Southern Sun, Abu Dhabi

Easy check in

Pool area restaurant smoke is terrible

The pool was amazing

The room. It was very basic room.

The rooms and the services

No services near by the hotel.

The pool & cleanliness

Everything was okay

The hospitality was amazing And The location the view and everything was perfect

None

Luxury, high-end services and distinguished staff, especially. I thank him for his services and facilitating my stay.

Luxury, high-end services and distinguished staff, especially. I thank him for his services and facilitating my stay.

Location Room .clean.size Fast check inn and out ..All Good Breakfast is amazing and had many varieties

Nothing

Very large room, sauna, steam room and swimming pool, good location, spaciouse parking. Lovely breakfast with good food selection. Many inexpensive options to upgrade for late departure.

Minor inconvenience of pool being not together with sauna, have to walk along corridor through the cafe.

We've been in this hotel 3 times already,Staff are very accomodating as usual,room are comfortable,facilities are good,we enjoyed the swimming pool.See you soon again.

All amenities were amazing especially sky bar and the pool

Room was clean, Swimming Pool was my favourite part about the place, really nice design and it has a deep water section which isn't easy to find nowadays. Room was spacious and had everything ready

Room service took longer than expected and had to be reminded twice to fulfill my request. I did not like that when I ordered food from outside the hotel, nobody agreed to deliver it to the room and I had to go down to get it from the lobby.

Every thing in the hotel . I’m very thankful for the support of duty manager and his team for there welcome. politely, helpful and support

Every thing is good

The property was in a great location, close to everything we needed. The staff were very friendly and welcoming, which made our stay even more enjoyable. It wasn’t surprising, given that Abu Dhabi is a top tourist destination, but it was still great to experience such a safe and hospitable environment.

While the property has great potential, there were a few things that disappointed us during our stay. When we arrived, we were assisted by a trainee who struggled to find our booking in the system. This caused unnecessary delays and confusion, and it was concerning that such a busy hotel in an international tourist destination had a trainee handling check-ins without proper supervision. Eventually, we had to ask for someone else to assist. Another issue was around breakfast. We initially believed that breakfast was included in our booking, but it turned out it wasn’t. What made this frustrating was the lack of communication—no one informed us of breakfast prices, shared a menu, or even offered the option to add it to our stay. Lastly, we were surprised that the hotel didn’t offer any shuttle services to nearby malls, train stations, or tourist attractions—something we experienced at other hotels in Abu Dhabi. There was also no information provided about transport options, which would have been helpful for guests unfamiliar with the area.

Central location, clean.

Nothing to complain, some staff need more training to help clients. Rest was all good.

The whole hotel setups

Nothing

All comfortable

Nothing

The room is spacious and modern. Overall the rooms have a timeless appeal and never out of style. The rooftop bar opens up to the pool and has a lovely menu where you can relax an afternoon away. The restaurants are lovely and has live music in the evenings.

Nothing to complain about.

The rooms are nice

The bathroom not closing completely it’s nice but I went with my friends so it was a pit challenging

Roof swimming pool

Great staff at the reception and of course the cleaners on my 10th floor were amazing, alway helping you out with everything you need

Amazing place, would definitely return again! Everyone was so lovely and helpful, worth it for sure to visit there.

I love this place! When I am in Abu Dhabi on business, there is no better value. The rooms are big and stylish. The bed is great. And the breakfast is awesome.

Nothing. It really is a great hotel.

We booked a room only and did not get the chance to visit the pool, but from check-in to check-out, the entire team was approachable and very attentive. Their smiles were genuine, and their service was outstanding. I may not be able to name each of them, but they were 100% active and dedicated throughout their shifts. For me, this is a 5-star hotel experience. The room was clean, and the washroom was especially well-maintained. Great job to the Housekeeping Team!

Beautiful Rooms, close to the Corniche. Friendly staaf, had a good chat with Guru at the pool. Restaurants in the hotel are good.

