Marriott Mena House, Cairo

Location. WOW!

The place is a classic, but could use an uplift to places.

Location, pyramid view, security, facilities

For my first visit in nearly 25 years, this has been a delight! The room was absolutely fantastic with an excellent balcony and views. The staff were helpful and friendly. The room was comfortable, and the bathroom was good.

I want to thank Maria and her colleagues from the concierge desk for helping facilitate the excursion to the pyramid and the Nile cruise. Mohammed my housekeeper.

NA

The best of everything with the pyramids at your feet

Annual planting unnecessary and poor and why clean the breakfast pool at breakfast time

Location could not be better

For the price, everything quite basic

Mena house the best of everything!!!! Fantastic breakfast the best ever of my world travels anywhere:) a big thankyou to the breakfast manager Mahmoud and manager Amal and chef Sameh and mostafa service for making our short trip world class we love you all thankyou so much also thankyou to the bar man Ahmed saied and all staff where excellent

Nothing to dislike

Sitting under the pyramids.

It's absolutely lovely, Historic and very safe

It's very expense, especially the car ride from the airport that doesn't even meet you in the airport. Instead you have to run a gauntlet of opportuning cab drivers and cross several lanes of traffic. Then, after locating the driver, you walk a very long way with him to the car. This costs $120 one way.

The property really is right by the pyramids so it was perfect for our purposes. The breakfast buffet was particularly outstanding and set in a magical position. The swimming pool and surrounds and the gardens are very pretty and the staff couldn’t have been more helpful. It’s also close to the new museum.

It is quite a distance from the rest of Cairo and the facilities there

Thr position of Mena House is why we chose it for our short stay at Giza. We wanted to see the new G.E.M. which is truly wonderful, and the hotel is only minutes away. The staff were exceptionable, and in general Egyptians are very hospitable. The hotel facilities were superb, except that one had to pay to use a special sitting room. Most hotels provide a sitting room as part of the deal for their guests.

See above

Full pyramid view from room, beautiful garden for walking and pyramid views. Hotel overall has an authentic character in keeping with its long history. Loved the black & white pictures of pyramids from years back. Dining facilities and staff excellent. Bedroom and bathroom was clean.

Shower and bathroom dated.

Unmatched location; great restaurants; great staff

Older room styling; modest room sizes; expensive

Everything. We had a partial pyramid view room which was amazing. Great service, fabulous breakfast, delicious dinner. Great tour booking facilities on site Peaceful and calm with lovely gardens

Everything was great

Staff was friendly, the view and location of the hotel

Quality of the food, in almost all restaurants, especially pool bar

The best in Cairo! Really happy with this hotel

Everything was perfect

Everything is excellent, location, accommodation, staff and facilities as always. Big thank you to Mohammad for a fantastic room cleaning service and your professionalism. To the restaurant staff at breakfast and dinner. Cannot do enough for you to make it a special experience. To the chef and lady who has worked at Mena house for many years in the restaurant, you are a credit to the company and we look forward to seeing you again soon. What a special place.

Everything is exceptional

The amazing pyramids view of course, good service and all good.

All good. Thanks.

The location is perfect. Very pretty hotel, lovely gardens. You get priority access to the pyramid area. We didn’t realize until the second day so booked through concierge and went again!! Breakfast was excellent

Crazy tipping!! Staff everywhere looking for tips. Suggestion would be to take 100’s of one dollar bills!!

The room is very spacious. The property is very clean with nice views

A hotel with beautiful gardens and a lovely view of the pyramids. The rooms are pleasant, though the furniture could benefit from some upgrading. Lovely buffet breakfast with a magnificent view of the pyramids.

Room requests are not honored and always come back as “subject to availability".We were given rooms far apart in this big hotel but after raising the issue rooms suddenly became available. Helpful front desk staff.

Location and staff

nothing

Amazing location next to the Pyramids, and wonderful staff. Great food

The staff service was exceptional. We had several problems related to our booking and delayed luggage but the staff were incredibly helpful and extremely accommodating.

While the Mena is next to the pyramids and the view is spectacular, the change to the pyramid entrance if taking driving requires ~20m drive to get to the main entrance. I’ve heard you can take a golf cart over if walking in without a guide, but we were doing a day tour and needed a car.

Room service and facilities

The view is AMAZING, definitely recommend a pyramid view room. Staff were fantastic, nice and clean rooms, room service was prompt, food was tasty, I thought the buffet breakfast was quite expensive but there was a massive selection. The grounds are gorjus and kept in very good condition. Really spacious rooms as well.

Just a personal preference but a shower-over-the-bath are not my favourite things. Always difficult to get in and out of.

Great location

Not enough golf buggies to take us to the pyramids, I asked for a photographer and champagne or petals for an engagement and they were late

Excellent hotel in every way but the view of pyramids makes it really exceptional. Excellent food at restaurants.

