Hotel Arts, Barcelona

Everything was perfect, the hotel is stunning, the location is great, I got free upgrade to a panoramic view room which was absolutely amazing. I would highly recommend.

There was nothing I did not like.

Was really good

If you provide more Halal food for Muslim guests

Place quality

Reception is busy need more desk. Elevators slow and not efficient.

The best hotel in Barcelona. We had a lovely stay and definitely will be back. People working here are so friendly and attentive to details. Rooms are beautiful, modern and well equipped.

Reception is not on the ground floor

It’s rare that a hotel really is close to perfect and I think this most definitely is! Everyone was helpful and friendly who worked there and it felt safe and relaxing. The room was incredible- really clean and stylish and the bathroom was such a treat. Location great Pool and pool restaurant was very good. We are keen to come again as it was excellent. Thanks to all staff

Room comfy bed spacious bathroom

That brkfast was not included

Amazing place! Beautiful room, delicious breakfast, most professional and helpful personel in whole Barcelona! Can’t wait to come back there!

N/A

I like the hotel close to the beach and have a nice good view. Staffs are helpful and assist to sort out my reservation. House keeping did an excellent job to keep the room clean. They are also attentive to small details.

The shower cubicle drain is clogged and water cannot drain properly. It flooded to the other bathroom area. I believe the drainage should maintain better form time to time.

I can’t say that the hotel is super, but not bad. The breakfast was really good.

I had an absolutely wonderful stay at Hotel ARTS ! The room was spacious and comfortable, the breakfast was delicious, and the view was simply breathtaking. The staff went above and beyond — they were so helpful and even spoiled me with thoughtful surprises throughout my stay. I truly felt cared for in every way. I’m already dreaming about coming back to this beautiful hotel!

Meticulously maintained, great location and security

Nothing

perfect personalised service special + for maxime

Amaizing service. A big thank you to the team. A few issues at check in but the team handled it perfectly. The hotel is beautiful. Rooms are very comfortable. Food is is beyond expectations

The property was gorgeous, clean, bright. Location was perfect. Our room was stunning with a great view. Staff was so genuinely helpful and friendly. Best hotel we’ve ever stayed at.

Food was pricey. Pool menu was not extensive. No kids meal. So if kids are happy and swimming there wasn’t much to buy them to eat.

Elevators are not enough , and the staff of the hotel use the same elevators with the guests.

Love everything about Hotel Arts Barcelona, thank you for making it a comfortable stay

Hats off to the staff who made our stay so comfortable. The staff is very welcoming, speaks different languages and very very friendly. Location is great. The rooms are amazing and very clean , would definitely come back

Great experience overall

Waiting for the elevators sometimes takes time.

Location, service, amenities, staff

Bathroom by pool could be a little closer, but staff was available to escort one to it.

Very spacious clean and friendly staff

It’s very close to everything don’t need to commute you literally walk

Perfect service

The noise of police in the night

wow

none

Fenomenal,brilliant, divine experience. We can’t wait to go back!

Everything!

The view was a bit limited by some constructions.

Absolutely everything. Extraordinary 100%

Position and services always excellent

The upgrade was a cherry 🍒 on top of the hospitable staff. The room was clean and well prepared.

The delay in preparing my room for check in

Our rooms were incredible, brand new well laid out and spacious. The views were amazing The services was exceptional, from the moment we arrived absolutely everything was take care of, from dinner reservations to personal service in reception and the pool.

Great hotel, great staff, overall a very solid experience. Everyone was helpful and attentive

The only downside here is the price Vs other similar hotels.

Great location Great hotel Very helpful and friendly staff you only had to ask and they would help Breakfast was very good but we were in a rush to catch our flight so could not enjoy the experience

The staff were incredible, Marie (from Holland) and Maya (from Saudi) delivered exceptional service. They were both interns yet were absolutely fantastic and are both a credit to their respective hospitality schools.

The level of construction taking place - I wasn’t aware the hotel is under refurbishment and had a giant yellow crane and scaffold / lift shaft directly outside of our window. No mention of this at check in nor the intermittent building works and associated noises.

Everything

Nothing

Great

Amazing breakfast, service, spacious rooms and bathroom,staff

No in-door pool, poor activities for kids

I could say thanks to all staff of the property for their hospitality. The upgrade of my room was a great surprise. Thank you very much. This stay was one of the best stay I ever had for End of Year event. YOU ARE AMAZING !!!

Everything was perfect

location

No decent coffee in the club lounge

It was in a very nice location, Staff were really helpful, everything was clean and we had an excellent stay.

I had a wonderful stay, nothing to dislike.

Everything was great! Thank you very much for upgrading our room!

Nothing

The views were amazing, the room décor was a little tired but spotlessly clean and very comfortable. We really enjoyed the breakfast - there was a lot of choice and the staff were very helpful and attentive.

It would have been nice it the pool was heated. A few children braved it but there were no adults. The jacuzzi was heated so we headed there but there was no shade nearby so a little tricky to stay with the children. Another small quibble was that bread was brought with our lunch, we didn't order it, didn't want it but then got charged for it! When I raised it I was told it was just 'part of the service' and if I was unhappy I should raise it with the manager.

Amazing location with very helpfull & professional staff...

The staff were really friendly. The location was amazing although it is far from the center but near the beach.

The stuff

The room service and pool restaurant is very expensive

Staff was amazing, upgraded our hotel room. In general everyone was very nice. Best service I received at a hotel stay. I left my jacket and when I came back for it they were able to get it for me extremely fast!

Prices was expensive for similar stays I had. Due to location there should have been connections with clubs nearby.

Perfect location stayed here 5 times

Last two times sinks very slow to drain in bathroom

Guest service The ambience The bed mattress ! Clean room Stress free check in and out (forgot the person who checked me , speaks arabic , but was amazing!).

The plugs far away from bed Furniture is old There were no complimentary refreshments

Well maintained with a positive vibe all around

Bit of maintenance works outside causing minor vibrations in the mornings

The hotel is very clean and the staff are very attentive and professional. A big shout out to Michele from the front office who went out of her way to make our stay extraordinary. The housekeeping and in room dining staff were also great, not forgetting the staff at the ground floor who welcome visitors with smiles every time of the day. The room we had was great and had a panoramic view of the city and the sea. I highly recommend this hotel to anybody who wants the best of everything.

Great view, beautiful hotel, super welcoming and friendly staff and comfortable bed.

Nothing

Location is excellent. A few metro stops or a pleasant walk to many sights. Very secure. Friendly staff,

We were charged for an additional half of our stay after checking in and paying in full. The amount was refunded when we brought it up but a request to speak to a managerial staff after it happened went unanswered. We had to call housekeeping one day to remind them to come clean the room

Friendly staff, delicious room service breakfast, housekeeping more than once a day

Unfortunately my colleagues received welcome notes in their rooms and I didn’t receive anything