Shangri-La Hotel Qaryat Al Beri, Abu Dhabi

The hotel was very nice and I liked the cake and decoration they did for my birthday. Also special thanks to Mr. Fathi the boat rider, he was very friendly and efficient

Everything was perfect

The ambience, the chain of hotel having stayed in many worldwide, everything is thought of for accommodating all guests, extremely clean with all great facilities.

The only downside with this hotel is the gym is a little too far away , could be a lot better if it was structured inside of the hotel. I have stayed here on many occasions and that’s the only place it falters.

Exceptional service. Beautiful, spacious room with a lovely, enormous bathtub. So relaxing. Delicious food, incredible breakfast with lots of choice. Beautiful view from the room. Great pools and kids play area. Helpful, kind and attentive staff who can’t do enough to help and are so friendly and welcoming. Our favourite hotel by far. Thank you especially to Walid, Nadir and Risham. We will not stay anywhere else. Thank you!

Best hotel in Abu Dhabi! Very clean. Buffet is very good. Rooms comfy.

It was a great experience, room was beautiful and big, aestitc of the pro[perty was awesome, highly recommend.

Old and beautiful architecture facing Abu Dhabi Mosque. Our deluxe room with a direct access to the garden and the pool was so great. The buffet there was the best I ever saw!

Perhaps the location a bit far from the city center.

Breakfast was Excellent. Room was spacious & cozy. Pool view was excellent. The free Abrah ride was an excellent treat.

The beach was too small & felt artificial. Beach felt muddy with algae. Because of less waves, the beach feel was lacking. The swimming pool water tasted salty. Heard the whole property had more than 17 pools. But the main pool was the only easily accessible one. The room rates during Eid holidays was too high including breakfast.

the staffs were really amazing, especially Nikki. i had requested them to arrange some flowers and a cake for my mom, which was done in a great manner and we had a great mother daughter time there.

There is nothing as such that we didn't like. But would be nice if we could ve some more activities for the elderly's. I could see that the property was crowded with families, and this would be a real thoughtful process for them too.

One of the best hotels I have stayed in and a delightful experience. Rooms were very functional and practical in terms of layout. Restaurants and food at the All day dining was great. Staff and service immaculate.

Issue with the bathroom faucet Sloping of the bath cubicle needs to be checked as post showering, water remains stagnating even after 13 hours or overnight

- Nice location with amazing view - Really good food selection and quality - Free towels and water provided at the pool - Kind staff - Spacious rooms and pleasant common areas - Good gym

- The fact that water at dinner is excluded from the “half-board” package - AC is set at an excessively low temperature both in the room and in the common areas

Club lounge was great service, Gleb was particularly great and made wonderful drinks and remembered our order for the next day. Breakfast was very good and well organised.

Souk was boring. Pool had small space and not enough beds. Beach same. Could have more for kids to make it worth returning.

Everything was fantastic the staff the vibes the food

The sea was dirty and not fun to swim at

I recently had the pleasure of staying at Shangri-La, and it was truly an amazing experience. From the moment I arrived, I was greeted with warm hospitality; the staff always had a smile and were more than willing to help. The hotel itself is incredibly cozy, making you feel like you're being embraced by comfort. I felt safe and at peace throughout my stay. With three delicious restaurants and numerous pools, there are plenty of places to relax and unwind. Nearby, the AlQana area offers a variety of dining options, coffee shops, and even a cinema, adding to the overall experience. I want to extend a heartfelt thank you to Maria, Nazeeh, Walid, and Richan. They surprised me by celebrating my birthday with a beautiful cake, balloons, and stunning red flowers. You all made my birthday unforgettable and created wonderful memories that I will cherish. I highly recommend staying at Shangri-La, and I look forward to returning myself. Thank you for an incredible stay!

The staff is truly exceptional! Most helpful, proactive and with excellent communication between departments, shifts and colleagues. They go extra mile, so we felt so well taken care of. Loved that our room had a balcony and a sea view! Location was perfect for our purposes - not that far from the airport and Yas Island and just 10 min to Shaikh Zayed Mosque - marvelous! And they have a beautiful view on it (the mosque).

Would be nice to have a coffee machine in the room, but it isn’t normally provided for our room category there.

Well located and very good service!

Staff were all exceptional, especially our housekeeper Brahma, were went beyond the call of duty.

There is nothing not to like

Relaxing stop-over in Abu Dhabi. Quite close to the airport and downtown. Recommended for travellers who don’t like high-rise towers like ourselves. Special thanks to Tok for his services.

Staff were excellent and buffet was amazing.

