St. Regis Hotel, Bangkok

Location

they charged us for 4 nights while we stayed only 3

Service was excellent as always. The location is convenient and the pool area is great.

Property is showing its age. Much newer and nicer hotels in the same price range.

Location

The rooms are old and need to be updated

Big comfortable rooms and great location

Thought I’d booked including breakfast but had to pay. Pool staff bit rude when I accidentally gave wrong room number.

Staff courtesy and communication.

By far the warmest and most wonderful feeling I ever had in a 5 star hotel. Incredible caring staff, with such a warmth and friendlyness from the check in to check out. The facilities are amazing of course, love the pool but that is normal for St Regis. The warm feeling they gave me was something which makes St Regis extraordinaire and special which even a Four Season can't offer. After settling in the spacious and cosy room I got a complimentary tea delivered along with cookies, I had a fruit basket in the room and chocolates. They offer of course like in all St Regis 2 pieces complimentary ironed and they have a pillow menu with any option imaginable as well a butler service in the morning where you can ask for the curtains to be opened and coffee served into bed. They booked for me a golf tee time, restaurants and were absolutely great.

That I had to check out 💔

Hotel really confusing. Very old apartment. The price is really high for the hotel. It’s not a 5 star hotel. The breakfast is very crowded and messy. Poor variety. Pool very loud and dark place. By paying this price you can stay for example at Sindhorn Kempinski, there is much much better.

Located on a quite stretch between Sukhumvit and Sathorn, all the malls, restaurants and bars are easily accessible by foot or BTS. The rooms are large, tasteful and comfortable. The lobby and pool side are lively and the gym was well equipped. Staff are very friendly and eager to assist.

The piano bar area overlooking golf course was often booked out for high tea, but would have been a nice area for hotel guests to relax and read.

Great location and has a dedicated Skytrain bridge. Lovely room with a stunning view. Super friendly, and extremely polite staff. Checking in and out was quick. Very attentive to the tiniest details including leaving me cables band to keep my cables neatly tied and sunglasses cleaning cloth.

Good

The best service and welcoming and thoughtful.

Very friendly staff, great service, perfect welcoming.

Spa was not open 24/7 and no USB outlet for phone charger

Staff are nice & helpful.

The extra bed is not comfortable so my son don’t sleep then.

Early check in offered

AC leakage my wife shoe got wet, breakfast is not as good as before

Everything was exceptional. From the friendly staff, to the beautiful room, the incredibly comfortable bed, and the facilities in the hotel. I'm vegan and the staff were happy to accomodate my diet during breakfast as I couldn't have much of what was on offer from the buffet. The food was fresh and delicious. Highly recommend!

Apart from location and clean rooms which all five star offer , I give them 0 on facility management .

Had a near Fatal fall due to a broken step and not one staff member there to help or call for a doctor nor did the managers of the Hotel bother to meet with me .

Good location, I love bathroom in room 🥰nice beautiful sunset from room view window. Breakfast so tasty . Stuff so friendly on the reception and breakfast.

Bar on 12 floor need diversity the menu . So poor for St Regis style.

Very clean hotel and is new and the staff lovely

value is expensive and is far need taxi to go everywhere

It was extraordinarily good

Bangkok traffic, but thats whay you expect thete

Excellent!!! Everything was superb!! No complaints at all

Nothing

The location is very convintent for my puropse of this trip as i have to attend a wedding at next door's hotel. The pool is nice. The bar drinks is good. All the staff are smiling.

What is the most disappointing experience for this stay was, the services promoted was not delievered. The hotel promoted a butler service and free pressing service within 2 hours. I came to bangkok to attend a wedding and when i arrived i need my clothes to be pressed for the occasion. This was communicated at least 2 days prior to our arrival. But when we arrived no body seems to know what is going on and when we passed the items to them to press they returned (after 4 hours and we had to chase them for the items) with literially untouched, the fold and creases are still there. When we ask them to redo it, they said their laundry person had left and needed to wait until next morning. I finally got my clothes back with proper pressing 5 mins before i had to leave to attend a wedding. This is not what i was expecting from a 5 star hotel.

centrally located, every single hotel staff unusually friendly and made you welcome

none

Amazing place and wonderful staff. Definitely will come back again. Also the hotel has Zuma restaurant which was amazing. Recommend for all

The staff treatment was exceptional, very helpful and polite.

nothing, everything was perfect

i loved everything about the hotel, the butlers are just exceptional!

butler service and the so posh rooms

breakfast is good. Service of Breakfast is very good. Room service is good. Bed is good. Swimming pool is beautiful.

Room facility relatively old. Extra drinking water was charged. Air con too cold during the night and cannot be turned higher temperature. Swimming pool is small.

amazing service, friendly staff, big rooms and great location

The staff is polite and always friendly. The suit is large and very luxurious. Breakfast is delicious and very rich. The view is wonderful. Everything was almost perfect, only the stay was too short to try out the whole offer.

The stay was too short.

the staff is very friendly, attentive and responsive to our needs. We have a wonderful stay and will definitely stay at this hotel again.

nothing to complain

it was exceptional

nothing

Room, Location and Service, 6 Stars.

Taxi access and location to nearest convenience store

n/a

facility is ran down needs update really bad.

location was great with good transport connections to siam shopping area. the hotel is very well kept

the room and furniture was a little dared and need a bit of an update. we needed to change elevators on floor 12 to get another elevator up to our room, there was a very strong smell of food on the 12 floor that was unpleasant

the room was badly made, bathroom counters were small, there was no pressure in the showers. not worth the money at all.

Breakfast are verry nice of foods and services

Non

Very well staff especially at reception. cleanness of the hotel with big size of the room.

Fantastic 5 star hotel located very near all of the main attractions and reliable shopping districts of Bangkok, without the traffic at your front door. Adjoins the convenient Rajadarmri Sky Rail station which services all the main Sky Rail stations in Bangkok. The Sky Rail Tickets are very affordable and the trains are air conditioned.

Breakfast was great - but best was the quality of all the staff we interacted with in all areas (from room cleaner to spa etc)

View from room was not great - but I think that’s the type of room we booked! Plus more western options on room service menu.

The service and attitude for the staff is very excellent. The breakfast buffet is very delicious. The Staff thankfully, upgraded my Suit at time of arrival.

They need to work to improve the process of Airport Transfer.

I lik the overall decoration of the hotel. luxury and classy.

-

the location was great

there were short staffed , lot of maintenance work like cupboards doors falling off , etc. no glasses and enough water in the rooms , 1 butler taking care of many rooms .

Pool and gym area were great

The hotel still keep a large hold on my credit card. Its been 25 days since we checked out. Its annoying for me to have to call and get this removed.Also, our room view was looking at a block of condos. For this price its poor value. Better off paying this money for a view at comparable hotel on Sukhumvit