Aloft Hotel, Abu Dhabi

The room was well appointed and the amenities available were good. The cleaning crew did a great job daily with the room. I would like to make a special commendation for both Ibraim and EiBek (who were both stationed at the front desk/reception in the lobby) for being very accommodating, professional, helpful and engaging and whom helped to make the stay more enjoyable.

The fact that the entertainment areas (Glow Restaurant and Brick Top) closed by 11pm and 12am respectively. I am a passionately football (soccer) fan and I was not able to enjoy the games being televised at the Glow lounge due to this fact.

The location was great with easy access to conference facilities and transportation. The staff were great. Very friendly and helpful, especially Ibrahim. The hotel is very pretty and clean. The bed was comfortable.

The room was large and should have had a small couch to make it feel homely and give more options for sitting and watching the television. The toilet seats are too hard. The water did not get warm enough for a good warm bath.

Loved the room, the lobby, swimming pool, gym and breakfast.

The parking is a little complicated,

Clean Restaurant

Location is a little bit away from city centre

The staff were all very friendly and accommodating, which really made me feel welcome. The place was also very clean and well-maintained, from the rooms to the common areas.

I was disappointed with the food. Both breakfast and dinner lacked variety, and some of the dishes really need improvement. The roasted beef was so tough and chewy that I couldn’t even eat it in the end. The sushi didn’t taste fresh, and some of the bread was hard to bite into. The soup selection was also limited and not very appetizing. Another concern is the buffet layout. The food counters were placed too high, which made it hard to reach the food comfortably—I had to tiptoe just to get some items. This setup isn’t ideal and could even cause accidents, especially for shorter guests, elderly and kids. Also, the hotel only has one pool, so there’s not much variety or space for guests who want a more relaxing or quiet swim. When we ordered food at the pool area, the fried chicken we got was very tough and mostly breading—not enjoyable at all. The drinks were also a letdown—no fresh juices. For the price I paid, I expected better food quality and overall value. Overall, while the staff and cleanliness were great, the food quality, buffet setup, and pool experience didn’t meet expectations for the price. I hope the hotel can improve these areas to make the stay more worth it.

Staff were amazing, location was great, services were exceptional

Aloft i think has an issue with the plumbing because the toilets always smell funky

The staff are friendly, Location near comiccon

The room setting, very consumed furniture, bathroom,

Everything was very good and the facilities were great. The staffs were so helpful. Special thanks to Mr. Murad for his kindness at Glow. Only one remark: a clock in the poolside area will be helpful for the guests.

The staff is very friendly and responding quickly

Pool zone is perfect! Could chill there for hours.

Rooms need refreshing and a/c was blowing cold regardless temperature set. On or off basically

Facilities and vibe as well as the breakfast options!

Personal was very good and friendly

The staff were great. Smooth check in. Great location.

The smell in the corridors

If you are attending an event around Zayed Sports City, the location of this hotel is great. Staff is friendly and helpful. Rooms are neat, good breakfast. If you get a good deal on the rooms, don’t miss it.

Convenient location

Never got a pool view, as per the selected accommodation type and cost.

Location, staff, good comfortable beds

Showers, room carpet wasn’t clean felt sticky, shower gel and shampoo wasn’t good,

Location

Restaurant and food served. Value for money. We would have stayed in a palace for this price. And unfortunately it was far from a palace.

Good location

Design is very outdated and too dark

The hotel staff are very friendly and welcoming. Especially a big shout out to Twinkle at reception. The poolside as well as die surrounding restaurants are very nice. It was a great stay.

WIFI was a bit slow There was no warm water to shower even after I reported it to the front desk.

We stayed thr for a concert happening in Abu dhabi, place was neat, calm & well decorated. Love all the wall quotes on the way from parking. Food -was really good We ordered food arnd 1AM & the service was prompt & tasted super good

When the room was for 2 people, the amenities provided were for only 1.. & we had to call for extra slippers and a dental kit etc

Location

No running hot water

Location was for me the key here. Facilities not at all.

Walking distance to conference

The rooms and the breakfast

They charge the accommodation twice and I need to wait 20 days for the refund after many emails and claims in the front desk.

the size of the room and bed is good

far from city center

The pool and room service

Breakfast is good. Rooms are big and confortable and location is very useful if you have to wrork in ADNEC:

Neighbours maybe noisy and there is a faint humidity smell in the room. Also, if you happen to stay in the hotel during an exhibition, there are a lot of extra people in the hotel crowding the lifts, crowding the pool...so it´s not quiet, nor calm, nor confortable, and the prices skyrocket during those shows while services goes way down.

The staff were friendly. Location good for what we needed. The beds are so comfortable! The room was very clean and the bar area was great. The food was nice. Bar staff were very efficient and courteous.

Service wasn’t always efficient. At breakfast food items had run out and not replaced even though we were there mid-service. Tables were left with dirty crockery etc and not cleaned up at all when we were.

Staff were very helpful , assisted, and being very supportive.

Nothing

Everything was perfect. Staffs are very professional yet friendly. There are a lot of guests but still so quiet. You can really rest well.

Maybe a sofa in the room will make it more cozy

I stayed there for a business trip, and the location was amazing, especially for attending a congress at ADNEC. The team was very helpful, and the room and facilities were clean. I will definitely consider this hotel for my next trip. Special thanks to Mostapha at reception for his professionalism.

Great room and pool. The staff were friendly and welcoming.

Check in was extremely long.

I like the room ambiance and the TV i can connect my device and watch from there.

i dont have control for the air conditioning and when im at my room i always feel cold.

The staff were very nice. Especially Ibrahim who make my check in also my check out.

Location, room

Cleanliness

Breakfast wasn’t amazing

We didnt have breakfast as our event started very early

The entrance to the hotel can be confusing. Despite giving our parking ticket for validation, we ended up unnecessarily paying for parking.

Quick service

Check in slow

the rooms is nice al big

the AC is not working properly the room is too hot

Location

Noise in corridors

Great place, rooms are spacious and clean Wifi is great in terms of speed and the staff were very great

Vallet parking and luggage carrying took a long time, I had to go in and ask for people to hasten it

Everything except the swimming pool

Swimming pool stuff was so bad

Professional staff Cleaness Large choice of delicious breakfast food Thank you for your service and work!

1. The impression was really spoilt when I was told that I should wait for 45 minutes to get breakfast in the restaurant as it was a huge crowd 😳 (because of Eid holiday). I believe the management should think how to organise the paid breakfast for customers during important holidays, it's obvious that there will be big families. People were angry. The receptionist offered me to take some items from the cafe for breakfast, thanks to her, because I didn't have possibility to wait for 45 minutes. NB: other 2 days there were no problem with lines for breakfast, as there were fewer people already. 2. The location is convenient only if you have some business meetings in this place, or you take part in Abu Dhabi Expo Exhibition, it's really just in front of. In all other cases (as for me) this hotel is far from all interesting places in Abu Dhabi.

I want to thank Mr. kumar for his welcome, and he was helpful. Actually, all the stuff they are amazing 👏 good job 👍

Staff, price was good for the 2 nights

Breakfast needs more variety.

The breakfast spread was amazing. Liked the food so much that we had dinner with friends there itself.

the breakfast is excellent and the whole staff is very accommodating. Great experience.

nothing. I like everything

Little outside Abu Dhabi & slightly deserted area. One needs car / taxi for nearby attractions.

Very friendly staff

size of the room, cleanliness, location, comfortable bed

i could hear the music of the rooftop restaurant from my room