Hotel Fairmont, Beijing

breakfast and getting taxi

The lounge was less than impressive

nothing. only that was clean.

management persons

Nice

No able to adapt outside of rules. For example can we have breakfast to takeaway? Answer no. But you you have 24 hour dining? Makes no sense

Both at Lower Lobby as well as Gold Lounge it was good.

Staff should be more conversant with English Language.

The Hotel is high standard on reach’s full expectations

The location is around office towers. Not possible to feel the vibe of the city around. But Metro is very close

the staff here were very friendly and polite. The room was very clean and modern. Facilities were quite good.

Nothing really.

Staff, location, room

The room design and colours are bit old, but they are refurbishing them next year.

Location is great but the staff are better. Very helpful, friendly and proactive staff throughout the hotel.

All staff are very polite and provided excellent services.

The lighting in the room is a bit dark.

Breakfast was good but would be better if halal food options were added.

Property is ageing.

All is amazing: rooms (huge and comfort), swimming pool, spa, executive lounge, breakfasts and Afternoon Tea.

all was perfect.

Clean and luxurious hotel.

Not much to do around. But subway is very close.

great stay, very friendly staff and also thank you fairmont beijing team for making our trip a great stay.

Club lounge is very nice to relax in, before having a hectic evening out.

Access to the gold lounge is worth the extra money.

Great property, kudos to kiros for the fantastic service.

Fairmont Rose room was very comfortable. The club lounge was an added bonus. Made the stay even more comfortable. Highly recommend

On the last day we arrived at 8:45 for breakfast, two hours later than on previous days. At the later time it was very busy and the tables were not cleared or food replenished swiftly enough to avoid guests standing around waiting for tables or there not being cups at the coffee machine and empty serving plates on the buffet. Whereas most days breakfast was excellent on the last day, at the later time, it was pretty poor.

Location & Breakfast are good. I have access to Club Lounge which is great to have afternoon tea & evening cocktail. Staff are very nice and helpful.

property is a bit old

The room is comfortable and clean. The lobby is spacious and beautiful. The staff are friendly.

Nothing is disliked.

Staff are polite and efficient, service was quick. Room is spacious and the bed was very comfortable. View and location were both very good. The Gold Member room is small but well decorated and quiet most of the time. The gym is very nice.

I am a fan of Fairmont but this one is on the low end in Fairmont standard. Staff are polite and efficient but the room, furnitures and hotel decorations are too old. Wood panels are peeling off. There were dust patches around the room. Glasses in the room needs to be cleaned before using. Lots of stain on the carpet and the lights are very outdated.

The room has an excellent layout

Fairmont private lounge wine

A lot of options for varying tastes

Often the western hot food was cold - I understand a buffet is hard to keep warm

Very elegant hotel, nice location, upgraded to Gold Room with top complimentary happy hour at Gold Lounge

We booked 3 rooms, furniture and bit old/dirty. Staff was very nice and kind but with limited English

The room and Gold Lounge were excellent. Its location was also very good with many tourist sites and shopping malls within easy reach.

The difficulty of arranging simple things like our taxi to the airport. We were careful to explain we had 4 large cases and a small car was arranged leading to a very uncomfortable journey.

10 out of 10! Best hotel in Beijing

The people who work there are very nice and helpful. The rooms are big and comfortable. The view from the window is breathtaking.

The furniture is a little worn out and carpets are slightly damaged like someone put out cigarettes there.

Fanstastic hotel with an amazing staff, gym, lounge and breakfast. Try to get access to the Gold Lounge. They have amazing high tea and drinks and dinner. Totally worth it. The location is in a business district. So keep that in mind if you're looking for something more traditional.

The room was a great size room with all facilities required for a good holidays

breakfast not the best I had before in other hotel`s

Everything was nice

Gym, room, staff

This is my second stay here. I loved it the first time, the only thing I did not appreciate was the western food at breakfast but I must say this time I found it super good. Room service food was also great. The hotel is super clean

More English speaker required

I loved everything about Fairmont Beijing. Location is great. Check in staff was amazing. I arrived at the hotel around the midday after long haul flight from LHR. I was given my suite straightaway. I was very impressed by the size of the suite and the massage chair in the livingroom! I didn't get to use the club lounge much as I was meeting friends and families during my stay. I popped over to the lounge one evening briefly with my Mum before heading out. There were good selections of food and drinks available. Staff at the club lounge were professional and helpful. I would highly recommend the signature Hollywood suite.

Yes, Excellent. But, children need additional bed.

Excellent

This hotel, although a bit dated, is still quite opulent and the club lounge was tops!

I wish the steam room in the locker room had been working.

Room comfortable

Not near good restaurants

Well located, good facilities

When I walked towards the elevator after a meeting, a security guard asked which floor I was going, saying he needed to register that. That’s very odd.

The staff. Location , food

Internet dignal

We were treated royally and would not hesitate to recommend this to other International travellers. The reception was extremely kind on our arrival to upgrade the rooms booked - not just my wife & I but also our children who had never stayed in such a luxurious size room. Thoroughly appreciated and a superb gesture. Additionally, reception were able to arrange twin beds for our children's room who had no interestnto share a bed. The hotel's ambassador Ping Wang was amazing in going way beyond her call of duty and personally walked us to a nearby recommended restaurant.

Every thing was just fantastic. The receptionists were great and so helpful. Room facilities were so beautiful.

None.

👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍🙏

All is 👍👍👍👍👍👍👍👍👍👍👍👍

staff was kind and helpful. Provided lots of assistance and support for non-Chinese-speaking guests. The lobby was spacious and clean. The room was big and the reception employee upgraded to a room with a better view free of charge. All in all, very pleasant staying experience with Fairmont Hotel. Will definitely recommend it to friends.

Room service was so-so. The mini bar did not have beers. On the first day, the bottles of beer ordered to our room were not cold. Did not provide bottle opener. Also, the beers were very expensive compared to other similar star hotels, RMB 55,- for a bottle of 0.33L Tsingtao.

everything is TOP. 🙏🙏🙏🙏🙏

Luxurious hotel with excellent, helpful and friendly manager and staff. Good breakfast which was included.

We did ask for a change of room which was quickly organised - only because the a/c fan was a little noisy. The alternative room was perfect, so no complaints!

The hotel is suitable for living, convenient location, clean enough.

The staff speaks only Chinese. You can order anything through a voice translator, which must be downloaded in advance. Google Translator, as you know, does not work.

Very polite and helpful staff.

Excellent position, 5 minutes walk from Yonganli Metro Station. Nice and clean room. Staff was helpful and kind, special props to Eric!

I think they are just coming back to have overseas guests, so maybe the staff is not complete yet. I had some calls to the In room service where the staff could not speak english and I had to wait for someone who could and call again but sometimes they did not call me back, I had to. Not a huge problem though! I honestly thought the quality of the western food for breakfast (especially baked products) was very bad.

Very friendly and english speaking personnel. Prompt response for dine in room service. Exceptional facilities in the room bathroom fittings, bed room, humidifier etc., Located in a centralised region !

Almost nothing, visitor's car parking could be topic.

Staff is extraemly lovely and helpful! very nice location and facilities. I enjoyed my stay and would love to come back in the future.