Southern Sun, Abu Dhabi

Location, cleanliness and size of room

I stayed for 4 nights, i required to change towels atleast once a day .They didnt change my linens and towels as requested. There is a feel of old hotel from the dirty corridor carpets and dark hallway it was dull walking to the room it didnt smell pleasant. The room felt dark and lighting wasn't good. The carpet there too was old and dirty I wonder if they ever clean them. They need to renovate and make it more brighter and modern with a welcoming feel. AC was not cooling enough i had to put temp to 15 degrees I could smell stench from other rooms through the AC.

I stayed at Southern Sun Abu Dhabi for a short getaway (1 night, 2 days) and it was an absolutely wonderful experience. The hotel is spotless, and the room design was excellent with both a shower and bathtub for extra comfort. The staff were very professional and friendly. In fact, after I checked out, I realized I had forgotten an item in my room. The room service team contacted me, and two days later I was able to pick it up safely — I truly appreciate their honesty and follow-up. Breakfast and dining were fantastic, and I also enjoyed the rooftop pool and sauna — both were amazing. The location is perfect, right in the heart of Abu Dhabi and very close to the Corniche. I would like to sincerely thank everyone at the hotel, starting from the security team to the reception and room service staff. Their efforts made my stay memorable. Highly recommended!

The only thing I would have preferred is a better view, as the room overlooks the city and not the sea.

Comfortable, good staff, great breakfast

Actually nothing

Breakfast & staff

Not all rooms with good view

Room space and cleanliness

Wifi , room food menu prices

Reasonably priced and close to attractions like Louvre and Abrahamic Family House. Comfortable beds and friendly staff.

From the lobby to the rooms, the hotel exuded a stylish, contemporary vibe that made my stay feel luxurious. The receptionist her name is Kai was very helpful actually, all the staff were friendly and accommodating.

The only downside was that the hallway leading to the rooms was a bit warm.”

Everything about the place

Nothing that I know of

Special rooms

The staff

Everything was excellent. The room was very comfortable, spacious, and everything was very clean. The pool area is a lovely place to relax. The bar has live music and is a great place to spend time. The breakfast was very varied and offered good options for a balanced breakfast.

N/A

I liked everything about the place, from the hotel’s location to the cleanliness and quietness of the hotel and the staff’s treatment.

I loved the executive room. It was very neat with a nice ambience. The bathroom and toilet facilities were clean. The dining experience was superb. It's good value for the money.

The hallway seemed like it hadn't been vacuumed for a few days and it had a stale smell. No air-conditioning or freshener scent in the hallway. It will be great if the hallway smells and feels like the way it does at the reception area.

Staff where very friendly and helpful. Rooms are well equipped and clean. Great selection of eateries and bars on site

N/A

staff cooperating

property offer free parking but came to know at destination after paying for parking outside

location

All the views

The food

Room and amenities are well maintained and best quality.

Overall it was good experience.

Rooms are big and spacious, beds are very comfortable, the staff is amazing.

Its kinda hard to reach and not well connected to other parts of the city

Price

Nothing

Staff friendly and helpful. Room spacious and clean.

Lunch buffet was very good expensive and the choice was not that much

The transparent window in the washroom. Wish there was blinds or sth.

The ammenities

Nothing

The staff were great. Very welcoming. The concierge, the bellman, everyone. The Housekeeping service superb. Friendly staff at the restaurant. Walking Distance from shops, restaurants, mall. They even give me a refund for the last day since I couldn't take breakfast because my flight was at 8am and had to leave early at 5:30 am

Nothing

Overall stay especially the room is bit huge. Friendly staff and accommodating. Clean room and facilities

Nothing

Clean, staff, location and food

Nothing

I like the atmosphere.

Cleanliness of the room was not up to the standard. Stained duvet covers, outdated towels, WC around the seat was dirty, hair of previous guest is bath tub and shower area, found nail in dustbin from previous guest, full of dust everywhere

As always, the staff make you feel like the most important guest in attendance. This hotel is one of the best values for money in AD, with beds to dream away in. 10/10, highly recommend.

Location and cleanliness-outstanding

The room where i stayed before was better and more clean than the one i stay in this time, I think housekeeping need to look in this matter seriously

Comfortable, convenient, very easy check in

Location is very nice and accessible

Staff is very casual

The staff were friendly

The most I like is the Breakfast served .

At least 4 bottles of water shall be served as complementary

The pool, steam room, and sauna were well-maintained and enjoyable. Ample parking space was available. Hotel room attendants provided excellent service.

Limited variety of food at breakfast. Pastries were not to my preference. The power outlet beside the table was not functioning. Bathrobes, toothbrushes, and slippers were not provided.

Good swimming pool with really friendly lifeguards, Guru and Juma.

Everything perfect

Love the customer service, especially the lifeguard at the pool! This is our go-to staycation place, and it never fails 🙂‍↕️

Room smelt a little bit. Minimal personal bathroom items, eg. no dental kit etc

It is a perfect hotel at a fair price. It is honestly five-star.

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All

Nothing

Very good value of this hotel, i highly recommended for solo/ cupels. Great location and near by grocery

The staff are nor warmly welcome.

The staff’s hospitality and accommodation as well as their mannerism

Nothing

All thing It’s clean Excellent smell Well come facility

Great location. Lovely breakfast buffet. Decent live entertainment at Hytes bar even on weekday nights. The suite was well laid out and had everything you needed if you wanted to do an extended stay. The staff were especially friendly and welcoming - the front desk / reception in particular.

The bed was just ok. Not uncomfortable, but lacking that “aaaah!” hotel bed feeling. It was the deciding factor in my leaving when I did. The food at Hytes bar was just mediocre. The carpet just outside my room needed vacuuming. What appeared to be someone’s little blue pill and food crumbs were sitting at the entrance to my room

The Room was spacious and beautiful. I enjoyed thr sea view rooms

Everything

Nothing

The number one hotel in abudhabi, comfort, quiet, high level room service ,very beautiful view and smooth procedure from check in till check out , the staff also very kind and professional. Actually my booking was for 3 nights and after I extended my stay. A lot thanks to Southern Sun crew for making my stay exceptional and enjoyable.

Actually, no thing , all things will meet your expectations

All except one thing

Dental kit missing