The Orchid Hotel, Beijing

We loved the location of the hotel; it is in historic Beijing. The staff was amazing, they were extremely helpful booking us drivers to and from the airport. Both restaurants in the hotel were great. If you want an old-world Beijing experience, this is the perfect place. Highly recommend.

Everything!

Fantastic staff, delicious breakfast! Wonderful oasis in busy city

Quite possibly one of the best places I've stayed. An absolute oasis in what I anticipated to be a challenging city (although I was pleasantly surprised that it was anything but!). The Orchid's staff really made our trip - they were accommodating before we even arrived, helping us plan and giving tips and advice, and during our stay were absolutely incredible, friendly, welcoming and eager to please. Also the cats are too, too cute! They made it feel like a real home from home. The rooms and facilities themselves are gorgeous, comfortable, and feel luxurious and again, like an oasis in the busy city. The decor was also amazing - very tasteful. Breakfast was delicious and flexible for us being vegetarian. The location in the hutongs was perfect, with lots close by, from restaurants and bars to shops and sights.

We don't have a bad word to say about any aspect of our stay!

Lovely tea set that added to the authentic experience, Breakfast was a highlight, offering a choice between Chinese and Western styles

The only minor drawback was its 900m distance from the Shichahai metro

The property itself is beautiful, great staff - incredibly helpful at organising tours and offering advice! The bed is so comfortable!

N/a

The rooms were so cute and the hotel had a really great vibe.

Nothing

Breakfast was excellent.

Extremely helpful and friendly staff, stylish rooms and common spaces with a bohemian style, great restaurants and breakfast areas.

The Orchid is not only tastefully and intimately decorated, but also the staff are the picture of politeness, professionalism, and consideration. I had fond memories of eating brunch at the hotel as a student in Beijing, and I was glad to be back. The hotel’s cozy location is top notch for exploring the hutong alleys of Beijing.

The accommodation was very comfortable and stylish. The bed was incredibly comfortable, fresh fruit was supplied as well as filtered water, the room was air-conditioned. The staff were very attentive and helpful. The breakfast was delicious. The location was fabulous. A very enjoyable stay.

I couldn't get free to air tv (CCTV) in one of the rooms I stayed despite best efforts of the staff, but could access movies online.

- Two options for breakfast. Western and Traditional Chinese. Both tasty, but the Traditional one could be a little bit earlier, - Staff was very helpful and kind, - The location was great, the small alleys were very nice and supermarket and the stores with food were like 5 minutes from the hotel, - The subway was few minutes away, - The garden was very nice - Cats

- The terrace above the room was useless because it was too hot to spend time there and when it was raining then everything on this terrace was wet, - The view from the terrace nothing special, - The lock was broken so we had to use the padlock

Beautifully designed and excellent service. The restaurants on site were amazing and the breakfast included was much better than we anticipated.

Nothing

Yes, yes... all the good things said about the Orchid Hotel in other reviews are accurate: clean, cute, well located, and the pleasant and helpful staff. As to the negative things... well, it is a collection of renovated hutong buildings so there'll be some unexpected ones, but those are just a part of the overall experience. Super hotel to stay at when in Beijing.

staff were absolutly brilliantly helpful

Reception , especially women, gave excellent advice. and also helps provide necessary information.

Quite far from the subway.

Incredible breakfast and welcoming staff, really helpfull and glad to go above and beyond to make you feel welcome and supported.

Room is not very quiet, can hear pretty much everything happening on rooms adjacents.

True authentic experience or real Hutong life. Small touches, style, and attentiveness of employees

The staff were just wonderful throughout our stay.

Garden room was not looking at the garden

The Orchid is exceptional. The staff are super helpful - Kate helped us book many sites that were almost impossible to do as a foreigner, and also recommended restaurants and was very supportive with booking taxis or any means of transport. The location is great, very close to many buses and metro station, and very easy to get to. The facilities are wonderful, it feels like an oasis in the middle of Beijing. And our room was so big, pretty and comfortable... Last but not least, the breakfast was AMAZING. I could not have enough of the French toast and latte... They had local and continental options to choose from every morning. I also recommend the Cantonese restaurant on the same road, delicious food! I would definitely come back to the Orchid at some point in my life!

Nothing to be honest.

We had the perfect stay. It was our first time in Beijing (or China in general) and the staff couldn’t have been more helpful! They were all super friendly and chatty, really the best! They helped with finding restaurants etc and even called different cinemas to find a movie that we wanted to watch with subtitles. The staff was the best! Besides that, the breakfast offered was absolutely amazing, with Western and Cantonese options in two different restaurants! And the Cafe inside the hotel had the best cookies! The bed inside the room was big and comfortable, the bathroom was perfect! The location was great too, with a super lively shopping (food and other stuff) street only a five minute walk away! 10/10 stay <3

Fabulous ladies on the reception. They made all the difference. They spoke excellent English and were so helpful and friendly. The cats were gorgeous too! The food and drink options were great- Toast was our favourite hotel restaurant with tasty Middle Eastern food and wonderful breakfast options. We loved eating breakfast on the roof terrace and had a couple of cocktails in the bar. The location was perfect- in the traditional, charming hutong zone, near the metro and with plenty of leafy, shaded streets nearby to go shopping or eat and drink. Would definitely recommend.

Our bed was up a narrow flight of stairs and the mattress was on the ground. This was fine for us but could be tricky if you are old or have a bad back!

Staff really helpful, they speak English very well (which is something rare in Beijing), the room was quite creatively designed.

Nothing to dislike

The courtyard hotel felt very private because of the complex layout of the rooms - my rooms are all separate from the others and have private outdoor space. The breakfast was really fantastic also, and the staff were very helpful with booking taxis and making suggestions.

It was a little challenging to find even though the staff provided a great map over email before I arrived. Maybe adding a note to the map about some landmarks since the hutong names were not always easy to see?

The staff are friendly, the breakfast is amazing. The rooms are very cosy and very clean.

Great service, hosts were exceptionally proactive and welcoming, really setting the guests' interests first. The location is great, in the middle of charming Beijing hutongs. Very good restaurants in the complex (Toast and Fu Rong Ji).

Only room cleanliness could be a bit better.