Nothing

Superb location, beautiful hotel and room, peaceful tranquil oasis, amazing staff and management

The view on the pyramids is amazing! Also the food was really great. Rooms were cozy and generous.

Check in seemed quite slow to me. And I kept getting lost in this huge hotel :-D

The view was perfect. The hotel is upmost luxury, great hospitality, perfect service. The food and the pool was perfect. Seeing pyramids from this angle is fascinating. They provide special entrence for the Pyramids, I highly recommend it especially for old people, it makes things way easier.

When we were staying, there was 2 weddings. The music might have been a little lower and 2nd wedding cut the Pyramid view from breakfast restaurant.

The location is excellent and provides a little paradise among the craziness of the city! Very convenient for visiting Giza pyramids and Saqqara. The staff super helpful! Dinner at Moghul was very good. Would highly recommend.

There was a party being set up by the breakfast restaurant and it partially blocked the views of the pyramids

They treated us like their own family 🙏🏻🥰

There was no play ground for kids, maybe they could arrange one😊

It’s amazing, luxury and comfortable

The location, the staff and the food was fantastic

I think the property needs some Reno’s and modernisation in the room. Pillows need to be upgraded too

We had the deluxe garden view rooms - the rooms themselves were beautiful. The bed and sofa and chairs were all very comfortable and there was a good supply of drinks and fruit in the room/fridges. The design of the room felt very luxurious and was incredibly comfortable. Room service was decently priced and the food at each restaurant was good.

There were only two main issues, one being that there was constantly celebrations or wedding parties taking place in the garden which our rooms overlooked. This itself wasn’t so much a problem, rather it was that after these events from midnight until 2am stages were disassembled and workers were cleaning the garden, this was incredibly noisy and made sleeping very difficult. I understand that these events are of course going to take place at the hotel, however considering we paid £8000+ for 4 nights, it was incredibly annoying that we were kept up so late. Additionally the service in each of the three restaurants was atrocious. We ate there every night, sometimes twice a day and every time it took almost an hour and a half for us to be served and then it took almost as long to get the bill, despite asking numerous times. I’m not entirely sure why this was such an issue as the staff doing room service and reception were very helpful and attentive, as were the staff serving at the pool.

Very nice

Very cool

you need to stay here if you’re traveling to Cairo. Waking up and having breakfast with the pyramids there it’s a surreal experience. worth every penny!

Everything! Exceptional Hotel

Cant think of anything here - all amazing

Location, amenities, staff

NA

great hotel, close to pyramids, fantastic staff and the onsite resturantes were perfect

nothing

Our stay at Marriott Mena House, Cairo was absolutely unforgettable! The staff were exceptionally kind, attentive, and always ready to help - their warmth truly made us feel at home. The food at the restaurant was delicious, with an excellent variety of dishes beautifully prepared. And of course, the view of the Pyramids is simply breathtaking - waking up to that sight was magical. Everything about this hotel exceeded our expectations. We can't wait to come back one day!

Location with the view of pyramids

TV channels with limited coverage on other languages than Arabic

Everything was a dream.

The location is truly one of a kind, with direct views of the Pyramids that feel like a dream and make the stay unforgettable. The property itself is historic and beautiful, and the atmosphere of being so close to such a landmark is unique. Breakfast was enjoyable (though more options would have been appreciated) with an extraordinary backdrop, the pool was excellent, and our room was spacious with a comfortable bed and a balcony view that will stay with us. The grounds are impressive and carry a sense of history that adds to the overall charm. A special mention goes to Amal from 139, who showed genuine warmth, professionalism, and sincere hospitality. Her approach stood out and left a lasting positive impression on us.

We booked this stay for a birthday/Anyma concert weekend and sent a request through Booking.com a month before arrival to ask for a single bed, but we never received a reply. The hotel, although beautiful, looks tired in some areas and our room carried a dusty smell that did not match five star expectations. The main issue was room service. It was promised within 45 minutes but only arrived after more than an hour and four follow-up calls. If the delay had been communicated properly, it would have been acceptable, but the lack of transparency caused frustration and disrupted our plans. While management did come to apologize the following day, the gesture felt procedural rather than sincere. For a hotel at this price point, guests deserve clearer communication, sharper service, and rooms maintained to a higher standard.

The staff were more than wonderful

Beautiful hotel and great staff. Restaurants catered well for gluten free too.

Location to Giza

The Concierge booked my ticket to Giza but email was not received. Lost 8800 EGP. Had to remind them many times and they didn't get the money back. Had to remind

Location Location Location and staff-Proximate to pyramid’s incredible. Did not upgrade to pyramid view because the view from great breakfast spot and elsewhere on the property was wonderful.

We lost a night’s stay due to a flight issue. Hotel said because we booked through a third party they had to charge full price. Had a very mediocre dinner at the same restaurant that does a good job with breakfast.

So comfortable, clean with amenities as one need and a spectacular view! The staff was very professional and friendly and the offer of food varied. We felt well taken care of and secure.