it was not a problem for me. Plenty of free drinking water and decent amenities. Wonderful linen - the sheets are amazingly soft. Breakfast buffet was awesome, with real French pastries (which are impossible to find in most hotels in Egypt). Staff is wonderful in general, especially the breakfast shift and the waiters in the Nile terraces. Also the receptionists are very helpful.

The staff at Le Sud restaurant at night is constantly clearing the tables and they don’t let you enjoy your food and your overall experience as much as you could. Then this is a quite normal thing in Egypt but wouldn’t expect it in a 5 star hotel: they don’t know how to space entrées and main dishes, and they either bring the food all together or tightly spaced. The night buffet closes very early. The spa is lovely but the steam room was a bit colder than I expected.

Swimming pool and views

Nothing

Location and facilities

The hotel need renovations especially the rooms

this is my first time to stay at sofitel elgezirah. overall it was a great experience services, location, staff, food even the beauty centre (salon)

NA