Shampoo dispenser was broken, but they gave us shampoo bottles when I informed them

All services. Kindness of everyone So polit so nice so welcoming Thank you so much

Nothing all was perfect

Good location and good sea sight view

swimming pool

aircon not that cold

Property was extremely clean, modern and comfortable with lots of ammenities

Bathroom sink needs handwashing not body lotion.

The hotel is clean, the staff are friendly and the facilities nice.

Please be aware that most off the facilities (restaurants, bars) allow smoking inside.

Location and cleaness

Modern

The staff are the highlight here. Very attentive and always ready to help. Great level of service.

Room layout is not that appealing. Especially the toilet, wash basin & shower!!

The staff were amazing great customer service

Nothing

The hotel was very nice and clean, the restaurant also looks fancy and they had a good variety of food for breakfast. Having a 4-level parking was a great advantage compared to other hotels in Abu Dhabi. I extremely enjoyed my experience in the 27th floor pool too.

There is a lack of mirrors everywhere (elevator, corridors and rooms) and the TV makes too much noisy voices with each click of a button.

Perfection – Both Personally and Professionally As someone who has worked in the tourism industry for over 13 years and was honored to be nominated for the Tourism World Awards, I can say with complete confidence: it doesn’t get better than this. The breakfast was exceptional – a perfect balance of quality, variety, and presentation. Fresh ingredients, expertly prepared dishes, and attention to every detail made it a truly memorable start to the day. A heartfelt thank you to the breakfast manager, Mr. Mohammed at reception, Muzzaffar Lyka, Chef Eddie, Upendyce, and all the other hardworking members of this hotel team. You are an incredible team – thank you for everything!❤️👌 Many should learn from this hotel what true professionalism looks like – from the porter to the manager. I will gladly come again

It doesn't get better than this. I highly recommend both breakfast and dinner – it’s an incredible experience, and I genuinely don’t have a single complaint.

Service

Nothing

The room furnishings were a bit dated but the room itself was spacious and the beds were SO comfortable to fall into after a long day - we had the best night's sleep! The rain shower was also great. Parking around the hotel was very limited so the basement car park was a real plus and very convenient. The hotel was in a great location and provided the perfect base for our brief visit to Abu Dhabi as we were attending an event on Yas Island and doing a bit of sightseeing the next day. Most staff encountered - valet, reception, housekeeping - were friendly.

Our room wasn't ready when we arrived at 7pm and we had to wait about 15 minutes or so before we could receive our key - not a big deal but a bit surprising considering we arrived several hours after their standard check-in time. Unfortunately, about 10 hours after we'd checked out, we received a call from someone at the hotel claiming that we'd damaged an item of furniture in the room - this wasn't true, but obviously we had no way to prove it and it spoiled what had otherwise been a pleasant stay.

I love this hotel. It is a fantastic value in Abu Dhabi. The staff are great, the rooms are massive, the beds are comfortable, the breakfasts are outstanding, and the location is just where it needs to be at the far east end of the Corniche, near the museums. All for less than most other hotels.

The only slight negative is that the gym is only so-so. It is more than enough if you are into free weights, but there isn't much weight equipment. It's fine, just not great.

Pool is nice

The ambiance and the staff of the hotel are accomodating.

Good location, great pool, spacious room

First class hotel, ideal for business, very friendly staff.

Cheap and clean

It was a good location for a base to several places we visited in the city.

None

Impressive hotel with many amenities and super friendly staff. Very comfortable rooms and good beds. Plenty of fast elevators available to avoid crowding. Small Finnish and Turkish saunas available on the top floor in the changing rooms, separate for male and female guests. With the gym room, nice bar and outside relax and pool area.

The see-through or milky glass separation of the bathroom and toilet areas offers no privacy, if this is desired.

Everything

Nothing

Perfect breakfast Good service from the staff Big room

The bed not comfort at all

Parking - lobby - breakfast- team

Room configuration- not separate toilets and shower - price too high for such considerations

Good but the AC was hot

The AC was hot and there’s a instruction work in the morning so I can’t sleep.

Location. Price. Staff

Location. Price. Staff.