The Peninsula Hotel, Beijing

I loved the atmosphere, the vibe, the room and the breakfast. The hotel oozes class and style. The combination of design, ambiance and functionality were impeccable, and made this hotel the ultimate choice in the Wangfujing area. Breakfast was chef-restaurant quality.

The only caveat I could think of, other than the relatively not that high ceilings, was the bakery at the breakfast. A bit more butter and water would have been in place. Other than that, all perfect.

All was great! It’s like home from home

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The front desk staff member, Alan Li, kindly upgraded my room for free when I checked in.

I liked everything!

Exceptional service

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All the staff were excellent. The facilities and the food were perfect.

Location, facilities and cleanliness was in line with an international 5-star hotel. Breakfast was fantastic with a very ample offering of both an a-la-carte and buffet options. Service was good albeit with that shy/awkward vibes from staff.

Staff could have better English... sometimes was very hard to understand what they were saying and had to ask to repeat 2 or 3 times. Reception employees (at the very least) should have good English to cater to non-Chinese guests... it's a shame that the hotel overlooks this very basic item.
Gym equipment is already outdated and not up to par with equipment you'd normally find in a 5-star hotel (i.e. Tecnhogym).
Excessive use of technology and panels (like for lighting, curtains, air conditioning, etc) in the room... its a little too much and can get quite fidgety.

As a business traveler, you can easily work from your room while enjoying great food and hospitality. It feels wonderful! Definitely worth the money and perfect for business needs.

Everything is great! It's not just the facilities; I truly appreciate the hotel staff as well.

Spectacular location and superb staff. The concierge was especially helpful with booking restaurant reservations and even bringing in an outside tailor to help alter a suit jacket.

“During my recent stay at The Peninsula Beijing, I had the privilege of being assisted by Mukden from the concierge team. He is truly a man made for the role of concierge in the world’s finest hotels — professional, resourceful, and genuinely dedicated to creating exceptional guest experiences. His support turned every request into a seamless reality, and I cannot recommend him highly enough.”

It couldn’t be better. Everything is perfect.

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This was likely our third stay at The Peninsula Beijing. Each time, I feel they remember you with a quiet and refined attentiveness. This time, we were placed in a beautifully structured suite — spacious, calm, and perfectly in rhythm.

We ordered a few simple dishes through in-room dining, and they turned out to be a delightful surprise. I particularly want to mention the kung pao chicken (宮保雞丁) and the stir-fried rice noodles with beef (乾炒牛河) — both were prepared with great care in both ingredients and execution. These are the kinds of dishes that make you want to stay in and enjoy them slowly. The kung pao chicken (宮保雞丁), a classic, was made in an exceptionally authentic way.

At the spa, I had both a facial and a full-body massage. The facial products were beautifully chosen — subtle in scent and wonderfully calming. The therapist’s pace and technique were also thoroughly professional.

This is the kind of hotel that truly allows you to unwind — the kind of place I find myself returning to, again and again.

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The welcome was elegant and professional from the very beginning. Our room was exceptionally quiet, clean, and thoughtfully arranged. Housekeeping and laundry services were remarkably efficient and discreet — everything was handled seamlessly without ever feeling intrusive.

Breakfast and afternoon tea were both outstanding in quality, selection, and presentation. The overall level of service reflected a truly world-class five-star standard, delivered with quiet excellence and invisible precision.

This is not a criticism, but rather a personal suggestion:
The afternoon tea area near the lobby could benefit from a more relaxed lounge-style setting. Sitting at dining tables very close to the check-in counter occasionally felt slightly busy, making it a little harder to unwind fully.

Additionally, while the hotel offers other services such as spa treatments and curated experiences, these were not proactively introduced during the stay. A discreet in-room guide or elegant information folder could help guests better explore what the hotel has to offer — especially for those who may not be inclined to ask directly.

Ambience and the lobby

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all the staff were so friendly and helpful - they went over and beyond to spoil us during our 49 wedding anniversary stay at the hotel - it was so memorable that we are telling all our friends to stay there - truly exceptional staff - many five star hotels can learn from your staff

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Amazing hotel! Stayed for 3 nights . Beautiful room , excellent service and food.

Awesome experience, the suite was very spacious, big dressing, great staff, breakfast, and the dining experience with Michelin Chef Mahi at Jing, waw! The hotel is near to everything, i cant find any better hotel in Beijing

Fabulous stay from arrival to departure! We were so pampered and well taken care off. Highly recommended!

Service is outstanding!

The Peninsula standard is in a league of its own. Perfection in everything they do.
Suite-only setup of Beijing hotel is a great idea. The walk in closet is a fabulous addition, as is the living room.

There is very little left what could be better in Peninsula.
The one point to mention was a relatively long time waiting for main course in the Jing restaurant.

The staff are very nice and helpful and the room is spacious. The most good thing I would like mention is that the room can be very comfortable and quite as we can adjust the temperature and fan grade - seems like a standard for five-star hotel? To be honest, quite a lot high-end hotels we booked could not meet this requirement.

I like the hotel. I didn't see any obvious shortcomings during my stay.

Location was central.
The room was very spacious and comfortable.
The bellboys were exceptional!

The breakfast selection and quality could be better for such a high class hotel.

We stayed in The Peninsula Beijing for more than a week and it was excellent! Everything from the first minute was fantastic. The best and very central location, the breakfast, room facilities and staff. Especially I would like to mention a wonderful concierge team, who helped us not only with exploring Beijing, but with different and sometimes unusual questions related to our health conditions. Anytime when we needed help: sightseeing, restaurant recommendations, traveling to other cities in China and even medical facilities, the best and very knowledgeable concierge team, especially Lambert, Kurt and Jason were incredible! We will 100% come back to this hotel when we travel to Beijing again. It was one of the best experiences and I really enjoyed the service.

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