Sofitel Corniche, Abu Dhabi

The place was great and the cleaning and working staff like cleaning department and waiters etc were wonderful. The lady at the reception was fantastic too.

Kinda grumpy/rude potentially racist reception guy, was very stand offish and didn't provide proper information or support. Terrible image for the brand.

Location and the size of the property

The drainage in bath area of washroom was defective. The room and washroom didn’t feel fresh and squeaky clean when we checked in. The room did not have room slippers & tissue box. The washroom had body wash but no loofah. The room service indeed too slow. Had to give repeated reminders to get the above sorted out.

Good location

Facilities somewhat outdated/ not as clean as expected.

Good view of the corniche area, clean room with a comfortable bed. Good service and great staff

Nothing that I can think about.

Excellent staff. Very helpful, very kind. Comfortable, clean room.

Maybe mini bar could be filled against a deposit

Very friendly staff. The main pool was relaxing and nicely cool in the shade. The second pool is somewhat hidden but much warmer.

Breakfast was a bit crowded during the F1 Raceweek, but it was fine. Breakfast itself was wonderful.

Location. Facilities. Staff

Bed is not conformable

The breakfast, the location, the fantastic city view from the room, the staff’s helpfulness

The hotel should enable re-heating food for guests. I don’t like to waste food and any hotel will just get you to sign a waiver if they re-heat food for you. Sofitel however did not enable it at all.

Great location, attentive staff, good facilities

The bed was awful. There was a huge dent in the mattress. It had obviously been tried to be concealed as there was a mattress topper, however, never made it any more comfortable. After 9 nights, I came away with terrible back ache.

Excellent Location. Support Staff is too good. Specially Miss Allen of the Check in staff was too kind to us and she managed well to allot us room just before time.We appreciate support staff.

Room size has been quite small. Category wise Room size is not suitable for comfortable stay for sure.

Nice property in a good location. The staff were friendly - would stay again

It’s an older property so slightly dated, breakfast was average

Size of room and view

No shattaf at bath room

Nice hotel and good location. Staff were nice too

N/A

Nice hotel and good location. Staff were nice too

N/A

All was perfect

The swimming pool was not clean i was affected with skin bacteria

The location of the hotel was amazing and the views are sublime

Felt like it needed updating in certain areas

Nice room, quite big, with the bathroom open (or not) in the room.

There was only warm water for the bath, and the shower was leaking. The valet parking staff doesn’t understand English well. And the restaurant at the pool level, the staff sees you waiting but don’t come to ask you what you want. Some people left, I went to the bar to ask if they were still serving food…

Perfect

Shattaf wasn’t there

location, room layout

nothing

The room was clean, tidy and mattress was comfortable. The Breakfast was delicious with good verities that suits different tastes. The lobby was spacious and relaxing. The swimming pool was amazing, decently sized to allow for quite amusing time for my kids.

Nothing significant to report except for that there was no direct access to the hotel from corniche road.

Location + spacious room

Outdate pool

Decoration, and Comfort

Valet parking service was very slow (I mean very very slow)

Excellent Customer Service Spacious suite

Leaking water from the toilet

The view and the place

Nothing, unless the TV it wasn't smart

Comfortable beds. Modern look.

The breakfast was great! The room was neat and comfortable.

The air conditioning wasn't cold enough

Nice and clean friendly staff

It’s away from the beach

Loved the room and the breakfast buffet was the highlight of our stay, food was delicious and diverse, friendly staff and we even got a late check out.

The room’s AC was leaking all night but we called to get it fixed. And the iron was outdated and leaked as well.

Very nice hotel, room was wonderful, breakfast was extremely rich, staff was very friendly, very polite and extremely helpful, everything was perfect! We will be sure staying here again during our visit to Abu Dhabi.

It was a bit hot in the corridors once you come out of the room and also in the main lift.

Everything was great for the most part.

The vent started leaking the day before I left. I called it in, but I'm not sure if anyone ever came as it was still leaking when I left.

Very good customer service, nice room, swimming pool

Smart TV can’t connect to Wi-fi.. can’t play even youtube for my toddler😅

We were given an interconnected room to be with the family, upgraded to a suite and amazing friendly staff who made my wife's birthday special. The staff always have a smile and the buffet menu is amazingly good.

The room had a smell, the sofa cloth was dirty and the TV channel options for a 5 star hotel is quite poor, the bose radio system did not work nor the bluetooth.

Nice hotel , nice rooms

The idea that we were not given twin beds in each room

overall good sea view room and good location. Food was good as well including the breakfast

the bed sheet seemed a bit old, we felt some rashes on skin

The location and breakfast were really good!

We chose the hotel to spend the night after a long flight. We requested an extra bed to be added for my 6 years old son through the reservation and through a separate message sent to the Hotel, as a reply to their welcome message and enquire if there were any special requests from our side. We arrived and the bed was not in the room. We called twice the hotel office until the bed arrived and the staff member wanted to leave it in the middle of the room. We had then to request for him to move the table and chair, so the bed could be placed by the side of our bed. A hassle which could have been easily avoided.

Location and comfort, good reception and hospitality, especially the receptionist Vashi for her attention

The location, the room and the service.. Staff at the reception were really friendly and helpful, especially Mr. Imad.

The staff was very friendly, the food is excellent

Location was good Did not have breakfast.

Servicing of our room, was not consistent over the days we were there.

Romm wasnt clean when check in , there is no shataf in bathroom

It’s a quiet place

Only one guy at reception

Location

Pool temperature was not controlled, no proper rules in the pool. Ball games with group of families we’re without considering other swimmers.

Room was clean Gym was very good

Twins beds are tiny but we had a good sleep

Efficient, good restaurants & breakfast.

Rooms are relatively small

The staff and the location

We could not find a place in the hotel for a quick breakfast

Everything was great and perfect.

In my check in, the hotel representative waa not so friendly and smily.

Carpet bit stinky Malfunctioned Toilet flush (noticed in the morning)

Really lovely room. This is not the usual type of hotel I stay in, but I splurged for 4 nights. No regrets. I'm coeliac and the staff, in particular the Chef Riza, made sure I knew which food I could and couldn't eat. It is a rare treat to have gluten free pancakes made for me every morning! Soju, at the concierge desk was incredibly helpful when I asked where to go for specific items. There are 2 pools, one in the shade and one in the sun. The latter was a bit harder to find (out maybe it was just me) so do ask the staff. It was the perfect spot to relax with a book and fresh juice

No complaints

The location the cleaning the stuff are friendly and very quite hotel

Nothing

The view, the swimming pool

The restaurant was too noisy