Jumeirah at Etihad Towers Hotel, Abu Dhabi

The personnel and staff are friendly, checking up on you if you need anything, you feel like you have all what you want. Everything was perfect.

The hotel has always stood out in terms of quality and service. The rooms are great, spacious and comfortable. The restaurants all offer great dining options and nice beverages

Some of the maintenance in the rooms and in particular the bathrooms shows signs of cheapness and is not in line with the overall hotel

Very classy and food was very nice

none so far

We love the temperature controlled pool and there’s part of the pool that is shaded. We love our room, it was very spacious. The bathroom was really clean and nice. We definitely got our money’s worth!

Nothing

Very friendly and professional staff. Excellent support during the stay as I had to change rooms. Free valet parking which is very convenient. I totally enjoyed the stay and will definitely come back.

All was good, nothing to complain about. Breakfast was busy on the weekend but the staff handled the situation well - just go early.

EVERYTHING!!

Nothing

Spectacular building with great views and service was first rate.

Hair dryer was missing from the room and fridge didn’t work.

Excellent customer service and staff supprt

Everything was top quality. Meals, including those which were paid extra (I visited Li Beirut) were awesome. Super tasty. Very rich selection at breakfast. Good coffee, which is something that is not always the case even at the good hotels. I highly recommend this hotel. My wife felt a bit sick (got cold during travels). Hotel personnel took care for here super well. She was given a hot meal for the breakfast (I just asked for a small thing). Fresh bottled water and hot tea was supplied couple of time to her room. Next day desk personnel asked me how she's today. This was an exceptional service. Although were were there 2 weeks after my wife's dirthday, they send upstairs small cake with greetings. What can I say :)

The food was excellent – far beyond the standard we know from 5* all-inclusive hotels in destinations like Egypt or Turkey. The whole hotel is an architectural gem with beautiful details inside and out. Our room was spacious, spotless, and perfectly maintained. Housekeeping was outstanding. We had the pleasure of being taken care of by Glory, who was very friendly and attentive. We will definitely come back!

One thing that needs to be pointed out is that during dinner your prepaid you do not even get a glass of water included. This should be a standard in a restaurant of such level. Instead, you need to purchase water or any soft drink for a price ~15x higher than in the supermarket one floor below. This was a major turn-off for us.

Was an amazing hotel great location.

Cleanness and cooperativeteam

Limited entertainment

Yes

Location and pool

Very crowded during breakfast Room cleaning was below standard, very poor

Very clean and well located 😊

Fantastic! wonderful,pool bar in Conrad abu dhabi Etihad tower . We particularly enjoyed the atmosphere, which was more informal than expected. Bartender Chenuka came to the table to take our order himself. He has a really lovely character and made us felt at ease and respected and knowledgeable about drinks.this is reflected in his staff as well,who are incredibly professional and clearly take pride in their work while remaining very personable. A fantastic experience, and highly recommended! Especially thank you chenuka for the wonderful service!

Fantastic! wonderful,pool bar in Conrad abu dhabi Etihad tower . We particularly enjoyed the atmosphere, which was more informal than expected. Bartender Chenuka came to the table to take our order himself. He has a really lovely character and made us felt at ease and respected and knowledgeable about drinks.this is reflected in his staff as well,who are incredibly professional and clearly take pride in their work while remaining very personable. A fantastic experience, and highly recommended! Especially thank you chenuka for the wonderful service!

Swimming pool

The place was generally lovely

The price

Elegant hotel with breathtaking views of the Abu Dhabi skyline and Arabian Gulf. Features spacious rooms, exceptional dining, and a relaxing spa. Ideal for both leisure and business stays, with direct beach access and outstanding service throughout.

Absolutely beautiful hotel, staff were pleasant and helpful, would definitely recommend this hotel

Very nice and elegant hotel with lovely staff. Buffet breakfast was amazing and a must have during the stay, we really enjoyed the pool and the private beach added something different we have never experienced. Room was decent enough for two people.

