Marriott Mena House, Cairo

The staff were all very friendly and helpful.
The grounds surrounding the hotel are amazing.
Our room had a wonderful view of the Pyramids.
The Italian restaurant served excellent Italian food.
The breakfast had the most amazing bread for me and gluten free bread for my husband . Thank you Amat for your wonderful work.

We had a bath in our room which isn't practical for us. A walk in shower would be much better.

Spectacular facility. Outstanding, friendly staff. Great location for Giza pyramids and GEM.

Nothing at all to complain about. However, for guests looking to go to downtown and old Cairo, it is a somewhat longer drive

Location. WOW!

The place is a classic, but could use an uplift to places.

For my first visit in nearly 25 years, this has been a delight! The room was absolutely fantastic with an excellent balcony and views. The staff were helpful and friendly. The room was comfortable, and the bathroom was good.

Location could not be better

For the price, everything quite basic

Mena house the best of everything!!!! Fantastic breakfast the best ever of my world travels anywhere:) a big thankyou to the breakfast manager Mahmoud and manager Amal and chef Sameh and mostafa service for making our short trip world class we love you all thankyou so much also thankyou to the bar man Ahmed saied and all staff where excellent

Nothing to dislike

Sitting under the pyramids.

It's absolutely lovely, Historic and very safe

It's very expense, especially the car ride from the airport that doesn't even meet you in the airport. Instead you have to run a gauntlet of opportuning cab drivers and cross several lanes of traffic. Then, after locating the driver, you walk a very long way with him to the car. This costs $120 one way.

The property really is right by the pyramids so it was perfect for our purposes. The breakfast buffet was particularly outstanding and set in a magical position. The swimming pool and surrounds and the gardens are very pretty and the staff couldn’t have been more helpful. It’s also close to the new museum.

It is quite a distance from the rest of Cairo and the facilities there

Thr position of Mena House is why we chose it for our short stay at Giza. We wanted to see the new G.E.M. which is truly wonderful, and the hotel is only minutes away.
The staff were exceptionable, and in general Egyptians are very hospitable.
The hotel facilities were superb, except that one had to pay to use a special sitting room. Most hotels provide a sitting room as part of the deal for their guests.

See above

Full pyramid view from room, beautiful garden for walking and pyramid views. Hotel overall has an authentic character in keeping with its long history. Loved the black & white pictures of pyramids from years back. Dining facilities and staff excellent. Bedroom and bathroom was clean.

Shower and bathroom dated.

Everything is excellent, location, accommodation, staff and facilities as always. Big thank you to Mohammad for a fantastic room cleaning service and your professionalism. To the restaurant staff at breakfast and dinner. Cannot do enough for you to make it a special experience. To the chef and lady who has worked at Mena house for many years in the restaurant, you are a credit to the company and we look forward to seeing you again soon. What a special place.

Everything is exceptional

The amazing pyramids view of course, good service and all good.

All good. Thanks.

The location is perfect. Very pretty hotel, lovely gardens. You get priority access to the pyramid area. We didn’t realize until the second day so booked through concierge and went again!! Breakfast was excellent

Crazy tipping!! Staff everywhere looking for tips. Suggestion would be to take 100’s of one dollar bills!!

Amazing location next to the Pyramids, and wonderful staff. Great food

The staff service was exceptional. We had several problems related to our booking and delayed luggage but the staff were incredibly helpful and extremely accommodating.

While the Mena is next to the pyramids and the view is spectacular, the change to the pyramid entrance if taking driving requires ~20m drive to get to the main entrance. I’ve heard you can take a golf cart over if walking in without a guide, but we were doing a day tour and needed a car.

They treated us like their own family 🙏🏻🥰

There was no play ground for kids, maybe they could arrange one😊

It’s amazing, luxury and comfortable

We had the deluxe garden view rooms - the rooms themselves were beautiful. The bed and sofa and chairs were all very comfortable and there was a good supply of drinks and fruit in the room/fridges. The design of the room felt very luxurious and was incredibly comfortable. Room service was decently priced and the food at each restaurant was good.

There were only two main issues, one being that there was constantly celebrations or wedding parties taking place in the garden which our rooms overlooked. This itself wasn’t so much a problem, rather it was that after these events from midnight until 2am stages were disassembled and workers were cleaning the garden, this was incredibly noisy and made sleeping very difficult. I understand that these events are of course going to take place at the hotel, however considering we paid £8000+ for 4 nights, it was incredibly annoying that we were kept up so late. Additionally the service in each of the three restaurants was atrocious. We ate there every night, sometimes twice a day and every time it took almost an hour and a half for us to be served and then it took almost as long to get the bill, despite asking numerous times. I’m not entirely sure why this was such an issue as the staff doing room service and reception were very helpful and attentive, as were the staff serving at the pool.

you need to stay here if you’re traveling to Cairo. Waking up and having breakfast with the pyramids there it’s a surreal experience. worth every penny!

Everything! Exceptional Hotel

Cant think of anything here - all amazing

Location, amenities, staff

NA

Location with the view of pyramids

TV channels with limited coverage on other languages than Arabic

Everything was a dream.

The location is truly one of a kind, with direct views of the Pyramids that feel like a dream and make the stay unforgettable. The property itself is historic and beautiful, and the atmosphere of being so close to such a landmark is unique. Breakfast was enjoyable (though more options would have been appreciated) with an extraordinary backdrop, the pool was excellent, and our room was spacious with a comfortable bed and a balcony view that will stay with us. The grounds are impressive and carry a sense of history that adds to the overall charm. A special mention goes to Amal from 139, who showed genuine warmth, professionalism, and sincere hospitality. Her approach stood out and left a lasting positive impression on us.

We booked this stay for a birthday/Anyma concert weekend and sent a request through Booking.com a month before arrival to ask for a single bed, but we never received a reply. The hotel, although beautiful, looks tired in some areas and our room carried a dusty smell that did not match five star expectations. The main issue was room service. It was promised within 45 minutes but only arrived after more than an hour and four follow-up calls. If the delay had been communicated properly, it would have been acceptable, but the lack of transparency caused frustration and disrupted our plans. While management did come to apologize the following day, the gesture felt procedural rather than sincere. For a hotel at this price point, guests deserve clearer communication, sharper service, and rooms maintained to a higher standard.

Beautiful hotel and great staff. Restaurants catered well for gluten free too.

Location to Giza

The Concierge booked my ticket to Giza but email was not received. Lost 8800 EGP. Had to remind them many times and they didn't get the money back. Had to remind