Hotel Lancaster, Bangkok

1777 New Petchaburi Rd, Huai Khwang, Khet Huai Khwang, Krung Thep Maha Nakhon 10310, Thailand (show on map)

Expert reviews

New York Times review:

“Opened in late 2017, the 231-room Lancaster Bangkok is a spacious and luxurious newcomer with a gym, spa, restaurant, rooftop pool and multiple bars.”

Featured in New York Times’ 36 Hours in Bangkok.

Guest rating

This an aggregated customer review rating of Hotel Lancaster, Bangkok. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.6 out of 5.0

Ranked 5th in Bangkok


What guests liked

All you need to know

This five-star hotel located in the city of Bangkok offers the best accommodation for tourists and visitors to the city. The hotel is a perfect mix of modern decorations and state-of-the-art amenities that make it the perfect destination for a vacation.

The hotel is perfectly located near some of the city’s most famous attractions; the SHOW DC is a 10-minute walk away from the hotel, Asok and Nana are 2.5 km away from the hotel while the Nana Plaza is almost 2 km away from the hotel. The nearest airport is the Suvarnabhumi Airport located 21 km away while the nearby Makkasan Airport Rail Link provides easy means of transportation.

The hotel provides Tuk-Tuk shuttle services that guests can use to easily travel around the city.

All the 231 rooms in the hotel are air-conditioned and fitted with a LED TV. Cable channels are available on the TV which you can watch in the seating area that has a very comfy sofa. The rooms feature a minibar and a safety deposit box while thoughtful touches such as bathrobes and bathroom slippers are available in the modern bathroom system. The rooms come with free Wi-Fi too.

For guests looking to enjoy the best of Thai foods, the exotic Siam Brasserie Restaurant is the perfect place to enjoy local dishes served exquisitely. The outdoor pool is available to guests to enjoy a swim after a long day while the on-site full-service spa will rid guests of any tension.

Located at just a 10-minute drive from the famous EmQuartier shopping mall, Hotel Lancaster offers the ultimate luxurious lifestyle for its guests.


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Recent guest reviews


7 March 2024

Very nice hotel, great facilities, great staff

Really nice hotel, well situated.

no aircon in the main lobby and balconys, a small gripe to be honest


3 March 2024

Phenomenal. I hade the best memories in this place.

Wonderful hotel. Just amazing



2 March 2024

Not bad.

Good swimming pool, good room, good ac, good towels.

Bad Lights, the lights were turn on unnoticed at midnight! That was terrible. And the location was not so good (we have to walk 5mins to get to the subway)but compare with the price, I will say it's more or less competitive.


2 March 2024

Wanna revisit the country and the stay as well

Clean and good hospitality, nice staff

Less items in arabic food


1 March 2024


friendly stuff, even the guards are very helpful

public transport is not convenient to go to the center


27 February 2024

Pretty good

Clean and comfortable

We arrived at the hotel after a long flight, and reached at 7:00 am but they checked me in at 11:00 am. I was really sleeping at the lobby. Unless you pay 1 night more


27 February 2024

Luxury stay in Bangkok

Beautiful luxury hotel at a very good price. Pool and spa at the top floor. Just few minute walk to the airport train station and mrt. Room are spacious and bed is very comfortable.


25 February 2024

Lovely, decadent but reasonably priced for its standard hotel

Stayed here for my 40th bday as a treat- really enjoyed the spa facilities and the high up pool, and unpretentious bar next to the pool. They gave us a free upgrade to the family room which was super appreciated. Excellent facilities Feels good value for the standard it is

Almost feels uncomfortable opulence after being elsewhere in Thailand !


25 February 2024

Perfect stay



22 February 2024

Very good

Hotel is clean. Good location not far from mrt.

I booked club deluxe room which can access the lounge but in the evening time no staff there. I think it's not worth for booking club privileges. Private check in did not make difference feeling. They did lower my expectations.


22 February 2024

Wonderful stay!

This place was heaven! Our family had a really bad experience at a different hotel, so we checked out early and came to Lancaster. It made our trip so much better! The rooms we got were clean, comfortable, and very spacious. We had a great time at the pool and gym. We loved it here!


10 February 2024


Amazing property

Very well maintained


9 February 2024

Very well rocommended! Second time in this hotel! This is our second home everytime we will visit Bangkok! We will defin

Staff were very accommodating and very helpful! Rooms are big and very cozy! Worth every of your penny!


9 February 2024

Great stay



4 February 2024

Our stay was beautiful, the room had all the facilities and amenities that we required. The staffs were friendly and hel

All the staff members are very welcoming and polite. The property in itself is magnificent especially the decor.

The location is an issue because it is far from the shopping area such as central world, icon Siam and Siam paragon. Our first time in Bangkok so we were not aware about the distance from the hotel to the mega shopping centre. But overall, it’s ok for our first time in Bangkok


31 January 2024

Very good

Hard to fault, almost everything was exceptional

Should have brought my own pillow Early morning sun came through the bathroom glass door Which Made for a very early ride and shine.