Nill

View and hospitality

There are 6 elevators but they are slow

Special thanks to Nevdan who made the check-in process smooth ! Thank you

The Hotel’s private beach is really good and the adults only pool is quite big . Room was huge and buffet was beyond great . Staff was polite and professional

A small hiccup with check in taking 80 min and had to “ chase “the receptionist for the room , and when the 3rd night the electric master light failed we ‘ve been promised fix but no one came .. thankfully it was last night and didn’t bother us as it has happened after 8pm

Exceptional service from the receptionist Dana,she's very welcoming and Manosha the front desk receptionist who gave us a very good view from our hotel. The view from our hotel room was amazing!We enjoyed our stay plus the buffet breakfast was superb! Highly recommended and value for money!Indeed a 5star experience!

Nothing

The whole family, especially the kids, had a wonderful time. The staff were very professional and friendly.

The clean room and perfect atmosphere at Conrad Abu Dhabi were exceptional. The friendly staff made our stay memorable—special thanks to Maryam This is the first time I’ve rated a hotel **10/10**! Highly recommend.

Nothing

Everything

Everything

Everything was beyond my expectations. I loved everything about this place. I definitely recommend it and will come back. Thank you all so much.

N/A

Very good gym, nice beach and the staff were all very friendly

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Thank you Carlo and Samuel❤️❤️❤️you are the best✌️

Clean

A bit far

Had a perfect stay - the staff here was the most hospitable, welcoming, helpful, and attentive I’ve ever seen! Wanted to give a special thanks to Daniel the bellhop, who made sure I was comfortable my entire stay and went above and beyond to make sure I had everything I needed and more. He’s the best! 10/10 stay! Highly recommend.

Nothing

The view, the quality of the service and food. A very approachable staff....

Nothing much, but something just made me a bit upset...i know the staff is following the instructions, and i do understand that, so i didn't insist...

The staff were so helpful, and went out of their way to make us feel welcome. The breakfast buffet was 10/10! Great pool, clean facilities and epic views from our room.

N/a

The most exceptional service and cleanliness I have ever experienced. Well organised and extremely well run. A perfect trip.

Nothing.

It had an amazing view and the staff was wonderful!

Room service was mediocre.

1/The stuff are friendly 2/ The location is near to the main attractions in the city 3/Variety choices in breakfast buffet

The isolation system is not good They have to improve it You could hear the music from the beach even though you are in the 14th floor!!

The staff were amazing Facilities excellent

The Lobby, its huge and grand with a beautiful view of the bay.

What I found odd, but never reported it, and I hope my room had a problem and was the exception, is the water pressure in the shower, it was weak and inadequate , and it's not what you usually find in 5 stars hotels

We had an exceptional and memorable stay at Conrad Abu Dhabi Etihad Towers! We thoroughly enjoyed the amenities, and the entire staff's effort was deeply appreciated from start to finish. A huge thank you to the Guest Relations Team for our room upgrade, and to Roka from the Housekeeping Team for preparing our room so beautifully. It was so perfect, my boyfriend spontaneously decided it was the right moment to propose – a complete and wonderful surprise! To Mandip, Hajar, and the whole Rosewater Restaurant Team: the breakfast was consistently satisfying and delicious, making every morning worthwhile. Your warm greetings and thoughtful touches made my birthday truly special. Conrad Abu Dhabi Etihad Towers now holds a very special place in our hearts, and we absolutely can't wait to come back!"

Nothing

Every thing was excellent

The old carpet in the room

The location is good , overall impression is normal ,

The service is a bit slow and I had a bad experience on my velvet parking

Everything, the location is perfect, the facilities are outstanding. The breakfast is the best buffet I have seen yet. The service is impeccable. The pool and beach are perfect. The best is the staff. They actually seem to enjoy working there so the friendliness seem real. Definitely coming back. It's definitely in my top 3 hotels ever.

Nothing to dislike. It's a flawless experience.

The breakfast was amazing and the buffet had a vast amount of food which were delicious

The only problem was the bed . The bed was little bit uncomfortable

Excellent staff from arrival from arrival until checkout. Special mention to Eka on the front desk, Mandela in the restaurant, Yeti housekeeping and Shailesh Housekeeping manager. Everything was excellent at the hotel.

Nothing.

Staff service

Nothing

I like everything Stuff Clean View

Crowded maybe because of eid holiday

Hotel was excellent, some of the staff was tired but overall they were trying their best. Breakfast quality was good but needs more space and staff in my opinion

Breakfast product quality was good (even tho I`ve seen better quality in lower price hotels) but serving was not the best due to staff shortage

Location, breakfast, dealing

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