Prices of wine !! :)

All staffs are so good. And breakfast

When I enter the room, I got some mold smell….

Absolutely phenomenal experience from start to finish! The staff were extremely kind, the food was beyond amazing, and the service was top-notch. 👌

One of the best hotels I've ever been to. The food is great, the facilities are great, the staff is great, the price is great

Some traces of fungus in the shower

We love it there, it was a short trip but we would love to go back there. Staff and their service is really exceptional very friendly. I like the decoration I asked them to do in our room to celebrate, it was beautriful. Nice pool and beach. We didn't even left the hotel as we were busy enjoying it.

There is nothing that we didin't liked to be honest we just loved it definitely going back there.

Amazing choices

Snack Bar

We had an absolutely exceptional 5-day stay at the Shangri-La Abu Dhabi! From the moment we arrived, the service was truly outstanding. A special thank you to Hu, Monsaaf, and Risham at the reception for their warm welcome and incredible professionalism. Pooch and Ruvi at the Executive Lounge went above and beyond every day to make our experience unforgettable. A big shout-out to Shyamali and Shiwaly from housekeeping for keeping everything immaculate with such kindness and attention to detail. We’re also extremely grateful to the pool staff and the breakfast team — their friendly service and dedication made each day start and end on a perfect note. Thank you all for making our stay so memorable. We can’t wait to return!

Very elegant beautiful service

The room I had smelt musty I reported it at reception and the dealt with it but 24 hour later was the same

Such a great hotel! really exceeded my expectation, beautifully done, clean, great food

nothign it was great

Beautiful hotel with absolutely incredible service from start to finish.

Not enough sun beds at the pool

Everything was well. From Siju at the entrance to Michelle at the counter. All the people are kind and helpfull. Service is very good, the breakfast is lovely. The room are very good with a nice view on the Mosque.

Extremely beautiful area, complimentary boat ride and a greetings from the hotel for the birthday with birthday cake. Nice room view and the room itself is spacious. Fast WiFi

More info about the hotel facilities and discounts/app must be provided upon check-in. Curtains must be washed/changed. AC can not be adjusted, it will anyway cool your room to the freezing degrees, so we slept with open balcony. TV is really old.

We loved the horizon lounge food, staff and over all vibe was amazing

Our room never got cleaned until house keeping nicked out door at 5pm we were in the room getting showered and dressed for going out so were unable to get our room cleaned. We would have prefer this to have been done in the morning as we were out of our room from 9am.

Meals are expensive

Service was really good and many compliments to Brahma from house keeping who took good care of us during our entire stay.

The best hotel in the UAE, everything was perfect: the room, the breakfast, the exterior, the staff... The place is calm and exotic. Thanks to the whole team, especially Rahim and Usman, and to many others whose names we unfortunately did not note.

Nothing

First and not last time.. i really like the place & service

Everything was perfect

Absolutely nothing

everything specially the food

nothing

After a horrific experience in ras al khaimah Sofitel and exit the hotel just after an hour after check-in, we moved to abu dhabi and chose Shangrila for our next stay and were very skeptical but the way they welcomed us and provided on spot services on one call was mind blowing. They upgraded us without asking and ensure we had a pleasant stay and explore around completely. Great Breakfast, amazing view. An amazing staycation after we were traumatized. 5 stars to the place and services❤️❤️

The place is superb

None

Absolutely recommend ! The staff is extremely polite and helpful and the facilities are incredible . Absolutely stunning views and great care for details . Also amazing selection of flowers .

Dinner they don't serve water, even after taking half board

Thank you for organizing the anniversary in the room

Nice hotel just in the city center, but with a perfect view! Food is very varied and tasty! Room is well decorated with a very comfortable bed! Spa area also good!

All good

Beautiful hotel with a private beach. Very relaxing atmosphere. Delicious food. The staff is extremely friendly.

Great as always!

N/A

Everything is amazing, the hotel is gorgeous, the view on the mosque is stunning, the staff is so nice and friendly, the breakfast is amazing

Nothing

Man on beach who cleaned my glasses

Staff Xmas party outside my room at a million decibels

I love this hotel

nothing in mind for now :) it was really great stay

Staff were friendly and room was comfortable if a little dated

Breakfast choices. It’s a little far from the City. The adjoining Souk is not as good as it used to be.

Very friendly staff, we even were able to have a late check out which helped us a lot! Also to mention is the shanghai bar with their excellent signature cocktails, loved them!

when you arrive for dinner the table allocation and ordering of beverages is sometimes a bit unorganized