Patrick Hellmann Schlosshotel im Grunewald, Berlin

We really liked the whole atmosphere and the nice premises. Design and History yes thanks ! Thanks to the lovely Staff, we fell welcome from the beginning to the end.

we missed a slightly better restaurant, but preferably with light local dishes. Nice to eat in the bar area. Relaxed.

We delighted with the hotel. Everything was great: - Amazing design interior - High quality of decoration and plumbing equipment - Comfortable and nice Spa area - Tasty breakfast - Pleasant service - Very good housekeeping - Private parking - cool DJ performed at the bar in the evening We will definitely come to Shlosshotel Berlin by Patrick Hellmann again.

Nothing, just our recommendations: I would recommend to change the quality of sweet bakery at breakfast and also add some greens (lettuce leaves, spinach and etc.)

Thanks to Catherine who helped us with our reservation.

Beautiful hotel, nice bar and good food

We didn't get the room we booked and was moved twice before it was comfortable. Water in the shower in all rooms was very poor, either ice cold or boiling hot and very difficult to control with low flow.

Excellent facilities and ambience, friendly staff, open fires

Restaurant closed for refurbishment, only bus stops nearby (no train/tram/ubahn within easy walking distance)

Building and rooms are fantastic

Very comfortable beautiful historic building. Lovely antique furniture

It would have been nice to have a kettle with tea facilities in the room. children with a giant inflatable in the swimming pool, surely not allowed.

Very grand and decent, excellent design with attention to details. They upgraded my room for free, really appreciate that

Nothing

Excellent Hotel. Room Great. Staff Great. The Room, Staff, Spa, Amenities are of exceptional quality, a real 5 star hotel.

Breakfast serviced seem a little strained at times. Food was of great quality however usually the cooked breakfast came out cold and was placed on top of soggy bread. Still would recommend only a light improvement on breakfast.

It was our art tour to Berlin with my husband. The hotel absolutely exceeded our expectations! It is a piece of art itself. The building is an ancient mansion reconstructed and rebuilt. Every moment we enjoyed the beauty of the place with lot’s of paintings and antiques. We were also made a complimentary upgrade at the reception for the suit which was very sweet. We also enjoyed the silence if the place. Our stay was fantastic!!!!!!!

Everything was perfect!

The room is very confy and good looking, the bathroom is large and very clean.

The room is smaller than the size that appears on the site The spa was not working and they did not announce it in advance. Moreover, they kept telling us that the spa will be opened in two days...After 7 nights, it was still not opened.

The Gentleman at the Reception is a real Asset for the Hotel.Knowledgeable,helpful,thoughtfull always ready to help

Buidling itself is stunnig, just marvelous interiors, and location. Will come there again with a great pleasure, perfect staff at reception, everyone is very correct, friendly and really willing to help. Strongly recomended

Worse bar/catering service I ever had in my life. I'll try to explain why: 1) I've asked for a beer, noone came in 20 minutes.. 2) I've asked again, guy brought a wrong one... 3) I've asked one more time, guy said he will bring a menu to make sure if I need exact one (by the way they don't have a great choise of beers).... 4) without bringing a menu, he brings beer again wrong one.... Out of 3 attempts of bringing one ordered beer he did 4 times wrong. Other bar services are also totally silly. Reception told me that they are lacking good personell, I can understand that, however in that case don't use five stars hotel name, take one star off, make it four... find a proper people, train them correctly, and after you are 5 star hotel again. hotel is great, bar/catering spoils the taste.

Excellent design and interiors, unique atmosphere.

They started doing construction at 7am. Pool was closed for other construction.

Location , style and staff.

Kitchen was not working and the spa was closed

Cool

Spectacular boutique-hotel: the rooms and the common areas are astoundingly beautiful. The room was incredibly quiet, we did not hear anything or anybody. Great location, very close to the US Consulate. Very nice and helpful staff. FREE parking in front of the hotel. Very fair price. => the hotel is so good, it's worth going all the way to Berlin to simply stay there.

Managing the water temperature in the shower is quite a challenge - perhaps we did not correctly understand the system. Everything else is perfection!

the hotel I dreamed of, very clean, good food, beautiful view, and facilities no 1

nothing i don't like everything i like

this hotel is very good, the hotel that I want, the rooftop is cool, the food is delicious, the receptionist is friendly and kind, the place is clean, the facilities are maintained and I am very happy while staying at this hotel

There isn't any

Everything

-

The style, the decoration, the building, the comfort, friendly staff,

No access to the spa

I liked my wife absolutely loved this hotel...or, more like a bed n breakfast here in the usa. Breakfast was THE BEST in Berlin...by far...yet average in the usa. Guest bathrooms in basement were awsome!

Most staff were absolutely awsome. Yet was given a cigar lighter empty on fuel. They ran out of Bombay Saffire Gin? What? Pool was closed.

Everything, great food, beautiful hotel, very.clean rooms and nice employees.

Its a little far from the city center but the location is beautiful

As usually great service, premises and location

The recent ban of dogs in the park area is counterproductive and is hardly making anything better in anyway. If listed as a pet-friendly hotel, stay pet friendly.