31 January 2024


This hotel exceeded my expectations in every way. Great location near multi transport options - that is why I choose it but still better than I assumed* Also not too far from crazy Sukumvit and able to take the train to both BKK and Bang Sue Gym and in site facilities were beautiful. I even had a washer in my room!

Food options were just okay.


30 January 2024

Perfection and 10/10: Luxury Heaven

My recent three-night stay at Lancaster Bangkok from 27-29 January 2024 exceeded all expectations, earning a resounding 10/10. From the moment I stepped into the hotel, I was enveloped in an ambiance of luxury and sophistication. The culinary experience was nothing short of delightful, with a diverse menu that showcased the culinary prowess deserving of a true 5-star establishment. One of the standout aspects of my stay was the hotel's ideal location – a perfect blend of accessibility and tranquility. Whether I was exploring the vibrant city or enjoying a peaceful retreat within the hotel premises, the convenience of its position was undeniable. What truly set Lancaster Bangkok apart, however, was the unimaginably good pricing. The value for money was exceptional, making this luxury stay surprisingly affordable. The management exhibited a level of professionalism and training that permeated every aspect of my stay. The seamless service, attention to detail, and genuine warmth of the staff left an indelible impression. It's evident that the team is dedicated to ensuring each guest has a memorable experience. In summary, Lancaster Bangkok stands as a paragon of excellence in the hospitality industry. My stay was not just a visit; it was an immersive journey into refined luxury. I wholeheartedly give it a perfect 10/10 and encourage the entire staff to continue making Lancaster Bangkok the epitome of outstanding hospitality.



29 January 2024


Beautiful interior, luxurious breakfast, clean rooms! Great value for money. Good other customers. Amazing spa with good brands.

It’s a little outside of the place to be.


27 January 2024

Best sheets in any hotel

The accommodation had the best bed sheets ever.


26 January 2024

Lovely stay very comfortable rooms beds. Great bathroom

Good location. Reception

Pool area and gym


22 January 2024

Perfect stay

The staff is very friendly.


21 January 2024


This was the best hotel we stayed in (during our holiday of 3 weeks we stayed at 8 hotels throughout Thailand). You’ll get the full 5-star treatment. The room is beautiful, it was fully provided with everything you need and we used the roomservice breakfast (which was very nice). The staff is friendly and professional and they always smile, help you out. We used the gym facilities which was a big plus for me. It’s huge and you can find all the equipment you need. You can use a locked which gives you towels and everything. The gym is free, as well as the steambath, sauna and ice shower. We had a little drink at the rooftop as well with a really nice view and pool! The lobby is very beautiful and you have a really nice brasserie with nice food. The location is good, a little bit far from the centre, and a little bit more close to offices, universities etc. But, there ‘s a station you can use which brings you to the best places in Bangkok! For the money you pay, you’ll get so much in return.



17 January 2024

we loved our stay at the Lancaster, the pool was great!

it was really beautiful and the views were stunning

the food was quite expensive


9 January 2024

One of the best stays in BKK!!

Great property with excellent location and thoughtful staff. We were allowed early check in. Almost perfect.

A bit of improvement in processes needed. Check in was slow.

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Special diet menus (on request)
  • - Kid meals (additional charge)
  • - Wine/champagne (additional charge)


  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Family rooms
  • - Lift
  • - Safety deposit box
  • - Soundproof rooms
  • - Car hire
  • - Air conditioning
  • - Designated smoking area

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Business centre (additional charge)
  • - Fax/photocopying (additional charge)

Reception services

  • - 24-hour front desk
  • - Currency exchange
  • - Tour desk
  • - Luggage storage
  • - Concierge service


  • - Sauna
  • - Fitness centre
  • - Spa and wellness centre (additional charge)
  • - Massage (additional charge)
  • - Spa facilities
  • - Steam room
  • - Back massage
  • - Neck massage
  • - Foot massage
  • - Couples massage
  • - Head massage
  • - Hand massage
  • - Full body massage
  • - Fitness
  • - Fitness classes
  • - Personal trainer
  • - Fitness/spa locker rooms


  • - Terrace
  • - Outdoor pool
  • - Sun terrace
  • - Outdoor pool (all year)

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)
  • - Trouser press (additional charge)
  • - Daily housekeeping


  • - Accessible parking


  • - Wheelchair accessible
  • - Toilet with grab rails
  • - Emergency cord in bathroom

Pool and wellness

  • - Pool with view
  • - Salt-water pool
  • - Pool bar
  • - Shallow end
  • - Fence around pool
  • - Swimming pool
  • - Swimming Pool


  • - 24-hour security
  • - Key card access
  • - Security alarm
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
  • - Breakfast takeaway containers
  • - Delivered food is securely covered
  • - Access to health care professionals
  • - Thermometers for guests provided by property
  • - Face masks for guests available
Check availability 102£91$127¥13462C$99A$99HK$994S$167SFr119¥806kr1047kr767kr989