Alvear Palace Hotel, Buenos Aires

Beautiful hotel!!! Wonderful staff!!!

The room was very spacious and comfortable. The location is perfect to walk around and also to get to other places of interest .

The temperature at the breakfast room was too cold the first two days of our stay.

Great room Great breakfast Friendly staff Rooftop bar

Na

Arrival from overseas flight and not finding room available and having to upgrade. Felt like being cheated

The elegance of it. Location and staff

I liked everything about it

Elegenct clean. Helpuln

Cost

Some of the housekeeping could have been better….

Fantastic location, amazing areas to walk to close by and some very good restaurants around as well. Staff was super helpful - the concierge made very very good recommendations and helped us make reservations to all the places.

The rooms and toilets could be better. Felt a bit dated and the shower despite fixing once didn't run properly.

Luxurious and comfortable Rooftop bar Pool and gym

just about everything

nothing

Very comfortable

They over charged us and could not agree booking.com price. We will be in touch on our return

Very elegant property with traditional feel.

I loved the location. The staff was extremely pleasant to work with. The hotel itself is absolutely gorgeous.

The breakfast was very good and had nice variety. However, the hot protein options were limited. they offered scrambled eggs every morning, which I like, but would prefer some other options such as eggs Benedict.

Everything. The staff was exceptional, friendly and helpful. The Alvear Grill is one of the best restaurants in Buenos Aires.

Nothing.

Everything was perfect.

Nothing.

Everything was perfect.

Nothing.

We loved everything about the property. The breakfast and bar were outstanding. The room was comfortable and the staff were incredibly attentive.

Fabulous hotel reminded me of the Ritz in London. Old-style glamour! Very attentive and friendly staff. The beds were so comfy. The location was great.

A little tired in places but it wouldn't stop me from returning.

Liked everything about the hotel, tradition and luxury in Buenos Aires

The absence of taxis outside the hotel and the lack of help/support to get them

The service, absolutely exceptional.

They should invest in the Wifi service.

Guest service is superb. Breakfast is a must!

Nearby fantastic restaurants

Coffee shop food could be better

The room was very nice, also I liked fruits were put in the room. Breakfast was good in very nice place. In general the building is very beautiful.

The thing I didn't like - the stain on the head of the bed. And baby's bed I asked was dirty and shabby itself (I mean that sheets very clean and ok).

location and service in general everything

nothing

Wonderful property! Fabulous staff, well appointed and very clean rooms and excellent food and drink options. Would definitely stay again!

Was made feel very welcome!

I couldn't stay longer.

rich historical building, fabulous breakfast brunch and well amenitied hotel

bar / wait service was slow in cocktail bar. can be seen as part of the charm but became frustrating.

Excellent

No outdoor pool. sun terrace not properly developed. Great space but no cushions for sun loungers, no small tables. No bar service in the day and needs at least a plunge pool and some foliageetc.

The entire experience was fantastic

Nothing

Excellent

Lack of outside pool. Sun terrace bar not manned in the day. Had to fight to get a kettle tea bags and milk in our suite

Everything was fantastic. Lovely bedroom with huge bathroom. Very friendly and accommodating staff. Excellent brealfast

Room very good as was breakfast and the 2 dinners we had. Staff excellent. Location was reasonable.

Only real fault was the pool area which was not conducive for relaxing

I got upgraded from Junior Suite to a Deluxe Suite and loved it :) I had a great time with my partner and were able to explore the f&b offerings within the hotel

timing for the spa and pool being closed at 6pm makes it a bit difficult to take advantage of those services, would’ve loved to use the spa but we chose to do the afternoon tea service which ended at the time the spa was already closed.

the restaurant downstairs was outstanding - best steak in BA the room was big with plenty of space to store our luggage

the only thing that i would have liked is a coffee machine or kettle in the room

bed was amazing, I work for linen company, Yves delorme and value luxury bedding and found these to be very good.

roof top bar was closed, rather disappointing

Breakfast was OK but they charge for making omelets. this is not logical with the prices we have paid.

great location, lobby staff always available, good security, concierge was excellent, comfortable places to have drinks, breakfast room was beautiful. Matias at the front desk was super helpful and spoke very good English, rooms were large and had everything we needed, very nice

Beautiful and elegant hotel. Large and comfortable room and bathroom.

Nothing

the property is beautiful, it’s elegant and there is people everywhere trying to help, food is amazing, spa and gym are amazing and the rooms are old classic

I think it’s one of the nicest places I’ve stayed and since Argentina y devaluarse coin now, it’s also an amazing deal to stay at this place.

very good location and staff exceptional

The staff were top quality in all areas of the hotel as would be expected — friendly, courteous, and quick to respond to one’s needs. The management has anticipated travelers’ needs so that one does not need to ask for anything missing. We felt at home.

There is absolutely nothing to complain about this hotel.

architecture/ period fittings

limited range of restaurants for dinner

Breakfast service and Ford was excellent

Facilites to early check-in

service

Extremely grand top of the line hotel that did not disappoint in any respect. The hotel itself is modeled after an 18th century European grand hotel and is flawlessly maintained. The entire first floor is fabulous anywhere you look, from the elegant bar to the exquisite restaurant - potentially the best breakfast set up in terms of ambiance we've ever been. Grand, natural light with a fantastic breakfast spread - something for everyone, with impeccably attentive service at every level of staff interaction. Martin the bellman gave us some great tips, the concierge knew what they were doing and worked hard to help us, the massage at the spa was great as were the gym facilities. Typically hotel gyms outside the US are subpar despite the quality of the hotel but this one was great - two nice rooms, very clean and pleasant with all the equipment you need. Our room was a junior suite and was an extremely good value for our money. Lastly the location was perfect. The grandest part of BA replete with cultural institutions a stone's throw away, beautiful parks and plenty of shopping and great restaurants. We will be back.

Wifi was the only subpar experience we had with this hotel.

cleanliness, friendly staff, breakfast, size of room, location.

Having booked through booking.com and agreed a price which clearly stated "including taxes and charges" and then to be charged an extra 21% vat on top plus 4% charge for paying by cash, I am very disappointed and flustrated to have been taken advantage of.

excellent customer service

spacious and elegant

n/a

Beautiful building and decor. The lobby bar served amazing cocktails in a gorgeous setting. Very helpful concierge who made great recommendations

Nothing to complain about it was great

Kitchen quality